TOP 10 CRMs for tracking requests in Ukraine
TOP

Select a CRM for Your Processes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order tracking, calculate payments to dropshippers, and manage your customer base. Optimize your business today!

What You Get

  • Automatic accounting. Accurate calculation of payments to dropshippers, no mistakes!
  • Easy integration. Easily connect CPAshka to your store.
  • Convenient management. All information about dropshippers in one place.
  • Time saving. Forget about manual accounting, focus on development!

Main Parameters

  • Call accounting
  • Dropshipping automation
  • Convenient CPA calculation
  • Ukrainian CRM
  • CPAshka - your assistant
CPAshka
№2

LP-CRM

LP-CRM - CRM system designed for product business, e-commerce and services. Optimize call accounting, increase sales and improve customer service with LP-CRM!

What You Get

  • Understandable interface. Easy to learn and quick to start working, intuitive navigation.
  • All in one place. Manage orders, customers and communications centrally.
  • Sales automation. Saving time and increasing profits through automation of routine.
  • Analytics and reports. Get useful information for making informed decisions.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Customer accounting
  • Integration with the site
  • Quick start
LP-CRM
№3

NetHunt CRM

NetHunt CRM - CRM right in Gmail! Manage leads, build sales funnels and automate processes without leaving your email. A convenient solution for tracking inquiries and increasing the efficiency of your business.

What You Get

  • Gmail integration. Manage sales directly from your email without switching between tabs.
  • Sales automation. Automate routine tasks to focus on customers and deals.
  • Convenient sales funnel. Visualize the customer journey and track deal progress.
  • Improved communication. Keep all communication history in one place.

Main Parameters

  • Tracking requests
  • Integration with Gmail
  • Sales automation
  • Convenient funnels
  • Lead management
NetHunt CRM
№4

Streak CRM

Streak CRM integrates with Gmail, turning your email into a powerful CRM system. Track leads, manage contacts, and automate sales processes directly from your inbox. Create custom pipelines for easy tracking and control of every deal.

What You Get

  • Gmail інтеграція. Everything in a familiar interface, without switching between applications.
  • Custom pipelines. Customize the sales process to suit your business needs.
  • Convenient collaboration. Share and edit data for the entire team.
  • Progress tracking. Always know where your potential customers are.

Main Parameters

  • Integration with Gmail
  • Custom funnels
  • Lead tracking
  • Task automation
  • User-friendly interface
Streak CRM
№5

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for automating sales and managing requests. The convenient process designer allows you to quickly customize the system to the needs of your business. Optimize customer relations and increase sales!

What You Get

  • Fast automation. Easily customize processes without code to speed up work.
  • Platform flexibility. Adapt the system to the needs of your business.
  • Data analysis. Get valuable insights to improve service.
  • Increased efficiency. Optimize team performance and customer satisfaction.

Main Parameters

  • Process automation
  • Adjustment flexibility
  • Integration with services
  • Request analytics
  • Low-code solution
Creatio (Sales)
№6

Capsule CRM

Capsule CRM - a simple CRM for effectively tracking leads, deals, and projects. Easy to use, helps organize contacts and never miss an important detail. Ideal for small and medium-sized businesses.

What You Get

  • Simple integration. Easily connect email, calendars, and other tools to keep everything at your fingertips.
  • Centralized database. Store contacts, deals, and projects in one place for better control.
  • Sales optimization. Track deal progress, set tasks, and increase sales more effectively.
  • User-friendly interface. Intuitive design that makes working with clients enjoyable and efficient.

Main Parameters

  • Easy to use
  • Convenient for contacts
  • Deal management
  • Project accounting
  • Quick start
Capsule CRM
№7

Bitrix24

Bitrix24 - CRM and workspace for efficient processing of requests. Organize sales, contact center and projects in a single system. Customer accounting and analytics for the growth of your business!

What You Get

  • All in one place. Manage sales, tasks and communications in a single platform.
  • Sales increase. Optimize the sales funnel and increase profits.
  • Automation of routine. Forget about routine tasks, Bitrix24 will do everything for you.
  • Convenient communication. Communicate with clients and the team in chats, video calls.

Main Parameters

  • Sales automation
  • Convenient contact center
  • Project management
  • Integration with tools
  • Bitrix24 cloud solution
Bitrix24
№8

HubSpot CRM

HubSpot CRM - free CRM for tracking requests, marketing, sales and support. The only platform for effective work with customers!

What You Get

  • Free database. Start with free tools, expand as needed.
  • Everything in one place. Marketing, sales, and support data are centralized.
  • User-friendly interface. Intuitive design for easy team work.
  • Increased efficiency. Streamline workflows and attract more customers.

Main Parameters

  • Free CRM platform
  • Convenient call accounting
  • Sales automation
  • Integration with marketing
  • 24/7 customer support
HubSpot CRM
№9

SuiteCRM

SuiteCRM is a powerful open-source CRM system, perfect for tracking leads. Customize it to fit your business needs and manage customer relationships effectively! Free and flexible.

What You Get

  • Відкритий код. Full control over data and functionality, without vendor dependence.
  • Flexible adaptation. Customize SuiteCRM to meet the unique needs of your business.
  • Scalability. Easily expand capabilities as your company grows.
  • Convenient integration. Connect other services for comprehensive automation.

Main Parameters

  • Flexible customization
  • Open source
  • Business process automation
  • Customer lead tracking
  • Integration with other systems
SuiteCRM
№10

Binotel SmartCRM

Binotel SmartCRM - CRM for keeping records of appeals from Binotel. 360° customer card, analytics, tasks and integration with PBX. Optimize request processing and increase customer loyalty!

What You Get

  • 360° customer profile. The entire communication history in one place, quick access to important information.
  • Call Analytics. Get reports on team performance and communication effectiveness.
  • Task automation. Set up automatic task creation to improve service.
  • Integration with Binotel PBX. Easy integration with telephony for efficient call processing.

Main Parameters

  • 360° customer profile
  • Call Analytics
  • PBX integration
  • Task management
  • Sales automation
Binotel SmartCRM
Overall Table

CRM in Comparison

# Product Focus Main Features Free Tier Minimum Price
1CPAshkaDropshippers, entrepreneurs, online storesAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, service sectorSales automation, customer management, performance analysisFree version up to 50 orders per monthfrom 9 $/month
3NetHunt CRMSmall business, salesGmail integration, leads, sales funnels14 day trialfrom $24/month per user
4Streak CRMSales, marketing, startupsIntegration, pipelines, automationFree planfrom $59/month per user
5Creatio (Sales)Sales, marketing, serviceAutomation, low-code, CRMFree trial accessprice on request
6Capsule CRMSMB, sales, servicesContacts, deals, projectsFree planfrom $18/month per user
7Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
8HubSpot CRMSmall business, marketing, salesFree CRM, marketing, salesFree planfrom $20/month per user
9SuiteCRMSmall business, enterprisesOpen source, customization, CRMOpen Source (free)from $0/month (self-hosted)
10Binotel SmartCRMSmall, medium business360° client, automation, integration-from 399 UAH/month per employee
Frequently Asked Questions

Frequently Asked Questions

? What is a customer management tool?
It is software that helps organize interactions with customers and potential buyers
? What are the benefits of using such a tool?
Improved communication, process automation, increased sales, and data analysis
? What functions does it typically have?
Management of contacts, tasks, sales, reports, and integrations with other services
? How to choose the right tool?
Consider the size of the business, needs, budget, and integrations with other tools
? How much does implementation cost?
The cost depends on the functionality, number of users, and the chosen provider