Best CRMs for Customer Management: Top 26

LP-CRM - CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! The perfect solution for effective management of your business.

Main Advantages

• Sales growth. Optimize the sales funnel, increase conversion and profit.
• Automation of routine. Simplify daily tasks and focus on business development.
• Centralized data. All customer information in one place for quick access.
• Performance analysis. Track key indicators and make informed decisions.

Functionality

• Sales automation
• User-friendly interface
• Reporting and analytics
• Integration with services
• 24/7 customer support

CPAshka - CRM system for dropshipping in Ukraine. Automate the accounting of dropshippers, manage orders, optimize communication with customers. Make your dropshipping business more efficient with CPAshka!

Main Advantages

• Automation of accounting. CPAshka will calculate the income of dropshippers, eliminating manual work and errors.
• Clear analytics. Get clear reports on the effectiveness of dropshippers and overall profit for better planning.
• Sales optimization. Simplify communication, improve order processing, and increase customer loyalty.
• Ukrainian support. Get fast and qualified help from our team in Ukraine.

Functionality

• Dropshipping automation
• Convenient customer accounting
• Profit calculation
• Integration with consignment note
• Ukrainian support 24/7

Vtiger CRM is a single platform for managing sales, marketing, and customer support. Streamline business processes, increase team efficiency, and improve customer interaction with Vtiger CRM.

Main Advantages

• Everything in one place. Sales, marketing and customer support on one Vtiger CRM platform.
• Clear analytics. Get reports for making informed decisions.
• Increased sales. Optimize the sales funnel and increase profits.
• Automation of routine. Forget about repetitive tasks, the system will do everything for you.

Functionality

• Sales automation
• Integration with mail
• Single customer profile
• Reporting and analytics
• Help Desk Support

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Grow your business with powerful customer management, sales automation, and marketing campaign tools. All in one place!

Main Advantages

• Marketing Automation. Attract more customers and increase sales without manual labor.
• Convenient customer management. All customer information in one place, easy access.
• Personalized communication. Create unique offers for each client.
• Time saving. Automate routine tasks, focus on business development.

Functionality

• Sales automation
• Understandable interface
• Integrations with tools
• 24/7 support
• Price for small business

Zoho CRM - cloud CRM for automating sales, marketing, and service. Increase profits and improve customer relationships with powerful tools! Optimize business processes now.

Main Advantages

• Growth of sales. Increase profits with data analysis and deal automation.
• Marketing optimization. Attract more customers using targeted campaigns.
• 24/7 customer support. Provide quality service and respond promptly to requests.
• Centralized platform. All customer data in one place for effective teamwork.

Functionality

• Sales automation
• User-friendly interface
• Flexible settings
• Integration with other services
• 24/7 customer support

Pipedrive - CRM for those who want to close more deals. Visualize your sales pipeline, track progress, and increase conversion. Simple, effective, results-oriented.

Main Advantages

• Visual pipeline. Easily track deals at every stage of the sale.
• Increased conversion. Pipedrive focuses on closing more deals.
• Routine automation. Free up time for sales with automatic tasks.
• Easy to use. Intuitive interface for quick mastery by the team.

Functionality

• User-friendly interface
• Sales visualization
• Routine automation
• Funnel analytics
• Ukrainian support

Bitrix24 - CRM and workspace in one! Manage sales, serve customers through the contact center, and coordinate projects. Everything for the efficient operation of your team!

Main Advantages

• Sales organization. All customer information in one place, easy deal control.
• Effective communication. Integrated chat, mail, calls - customer communication is always at hand.
• Task automation. Robots and triggers free up time from routine, increasing productivity.
• Project management. Control deadlines, tasks, and resources in a single workspace.

Functionality

• Sales automation
• Unified space for the team
• Integration with communication channels
• Convenient project management
• Analytics and reports

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one system. Optimize business processes and increase sales!

Main Advantages

• Ease of use. Intuitive interface, fast team training.
• Everything in one place. Customers, deals, tasks, warehouse - all in KeepinCRM.
• Sales optimization. Increase conversion through deal control and analytics.
• Cost savings. Affordable price that is suitable for small and medium-sized businesses.

Functionality

• Intuitive interface
• Ease of implementation
• Sales automation
• Accounting of finances
• SME support

KeyCRM is a Ukrainian CRM for effective business management. Orders from all channels, centralized communication with clients, warehouse management, and powerful analytics in one system. Optimize sales and increase profits with KeyCRM!

Main Advantages

• All in one place. Orders, chats, warehouse - control your business from any channel in KeyCRM.
• Time saving. Automation of routine frees up time for business and customer development.
• Clear analytics. Track key metrics to make informed decisions.
• Support for Ukrainian business. KeyCRM is developed in Ukraine, taking into account the needs of the local market.

