TOP 26 CRMs for Order Management in Ukraine
Finest

Find the Optimal CRM Solution

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of dropshippers accounting, convenient order management, integration with popular delivery services. Optimize your business with CPAshka!

Main Benefits

  • Automation of dropshipping. Forget about routine! CPAshka automates order processing, accounting and payments to dropshippers.
  • Accurate accounting of dropshippers. CPAshka automatically calculates the profit of each dropshipper, minimizing errors and discrepancies.
  • Convenient analytics. Analyze sales, dropshipper performance, and product popularity in real time for business growth.
  • Saving time and money. Automation frees up time for scaling and reduces manual data processing costs.

Characteristics

  • Order automation
  • Counting dropshippers
  • User-friendly interface
  • Integration with TNN
  • Logistics optimization
CPAshka
№2

LP-CRM

LP-CRM is a CRM system created for the commodity business, e-commerce and services. Automate order processing, increase sales and improve customer service. Optimize your business with LP-CRM!

Main Benefits

  • Збільшення прибутків. Optimize sales, analyze data and increase the average check.
  • Automation of routine. Forget about manual data entry, LP-CRM will do everything for you!
  • Control over each client. The entire history of interaction with the client in one place, easy access to data.
  • User-friendly interface. Intuitive design, quick team training.

Characteristics

  • Sales automation
  • Accounting for orders and customers
  • Integration with platforms
  • Reporting and analytics
  • Support and training
LP-CRM
№3

amoCRM

amoCRM - CRM for effective order processing! Communicate with customers in messengers, build chat sales funnels, automate communication with bots. Omnichannel dialogues for a better customer experience!

Main Benefits

  • Sales in messengers. Increase sales through familiar channels of communication with customers.
  • Automation of routine. Forget about monotonous tasks, bots will do everything for you.
  • Omnichannel communication. All your communications in one place, don't lose a single customer.
  • Clear analytics. Get clear reports on sales and team performance.

Characteristics

  • Sales automation
  • Convenient chat funnels
  • Integration with messengers
  • 24/7 customer support
  • Omnichannel communications
amoCRM
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A CRM system with built-in telephony, email, and AI assistant that simplifies order processing. Automate sales, track customer communications, and increase your business efficiency.

Main Benefits

  • All in one place. Telephony, email, AI - manage sales effectively from a single Freshworks platform.
  • Increased sales. An AI assistant will help you find opportunities and automate routine tasks, increasing profits.
  • Improved communication. Convenient integration with all communication channels for better customer service.
  • Simple implementation. Quick start without complex integration, focus on sales right away.

Characteristics

  • Sales automation
  • Built-in telephony
  • AI sales assistant
  • User-friendly interface
  • Easy order processing
Freshworks CRM (Freshsales)
№5

Capsule CRM

Capsule CRM is a lightweight CRM, perfect for handling orders. Conveniently manage contacts, deals, and projects in one place. Streamline your sales with Capsule CRM!

Main Benefits

  • Simple integration. Easily integrates with other tools you already use.
  • Intuitive interface. Intuitive design that simplifies work for the whole team.
  • All in one place. Manage contacts, deals, and projects from one platform.
  • Growth support. Scale your business without limitations, thanks to the flexibility of Capsule CRM.

Characteristics

  • Order automation
  • User-friendly interface
  • Ease of implementation
  • Effective customer accounting
  • Integration with other services
Capsule CRM
№6

Bitrix24

Bitrix24 - CRM for effective order processing. Automate sales, manage projects, and communicate with customers in a single workspace. Contact center, analytics, and much more for your business growth!

Main Benefits

  • All in one place. Manage sales, projects, and communications in one platform.
  • Automation of routine. Forget about manual work, Bitrix24 will do everything for you!
  • Sales growth. More deals, satisfied customers and higher profits!
  • Control and analytics. Track key metrics and make informed decisions.

