TOP 26 CRM Systems for Entrepreneurs: Review and Selection
TOP

Choose a CRM Without Mistakes

№1

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Optimize your business today!

Main Benefits

  • Accounting for dropshippers. Automatic calculation of commissions, payments and debts of each partner.
  • Time saving. Automate routine tasks, focus on business development.
  • Real-time reporting. Monitor key indicators and make informed decisions.
  • Simple order management. Optimize order processing from start to delivery with CPAshka.

Functionality

  • User-friendly interface
  • Dropshipping automation
  • Accounting for dropshippers
  • Integration with platforms
  • Reporting and analytics
CPAshka
№2

LP-CRM

LP-CRM - CRM system created for the commodity business, e-commerce and services. Optimize sales, manage customers and automate processes. The ideal solution for entrepreneurs looking to scale!

Main Benefits

  • Understandable interface. Easy navigation and quick access to the necessary functions, intuitive design.
  • Sales automation. Optimize the sales funnel, from lead to deal, increase profits.
  • Business analytics. Get reports and forecasts for informed decision-making, track key metrics.
  • Integration with services. Connect the necessary tools for marketing and communications, work more efficiently.

Functionality

  • Sales automation
  • User-friendly interface
  • E-commerce support
  • Analytics and reports
  • Quick implementation
LP-CRM
№3

Capsule CRM

Capsule CRM - simple and user-friendly CRM for entrepreneurs. Manage contacts, deals and projects in one place. Optimize sales and increase productivity with Capsule CRM!

Main Benefits

  • Simple organization. All contacts, deals and projects in one place for clear control.
  • Sales increase. Track customers, close more deals and increase profits.
  • Improved collaboration. Share information and tasks for effective teamwork.
  • Clear reports. Analyze data to make informed decisions and optimize business.

Functionality

  • Simple interface
  • Easy contact management
  • Tracking deals and projects
  • Convenient integration
  • Sales automation
Capsule CRM
№4

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place! Optimize your business today!

Main Benefits

  • All in one place. Manage customers, deals, tasks, warehouse and finances in KeepinCRM.
  • Intuitive interface. Easy navigation and quick access to the data you need without extra effort.
  • Sales growth. Effective customer management increases conversion and profit.
  • Business process optimization. Automation of routine tasks and improvement of team interaction.

Functionality

  • Intuitive interface
  • Sales automation
  • Customer accounting
  • Task management
  • Integration with services
KeepinCRM
№5

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM for enterprises. Build a powerful sales funnel, automate processes, and gain deep analytics to grow your business. Optimize customer interaction and increase profits with Salesforce!

Main Benefits

  • Sales growth. Increase profits by optimizing the sales funnel and personalized approach to customers.
  • Improved analytics. Get valuable insights about customers and market trends for informed decision-making.
  • Data centralization. All customer information in one place for effective team collaboration and instant access.
  • Automation of routine. Automate repetitive tasks, freeing up time for strategic goals and important negotiations.

Functionality

  • Convenient sales funnel
  • Detailed analytics
  • Automation of routine
  • Integration with services
  • 24/7 support
Salesforce Sales Cloud
№6

NetHunt CRM

NetHunt CRM - CRM in Gmail. Manage leads, sales, and automate business processes directly from your mail. Convenient CRM for entrepreneurs, integrated with Gmail.

Main Benefits

  • Everything in Gmail. Manage sales without leaving your usual mail.
  • Understandable automation. Set up processes in a few clicks without code.
  • Full customer view. All customer information in one place.
  • Increased sales. Thanks to automation and deal control.

Functionality

  • CRM in Gmail
  • Simple integration
  • Sales automation
  • Understandable analytics
  • Customer support
NetHunt CRM
№7

KeyCRM

KeyCRM - Ukrainian CRM system for entrepreneurs. Automate sales from all channels: marketplaces, social networks, messengers. Order management, customer communications, warehouse management and powerful analytics in one place. Optimize your business today!

