Top 26 CRMs for Sales Department: Review and Selection
Finest

Test and Choose a CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, manage orders and increase profits. Effective sales management in one place!

Advantages for Business

  • Automation of dropshipping. Free up time from routine, focus on scaling your business.
  • Accounting for dropshippers. Accurate calculation of each partner's profits in real time.
  • Sales analytics. Get reports to make informed decisions.
  • Integration with marketplaces. Easily connect your online stores to CPAshka.

Functionality

  • Sales automation
  • Convenient accounting for dropshippers
  • Performance reports
  • Integration with platforms
  • Ukrainian support
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, increase profits, control the sales department! The perfect solution for managing customers and deals.

Advantages for Business

  • Clear interface. An intuitively simple platform for quick team training and efficient work.
  • Automation of routine. Forget about manual data entry, LP-CRM takes care of it, freeing up your time.
  • Sales analytics. Real-time reports, forecasts and key metrics for informed decision making.
  • Integrations with services. Easy integration with email services, messengers and other tools for seamless operation.

Functionality

  • Sales automation
  • User-friendly interface
  • Performance analytics
  • E-commerce support
  • Integration with services
LP-CRM
№3

Creatio (Sales)

Creatio Sales - low-code CRM for sales automation. Build an efficient sales process, manage leads and customers, and boost team productivity with the flexible Creatio CRM platform.

Advantages for Business

  • Sales automation. Increase team efficiency by automating routine tasks.
  • Low-code platform. Easily customize the system to meet your business needs without code.
  • Process automation. Optimize workflows and improve collaboration between departments.
  • Real-time analytics. Make informed decisions based on up-to-date sales data.

Functionality

  • Sales automation
  • User-friendly interface
  • Easy setup
  • Process automation
  • Low-code platform
Creatio (Sales)
№4

Vtiger CRM

Vtiger CRM is a single platform for effective sales, marketing, and customer support management. Streamline your sales department's work with process automation, analytics, and integrations. Increase productivity and customer satisfaction with Vtiger!

Advantages for Business

  • Збільшення продажів. Optimize the sales funnel, from lead to deal, increasing conversion and profit.
  • Centralization of data. All customer information in one place for better communication and personalization.
  • Marketing automation. Attract more leads with automated campaigns, saving time and resources.
  • Improved customer support. Provide fast and high-quality support, increasing customer satisfaction and loyalty.

Functionality

  • Sales automation
  • Email integration
  • Reporting and analytics
  • 24/7 customer support
  • Vtiger CRM - all in one
Vtiger CRM
№5

Capsule CRM

Capsule CRM - easy CRM for managing contacts, deals and projects. Streamline your sales department with a user-friendly interface and extensive features. An ideal solution for small and medium-sized businesses.

Advantages for Business

  • Convenient interface. Intuitive, easy for everyone to learn.
  • Data centralization. All customer information in one place.
  • Effective collaboration. The team works together on projects.
  • Deal analysis. Track progress and optimize strategies.

Functionality

  • Intuitive interface
  • Convenient customer management
  • Sales automation
  • Easy to set up
  • Teamwork support
Capsule CRM
№6

monday sales CRM

monday sales CRM - A flexible CRM system for sales teams, built on the monday.com platform. Automate your sales pipeline, track deals, and improve team productivity. All in one place!

Advantages for Business

  • Sales Automation. Free up time for clients by automating routine tasks.
  • Full Customization. Customize it easily to fit your business needs.
  • Real-time Reporting. Get up-to-date data for quick decisions.
  • Integration with Tools. Combine all the necessary applications in one place.

Functionality

  • Sales Automation
  • Deal Tracking
  • Real-time Reporting
  • Integration with monday.com
  • Team Collaboration
monday sales CRM
№7

HubSpot CRM

HubSpot CRM: Free CRM for effective sales management! Marketing, sales and support in one platform. Streamline your sales team with HubSpot.

Advantages for Business

  • Free CRM core. Basic sales organization features are always free.
  • All in one place. Marketing, sales and support - an integrated platform.
  • Routine automation. Free up time from repetitive tasks to increase profits.
  • Clear analytics. Get reports on sales and marketing performance.

Functionality

  • Free CRM database
  • Sales automation
  • Reporting and analytics
  • Email integration
  • User-friendly interface
HubSpot CRM
№8

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one system. Increase sales and optimize the sales department!

Advantages for Business

  • Automation of routine tasks. Save time, focus on sales, forget about manual data entry.
  • Simple interface. Intuitive design, quick learning, efficient teamwork.
  • Accounting in one place. Clients, deals, tasks, warehouse and finances - everything is under KeepinCRM control.
  • Sales growth. Funnel optimization, data analysis, increased profits for your business.

