TOP 14 CRMs for Customer Base: Best Rated
TOP

Select a CRM Solution for Your Needs

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order processing and increase profits! Integration with popular platforms and a user-friendly interface. Optimize your customer base now!

Key Advantages

  • Automation of accounting. Frees from routine, everything is under control, no lost orders!
  • Dropshipping turnkey. Tools for effective work with dropshippers in one place.
  • Profit calculation. Instant profitability analysis and commission accounting.
  • User-friendly interface. Easy to learn, intuitive platform for everyone.

Characteristics

  • Dropshipping automation
  • Convenient customer accounting
  • Sales analytics in Ukraine
  • Integration with CPA networks
  • Easy calculation of payments
CPAshka
№2

LP-CRM

LP-CRM is a CRM system for effective customer base management in the product business, e-commerce, and service sector. Automate sales, improve communication, and increase profits! Try it for free!

Key Advantages

  • Increased profits. Automate sales, analyze data, and increase profits with LP-CRM.
  • Process optimization. Manage orders, customers, and team in one place.
  • Increased loyalty. Personalized communication with customers for strong relationships.
  • Simple management. Intuitive interface for quick start and efficient work.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with marketplaces
  • 24/7 support
  • Reporting and analytics
LP-CRM
№3

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for effective sales. Built-in telephony, email and AI assistant make customer base management simple and productive. Automate processes and increase profits!

Key Advantages

  • Convenience of communications. Everything in one place: calls, emails, chat. No need to switch between services, save time!
  • Artificial intelligence. The AI assistant automates routine tasks, analyzes data and helps make decisions.
  • Sales improvement. Track deals, lead customers through the funnel, increase profits!
  • Built-in telephony. Call customers in one click, record conversations, analyze team performance.

Characteristics

  • Sales automation
  • Convenient integration
  • AI assistant
  • 24/7 customer support
  • Reporting and analytics
Freshworks CRM (Freshsales)
№4

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize the sales process with convenient pipelines, control every deal, and achieve greater results. The perfect solution for customer base management.

Key Advantages

  • Sales visualization. Easily track deals at every stage of the sales funnel.
  • Increased conversion. Pipedrive focuses on closing deals, not administration.
  • Automation of routine. Automate repetitive tasks and save team time.
  • User-friendly interface. Intuitive design for quick learning.

Characteristics

  • User-friendly interface
  • Sales visualization
  • Automation of routine
  • Focus on deals
  • Customer support
Pipedrive
№5

monday sales CRM

Monday sales CRM - flexible CRM system for sales teams based on monday.com. Easily adapt to your needs, manage customers and close more deals! Optimize the sales process.

Key Advantages

  • Data centralization. Store all customer information in one place for quick access and better organization.
  • Sales automation. Automate routine tasks, free up time for strategy and closing deals.
  • Real-time reporting. Get up-to-date information on sales performance to make informed decisions.
  • Integration with monday.com. Use the power of the monday.com platform to adapt the CRM to the needs of your business.

Characteristics

  • Convenient integration
  • Sales automation
  • Process customization
  • Data visualization
  • 24/7 customer support
monday sales CRM
№6

Close

Close - CRM for salespeople who like to act. Focused on calls, email newsletters and automation. It will help your team close more deals faster. Ideal for active sales teams.

Key Advantages

  • Increased sales. Close focuses on deals, provides tools for revenue growth.
  • Team productivity. More calls, emails, more deals, less routine.
  • Full automation. Automate sequences of actions and increase reach.
  • Integration with tools. Connect mail, telephony, messengers for convenience.

Characteristics

  • CRM for sales
  • Integration with telephony
  • Email automation
  • User-friendly interface
  • Call reporting
Close
№7

Apptivo

Apptivo is a suite of business applications with a CRM core, designed specifically for small and medium-sized businesses. Manage your customer base, sales, projects and more in one place! A convenient solution for effective customer management.

Key Advantages

  • Full data control. All customer information in one place, quick access, easy analysis.
  • Sales growth. Effective lead management, increased conversion and loyalty.
  • Cost optimization. Reducing routine, automating tasks, increasing team productivity.
  • Ease of use. Intuitive interface, quick training, easy adaptation.

Characteristics

  • CRM for SMB
  • Complete set of applications
  • Convenient customer management
  • Sales automation
  • Analytics and reports
Apptivo
№8

Copper

Copper - CRM that works seamlessly with Google Workspace. Its deep integration with Gmail makes it an excellent choice for managing customers, sales, and communication, directly from your email.

Key Advantages

  • Integration with Gmail. Work with clients directly from your email, without switching between tabs!
  • Automation of routine. Save time on repetitive tasks and focus on sales.
  • User-friendly interface. Easy to learn and use, intuitive design.
  • Complete customer picture. The entire history of interaction with the client in one place.

Characteristics

  • Gmail integration
  • Easy to use
  • Sales automation
  • Convenient reporting
  • Contact management
Copper
№9

amoCRM

amoCRM - CRM with a focus on communication! Convenient chat funnels, automation with bots, and omnichannel dialogues with customers in one place. Ideal for managing customer base and increasing sales.

Key Advantages

  • Clear communication. The entire history of communication with the client in one place: chats, calls, emails.
  • Sales chat funnels. Automate routine tasks and increase sales conversion.
  • Omnichannel. Communicate with customers where it is convenient for them: messengers, social networks, email.
  • More deals. Increase sales efficiency through automation and customer focus.