Main Benefits

  • Всі канали в одному. Collect orders from Prom, Rozetka, Shopify and others in a single window!
  • Warehouse accounting. Control balances, avoid shortages and surpluses of goods in the warehouse.
  • Automation of routine. Forget about manual data entry, KeyCRM will do everything for you.
  • Clear analytics. Get reports on sales, profit and customers for business growth.

Functionality

  • Convenient CRM for business
  • All channels in one window
  • Order and warehouse accounting
  • Analytics for sales growth
  • Ukrainian language support
KeyCRM
№8

Apptivo

Apptivo is a comprehensive suite of business applications with a powerful CRM system at its core, designed specifically for small and medium-sized businesses. Automate sales, marketing, projects and more with Apptivo!

Main Benefits

  • All in one place. Manage sales, marketing and support from a single platform.
  • Sales growth. Automate routine tasks and increase the number of deals.
  • Simple setup. Personalize Apptivo to suit the needs of your business.
  • Affordable price. Save money by using a comprehensive solution for SMB.

Functionality

  • CRM for small business
  • Comprehensive Apptivo solution
  • Sales automation
  • Integration of all processes
  • User-friendly interface
Apptivo
№9

Binotel SmartCRM

Binotel SmartCRM - CRM for entrepreneurs from Binotel. 360° customer profile, sales analytics, convenient tasks, and easy integration with PBX. Optimize your business!

Main Benefits

  • Complete customer overview. Collect all customer information in one place for better service.
  • Clear analytics. Analyze sales and improve your business strategy with ease.
  • Task organization. Manage team tasks and don't miss important details.
  • Telephony integration. Combine telephony and CRM for effective communication.

Functionality

  • All in one place
  • 360° customer profile
  • Sales automation
  • Telephony integration
  • Clear analytics
Binotel SmartCRM
№10

amoCRM

amoCRM - A CRM system that focuses on customer communication. Chat funnels, chatbots, and omnichannel dialogues will help establish effective communication and increase sales in your business. Automate sales in messengers!

Main Benefits

  • Customers in chats. Communication in familiar messengers, no missed requests!
  • More sales. Chat funnels and automation will increase your profit.
  • Easy automation. Set up bots, save time on routine tasks!
  • All in one place. Save communication history, manage deals.

Functionality

  • Easy to use
  • Sales automation
  • Integration with messengers
  • Omnichannel communication
  • Increased profits
amoCRM
№11

Nutshell

Nutshell: Simple CRM + email marketing designed for B2B teams. Manage customers, automate mailings, and increase sales. An ideal choice for entrepreneurs who value efficiency and simplicity.

Main Benefits

  • Simple interface. Easy to learn and quick to start selling.
  • Sales automation. Increases team productivity and profit.
  • Effective email marketing. Attract customers with personalized mailings.
  • B2B focus. Features designed specifically for the needs of B2B.

Functionality

  • Intuitive interface
  • Sales automation
  • Effective email marketing
  • Support for B2B teams
  • Simple integration
Nutshell
№12

Streak CRM

Streak CRM is a CRM right in Gmail! Organize your contacts and deals, create your own sales funnels. Ideal for entrepreneurs who value convenience and integration with mail.

Main Benefits

  • Integration with Gmail. Manage all deals directly from your email, without switching.
  • Custom pipelines. Customize the sales funnel to fit your business.
  • Easy deal tracking. See the status of each deal in real time.
  • Convenient collaboration. Shared data access for the entire team.

Functionality

  • Simplicity for business
  • Integration with Gmail
  • Pipelines for needs
  • Tracking in correspondence
  • Convenience for small teams
Streak CRM
№13

Bitrix24

Bitrix24 - CRM and workspace for entrepreneurs. Automate sales, manage projects and communicate with customers in one place. Contact center, CRM marketing and much more - everything for the development of your business!