Characteristics

  • Sales automation
  • User-friendly interface
  • Email integration
  • Task management
  • Analytics and reports
Bitrix24
№7

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, ideal for handling orders by sales teams. Automate your sales funnel, manage customers and increase profits! Optimize every stage of the sale.

Main Benefits

  • Автоматизація продажів. Streamline routine tasks to focus on customers.
  • Full deal control. Track every stage of the deal, from lead to close.
  • Clear analytics. Get reports to improve your sales strategy and increase profits.
  • Integration with monday.com. Harness the power of monday.com for the entire team.

Characteristics

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Deal tracking
  • Sales analytics
monday sales CRM
№8

OneBox OS

OneBox OS - CRM/ERP platform for processing orders of any complexity. Automate processes, telephony, warehouse and document management in a single system. Optimize customer relationships and increase sales!

Main Benefits

  • All in one place. Manage sales, warehouse, documents and telephony in OneBox OS.
  • Flexible automation. Customize business processes to meet the needs of your business.
  • Effective communication. Communicate with customers directly from the platform.
  • Improved reporting. Analyze data to make informed decisions.

Characteristics

  • Order automation
  • Unified CRM/ERP space
  • Telephony integration
  • Inventory and document management
  • Flexible process customization
OneBox OS
№9

Pipedrive

Pipedrive - CRM for sales that helps turn orders into deals! Visualize the sales funnel, track progress, and automate routine. Increase conversion and order processing efficiency today!

Main Benefits

  • Clear interface. Easy to learn and quick to start selling, everything is clear and simple.
  • Sales visualization. See every deal, control the progress and improve results.
  • Automation of routine. Focus on sales, not paperwork, Pipedrive will do everything for you.
  • Conversion growth. Pipedrive helps to close more deals, increasing your profit through effective management.

Characteristics

  • Sales automation
  • User-friendly interface
  • Funnel visualization
  • Integration with mail
  • Real-time reporting
Pipedrive
№10

HubSpot CRM

HubSpot CRM - Free CRM for handling orders, marketing, sales and customer support. The only platform for your business! Optimize workflows now.

Main Benefits

  • Free CRM core. Basic features for customer management for free, forever.
  • Single platform. Marketing, sales, support - all in one place for efficiency.
  • Automation of routine. Simplify processes, free up time for business development.
  • Clear analytics. Track key metrics and make informed decisions.

Characteristics

  • Free CRM
  • Convenient automation
  • Integration with HubSpot
  • Simple deal management
  • Customer support
HubSpot CRM
№11

Streak CRM

Streak CRM - CRM right in your Gmail! Create your own sales funnels and easily process orders without leaving your email. The perfect solution for fast and convenient work with clients.

Main Benefits

  • Gmail + CRM. All work in a familiar Gmail interface, without switching between tabs.
  • Custom pipelines. Customize the sales funnel to suit the needs of your business, easily and flexibly.
  • Collaboration. Team access and sharing of customer information in real time.
  • Automation. Automate routine tasks and focus on sales, not administration.

Characteristics

  • Gmail integration
  • Custom pipelines
  • Convenient deal management
  • Sales tracking
  • Process automation
Streak CRM
№12

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Optimize order processing, increase loyalty, and increase profit! Integrates with other Zoho services.

Main Benefits

  • Automation of sales. Increase profit by automating routine tasks and focusing on customers.
  • Convenient data management. All customer information in one place, easy access and updates.
  • Improvement of service. Provide customers with fast and high-quality support thanks to centralized data.
  • Productivity growth. More orders, less effort with Zoho CRM - a cloud solution for your business.

Characteristics

  • Sales automation
  • Integration with mail
  • User-friendly interface
  • Order analytics
  • Customer support 24/7
Zoho CRM
№13

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing and support. Streamline order processing, automate business processes and improve customer interaction with powerful Vtiger tools. The perfect solution for efficient management of your business!

