TOP 19 CRMs for Service Businesses in Ukraine
Best

Select a CRM Solution for Your Needs

№1

LP-CRM

LP-CRM - CRM system for service business, e-commerce and product. Automate order processing, customer base and analytics. Optimize customer relations and increase profits!

Advantages

  • Convenient order management. Control all orders in one place, from application to payment, minimizing losses.
  • Automation of communications. Personalized SMS and email newsletters, customer reminders, increase loyalty.
  • Detailed business analytics. Get clear reports on sales, customers and performance, for informed decision-making.
  • Teamwork optimization. Task coordination, performance control, improved employee interaction, increased productivity.

Main Parameters

  • Service automation
  • Process optimization
  • Customer base is secure
  • User-friendly interface
  • Reporting and analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. Optimize your dropshipping business with CPAshka!

Advantages

  • Accounting for dropshippers. Automatic calculation of payments to each partner, saving the accountant's time.
  • Convenient management. All information about orders, customers and products in one place.
  • Sales analytics. Track the effectiveness of partners and the popularity of products.
  • Automation of routine. Forget about manual data entry, everything is done automatically.

Main Parameters

  • Dropshipping automation
  • Counting dropshippers
  • CRM for Ukraine
  • User-friendly interface
  • Sales optimization
CPAshka
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for a service business that allows you to automate sales, improve customer service and increase profits. Deep integration with Microsoft 365 and Copilot ensures maximum team productivity and a personalized experience for every client.

Advantages

  • 365+Copilot. A powerful tandem for service: automation, analytics and AI support in one.
  • Sales automation. Optimize your sales funnel, increase conversion and profit.
  • Microsoft integration. Easily work with Outlook, Teams, Excel. All data is in one place.
  • Personalized service. Understand customer needs, offer solutions, build loyalty.

Main Parameters

  • Service automation
  • Integration with Microsoft 365
  • Copilot AI support
  • Personalized service
  • Customer data analytics
Microsoft Dynamics 365 Sales
№4

Close

Close - CRM that helps service businesses close more deals. Automate calls, send email sequences, and control customer communication in one place. Ideal for sales teams looking for efficiency.

Advantages

  • Increase sales. Close helps find more customers by automating calls and email newsletters.
  • Time saving. Automate routine tasks to focus on sales, not administration.
  • Easy integration. Close easily integrates with other tools your team is already using.
  • Improved communication. With Close, the entire history of communication with the client is stored in one place.

Main Parameters

  • CRM for service: Automation of applications
  • Convenient work planning
  • Quality control
  • Real-time reporting
  • Integration with accounting
Close
№5

Less Annoying CRM

Less Annoying CRM - the ideal CRM for service business! Extremely easy to use, without unnecessary functions and complications. Organize customers, contacts and tasks easily! Try LACRM today!

Advantages

  • Intuitive interface. Easy to learn, minimum effort for the team.
  • Customer management. Keep all customer information in one place.
  • Customer support. We are here to help you every step of the way.
  • Routine automation. Focus on growth, not repetitive tasks.

Main Parameters

  • Intuitive interface
  • Convenient request management
  • Routine automation
  • 24/7 support
  • Affordable price
Less Annoying CRM
№6

amoCRM

amoCRM - CRM that focuses on messengers. Automate sales and support with chat funnels, bots, and omnichannel dialogues. The perfect solution for service businesses looking for effective customer communication.

Advantages

  • Chat funnels. Lead the client to the deal through a convenient messenger, automating each stage.
  • Helper bots. Automate answers to frequently asked questions and collect applications 24/7.
  • Omnichannel. All customer communications in one window, no missed calls.
  • More sales. Convert more leads into customers by focusing on dialogues.

Main Parameters

  • Easy start
  • Process automation
  • Integration with services
  • Omnichannel communications
  • Reporting and analytics
amoCRM
№7

Insightly

Insightly - CRM with project management, built for SMBs. Integrations with other services make it a great choice for service businesses that need a comprehensive solution for clients and tasks.

Advantages

  • Project Management. Optimize order fulfillment, control deadlines and resources, and increase customer satisfaction.
  • Complete Integration. Unite sales, marketing, and support in a single Insightly platform for better coordination.
  • Routine Automation. Reduce manual work, automate reminders and notifications to focus on growth.
  • Clear Analytics. Get clear reports and dashboards to make informed decisions and track key metrics.

Main Parameters

  • CRM for service
  • Projects + Integrations
  • Business Automation
  • Intuitive Interface
  • SMB Support
Insightly
№8

KeyCRM

KeyCRM - Ukrainian CRM for service businesses. Combine orders from all channels in one window, manage communications, inventory, and get analytics to grow your business.