Functionality

• Order management
• Customer communications
• Warehouse accounting
• Sales analytics
• Integration with channels

OneBox OS - CRM/ERP platform for comprehensive business management. Automate sales, warehouse, telephony and document management in one solution. Optimize business processes and increase team efficiency!

Main Advantages

• All in one place. Full control over the business: processes, telephony, warehouse, documents - all in a single OneBox OS system.
• Automation of routine. Forget about manual work! OneBox OS automates many processes, saving you time and resources.
• Sales increase. Effective customer and deal management increases the chances of successful sales and customer satisfaction.
• Business scaling. OneBox OS easily adapts to changes and growth of your business, ensuring stability and development.

Functionality

• CRM+ERP: all in one solution
• Business process automation
• Integration with telephony and warehouse
• Trouble-free document management
• 24/7 customer support

Less Annoying CRM is a super simple CRM for small business. No unnecessary complexity, just the necessary features to manage customers and deals. Easily implement and start increasing sales today!

Main Advantages

• Intuitive interface. Easy to learn, quick to work, everything is clear.
• Time saving. Focus on customers, not complex programs.
• Affordable price. Transparent cost, no hidden fees, profitable.
• Customer support. Quick and helpful assistance is always at hand.

Functionality

• Simple interface
• Easy to use
• Sales automation
• 24/7 customer support
• Email integration

Freshworks CRM (Freshsales) - a CRM system with built-in telephony and email marketing tools. An AI assistant helps automate routine tasks and increase sales efficiency. The perfect solution for managing customers and increasing profits!

Main Advantages

• Ease of use. Intuitive interface for easy team work.
• All in one place. Telephony, email, AI - for effective communication.
• Sales increase. Automation and analytics to close more deals.
• Personalized approach. AI assistant for better understanding of customer needs.

Functionality

• Sales automation
• Built-in telephony
• AI sales assistant
• User-friendly interface
• 24/7 customer support

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. Manage sales, automate marketing, and improve customer service on a single platform. Ideal for businesses of any size.

Main Advantages

• Integration with other modules. Sales, marketing, and accounting data in one place for better business understanding.
• Sales funnel optimization. Track deals, automate actions, and increase profits.
• Personalization of interaction. Create customized offers and build strong customer relationships.
• Increased team efficiency. Information sharing, task automation, and clear performance monitoring.

Functionality

• Integrated CRM
• Sales automation
• Contact management
• Real-time analytics
• Odoo Scalability

Microsoft Dynamics 365 Sales - CRM for effective sales. Integrated with other Microsoft 365 products and Copilot, it allows you to automate processes, gain deeper customer insights, and increase team productivity. An ideal solution for customer relationship management.

Main Advantages

• Deep integration. Connection with Microsoft 365 and other tools for a seamless workflow.
• Copilot AI Assistant. AI support for automating tasks and better understanding customer data.
• Sales optimization. Tools to improve team efficiency and increase profits.
• Clear analytics. Detailed reports for informed decision-making and forecasting.

Functionality

• Integration with Office 365
• Sales automation
• Copilot for analysis
• Reporting and analytics
• Contact management

Copper - CRM built for Google Workspace. Deep integration with Gmail makes customer management intuitive. Organize sales, automate routine tasks, and increase your team's productivity without leaving the familiar Google interface.

Main Advantages

• Gmail integration. The entire history of communication in the mail, conveniently and quickly.
• Automation of routine tasks. Free up the team's time from repetitive tasks.
• Sales improvement. More deals, higher profits with each client.
• Real-time reporting. Control business processes and make data-driven decisions.

Functionality

• Gmail integration
• Sales automation
• User-friendly interface
• Reporting and analytics
• Easy deal tracking

Creatio Sales - a low-code CRM platform for automating sales and managing customer base. Optimize business processes, increase team efficiency, and improve customer experience. Easy to set up and integrate.

Main Advantages

• Sales automation. Optimize the sales funnel, increase profits, and improve customer interaction.
• Low-code customization. Easily adapt the platform to business needs without involving programmers.
• Unified platform. All customer data in one place for effective teamwork.
• Process automation. Automate business processes, minimize manual work, and increase productivity.

Functionality

• Sales automation
• Low-code/No-code
• 360° customer management
• BPM for processes
• Easy integration

Capsule CRM - simple and intuitive CRM for small and medium-sized businesses. Manage contacts, deals, and projects in one place. Optimize sales and improve customer relationships!

Main Advantages

• Simple implementation. Easy to set up and quick to get started, no experts needed.
• Centralized database. All customer, deal, and project information in one place.
• Improved communication. Effective interaction with clients and team, don't miss important things.
• Increased sales. Track deals, analyze data, and close more deals.

