TOP 16 CRMs for Clients: A Ranking of the Best Systems
Finest

Select a CRM for Your Processes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates order tracking, customer management, and settlements with dropshippers. Optimize your business with CPAshka!

Advantages for Business

  • Accounting automation. CPAshka automatically calculates dropshippers' income, saving you time.
  • User-friendly interface. Easily manage orders and customers in an intuitive environment.
  • Real-time reporting. Get up-to-date sales and dropshipper profit data instantly.
  • 24/7 support. Our team is always ready to help you with any questions.

Functionality

  • Dropshipping automation
  • Convenient customer management
  • CPAshka: CRM for Ukraine
  • Dropshipper calculation
  • Integration with platforms
CPAshka
№2

LP-CRM

LP-CRM is a CRM system created for product business, e-commerce and the service sector. Automate sales, manage customers and increase profits! Easily integrates with popular platforms.

Advantages for Business

  • Increased profit. Automate sales, analyze data, find new opportunities and scale your business with LP-CRM.
  • Communication optimization. The entire history of customer interaction in one place. Easily find the information you need and personalize communication.
  • User-friendly interface. Intuitive design that allows you to quickly master the system and start working effectively today.
  • Automation of routine. Forget about routine tasks! LP-CRM takes over most processes, freeing up your time for development.

Functionality

  • Sales automation
  • Integration with marketplaces
  • Convenient customer accounting
  • Analytics for business growth
  • 24/7 support
LP-CRM
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a CRM system for effective sales. Deep integration with Microsoft 365 and the capabilities of Copilot artificial intelligence help automate processes, increase productivity and build strong customer relationships. Everything for your business growth!

Advantages for Business

  • Integration with Microsoft 365. Easily work with Outlook, Excel, Teams and other familiar tools.
  • Copilot for sales. Get hints and automate routine tasks with AI.
  • Increased productivity. Optimize sales processes and increase profits.
  • Improving customer relationships. Personalized approach that leads to customer loyalty.

Functionality

  • Sales automation
  • Integration with Office 365
  • Customer data analytics
  • Personalization of interaction
  • Decision support with Copilot
Microsoft Dynamics 365 Sales
№4

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective work with clients. 360° card, sales analytics, task management and integration with PBX. Everything to increase loyalty and increase profits!

Advantages for Business

  • 360° profile. Complete customer interaction history in one place for quick solutions.
  • Real-time analytics. Monitor key indicators to increase sales.
  • Integration with PBX. Calls directly from CRM, no lost requests.
  • Task automation. Plan and control the work of the team, nothing will be forgotten.

Functionality

  • User-friendly interface
  • Quick integration
  • Sales automation
  • Detailed analytics
  • 24/7 support
Binotel SmartCRM
№5

KeyCRM

KeyCRM - Ukrainian CRM for business. Collects orders from all channels, simplifies communication with customers, manages warehouse and provides detailed analytics. Optimize your business with KeyCRM!

Advantages for Business

  • All channels in one place. Manage sales from marketplaces, social networks, messengers in a single interface.
  • Stock accounting. Control balances, avoid shortages, optimize purchases.
  • Reporting and analytics. Analyze data, make informed decisions, increase profits.
  • Ukrainian support. Get fast and qualified assistance from a local team.

Functionality

  • User-friendly interface
  • Sales automation
  • 24/7 support
  • Customer data analysis
  • Integration with marketplaces
KeyCRM
№6

Streak CRM

Streak CRM is a CRM system that integrates directly into your Gmail. Create custom sales pipelines, manage customers, and close deals without leaving your inbox. Perfect for small businesses!

Advantages for Business

  • Integrated into Gmail. Work with clients directly from your email, without switching between tabs.
  • Custom pipelines. Create processes that fit your business perfectly.
  • Sales automation. Automate routine tasks and increase team efficiency.
  • Collaboration. Team access to data, discussions, and customer support.

Functionality

  • Gmail integration
  • Custom pipelines
  • Shared data access
  • Email tracking
  • User-friendly interface
Streak CRM
№7

Odoo CRM

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Streamline sales, improve customer service, and automate business processes from a single platform. Ideal for comprehensive customer base management.