Main Benefits

  • Everything in one place. Manage sales, tasks and communications on one platform.
  • Increased sales. Optimize the sales funnel and attract more customers.
  • Automation of routine. Forget about routine tasks, Bitrix24 automates them.
  • Convenient communication. Communicate with clients and the team in chats, video calls and telephony.

Functionality

  • Business automation
  • User-friendly interface
  • 24/7 customer support
  • Project management
  • Free plan
Bitrix24
№14

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for businesses of any size. Deep integration with Office 365 and Copilot capabilities will help automate sales, improve customer service, and increase profits. Get the most out of your data with Dynamics 365 Sales!

Main Benefits

  • Connection with 365. Full integration with Microsoft tools for efficient work.
  • Copilot powered by AI. Intelligent Copilot assistant automates routine tasks and provides advice.
  • Personalized experience. Customize the system to your needs for better results.
  • Sales growth. Optimize processes to attract more customers and increase profits.

Functionality

  • User-friendly interface
  • Sales automation
  • Integration with Outlook
  • Fast support
  • Real-time analytics
Microsoft Dynamics 365 Sales
№15

Pipedrive

Pipedrive - CRM designed to maximize deals. Visualize your pipeline, track the progress of each deal, and automate routine tasks. With Pipedrive, your business is focused on sales, not administration.

Main Benefits

  • Deal visualization. Track sales progress visually and intuitively.
  • Increased conversion. Pipedrive helps close more deals faster.
  • Routine automation. Focus on sales, not administrative tasks.
  • Easy to use. Intuitive interface for efficient operation.

Functionality

  • Easy to use
  • Sales visualization
  • Routine automation
  • 24/7 customer support
  • Increased profits
Pipedrive
№16

monday sales CRM

Monday sales CRM - flexible CRM system for sales teams built on the monday.com platform. Automate processes, manage customers and increase sales! The perfect solution for entrepreneurs looking for an efficient and adaptable CRM.

Main Benefits

  • Легка інтеграція. Seamlessly works with other monday.com tools, saving you time.
  • Data visualization. Clear reports and dashboards for quick decision-making.
  • Teamwork. Real-time sharing and discussion for consistency.
  • Automation of routine. Automatic notifications, tasks and reminders for productivity.

Functionality

  • Easy setup
  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Powerful reports
monday sales CRM
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a CRM for entrepreneurs with built-in telephony, email marketing, and an AI assistant. Automate sales, track customers, and increase profits! All in one place!

Main Benefits

  • All in one place. Telephony, email, AI - for effective work with clients.
  • Increase sales. Automation and analytics tools for profit growth.
  • Easy integration. Integrates with other services, saving your time.
  • AI assistant. Automates routine tasks so you can focus on what matters.

Functionality

  • Intuitive interface
  • All in one place
  • Sales automation
  • AI for efficiency
  • Convenient integration
Freshworks CRM (Freshsales)
№18

Copper

Copper CRM - a CRM system designed specifically for Google Workspace. Deep integration with Gmail makes it an ideal choice for entrepreneurs who actively use Google services to conduct business and communicate with customers.

Main Benefits

  • Integration with Gmail. All customer communication in one place, right in your email.
  • Ease of use. Intuitive interface, quick team training.
  • Automation of routine. Forget about manual data entry and repetitive actions.
  • Reporting and analytics. Track sales, analyze performance, make data-driven decisions.

Functionality

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Customer support
  • Reporting and analytics
Copper
№19

HubSpot CRM

HubSpot CRM - Free CRM for Entrepreneurs! Manage marketing, sales, and customer support in one place. Save time and increase profits with a single platform.

Main Benefits

  • Free CRM core. Start managing customers at no cost, get basic functionality to organize sales and marketing.
  • Single platform. Marketing, sales and support - all in one place, convenient for team coordination.
  • Sales automation. Free up time from routine, automate the sales funnel, increase efficiency.
  • Improved service. Centralized storage of customer data for a personalized experience.