Functionality

  • Easy to use
  • Sales automation
  • Customer and deal management
  • Financial control
  • Integration with the warehouse
KeepinCRM
№9

amoCRM

amoCRM - a CRM focused on communications. Automate sales through messengers: chat funnels, chatbots, omnichannel dialogues with customers. Increase the efficiency of the sales department!

Advantages for Business

  • Chat funnels. Automate sales in messengers, lead customers to a deal.
  • Omnichannel. All chats with customers in one window, no request will be lost.
  • Assistant bots. Automate responses, collect data, qualify leads 24/7.
  • Clear analytics. Track sales performance and improve team results.

Functionality

  • Sales automation
  • Convenient CRM for managers
  • Integration with messengers
  • 24/7 customer support
  • Increasing profits
amoCRM
№10

Close

Close - CRM for sales teams that focuses on calls and email newsletters. Automate routine, increase the number of deals and manage the team more efficiently. Ideal for sales where communication plays a key role.

Advantages for Business

  • Більше дзвінків, більше угод. With Close, your team makes more calls and closes more deals by automating routine.
  • Integration with mail. All correspondence in one place, do not waste time switching between programs.
  • Convenient reports. Track progress, analyze data and make informed decisions.
  • Automatic email series. Engage leads with email marketing by automatically sending email chains.

Functionality

  • Sales automation
  • Simple calls and email
  • Real-time reporting
  • Integration with mail
  • Sales funnel optimization
Close
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A CRM system with integrated telephony, email, and an AI assistant to help your sales team close more deals. Optimize workflows, automate routine tasks, and increase profits!

Advantages for Business

  • Increased Sales. More deals thanks to automation and intelligent tools.
  • All-in-One Place. Phone, email, AI - everything you need for sales in one interface.
  • Effective Communication. Integrated telephony and email for quick communication with customers.
  • AI Assistant. Automates routine tasks, predicts sales, provides valuable insights.

Functionality

  • Sales Automation
  • Telephony Integration
  • AI Assistant for Analysis
  • User-Friendly Interface
  • Ukrainian Language Support
Freshworks CRM (Freshsales)
№12

Insightly

Insightly - CRM for small and medium-sized businesses. Manage sales, projects, and integrate with other tools. Optimize sales operations and increase team efficiency.

Advantages for Business

  • Convenient integration. Unite all tools on one platform for better efficiency.
  • Effective project management. Control every stage, from idea to completion, in one place.
  • Improved customer relations. Personalized approach to each client for loyalty.
  • Analytics for growth. Track key metrics and make informed decisions for business development.

Functionality

  • Sales optimization
  • Simple implementation
  • Email integration
  • User-friendly interface
  • Sales analytics
Insightly
№13

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Streamline your sales operations, enhance customer experience, and boost revenue with Zoho CRM!

Advantages for Business

  • Збільшення продажів. Zoho CRM helps you find more leads, close deals faster, and increase revenue.
  • Automation of routine. Automate repetitive tasks so the team can focus on customers.
  • Data analysis. Gain valuable insights about sales and customers for better decisions.
  • Improved communication. Establish communication between departments for effective collaboration.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Analytics and reporting
  • Cloud solution
Zoho CRM
№14

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for effective sales management. Build a powerful sales funnel, automate processes, analyze data, and increase profits. The ideal solution for optimizing the sales department of any size.

Advantages for Business

  • Зростання продажів. Optimize the sales funnel, increase conversion and profit.
  • Improved analytics. Get valuable insights, track key performance indicators.
  • Data centralization. All customer information in one place for better collaboration.
  • Task automation. Routine operations are performed automatically, saving team time.

Functionality

  • Sales automation
  • Convenient sales funnel
  • Powerful analytics
  • Integration with services
  • 24/7 support
Salesforce Sales Cloud
№15

Nutshell

Nutshell is a simple CRM + email marketing for B2B teams. Streamline sales, manage leads, and automate customer communications in one place. The perfect tool for effective sales management!

Advantages for Business

  • Intuitive interface. Easy to learn, quick to implement, convenient to work with every day.
  • Email marketing built-in. Send personalized emails, track results, increase sales.
  • Full customer view. All customer information in one place, improve interaction.
  • Automation of routine tasks. Nutshell automates processes, freeing up time for sales.

Functionality

  • Intuitive interface
  • Sales automation
  • Integration with email
  • Convenient sales report
  • Support for B2B teams
Nutshell
№16

Binotel SmartCRM

Binotel SmartCRM - CRM for sales departments from Binotel: complete 360° customer profile, detailed analytics, convenient task management, and integration with your PBX. Increase sales efficiency with a single platform!

Advantages for Business

  • 360° customer profile. The entire communication history in one place, for better service.
  • Sales analytics. Track performance to make informed decisions.
  • Task automation. Reminders and planning, nothing will be forgotten.
  • Integration with Binotel PBX. Convenient communication and call logging in the system.