Advantages for Business

  • Full control over sales. With Odoo CRM, you are always aware of the status of deals, forecasts, and team activity, allowing you to make informed decisions.
  • Integration with other modules. All customer information is linked to finance, warehouse, and other important aspects of the business within Odoo ERP.
  • Increased team productivity. Odoo CRM automates routine tasks, simplifies communication, and allows you to focus on developing relationships with customers.
  • Intuitive interface. The intuitive design of Odoo CRM ensures quick learning and easy use for the entire team.

Functionality

  • Comprehensive CRM solution
  • Integration with other modules
  • Sales automation
  • Customization to needs
  • User-friendly interface
Odoo CRM
№8

monday sales CRM

monday sales CRM - a flexible CRM system for sales departments based on the monday.com platform. Customize to your needs, automate routine tasks, and increase profits!

Advantages for Business

  • Sales automation. Frees up time, reduces errors, speeds up deals.
  • Centralized database. All customer information in one place, easy access.
  • Real-time reporting. Track key sales performance indicators.
  • Easy integration with monday.com. The power of monday.com for effective sales management.

Functionality

  • Sales automation
  • Convenient integration
  • Easy setup
  • Analytics and reports
  • Collaboration
monday sales CRM
№9

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and service. Optimize customer relations, increase sales, and improve service with Zoho CRM tools.

Advantages for Business

  • Clear interface. Easy to learn and use, even without experience.
  • Sales automation. Increase profits by optimizing every stage.
  • Service improvement. Provide customers with the best support experience.
  • Real-time reporting. Make informed decisions based on data.

Functionality

  • Sales automation
  • Email integration
  • Real-time reporting
  • Process personalization
  • 24/7 support
Zoho CRM
№10

amoCRM

amoCRM - CRM with a focus on messengers. Chat funnels, chatbots and omnichannel for effective communication with customers. Increase sales through familiar communication channels!

Advantages for Business

  • Messenger focus. Communicate with customers where they are - in messengers, instantly and efficiently.
  • Sales automation. Chat funnels and bots increase conversion, minimizing manual work.
  • Omnichannel. All customer communications in one place, regardless of channel.
  • User-friendly interface. Intuitive design allows you to quickly master the tool.

Functionality

  • Sales chat funnels
  • Omnichannel dialogues
  • Process automation
  • Integration with messengers
  • User-friendly interface
amoCRM
№11

SuiteCRM

SuiteCRM is an open source CRM that offers flexibility and extensive customization to meet the needs of your business. The perfect solution for effective customer management and business process automation.

Advantages for Business

  • Відкритий код. Full freedom of customization to business needs and integrations.
  • Data security. Your data is stored in your infrastructure, full control.
  • Flexibility. Easily adapt the system to changes in business processes, without restrictions.
  • Savings. No license fee, only for support/development.

Functionality

  • Відкритий код, гнучкість!
  • Кастомізація під потреби!
  • Повний контроль даних!
  • Інтеграція з інш. сервісами!
  • Підтримка спільноти SuiteCRM
SuiteCRM
№12

Insightly

Insightly - CRM for small and medium-sized businesses. Manage customers and projects in one place! Integrations with popular tools for the efficient work of your team. Optimize sales and grow your business!

Advantages for Business

  • Everything in one place. Manage projects, sales, and marketing in the Insightly unified platform.
  • Clear analytics. Get clear reports for informed decision-making.
  • Integration. Connect your favorite tools for maximum efficiency.
  • Business development. Optimize the customer journey and increase profits.

Functionality

  • CRM for SMB
  • Projects + integrations
  • User-friendly interface
  • Sales automation
  • Customer support
Insightly
№13

Apptivo

Apptivo - CRM system with a set of integrated business applications for SMB. Manage customers, projects, finances and more in one place. Streamline business processes and increase sales!

Advantages for Business

  • Clear interface. Easy to learn, quick implementation for the whole team.
  • All in one place. Manage contacts, projects, and invoices in a single system.
  • Growth support. Apptivo scales with your business, adapting to your needs.
  • Analytics for solutions. Get reports and forecasts to make informed decisions.