Functionality

  • Free CRM
  • Sales automation
  • User-friendly interface
  • Marketing + sales
  • Customer support
HubSpot CRM
№20

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation designed specifically for entrepreneurs. Automate sales, marketing, and customer service to focus on growing your business. Streamline workflows and increase profits with Keap!

Main Benefits

  • Sales growth. Attract more customers and increase profits with marketing automation.
  • Customer organization. All customer data in one place, easy access and segmentation.
  • Marketing automation. Set up email chains and campaigns to engage customers 24/7.
  • Convenient business management. Simplify routine and focus on growing your business.

Functionality

  • Marketing automation
  • Clear CRM for business
  • Support for entrepreneurs
  • Easy customer management
  • Saving time and resources
Keap (ex-Infusionsoft)
№21

Odoo CRM

Odoo CRM is a powerful CRM module within the Odoo ERP system. It's an ideal solution for entrepreneurs looking to integrate customer management with all business processes: sales, marketing, accounting, and more. Optimize your business with Odoo!

Main Benefits

  • Full sales control. Track deals, manage contacts, and forecast profits in one place.
  • Integration with other modules. Odoo CRM works in an ecosystem, connecting sales, marketing, accounting, and more.
  • Clear analytics. Get clear reports on sales performance and customer behavior.
  • Automation of routine tasks. Simplify repetitive tasks to focus on business development.

Functionality

  • Sales automation
  • User-friendly interface
  • ERP integration
  • Analytics and reports
  • Customer support
Odoo CRM
№22

Less Annoying CRM

Less Annoying CRM is a super-simple CRM system designed specifically for small businesses. Forget complicated settings and excessive functionality! An easy-to-use tool for effective customer and deal management.

Main Benefits

  • Intuitive. Easy-to-use interface, no special skills required.
  • Clear price. Simple and transparent cost, with no hidden fees.
  • Customer Support. Quick help and useful advice from experts.
  • Contact organization. Store customer information in one place.

Functionality

  • Intuitive interface
  • Easy start
  • Ukrainian support
  • Free period
  • Affordable price
Less Annoying CRM
№23

Agile CRM

Agile CRM: A CRM system that combines sales, marketing, and customer support in one convenient interface. An ideal solution for entrepreneurs seeking efficient business management and improved customer relationships.

Main Benefits

  • All in one place. Sales, marketing, and service - coordinated work, without switching between platforms.
  • Sales growth. Optimize your sales funnel and increase your business profits.
  • Routine automation. Free up team time from repetitive tasks, focus on development.
  • Improved customer experience. Personalized communication and fast support - the key to customer loyalty.

Functionality

  • All in one place
  • Intuitive
  • Process automation
  • 24/7 support
  • Profit growth
Agile CRM
№24

Creatio (Sales)

Creatio Sales is a low-code CRM platform for automating sales and processes. Ideal for entrepreneurs looking to scale their business and improve customer interaction. Optimize your business with Creatio!

Main Benefits

  • Sales automation. Optimize your sales funnel and increase profits with Creatio.
  • Easy setup. Low code allows you to quickly adapt the platform to the needs of your business.
  • Improved service. Increase customer loyalty through a personalized approach.
  • Data transparency. Control all business processes in one place.

Functionality

  • Business automation
  • Low code - speed
  • Intuitive interface
  • For small and medium-sized
  • Flexible CRM customization
Creatio (Sales)
№25

Close

Close - CRM for entrepreneurs who value speed and efficiency. Emphasis on calls and email newsletters allows you to effectively build relationships with customers and increase sales. An ideal choice for sales teams looking to maximize their potential.

Main Benefits

  • Increased sales. Automate the sales funnel, track leads and close more deals.
  • Time saving. Focus on sales, not routine thanks to automation.
  • Simple calls and email. Call and email clients directly from Close, without switching between applications.
  • Sales analytics. Track key metrics to improve your sales strategy.