Functionality

• Simple interface
• Contact management
• Deal tracking
• Convenient projects
• Customer support

Streak CRM is a CRM built right into Gmail. Manage sales, projects, and customer support using custom pipelines and collaboration tools without leaving your inbox.

Main Advantages

• All in Gmail. Work with customers without leaving your email, save time!
• Custom Pipelines. Customize the sales funnel for your business.
• Convenient collaboration. Easily share information with your team.
• Correspondence tracking. Clear communication history with each client.

Functionality

• Integration with Gmail
• Simple sales funnels
• Email Tracking
• Automation of routine
• Team collaboration

Agile CRM - A CRM system that unifies sales, marketing, and customer support in one convenient interface. Optimize customer relationship management and improve your business efficiency!

Main Advantages

• All in one place. Sales, marketing, and service are united for seamless operation
• Time saving. Automate routine tasks and focus on business development
• User-friendly interface. Intuitive platform for easy navigation
• Improved communication. Strengthen customer relationships through personalization

Functionality

• All in one interface
• Sales automation
• Convenient marketing
• Customer support
• Agile CRM - your assistant

SugarCRM - Flexible open-source CRM, ideal for B2B sales. Customize it to fit your business needs and get the most out of customer management!

Main Advantages

• Open source. Complete freedom to customize and integrate with other services.
• Flexible solutions. Adaptation to the unique needs of your B2B business.
• Sales automation. Increased team efficiency and faster deals.
• B2B Analytics. Gain a deeper understanding of customers and the market.

Functionality

• Open source
• B2B automation
• Customization
• Integrations
• Sales analytics

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate business processes without leaving your email. A convenient solution for managing customers directly in your Gmail!

Main Advantages

• Everything in Gmail. Manage sales, marketing, and support without leaving your email.
• Integration. Easily combine with other Google Workspace services.
• Convenience. An intuitive interface simplifies working with customer data.
• Automation. Automate routine tasks and save team time.

Functionality

• CRM in Gmail
• Integration with mail
• Sales automation
• Convenient lead management
• Sales funnels

HubSpot CRM - free CRM for effective customer management. The only solution for marketing, sales and support. Optimize business processes and increase profits with our platform!

Main Advantages

• Free core. Basic features are available for free, always!.
• Sales growth. Optimize the funnel and increase profits.
• All information in one place. Customer data, marketing, sales - it's all here!.
• Easy start. Intuitive interface for quick implementation.

Functionality

• Free start
• A single platform for business
• Sales automation
• Marketing integration
• 24/7 customer support

amoCRM - CRM with a focus on messengers. Create chat funnels, automate communication with bots, and conduct omni-channel dialogues with clients in one window. Increase sales through familiar communication channels!

Main Advantages

• More clients. Convenient communication in familiar messengers, sales automation.
• Time saving. Automation of routine tasks, fast processing of requests.
• Omnichannel. All dialogues with clients in one window.
• Sales growth. Chatbots and sales funnels increase conversion.

Functionality

• Integration with messengers
• Sales automation
• Convenient chat funnel
• Omnichannel communications
• Customer support 24/7

Nutshell is a simple CRM system with email marketing for B2B teams. It will help to establish relationships with clients, automate sales and develop business. The perfect choice for teams that value simplicity and efficiency.

Main Advantages

• Easy interface. Simple and intuitive, quick team training.
• Sales automation. Optimize the sales funnel and increase profits.
• Built-in email marketing. Send personalized mailings directly from Nutshell.
• Reporting and analytics. Get clear reports to improve your strategy.

Functionality

• Easy to use
• Email marketing
• Sales automation
• Integration with mail
• Support for B2B

monday sales CRM is a flexible CRM system based on monday.com, designed to optimize the work of sales departments. Manage leads, deals and customers in one place, increase productivity and close more deals!

Main Advantages

• Clear interface. Easy to learn, quick implementation, no difficulties.
• Process personalization. Customize the workspace to suit your business needs.
• Collaboration. Communication and coordination of the team in one place.
• Automation of routine. Get rid of repetitive tasks, focus on sales.

Functionality

• Flexible platform
• Sales automation
• Real-time reporting
• Integration with monday.com
• Team collaboration

Close - CRM for sales teams, focused on calls and email newsletters. Automate communication with customers, increase sales and close more deals. Ideal for active sales!

Main Advantages

• Increase in sales. More deals through automation and communication tracking.
• Automatic calls & email. Saving team time with a series of automated actions.
• Full customer history. All information in one place for a personalized approach.
• Real-time reporting. Analysis of sales efficiency and informed decision-making.

Functionality

• Sales automation
• Simple calls+email
• User-friendly interface
• Real-time reporting
• Easy team onboarding