Main Benefits

  • All in one place. Manage sales, marketing and support from a single platform, simplifying work.
  • Sales growth. Optimize your sales funnel and increase the number of deals with Vtiger CRM.
  • Improved service. Provide fast and high-quality customer support, increasing their loyalty.
  • Reporting and analytics. Get detailed reports and analyze data to make informed decisions.

Characteristics

  • Sales automation
  • Order processing quickly
  • Marketing + Help Desk
  • Vtiger CRM - all in one
  • User-friendly CRM interface
Vtiger CRM
№14

KeyCRM

KeyCRM - Ukrainian CRM for business! It unifies orders from all channels, simplifies communication with clients, controls inventory, and provides analytics for sales growth. Optimize order processing with KeyCRM!

Main Benefits

  • All orders in one place. Collect orders from marketplaces, messengers, and your website in a single system.
  • Convenient communication with clients. Communicate with clients from any channel in a single KeyCRM interface.
  • Real-time inventory management. Always up-to-date information on product balances and their movement.
  • Sales analytics. Get detailed reports on sales, profit, and channel performance.

Characteristics

  • User-friendly CRM
  • Automation
  • 24/7 Support
  • Quick implementation
  • Integrations
KeyCRM
№15

Binotel SmartCRM

Binotel SmartCRM - CRM for effective order processing! 360° customer card, analytics, tasks and integration with the Binotel PBX. Optimize sales and increase customer loyalty.

Main Benefits

  • 360° customer profile. The entire communication history in one place for fast and personalized service.
  • Sales automation. Saving time on routine tasks, focusing on customers and increasing profits.
  • Integration with telephony. Convenient call management, conversation analysis and improved service quality.
  • Detailed analytics. Track key metrics, identify growth opportunities, and improve your strategy.

Characteristics

  • 360° customer profile
  • Sales analytics
  • Task automation
  • PBX integration
  • User-friendly interface
Binotel SmartCRM
№16

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Streamline order processing, manage customers, tasks, deals, warehouse, and finances in one place. The perfect solution for your business!

Main Benefits

  • Automation of routine tasks. Frees up time, reduces errors in customer processing.
  • Managing everything in one place. Customers, deals, warehouse - everything is under control!
  • Clear interface. Easy start for the whole team, without long training.
  • Accounting of finances. Control the income and expenses of your business.

Characteristics

  • Automation of orders
  • Accounting of customers and deals
  • Integration with the warehouse
  • Financial control
  • User-friendly CRM interface
KeepinCRM
№17

Creatio (Sales)

Creatio Sales - low-code CRM for automating the processing of orders of any complexity. Optimize the sales funnel, manage customers, and increase profits through process automation!

Main Benefits

  • Fast automation. Automate routine tasks, focus on customers!
  • Easy setup. Low-code platform: adapt to business needs.
  • Increased sales. Optimize the sales funnel, increase profits.
  • Single data space. All customer information in one place, improves communication.

Characteristics

  • Process automation
  • Flexibility of settings
  • User-friendly interface
  • Quick implementation
  • Integration with other systems
Creatio (Sales)
№18

Close

Close - CRM for sales departments that focuses on calls and email newsletters. Optimize order processing, automate communication and increase sales with Close's powerful tools!

Main Benefits

  • Sales automation. Automate routine tasks to focus on deals that generate profit.
  • Simple calls and email. Make calls and send emails directly from Close without switching between apps.
  • Real-time reporting. Get an instant overview of team performance and deal progress.
  • Easy integration. Connect your favorite tools for seamless operation.

Characteristics

  • Stylish clothes online
  • Fast delivery
  • Made in Ukraine
  • Fast implementation
  • Integration with other systems
Close
№19

Less Annoying CRM

Less Annoying CRM: an extremely simple CRM for small businesses that helps process orders without the hassle. An intuitive interface and essential functions - everything you need for efficient work!