Functionality

  • Sales automation
  • Telephony integration
  • User-friendly interface
  • Powerful analytics
  • Customer support
Close
№26

Zoho CRM

Zoho CRM - cloud-based CRM system for entrepreneurs that automates sales, marketing, and customer support. Increase your business efficiency with integrated tools and analytics!

Main Benefits

  • Sales growth. Zoho CRM helps you find more leads and close more deals by tracking every stage of the deal.
  • Cost savings. Optimize marketing and sales costs with Zoho CRM automation and analytics.
  • Service improvement. Increase customer loyalty by providing fast and personalized support with Zoho CRM.
  • All in one place. Sales, marketing, and service management in a single Zoho CRM cloud platform.

Functionality

  • Intuitive interface
  • Automation of routine
  • Clear sales reports
  • Integration with mail
  • 24/7 support
Zoho CRM
Overall Table

CRM Comparison

# CRM System Positioning Key Functions Free Plan Initial Cost
1CPAshkaDropshippers, e-commerceAccounting for dropshippers, automation of payments, order managementFree for the first 100 leadsfrom $5/month
2LP-CRMCommodity business, e-commerce, servicesClients, deals, automationFree version for up to 50 orders per monthfrom $9/month
3Capsule CRMEntrepreneurs, small businessContacts, deals, projectsFree planfrom $18/month per user
4KeepinCRMSmall business, medium businessCustomers, deals, tasks7 day trialfrom 290 UAH/user/month
5Salesforce Sales CloudEnterprises, salesSales automation, contact management, sales forecasting30-day testfrom $25/month per user
6NetHunt CRMEntrepreneurs, small businessGmail integration, automation, leadsTest 14 daysfrom $24/month per user
7KeyCRMeCommerce, small businessSales automation, centralized accounting, business analytics14 days testfrom $19/month
8ApptivoSmall, medium businessCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
9Binotel SmartCRMEntrepreneurs, small businessCustomer profile, analytics, integration-from UAH 399/month per employee
10amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
11NutshellB2B, sales, marketingCRM, email marketing, B2B14 day testfrom $16/month per user
12Streak CRMEntrepreneurs, small businessGmail integration, sales funnels, deal managementFree planfrom $59/month per user
13Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
14Microsoft Dynamics 365 SalesAll industries, businessSales automation, integration, analytics30-day trialfrom $65/month per user
15PipedriveSmall business, salesDeals, automation, pipeline14-day trialfrom $14.90/user/month
16monday sales CRMSales teams, entrepreneursAutomation, adaptability, clientsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
17Freshworks CRM (Freshsales)Entrepreneurs, sales, marketingSales automation, telephony, AI assistantFree planfrom $9/month per user
18CopperSmall business, entrepreneursIntegration, Gmail, automation14 day trialfrom $29/month per user
19HubSpot CRMEntrepreneurs, small businessAutomation, integration, analyticsFree planfrom $20/month per user
20Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
21Odoo CRMEnterprises, business, salesSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
22Less Annoying CRMSmall business, entrepreneursSimplicity, customers, deals30 day test$19/month per user
23Agile CRMSmall business, startupsAutomation, integration, reportingFree plan (up to 10 users)from $8.99/month per user
24Creatio (Sales)Entrepreneurs, sales managersSales automation, low-code, CRMFree trial accessprice on request
25CloseSmall business, startupsCalls, email, salesTest for 14 daysfrom $49/month per user
26Zoho CRMSmall business, entrepreneursSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
FAQ

FAQ

? What is sales automation
This is a tool for optimizing business processes and increasing profits
? Which platform to choose for a small business
Choose a solution with a simple interface and a basic set of features
? What are the main functions of the platform
Contact management, deals, tasks, analytics and reporting
? Is training required to use it
Most platforms offer instructions and support, but basic knowledge is helpful
? How to integrate the platform with other services
Check for API and integrations with popular services