TOP 22 CRM Systems for Digital Business in Ukraine
TOP

Compare Options and Make a Choice

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, keep track of orders, payments and analytics. Optimize your business with CPAshka!

Advantages for Business

  • Automation of dropshipping. Saving time and minimizing manual work when processing orders.
  • Accurate accounting of dropshippers. Automatic calculation of payments and bonuses to each partner.
  • Increased profitability. Optimizing processes for scaling and increasing business profitability.
  • Convenient CPAshka interface. Easy setup and intuitive management of all functions.

Features

  • Automation of dropshipping
  • Profit calculation
  • Convenient partner accounting
  • CRM for CPA networks
  • Business process optimization
CPAshka
№2

LP-CRM

LP-CRM - CRM system designed for the commodity business, e-commerce and services. Automate sales, manage customers and increase profits! Ideal for your digital business.

Advantages for Business

  • Increased sales. More deals thanks to automation and sales analytics.
  • Time saving. Automate routine and focus on development.
  • Increased loyalty. Personalized approach to each client.
  • Simple integration. Easily connect to your site and services.

Features

  • Sales automation
  • Effective CRM for e-commerce
  • User-friendly LP-CRM interface
  • Support for the commodity business
  • Analytics and reporting
LP-CRM
№3

Vtiger CRM

Vtiger CRM - a comprehensive digital business platform uniting Sales, Marketing, and Help Desk. Optimize sales, marketing, and customer support in one system!

Advantages for Business

  • Sales, Marketing, Help Desk. Everything in one place for efficient customer management.
  • Increased Sales. Optimize the sales funnel and attract more customers.
  • 24/7 Customer Support. Provide fast and high-quality support, increasing loyalty.
  • Routine Automation. Free up time for strategic tasks by automating daily processes.

Features

  • Sales Automation
  • Data Centralization
  • Integration with tools
  • 24/7 Customer Support
  • Analytics and Reports
Vtiger CRM
№4

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: full control over customers! 360° card, sales analytics, convenient tasks and integration with your PBX. Optimize business processes and increase profits!

Advantages for Business

  • 360° client profile. All client information in one place for quick response.
  • Sales analytics. Accurate reports for informed decision making.
  • Task automation. Plan and control team work more efficiently.
  • Integration with PBX. All calls and communications in one Binotel SmartCRM system.

Features

  • 360° customer card
  • Analytics for growth
  • Task automation
  • Integration with telephony
  • CRM for digital business
Binotel SmartCRM
№5

Zoho CRM

Zoho CRM is a cloud-based CRM system for your digital business. Automate sales, marketing and service to attract more customers and increase profits! Easily integrates with other Zoho tools and third-party services.

Advantages for Business

  • Increased sales. More leads, deals and satisfied customers with Zoho CRM.
  • Marketing automation. Effective campaigns, personalized emails and results analysis.
  • Improved service. Fast support, problem solving and customer loyalty.
  • Integration with tools. Zoho CRM easily integrates with your favorite apps.

Features

  • Sales automation
  • Clear interface
  • Integration with Zoho Apps
  • Flexible settings
  • 24/7 support
Zoho CRM
№6

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Customize it to meet the needs of your digital business and get the most out of customer relationships.

Advantages for Business

  • Відкритий код. Full freedom of customization to your needs, integrations and development.
  • Flexibility of settings. Adapt to unique B2B sales processes, do not be limited to templates.
  • Powerful analytics. Gain a deep understanding of customers for better decisions and increased profits.
  • Integration with everything. Easily combine with other tools for a unified data ecosystem.

Features

  • Open architecture
  • Flexible configuration
  • B2B sales
  • Process automation
  • Integration with other systems
SugarCRM
№7

NetHunt CRM

NetHunt CRM is a CRM within Gmail for digital business. Manage leads, build sales funnels, and automate routine tasks without leaving your email. An ideal solution for teams that actively use Gmail.

Advantages for Business

  • Integration with Gmail. Manage sales, marketing, and support directly from your email.
  • Sales automation. Set up funnels and automate routine tasks to increase profits.
  • Convenient lead management. Track lead progress and close more deals without leaving your email.
  • Improved communication. Communicate with customers more effectively by having all the information at your fingertips.