Main Benefits

  • Ease of use. Intuitive interface, quick training for the team.
  • Customer organization. All customer interaction history in one place.
  • Sales automation. Simplify the sales process and don't miss a deal.
  • Reporting and analytics. Track key metrics and make informed decisions.

Characteristics

  • Intuitive interface
  • Easy order management
  • Fast integration
  • 24/7 customer support
  • Sales automation
Less Annoying CRM
№20

Copper

Copper CRM is a CRM for Google Workspace that is deeply integrated with Gmail. Manage orders, customers, and communications directly from your mail. Streamline the order processing with Copper!

Main Benefits

  • Integration with Gmail. Work with customer data directly in Gmail, saving time and effort.
  • Full synchronization. All contacts, emails, and deals in one place, always up-to-date.
  • User-friendly interface. Intuitive design for quick team training and increased productivity.
  • Sales growth. Copper helps you track leads and close more deals, increasing your profit.

Characteristics

  • Integration with Gmail
  • Sales automation
  • Convenient deal management
  • Customer base organization
  • Google Workspace support
Copper
№21

Nutshell

Nutshell - CRM and email marketing in one for B2B. Streamline order processing, improve customer communication, and increase sales. Ideal for B2B teams.

Main Benefits

  • Easy integration. Connect your favorite tools instantly, without unnecessary hassle.
  • Intuitive interface. Intuitive design that requires no lengthy training.
  • Effective email marketing. Engage customers with personalized mailings directly from Nutshell.
  • Increased sales. With Nutshell, your B2B business will work more productively and bring more profit.

Characteristics

  • Intuitive interface
  • Email marketing
  • B2B focus
  • Sales automation
  • Reporting and analytics
Nutshell
№22

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for building effective sales funnels and in-depth analytics. Optimize order processing, increase team productivity, and increase profits with the CRM market leader.

Main Benefits

  • Sales growth. Optimize your sales funnel, increase conversion and profit of your business.
  • Improving customer relations. Personalized approach, satisfied customers are the key to success!
  • Data analytics. Get valuable insights about customers and market trends to make informed decisions.
  • Centralized management. All customer information in one place, easy access and control.

Characteristics

  • Sales automation
  • Convenient lead management
  • Reporting and analytics
  • Integration with other services
  • 24/7 customer support
Salesforce Sales Cloud
№23

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for small and medium-sized businesses. Streamline order processing, manage customers, and boost sales with a single, powerful system!

Main Benefits

  • Effective management. Streamline customer and order management, increase team productivity.
  • Full control over the business. All sales, customer, and financial information in one place.
  • Integrated applications. Easily combine different tools for seamless operation.
  • Increased profits. Increase sales, improve customer satisfaction, and scale your business.

Characteristics

  • Order automation
  • Convenient CRM Apptivo
  • For small business
  • Full sales control
  • Reporting and analytics
Apptivo
№24

SalesDrive

SalesDrive - CRM for online stores: automate order processing! Integration with marketplaces, delivery services, payment systems, and warehouse management. Optimize your business and increase sales!

Main Benefits

  • Sales automation. SalesDrive saves time by automatically processing orders and updating customer data.
  • Convenient management. Control all sales processes in one place, from order to delivery.
  • SalesDrive integrations. Easily connect your store to marketplaces, delivery services, and payment systems.
  • Real-time analytics. Track key sales metrics to quickly make informed decisions for business growth.

Characteristics

  • Sales automation
  • Integrations with marketplaces
  • Delivery management
  • Inventory management
  • 24/7 customer support
SalesDrive
№25

Insightly

Insightly - CRM for small and medium-sized businesses with project management. Integrations with popular services automate order processing, improve customer communication, and increase team efficiency.

Main Benefits

  • Effective management. With Insightly, your data is organized, and your customers are satisfied.
  • Project success. Control task execution and achieve goals on time.
  • Integration. Easily connect your favorite tools for better performance.
  • Sales growth. With Insightly, focus on potential customers and increase profits.