Characteristics

  • Sales chat funnels
  • Omnichannel in action
  • Communication automation
  • Convenient CRM for the team
  • Integration with messengers
amoCRM
№10

SugarCRM

SugarCRM - a flexible CRM system with an open architecture, ideal for B2B sales. Customize it to fit your business needs and efficiently manage your customer base! Optimize sales and increase profits!

Key Advantages

  • Full adaptation. Customize SugarCRM to fit your business needs, not the other way around.
  • Seamless integration. Connect your favorite tools for seamless operation.
  • Clear analytics. Get clear reports for informed decision-making.
  • Data control. Your data - in your infrastructure, secure and accessible to you.

Characteristics

  • Flexible settings
  • Open source CRM
  • B2B sales
  • Customer management
  • Process automation
SugarCRM
№11

KeyCRM

KeyCRM - Ukrainian CRM for effective customer base management. Orders from all channels, convenient communication, inventory management, and powerful analytics in one system. Optimize your business with KeyCRM!

Key Advantages

  • All in one place. Orders, clients, inventory, analytics - all combined for convenience.
  • User-friendly interface. Intuitively easy to use, even for beginners.
  • Ukrainian support. Prompt assistance and consultations in your native language.
  • Automation of routine tasks. Forget about manual data entry, KeyCRM will do everything for you.

Characteristics

  • User-friendly interface
  • Sales automation
  • Customer management
  • Marketplace integration
  • Ukrainian support
KeyCRM
№12

Insightly

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Integrations with popular services will help optimize your sales and increase team productivity.

Key Advantages

  • Clear analytics. Track key metrics to make informed decisions and improve business efficiency.
  • Project management. Plan, coordinate, and complete projects on time and within budget, improving team collaboration.
  • Integration with tools. Connect Insightly to your favorite apps to streamline your workflow and avoid manual data entry.
  • Small business support. Tools designed with the needs and budget of small and medium businesses in mind, providing a quick ROI.

Characteristics

  • CRM for SMB growth
  • Projects + clients in 1
  • Integrations for business
  • User-friendly interface
  • Support in Ukrainian
Insightly
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for increasing sales! Deep integration with Microsoft 365 and Copilot automates routine, provides insights and helps build strong customer relationships. Increase team efficiency and maximize profits!

Key Advantages

  • Integration 365. Full compatibility with other Microsoft products for convenient work.
  • Copilot AI. Improves productivity through data analysis and recommendations.
  • Sales growth. Optimizes the sales funnel and improves customer interaction.
  • Data centralization. Store all customer information in one place.

Characteristics

  • Integration with Microsoft 365
  • Copilot for sales
  • Report automation
  • Online lead management
  • Personalization of interaction
Microsoft Dynamics 365 Sales
№14

SalesDrive

SalesDrive - CRM for online stores that simplifies customer base management. Integration with marketplaces, delivery services, payment systems, and warehouse management in one solution. Optimize sales and improve customer service with SalesDrive!

Key Advantages

  • Convenient integration. Automate data exchange with marketplaces, delivery services, and payment services.
  • Sales optimization. Increase profits by automating the sales funnel and segmenting customers.
  • Centralized management. Store all customer and order information in one place for quick access.
  • Warehouse automation. Control inventory, avoid product shortages, and optimize logistics with SalesDrive.

Characteristics

  • Sales automation
  • Integration with marketplaces
  • Convenient customer accounting
  • Business process optimization
  • 24/7 support
SalesDrive
Overall Table

CRM Comparison Table

# Product Target Audience Top Features Free Tier Cost From
1CPAshkaDropshipping, eCommerce, entrepreneursAutomation, accounting, integrationsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, eCommerce, servicesSales automation, customer base, increased profitsFree version for up to 50 orders per monthfrom $9/month
3Freshworks CRM (Freshsales)Small business, salesSales automation, AI assistant, integrated telephonyFree planfrom $9/month per user
4PipedriveSmall business, salesPipeline, automation, reporting14 days trialfrom $14.90/month per user
5monday sales CRMSales teams, businessAutomation, adaptability, collaborationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6CloseSales, B2B, SaaSCalls, email, automation14 day testfrom $49/month per user
7ApptivoSmall business, medium businessCRM, sales, projectsFree trialfrom $15/month per user (annual payment) or $20/month monthly
8CopperSmall business, salesGmail integration, sales management, workflow automation14 day trialfrom $29/month per user
9amoCRMSmall business, salesChat funnels, automation, omnichannel14 days trialfrom $15/month per user
10SugarCRMB2B, sales, marketingFlexibility, customization, B2BFree trialfrom $49/month per user
11KeyCRMSmall, medium businessOrder management, communications, analytics14-day trialfrom $19/month
12InsightlySMB, sales, projectsCRM, projects, integrations14 day testfrom $29/month per user
13Microsoft Dynamics 365 SalesB2B, B2C, EnterpriseAutomation, integration, analytics30 day testfrom $65/month per user
14SalesDriveOnline stores, eCommerceIntegration, automation, optimization14 day testfrom 349 UAH/month
Frequently Asked Questions

Frequently Asked Questions

? What will this give my business
Customer loyalty will increase, sales and marketing will be optimized
? How to choose the best platform
Evaluate needs, budget, and integrations
? What key features are needed
Automation, analytics, sales support
? How much does implementation cost
The price depends on the size of the business and functions
? Is it difficult to install
Most platforms have a simple interface