Advantages

  • All in one place. Orders, clients, inventory, analytics - KeyCRM is the single platform for your service.
  • Convenient communication. Communicate with clients through any channel directly from KeyCRM, quickly and efficiently.
  • Automation of routine tasks. Forget about manual data entry, KeyCRM will do everything for you, saving you time.
  • Understandable analytics. Get clear reports on business performance for making informed decisions.

Main Parameters

  • Order management
  • Process automation
  • Channel integration
  • Reporting and analytics
  • Ukrainian language support
KeyCRM
№9

KeepinCRM

KeepinCRM is a simple CRM system, ideal for service business. Manage customers, tasks, deals, warehouse and finances in one place. Optimize your work and increase profits with KeepinCRM!

Advantages

  • Manage customers easily. Store all customer information in one place, from contacts to order history.
  • Optimize tasks and deals. Track task progress, reminders, meetings, and close more deals.
  • Control warehouse and finances. Accurate accounting of goods, services and payments. Analyze profits and expenses.
  • Intuitive interface. KeepinCRM is easy to use and requires no special skills. Quick start!

Main Parameters

  • Simple interface
  • Clients and deals
  • Tasks and warehouse
  • Financial accounting
  • For service business
KeepinCRM
№10

Pipedrive

Pipedrive - CRM for service business that increases deal conversion. Visualize your sales pipeline, automate routine tasks, and close more deals with Pipedrive!

Advantages

  • Convenient pipeline. Visualize sales and easily manage deals by seeing their status.
  • Routine automation. Pipedrive automates tasks, saving you time and effort.
  • Easy sales control. Track the progress of each deal and team performance.
  • Quick implementation. Intuitive interface for instant start and adaptation.

Main Parameters

  • Service automation
  • User-friendly interface
  • Clear reports
  • Pipedrive integration
  • Application control
Pipedrive
№11

Copper

Copper - CRM built for Google Workspace, with deep integration into Gmail. Streamline service business operations with sales automation, customer tracking, and efficient communication without leaving your familiar Google interface.

Advantages

  • Integration with Gmail. All communication with clients in Gmail, no switching between platforms.
  • Task automation. Automate routine tasks to focus on customers.
  • User-friendly interface. Intuitive interface for easy team work.
  • Increased sales. More sales opportunities through better data organization.

Main Parameters

  • Integration with Gmail
  • Task automation
  • User-friendly interface
  • Service support
  • Reporting and analytics
Copper
№12

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, created to optimize sales in the service business. Manage clients, deals and communication in one place. Automate routine tasks and increase your team's efficiency.

Advantages

  • Легка адаптація. Tailor it to your business needs based on monday.com.
  • Зрозуміла аналітика. Get clear reports to improve sales.
  • Спільна робота. Communicate and collaborate in a single environment.
  • Автоматизація рутини. Focus on customers, not paperwork.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Integration with monday.com
  • Deal tracking
  • Reporting and analytics
monday sales CRM
№13

Apptivo

Apptivo - a suite of business applications with a CRM core, built for small to medium-sized businesses (SMBs). Streamline service processes, improve customer engagement, and increase profits with a single, integrated platform.

Advantages

  • Clear pricing. Plan your budget without surprises, transparent rates.
  • Automation. Optimize routine tasks, free up team time.
  • Convenient management. Everything in one place: clients, orders, staff.
  • Performance analysis. Track key indicators, improve results.

Main Parameters

  • CRM for service business
  • Apptivo Customer Management
  • Process automation
  • Reporting and analytics
  • Integration with applications
Apptivo
№14

Odoo CRM

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. Ideal for service businesses, it allows you to effectively manage clients, sales and projects on a single platform.

Advantages

  • Комплексна автоматизація. Streamline all processes: from requests to reporting, in a single ERP platform.
  • Sales growth. Effective lead and deal management to increase profits.
  • Improved service. Personalized approach to customers, increased loyalty.
  • Integration with Odoo. Full compatibility with other Odoo modules for seamless operation.

Main Parameters

  • Integration with ERP
  • Service automation
  • Increased loyalty
  • Cost optimization
  • Customer data analysis
Odoo CRM
№15

OneBox OS

OneBox OS - CRM/ERP platform for service business. Automate processes, telephony, warehouse and document management in a single system. Optimize management and improve service efficiency!

Advantages

  • Everything in one place. All the tools to manage your business: from orders to reports. Control everything from a single OneBox OS platform.
  • Automation of routine. Automate repetitive tasks so the team can focus on customers and business development.
  • Clear analytics. Get clear reports and analyze data to make informed decisions.
  • Service improvement. Improve service quality and customer loyalty through fast request processing.

Main Parameters

  • Process automation
  • Order accounting
  • Integration with telephony
  • Convenient document management
  • Service business analytics
OneBox OS
№16

Capsule CRM

Capsule CRM is a simple CRM for service business. Manage contacts, deals and projects in one place. Easy to start, user-friendly interface, customer focus.