Functionality

  • CRM for SMB
  • Full suite of applications
  • Flexible integration
  • User-friendly interface
  • Sales automation
Apptivo
№14

NetHunt CRM

NetHunt CRM - CRM in Gmail that turns your mail into a powerful customer management system. Manage leads, deals and automate sales without leaving Gmail. An ideal solution for small and medium-sized businesses!

Advantages for Business

  • Everything in Gmail. All customer data and sales tools in your usual Gmail mail.
  • Convenient integration. Easily connect other Google services and use them together.
  • Sales automation. Automate routine tasks to focus on important deals.
  • Improved communication. Communicate with customers more effectively, having the whole story at hand.

Functionality

  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Sales funnels
  • Customer accounting
NetHunt CRM
№15

Capsule CRM

Capsule CRM - simple and intuitive CRM for small businesses. Manage contacts, deals and projects in one place. Easy start and quick learning! Optimize sales and increase team productivity.

Advantages for Business

  • Simple to use. Intuitive interface, fast team training.
  • Contact organization. Store customer data in one place, easily find information.
  • Deal tracking. Control sales stages, don't miss opportunities.
  • Project management. Plan tasks, track progress, achieve goals.

Functionality

  • Simple interface
  • Contact management
  • Deal tracking
  • Convenient planning
  • Reporting and analytics
Capsule CRM
№16

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for effective sales management. Build funnels, automate processes, and get valuable analytics to grow your business. The perfect solution for scaling and increasing productivity.

Advantages for Business

  • Зростання продажів. Optimize your sales funnel and increase profits.
  • Improved analytics. Get valuable insights for strategic decisions.
  • Automation of routine. Focus on important tasks, not daily operations.
  • Data centralization. All customer information in one place.

Functionality

  • Sales automation
  • User-friendly interface
  • Detailed analytics
  • Integration with other services
  • 24/7 customer support
Salesforce Sales Cloud
Overall Table

CRM Review and Comparison

# Platform Target Audience Functionality Free Plan Initial Cost
1CPAshkaDropshippers, entrepreneursOrders, customers, settlementsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, platform integrationFree version for up to 50 orders per monthfrom $9/month
3Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, AI assistant30 day testfrom $65/month per user
4Binotel SmartCRMSmall business, medium business360° card, sales analytics, task management-from 399 UAH/month per employee
5KeyCRMSmall business, eCommerceAutomation, integration, analytics14 day trialfrom $19/month
6Streak CRMSmall business, salesGmail integration, sales pipelines, customer managementFree planfrom $59/month per user
7Odoo CRMB2B, B2C, enterprisesSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
8monday sales CRMSales departments, businessCustomization, automation, profitFree plan (up to 2 users)from $12/month per user (min. 3 seats)
9Zoho CRMSmall business, enterprisesSales automation, lead management, data analysisFree plan (up to 3 users)from $20/month per user
10amoCRMSmall business, salesMessenger marketing, chatbots, omnichannel14 days trialfrom $15/month per user
11SuiteCRMSmall business, enterprisesВідкритий код, гнучкість, налаштуванняВідкрите ПЗ (безкоштовно)from $0/month (self-hosted)
12InsightlySMBs, startupsCRM, projects, integrations14 day testfrom $29/month per user
13ApptivoSMBs, startupsCRM, integration, automationFree trialfrom $15/month per user (annual payment) or $20/month monthly
14NetHunt CRMSmall business, medium businessGmail CRM, Automation, Sales ManagementTest 14 daysfrom $24/month per user
15Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
16Salesforce Sales CloudEnterprises, sales, managersSales funnel, automation, analytics.30 day testfrom $25/month per user
Frequently Asked Questions

Frequently Asked Questions

? What are customer relationship management systems?
It is software that helps companies organize, automate and improve customer interactions
? Why does a business need such a system?
It optimizes sales, marketing, customer service, improves analytics and increases profitability
? What are the main functions of the program?
Data storage, contact management, sales and marketing automation, reporting
? What are the advantages of using such software?
Increased customer loyalty, increased sales, better organization of business processes
? What are the popular solutions in Ukraine?
Zoho CRM, KeyCRM, Creatio, NetHunt CRM, OneBox, Perfectum CRM, KeepinCRM and others that are in the top 16