TOP 12 CRM for Order Management: 2024 Ranking
Rating

Choose a Modern CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order accounting, work with dropshippers and their payments. With CPAshka, your business will become more efficient!

Service Advantages

  • Accounting for dropshippers. Automatic calculation of payments, bonuses and fines in one place.
  • Time saving. Automate the routine, focus on business development.
  • Real-time reporting. Control finances, sales and inventory instantly.
  • Integration with platforms. Easily connect to Rozetka, Prom, and others.

Characteristics

  • Accounting automation
  • User-friendly interface
  • Profit calculation
  • Integration with TTN
  • 24/7 support
CPAshka
№2

LP-CRM

LP-CRM - CRM system created for the commodity business, e-commerce and services. Convenient order tracking, sales automation and improved customer communication. Optimize your business with LP-CRM!

Service Advantages

  • Convenient accounting. Everything in one place: orders, clients, payments. Control your business easily!
  • Sales automation. Increase profits by automating the sales funnel and customer reminders.
  • Analytics and reports. Get clear data for informed decision-making.
  • Integration with services. Connect your favorite tools for efficient work.

Characteristics

  • Sales automation
  • Convenient customer accounting
  • Integration with platforms
  • Order analytics
  • 24/7 support
LP-CRM
№3

SalesDrive

SalesDrive - CRM for online store automation. Integration with marketplaces, delivery services and payment systems. Order, warehouse and customer accounting in one place. Optimize your business with SalesDrive!

Service Advantages

  • Integration with marketplaces. Automatic synchronization of products, orders and prices with Prom, Rozetka and other platforms.
  • Convenient delivery management. Shipment tracking, automatic cost calculation and integration with popular delivery services.
  • Payment automation. Easy payment tracking, integration with payment systems, fiscalization of checks.
  • Warehouse management optimization. Inventory control, automatic data update, avoiding shortages and surpluses.

Characteristics

  • Sales automation
  • Integrations for e-com
  • Convenient order tracking
  • Online warehouse management
  • 24/7 SalesDrive support
SalesDrive
№4

HubSpot CRM

HubSpot CRM - Free CRM for tracking orders, marketing, sales, and customer support. All in one platform for effective business management!

Service Advantages

  • Free CRM core. Get started with free tools to manage customers and deals.
  • Single platform. Marketing, sales, and support in one place for efficient work.
  • Sales automation. Automate routine tasks and focus on deals.
  • Improved analytics. Gain deeper customer insights and improve results.

Characteristics

  • Sales automation
  • User-friendly interface
  • Free CRM
  • Integration with marketing
  • 24/7 customer support
HubSpot CRM
№5

Copper

Copper CRM - a CRM system built for Google Workspace. Integrated with Gmail, it helps automate order processing, manage clients, and increase sales directly from your mail.

Service Advantages

  • Gmail integration. The entire history of communications in the mail, without switching.
  • Team productivity. Optimize the work of the sales and marketing department.
  • User-friendly interface. Intuitive design for quick adaptation.
  • Sales automation. Increase profits by automating routine tasks.

Characteristics

  • Integration with Gmail
  • Order management
  • Sales automation
  • Sales analytics
  • User-friendly interface
Copper
№6

SugarCRM

SugarCRM is a flexible open-source CRM system, ideal for B2B sales. Streamline order management, improve customer service, and increase profits with SugarCRM!

Service Advantages

  • Open source. Full freedom to customize to your business needs.
  • B2B focus. Specialized tools for effective B2B sales.
  • Flexible adaptation. Easily integrates with other services and systems.
  • Data analysis. Detailed reports for informed decision-making.

Characteristics

  • Order management
  • B2B automation
  • Open source
  • Flexible setup
  • CRM integration
SugarCRM
№7

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and support. Streamline order management, automate business processes, and increase team efficiency. All in one CRM!

Service Advantages

  • Зростання продажів. Vtiger helps increase the conversion of leads into customers by improving sales funnel management.
  • Improved service. Provide fast and high-quality customer support, increasing their loyalty to the brand.
  • Marketing Optimization. Automate marketing campaigns to attract more potential customers and increase brand awareness.
  • Data centralization. All information about customers, deals, and communications in one place for efficient work.

Characteristics

  • Order management
  • Sales automation
  • Customer support
  • Email integration
  • Analytics and reports
Vtiger CRM
№8

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Manage orders, automate communication and increase sales with Keap. The perfect solution for order management and growing your business!