Functionality

  • Convenient CRM for sales
  • Routine automation
  • Online sales analytics
  • Telephony integration
  • 24/7 support
Binotel SmartCRM
№17

SuiteCRM

SuiteCRM is a powerful open-source CRM, ideal for sales management. It offers flexible customization, process automation, and integration with other systems. Optimize your sales department's work with SuiteCRM! benefit1 - Open Source

Advantages for Business

  • Відкритий код. Flexible adaptation to needs, complete control over data.
  • Customization. Process customization for unique business requirements.
  • Integration. Easy integration with other platforms and services.
  • Scalability. A solution that grows with your business.

Functionality

  • User-friendly interface
  • Sales automation
  • Customization to your needs
  • Integration with other services
  • SuiteCRM Open Source
SuiteCRM
№18

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a CRM system for effective sales management. Closely integrated with Microsoft 365 and Copilot tools, it allows you to automate processes, increase team productivity and close more deals.

Advantages for Business

  • Integration with Microsoft 365. Convenient work with Outlook, Teams and other familiar tools.
  • Copilot for Sales. Artificial intelligence helps to close more deals faster.
  • Automation of routine. Forget about monotonous tasks, focus on customers.
  • Analytics and reports. Get valuable insights to improve sales results.

Functionality

  • Sales automation
  • Integration with Microsoft 365
  • Artificial intelligence Copilot
  • Analytics and reports
  • Customer base management
Microsoft Dynamics 365 Sales
№19

Streak CRM

Streak CRM is a CRM that works right inside Gmail. Easily manage sales and projects using customizable pipelines. The perfect solution for teams that actively use email.

Advantages for Business

  • Integration with Gmail. Work with clients directly from your email, without switching between apps.
  • Custom pipelines. Customize your sales funnel to suit your business for greater flexibility.
  • Reporting and analytics. Track team progress, analyze data to improve results.
  • Team collaboration. Communicate and collaborate more effectively on deals in real time.

Functionality

  • Integration with Gmail
  • Custom funnels
  • Sales automation
  • Reporting and analytics
  • Team collaboration
Streak CRM
№20

Less Annoying CRM

Less Annoying CRM - an extremely simple and affordable tool for small businesses. Forget complicated setups! This CRM will help your sales team focus on the main thing - customers and deals.

Advantages for Business

  • Easy to use. Intuitive interface, quick team training, focus on sales, not on software.
  • Affordable price. Transparent cost without hidden fees, saving budget for small businesses.
  • Convenient support. Quick answers and help from real people, not bots, caring about your success.
  • Easy setup. Easily adapts to the needs of your business, without unnecessary functions and complexities.

Functionality

  • Intuitive
  • Focused on small business
  • Easy to use
  • Affordable price
  • Sales automation
Less Annoying CRM
№21

Agile CRM

Agile CRM is a CRM that unites sales, marketing, and service in a single interface. Optimize the work of the sales department with automation and centralized customer data management. Everything you need for effective sales in one place!

Advantages for Business

  • All in one place. Manage sales, marketing, and service from a single platform.
  • Sales growth. Automate routine tasks, increase deal conversion.
  • Improved customer experience. Personalized communication, fast support.
  • Analytics and reports. Track key metrics, make informed decisions.

Functionality

  • Single interface for teams
  • Sales automation
  • Reporting and analytics
  • Marketing integration
  • Top-notch customer support
Agile CRM
№22

Bitrix24

Bitrix24 - CRM system and workspace for effective sales management, customer support and projects. Automate your sales department, optimize communication and increase productivity with Bitrix24!

Advantages for Business

  • All in one place. All the tools for sales, communications and projects in one platform.
  • Increased sales. Automation of routine, control of transactions, analysis of efficiency.
  • Convenient communication. Communicate with customers via chats, calls, email directly in Bitrix24.
  • Work organization. Manage tasks, meetings, documents and team resources.

Functionality

  • Sales automation
  • Integration with telephony
  • User-friendly CRM interface
  • Team task management
  • Online sales analytics
Bitrix24
№23

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with marketing automation for entrepreneurs. Streamline your sales funnel, automate routine tasks, and attract more customers. An ideal solution for small and medium-sized businesses striving for growth.

Advantages for Business

  • Sales automation. Attract more customers with minimal effort by automating routine tasks.
  • All in one place. Manage contacts, sales, and marketing from a single Keap platform.
  • Clear analytics. Track performance, find growth points, and improve sales results.
  • Time saving. Automate repetitive tasks and focus on business development.

Functionality

  • Sales automation
  • User-friendly interface
  • Real-time reporting
  • 24/7 customer support
  • Integration with other services
Keap (ex-Infusionsoft)
№24

NetHunt CRM

NetHunt CRM is a CRM in Gmail! Manage leads, sales funnels and automate processes directly from your email. Ideal for sales teams looking for efficiency and integration with Gmail.