Characteristics

  • Sales automation
  • Integrations for SMB
  • Project management
  • User-friendly interface
  • Customer support
Insightly
№26

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for order processing! Manage leads, build sales funnels, and automate processes directly from your email. Optimize customer relationships and increase sales!

Main Benefits

  • Everything in Gmail. Manage sales, marketing, support - all from your email.
  • Time saving. Automate routine tasks and focus on customers.
  • Convenient sales funnel. Visualize the customer journey and increase profits.
  • Improved communications. Centralized customer information for the team.

Characteristics

  • Integration with Gmail
  • Lead accounting
  • Sales automation
  • Convenient sales funnel
  • Quick implementation
NetHunt CRM
Overall Table

CRM in Comparison

# System Target Audience Main Functions Trial Initial Cost
1CPAshkaDropshippers, eCommerceAccounting for dropshippers, order management, delivery integrationFree for the first 100 leadsfrom $5/month
2LP-CRMCommodity business, e-commerce, servicesAutomation, sales, clientsFree version for up to 50 orders per monthfrom $9/month
3amoCRMSmall business, salesSales automation, omnichannel, chatbotsTest 14 daysfrom $15/month per user
4Freshworks CRM (Freshsales)Small business, salesSales automation, customer communication, AI assistantFree planFrom $9/month per user
5Capsule CRMSmall business, salesContacts, deals, projectsFree planfrom $18/month per user
6Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
7monday sales CRMSales departments, small businessAutomation, clients, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
8OneBox OSSmall, medium, businessCRM, ERP, automationPart of the applications is freefrom $1.99/month (per 1000 records)
9PipedriveSmall business, salesSales funnel, automation, deal trackingTest 14 daysfrom $14.90/month per user
10HubSpot CRMSmall business, marketing, salesSales automation, marketing, supportFree planfrom $20/month per user
11Streak CRMSmall business, startupsSales funnels, Gmail integration, ease of useFree planfrom $59/month per user
12Zoho CRMSmall business, enterprisesSales automation, contact management, reporting and analyticsFree plan (up to 3 users)from $20/month per user
13Vtiger CRMSmall business, medium businessSales, marketing, supportTest 15 daysfrom $15/month per user
14KeyCRMSmall business, eCommerceMultichannel, automation, analytics14-day trialfrom $19/month
15Binotel SmartCRMSmall, medium business360° card, integration, analytics-from 399 UAH/month per employee
16KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
17Creatio (Sales)Small business, EnterpriseSales automation, customer management, low codeFree trial accessprice on request
18CloseSales departments, startups, SMBCalls, email, automationTest 14 daysfrom $49/month per user
19Less Annoying CRMSmall business, startupsSimplicity, intuitiveness, efficiency30 day test$19/month per user
20CopperSmall business, salesGmail integration, customer management, order automation14 days trialfrom $29/month per user
21NutshellB2B sales, marketingCRM, email marketing, B2B focus14 day trialfrom $16/month per user
22Salesforce Sales CloudSales, marketing, businessSales automation, contact management, sales analytics30 days testfrom $25/month per user
23ApptivoSmall business, medium businessCRM, project management, invoicingTest freefrom $15/month per user (annual payment) or $20/month monthly
24SalesDriveOnline stores, e-commerceOrder automation, integrations, sales optimization14-day trialfrom UAH 349/month
25InsightlySMB, sales, marketingCRM, project management, integrations14-day testfrom $29/month per user
26NetHunt CRMSmall business, salespeopleGmail CRM, automation, leads14-day trialfrom $24/month per user
Questions and Answers

Questions and Answers

? What does it give to the business?
Process automation, improved service, increased sales
? What functions are important?
Customer management, sales, analytics, integrations
? Who needs this?
Businesses that sell goods or services
? How to choose the right solution?
Determine needs, budget, scalability
? Is integration with other services necessary?
Yes, for efficiency with accounting, delivery, marketing