Service Advantages

  • Marketing Automation. Attract more customers and increase sales with automated campaigns.
  • Single management center. Manage all contacts, orders and communications in one place.
  • Simplicity for entrepreneurs. Intuitive interface, adapted for small businesses.
  • Profit growth. Increase sales efficiency and customer loyalty to generate more profit.

Characteristics

  • User-friendly interface
  • Sales automation
  • Customer accounting
  • Integration with tools
  • 24/7 support
Keap (ex-Infusionsoft)
№9

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Customer, task, deal, warehouse and finance tracking in one system. Ideal for order tracking and sales automation!

Service Advantages

  • Convenient interface. Intuitive design, quick access to important data.
  • Sales optimization. More deals, less routine, increased profits.
  • Financial control. Income, expense, and profitability tracking in one place.
  • 24/7 support. We are always there to help you with any question.

Characteristics

  • Intuitive interface
  • Customer accounting
  • Deal management
  • Task automation
  • Integration with the warehouse
KeepinCRM
№10

Agile CRM

Agile CRM - A CRM system that unites sales, marketing, and service in a single interface. Ideal for order tracking, marketing automation, and improved customer service. Optimize your business with Agile CRM!

Service Advantages

  • All in one place. Unite sales, marketing, and service for better coordination.
  • Increased productivity. Automate routine tasks and focus on business development.
  • Better customer experience. Personalized approach and fast customer support.
  • Sales growth. Optimize the sales funnel and increase profits with Agile CRM.

Characteristics

  • Sales automation
  • Convenient customer tracking
  • Integration with marketing
  • 24/7 customer support
  • All in one interface
Agile CRM
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI. Ideal for order management and sales automation. Increase team efficiency and improve customer interaction.

Service Advantages

  • Built-in telephony. Call customers directly from Freshsales, record conversations, and track history.
  • Email marketing. Send personalized emails, track opens and clicks, automate mailings.
  • AI assistant. Predict sales, prioritize leads, and gain valuable insights with artificial intelligence.
  • Data centralization. Store all customer information in one place for better team collaboration.

Characteristics

  • Convenient order management
  • Sales automation
  • Built-in telephony and email
  • AI assistant for analysis
  • Integration with other services
Freshworks CRM (Freshsales)
№12

Close

Close - CRM that simplifies order management for sales teams. Automate calls and email campaigns, increase sales, and efficiently manage deals. Ideal for those focused on customer communication.

Service Advantages

  • Calls + Email together. Everything in one place for effective customer communication.
  • Convenient sales pipeline. Visualize deals, track progress, close more deals.
  • Automation of routine tasks. Save time, automate tasks, focus on sales.
  • Reporting and analytics. Measure results, improve strategies, increase profit.

Characteristics

  • Sales automation
  • Convenient deal tracking
  • Telephony integration
  • Email marketing
  • Sales analytics
Close
Overall Table

CRM Review and Comparison

# Product Positioning Features Trial Starting Price
1CPAshkaDropshippers, e-commerceOrder accounting, payments to dropshippers, process automationFree for the first 100 leadsfrom $5/month
2LP-CRMCommodity business, e-commerce, servicesOrder accounting, automation, communicationFree version for up to 50 orders per monthfrom $9/month
3SalesDriveOnline stores, marketplacesAutomation, integration, accounting14 day trialfrom 349 UAH/month
4HubSpot CRMSmall business, medium businessFree, integration, automationFree planfrom $20/month per user
5CopperSales, marketing, customersGmail integration, automation, customer management14 day trialfrom $29/month per user
6SugarCRMB2B, sales, marketingOpen source, flexibility, B2BFree testfrom $49/month per user
7Vtiger CRMSmall business, medium businessSales, marketing, support15 day trialfrom $15/month per user
8Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, salesTest (free of charge)from $159/month
9KeepinCRMSmall business, medium businessCustomer accounting, automation, finance7 days testfrom 290 UAH/user/month
10Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
11Freshworks CRM (Freshsales)Small business, salesTelephony, automation, AIFree planfrom $9/month per user
12CloseSales departments, SMBAutomation, communications, deals14-day trialfrom $49/month per user
Questions and Answers

Questions and Answers

? What is a customer management platform
It is a tool for automating sales, marketing and customer service
? Why is such a platform needed
Optimizes processes, improves communication with customers, increases sales
? What are the main functions
Data collection, task automation, reporting and analytics
? How to choose a suitable platform
Define needs, budget, pay attention to integrations and support
? What are the TOP platforms in Ukraine
KeyCRM, NetHunt CRM, Creatio, SalesDrive, OneBox CRM, Perfectum