Features

  • CRM in Gmail
  • Simple and convenient
  • Sales automation
  • Integration with Google
  • Customer support
NetHunt CRM
№8

Insightly

Insightly - CRM and project management in one solution, designed for small and medium-sized businesses. Integrations with popular services for sales, marketing, and customer support automation. Streamline workflows and grow your digital business with Insightly!

Advantages for Business

  • Sales growth. More deals, better analytics, and a focus on profitable customers.
  • Effective project management. Integrated planning and control, timely task completion.
  • Data centralization. All customer and project information in one place, always at your fingertips.
  • Marketing automation. Attract more leads and turn them into loyal customers.

Features

  • CRM + projects in one place
  • Integrations for SMB
  • Support for digital business
  • Sales automation
  • Intuitive interface
Insightly
№9

Apptivo

Apptivo is a suite of business applications with a powerful CRM at its core, perfect for small to medium-sized businesses. Streamline sales, marketing and operations in one place. Everything to effectively manage your digital business!

Advantages for Business

  • Зростання продажів. Increase profits through better customer and deal organization.
  • Effective management. Optimize business processes and improve collaboration between departments.
  • Data centralization. All customer information in one place for quick access and analysis.
  • Масштабування. Grow your business with Apptivo's flexible and adaptable solution.

Features

  • CRM for digital business
  • SMB solution from Apptivo
  • Apptivo business apps
  • Sales automation
  • Application integration
Apptivo
№10

Less Annoying CRM

Less Annoying CRM is a simple CRM system created specifically for small businesses. Without unnecessary functions and complexities, it easily integrates into your digital business, helping to organize your customer base and increase sales.

Advantages for Business

  • Easy to use. Intuitive interface, quick team training, instant results!
  • Everything in one place. Manage contacts, tasks, and sales centrally, without switching!
  • Saving time. Automate routine tasks, focus on business development.
  • Customer support. Fast and effective help, personalized approach, always there!

Features

  • Simple interface
  • Easy integration
  • Support for small business
  • Affordable price
  • Efficient management
Less Annoying CRM
№11

Bitrix24

Bitrix24 is a CRM and workspace for digital business. Organize sales, customer communications, and project management on a single platform. Everything you need for your team to work effectively.

Advantages for Business

  • All in one place. Manage sales, tasks, website, and customer communications on a single Bitrix24 platform.
  • Sales growth. Automate the sales funnel and increase lead conversion.
  • Team organization. Collaborate on projects, communicate quickly, and share documents.
  • Resource saving. Replace multiple services with a single solution, optimize software costs.

Features

  • Business automation
  • Sales efficiency
  • Communications center
  • Project management
  • Bitrix24 scaling
Bitrix24
№12

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integrations with marketplaces, delivery services, payment systems, and warehouse management. Optimize your digital business with SalesDrive!

Advantages for Business

  • Everything in one place. Integration with marketplaces, delivery, payments, and warehouse in one SalesDrive platform.
  • Sales increase. Optimize your sales funnel and increase profits with SalesDrive.
  • Automation of routine. SalesDrive automates processes, freeing up time for business development.
  • Simple management. Intuitive SalesDrive interface for efficient work.

Features

  • CRM for e-com: everything in one window
  • Integrations: quick start of sales
  • Automation: saving time and money
  • SalesDrive: growth of your profit
  • Convenient interface: easy to master
SalesDrive
№13

SuiteCRM

SuiteCRM - Open-source CRM perfectly suited for digital business. Flexible, adaptable, and highly customizable, allowing you to create a CRM that fully meets your needs.

Advantages for Business

  • Open source. Full control over data and code, adaptation to needs.
  • Flexible adaptation. Customization of processes, modules, and interface.
  • Cost savings. No license fees, only for support.
  • Improved communication. Effective interaction with customers and between departments.

Features

  • Open source
  • Flexible setup
  • Business automation
  • Community support
  • Integration with other services
SuiteCRM
№14

Streak CRM

Streak CRM - CRM built right into Gmail. Manage customers and deals without leaving your inbox. Customize your own sales funnels and automate workflows. Ideal for digital businesses that value integration and simplicity.