Advantages

  • Simple implementation. Intuitive interface, quick start for the team.
  • Customer organization. All customer information and communication history in one place.
  • Control of deals and tasks. Track deal status, task deadline reminders.
  • Improving communication. Convenient collaboration with the team, exchange of information about projects.

Main Parameters

  • Simple interface
  • Convenient customer management
  • Deal management
  • Project tracking
  • Support for business
Capsule CRM
№17

NetHunt CRM

NetHunt CRM is a CRM system directly in Gmail, ideal for service businesses. Manage leads, sales funnels, and automate routine tasks without leaving your email. Everything for effective work with clients!

Advantages

  • Integration with Gmail. Manage customers, deals, and tasks directly from your Gmail inbox.
  • Sales automation. Save time with automatic tasks, reminders, and reports.
  • Improved service. Personalize communication and quickly respond to customer requests.
  • Profit growth. Optimize work, increase conversion, and attract more customers.

Main Parameters

  • CRM for service
  • Easy integration with Gmail
  • Sales automation
  • Convenient sales funnels
  • Customer support 24/7
NetHunt CRM
№18

HubSpot CRM

HubSpot CRM - Free CRM, ideal for service business. Automate marketing, sales, and customer support in one platform. Streamline workflows and improve customer loyalty.

Advantages

  • Free start. Start managing customers at no cost, using HubSpot's basic features.
  • All in one place. Manage marketing, sales, and support on a single platform.
  • User-friendly interface. Intuitive, even for beginners.
  • Automation of routine. Free up team time by automating repetitive tasks.

Main Parameters

  • Automation of business processes
  • Centralization of customer data
  • Increased sales efficiency
  • Improved customer service
  • Real-time analytics and reports
HubSpot CRM
№19

Agile CRM

Agile CRM - a CRM system that combines sales, marketing, and customer support in one convenient interface. The perfect solution for a service business looking to optimize workflows and improve service.

Advantages

  • All in one place. Manage sales, marketing, and service from a single Agile CRM platform, simplifying the workflow.
  • Increased loyalty. Provide customers with fast and high-quality service, which will positively affect their loyalty.
  • Automation of routine. Free up time for business development by automating repetitive tasks with Agile CRM.
  • Clear analytics. Get clear reports and analyze performance, making informed decisions with Agile CRM.

Main Parameters

  • All in one place
  • Process automation
  • Intuitive interface
  • 24/7 customer support
  • Reporting and analytics
Agile CRM
Which to Choose?

CRM Comparison Table

# CRM System For Whom Functionality Trial Period Base Price From
1LP-CRMService, e-commerce, productOrders, clients, analyticsFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, entrepreneursAutomation, accounting, paymentsFree for the first 100 leadsfrom 5 $/month
3Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, customer service, Microsoft integration30 day trialfrom $65/month per user
4CloseService business, sales teamsAutomation, communication, efficiencyTest 14 daysfrom $49/month per user
5Less Annoying CRMSmall business, servicesSimplicity, organization, ease30 day test$19/month per user
6amoCRMService business, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
7InsightlySMBs, service businessesCRM, project management, integrations14-day Trialfrom $29/user/month
8KeyCRMService business, small/medium businessOrders, communications, inventory management14-day trialfrom $19/month
9KeepinCRMService business, SMBClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
10PipedriveSmall business, salesDeals, automation, sales funnelTest 14 daysfrom $14.90/month per user
11CopperService business, Google WorkspaceGmail integration, Sales automation, Customer management14 day trialfrom $29/month per user
12monday sales CRMService business, salesDeals, automation, communicationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13ApptivoSmall business, SMBCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
14Odoo CRMService, sales, projectsSales automation, data centralization, application integrationOne App Free (CRM for free)from €24.90/month per user
15OneBox OSService business, automationCRM, ERP, automationSome apps are freefrom $1.99/month (for 1000 records)
16Capsule CRMService business, small businessContacts, deals, projectsFree planfrom $18/month per user
17NetHunt CRMService business, small businessGmail integration, automation, sales funnels14 day testfrom $24/month per user
18HubSpot CRMService business, marketingFree CRM, Process automation, Single platformFree planfrom $20/month per user
19Agile CRMSMBs, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/month per user
FAQ

FAQ

? What does this offer my service?
Process optimization, improved customer experience, increased profits
? What are the main functions needed?
Automation, request accounting, analytics, integrations
? Is it difficult to implement such software?
Depends on the complexity of the system, but most are easy to use
? How much does implementation cost?
The cost varies, depending on the selected tariff and additional settings
? Where can I find the best solutions in Ukraine?
Look for reviews, comparisons, feedback and ratings online