Advantages for Business

  • Gmail integration. Manage sales without leaving your email, all in one place.
  • Simple automation. Automate routine, focus on customers.
  • Sales funnels. Visualize the customer journey, increase conversion.
  • Real-time reporting. Track key metrics, make data-driven decisions.

Functionality

  • Integration with Gmail
  • Sales automation
  • Convenient sales funnel
  • Lead management
  • Productivity improvement
NetHunt CRM
№25

SalesDrive

SalesDrive - CRM for online stores. Automate sales! Integration with marketplaces, delivery services, payment systems and warehouse. Optimize the work of the sales department with SalesDrive!

Advantages for Business

  • Sales automation. Saving time, focusing on customers and increasing profits.
  • Integration with marketplaces. Managing all sales from a single SalesDrive account.
  • Synchronization with the warehouse. Accurate inventory, avoiding errors and shortages.
  • Delivery automation. Fast order dispatch, satisfied customers.

Functionality

  • Sales automation
  • Convenient CRM for e-commerce
  • SalesDrive integrations
  • Customer accounting
  • Deal control
SalesDrive
№26

Copper

Copper - A CRM for Google Workspace, designed for sales teams. Deep integration with Gmail makes managing clients and deals convenient directly from your email. Increase sales team productivity with Copper!

Advantages for Business

  • Gmail integration. Work with potential customers directly from your email, without switching.
  • Intuitive interface. An intuitive design makes it easy for the team to work.
  • Automation of routine tasks. Free up time from routine tasks, focus on sales.
  • Improved communication. The entire history of the relationship with the client in one place.

Functionality

  • Gmail integration
  • User-friendly interface
  • Sales automation
  • Reporting and analytics
  • Deal management
Copper
Overall Table

CRM Review and Comparison

# Product For Whom Main Features Free Plan Price From
1CPAshkaDropshippers, online sellersAccounting for dropshippers, order management, process automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, deal management, sales controlFree version up to 50 orders per monthfrom $9/month
3Creatio (Sales)Sales departments, marketingSales automation, lead management, customer baseFree trial accessprice on request
4Vtiger CRMSmall business, medium businessAutomation, analytics, integrationTest 15 daysfrom $15/month per user
5Capsule CRMSmall business, medium businessContacts, deals, projectsFree planfrom $18/month per user
6monday sales CRMSales, Marketing, BusinessAutomation, Sales Pipeline, ProductivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7HubSpot CRMSmall business, marketers, salespeopleAutomation, deals, integrationFree planfrom $20/month per user
8KeepinCRMSmall business, SMECustomers, deals, tasks, warehouse, finance, automation7-day trialfrom 290 UAH/user/month
9amoCRMSmall business, salesChat funnels, omnichannel, sales automation14 day testfrom $15/month per user
10CloseSales, B2B, SaaSCalls, email, automationTest 14 daysfrom $49/month per user
11Freshworks CRM (Freshsales)Small business, medium businessSales automation, AI assistant, built-in telephonyFree PlanFrom $9/month per user
12InsightlySmall business, medium businessCRM, sales, projects14-day trialfrom $29/month per user
13Zoho CRMSmall business, enterprisesSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
14Salesforce Sales CloudAll industries, B2B, B2CSales funnel, automation, analytics30 day trialfrom $25/month per user
15NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
16Binotel SmartCRMSales departments, marketing360° profile, analytics, tasks-from 399 UAH/month per employee
17SuiteCRMSmall business, enterprisesSales, automation, customizationOpen Source Software (free)from $0/month (self-hosted)
18Microsoft Dynamics 365 SalesSmall business, enterprisesSales automation, Microsoft integration, sales forecasting30 day trialfrom $65/month per user
19Streak CRMSales teams, project managersGmail integration, sales funnels, teamworkFree planfrom $59/month per user
20Less Annoying CRMSmall business, salesSimplicity, affordability, customersTest 30 days$19/month per user
21Agile CRMSmall businesses, startupsAutomation, marketing, serviceFree plan (up to 10 users)from $8.99/user/month
22Bitrix24Small to medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
23Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
24NetHunt CRMSales departments, small businessesGmail CRM, sales automation, email integration14 day trialfrom $24/month per user
25SalesDriveOnline stores, eCommerceSales automation, integrations, work optimizationTest 14 daysfrom 349 UAH/month
26CopperSales, marketingGmail integration, sales automation, deal management14 day trialfrom $29/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is a sales automation system
It is software for optimizing and controlling sales
? What are the benefits of using such tools
Increased efficiency, better reporting, improved customer interaction
? How to choose the optimal platform
Define needs, budget, pay attention to integration and support
? Is staff training required
Yes, training is necessary for effective use of all functions
? How much does it cost to implement such a system
The cost depends on the functionality, team size, and provider