Advantages for Business

  • All in Gmail. Manage your business directly in your email, without switching between tabs.
  • Custom pipelines. Customize the sales process specifically for your business, flexibly and conveniently.
  • Simple collaboration. Easily share information with your team, improving coherence.
  • Automation of routine. Automate correspondence to focus on clients.

Features

  • CRM in Gmail
  • Customizable pipelines
  • Integration with Google
  • Sales automation
  • User-friendly interface
Streak CRM
№15

Odoo CRM

Odoo CRM - powerful CRM system integrated into the Odoo ERP ecosystem. Manage sales, automate marketing, and improve customer service. An ideal solution for digital businesses striving for efficiency and scalability.

Advantages for Business

  • Integration. All in one: sales, marketing, service.
  • 360° customer view. Complete customer interaction history.
  • Sales automation. Increase the efficiency of the sales department.
  • Analytics and reports. Track key indicators and improve results.

Features

  • Comprehensive solution
  • Sales automation
  • Integration with ERP
  • Flexibility of settings
  • User-friendly interface
Odoo CRM
№16

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant. Optimize sales, automate routine tasks, and increase team efficiency with this powerful tool for digital business.

Advantages for Business

  • All in one place. Sales, marketing, and customer support are united on one platform.
  • Sales growth. Close deals faster with the AI assistant and automation of routine tasks.
  • Intelligent telephony. Built-in telephony allows you to make calls directly from the platform and record them.
  • Deep analytics. Get detailed information about customers and sales trends for better decisions.

Features

  • Telephony integration
  • Sales automation
  • AI assistant (Freddy)
  • Simple interface
  • Convenient reporting
Freshworks CRM (Freshsales)
№17

KeepinCRM

KeepinCRM - simple CRM for digital business. Manage clients, tasks, deals, warehouse and finances in one place. An ideal solution for small and medium-sized businesses.

Advantages for Business

  • Client base is organized. All customer information in one place, easy access and segmentation.
  • Convenient task management. Plan, track progress and don't miss important deadlines.
  • Sales automation. Effective deal control, increased conversion and profit.
  • Accounting of finances and warehouse. Control expenses, receipts and inventory balances for accurate planning.

Features

  • Intuitive interface
  • Sales automation
  • 360° customer accounting
  • Financial control
  • Support for SMEs
KeepinCRM
№18

monday sales CRM

monday sales CRM - A flexible CRM system built on the monday.com platform, tailored for digital business sales teams. Streamline your sales pipeline, automate routine tasks, and boost your team's productivity!

Advantages for Business

  • Easy integration. Integrates with other tools, simplifying the workflow.
  • Full customization. Customize to fit your team's needs and business processes.
  • Clear analytics. Track key metrics and make informed decisions.
  • Improved collaboration. Unites the team for effective deal work.

Features

  • Flexibility based on monday.com
  • Sales automation
  • User-friendly interface
  • Integration with other tools
  • Teamwork improvement
monday sales CRM
№19

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. With Keap, it's easy to attract new customers, organize sales, and automate routine tasks so you can focus on growing your digital business.

Advantages for Business

  • Marketing Automation. Attract more customers by setting up automated email campaigns and SMS mailings.
  • Customer Data Centralization. Store all customer information in one place for better service and personalization.
  • Sales Growth. Automate sales, track leads, and close more deals.
  • Time saving. Get rid of routine tasks and focus on growing your business.

Features

  • Sales automation
  • Marketing ROI Growth
  • Easy start for business
  • Integration with tools
  • Personalization of communication
Keap (ex-Infusionsoft)
№20

amoCRM

amoCRM - CRM with a focus on messengers! Automate sales through chat funnels, engage bots, and communicate with customers in omnichannel mode. An ideal solution for digital business!

Advantages for Business

  • Understandable integration. Easily connect messengers and social networks for convenient communication with customers.
  • Sales chat funnels. Automate lead processing, increase conversion, and control every stage.
  • Omnichannel dialogues. The entire history of communication with the client in one place, regardless of the channel.
  • More sales!. Increase profits, attract and retain customers more effectively.

Features

  • Sales chat funnels
  • Bots for automation
  • Omnichannel communications
  • Integration with messengers
  • Marketing automation
amoCRM
№21

HubSpot CRM

HubSpot CRM is a free CRM system for digital business. Manage marketing, sales, and customer support on one platform. Automate processes and increase profits!

Advantages for Business

  • Free start. The main CRM functions are free to help you start building customer relationships.
  • Unified platform. Marketing, sales, and support in one tool for coordinated work.
  • Automation of routine. Simplify processes to focus on developing and growing your business.
  • Complete customer overview. Track interactions and analyze data for a personalized approach.

Features

  • Free CRM
  • Unified platform
  • Process automation
  • Sales growth
  • Easy integration
HubSpot CRM
№22

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for digital business. Automate sales, marketing, and service with ready-made solutions and no-code customization. Optimize business processes and increase team efficiency.

Advantages for Business

  • Sales automation. Increase profits by automating routine tasks and optimizing the sales funnel.
  • Rapid development. Create solutions without code, adapt the platform to your business needs.
  • Marketing optimization. Personalize communication, attract more customers, and measure results.
  • 360° customer support. Provide excellent service at every stage of customer interaction, increase loyalty.

Features

  • Low code for flexibility
  • Process automation
  • CRM for digital transformation
  • Creatio: a leader in CRM platforms
  • Sales become more efficient
Creatio (Sales)
Overall Table

CRM Comparison

# Product Scope of Application Top Features Free Plan Cost From
1CPAshkaDropshippers, online storesAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMCommodity business, e-commerce, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom $9/month
3Vtiger CRMSmall, Medium BusinessSales, Marketing, Support15-day Trialfrom $15/month per user
4Binotel SmartCRMSmall business, medium business360° card, automation, integration-from UAH 399/month per employee
5Zoho CRMSmall business, enterprisesAutomation, integration, analyticsFree plan (up to 3 users)from $20/month per user
6SugarCRMB2B sales, enterprisesOpen source, flexibility, B2B salesTest freefrom $49/month per user
7NetHunt CRMSMB, sales, marketingCRM in Gmail, sales automation, lead management14 day trialfrom $24/month per user
8InsightlySmall, medium businessCRM, project management, automation.14-day trialfrom $29/month per user
9ApptivoSmall business, SMBCRM, automation, integrationTest is freefrom $15/month per user (annual payment) or $20/month monthly
10Less Annoying CRMSmall business, entrepreneursSimplicity, organization, salesTest 30 days$19/month per user
11Bitrix24Small business, medium businessCRM, project management, communicationsFree planfrom $61/month (5 users)
12SalesDriveOnline stores, e-commerceSales automation, integrations, business optimization14 day testfrom 349 UAH/month
13SuiteCRMEnterprises, organizationsOpen source, flexibility, customizationOpen Source Software (free)from $0/month (self-hosted)
14Streak CRMSales, marketing, startupsGmail integration, sales funnels, process automationFree planfrom $59/month per user
15Odoo CRMSmall business, medium businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
16Freshworks CRM (Freshsales)Digital business, salesTelephony, email, AI assistantFree planfrom $9/month per user
17KeepinCRMSmall business, CRMClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
18monday sales CRMDigital business, sales teamsSales pipeline, automation, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
19Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
20amoCRMDigital business, salesMessenger marketing, chat funnels, omnichannel14 days trialfrom $15/month per user
21HubSpot CRMSmall business, startupsFree CRM, Automation, Unified platformFree planfrom $20/month per user
22Creatio (Sales)Sales, marketing, serviceSales automation, low-code, process optimizationFree trial accessprice on request
Frequently Asked Questions

Frequently Asked Questions

? What is a sales automation platform
It is a tool for managing customers, sales, and marketing that helps automate processes and increase profits
? What are the benefits of using the platform
Process optimization, improved customer interaction, increased sales, and better data analytics
? How to choose the appropriate platform
Consider the size of the business, needs, budget, and integration with other tools
? Is integration with other services necessary
Yes, integration with telephony, mail, messengers, and other services significantly increases efficiency
? What is the cost of the platform
The cost depends on the functionality, number of users, and provider. There are free and paid options