Rating of 29 CRMs for Business Processes: Review and Selection

LP-CRM is a CRM system designed to optimize business processes in the commodity business, e-commerce and service sector. Automate sales, manage customers and increase profits!

Advantages

• Sales growth. Automating the sales funnel, increasing conversions and profits.
• Process optimization. Efficient management of orders, customers and tasks in one place.
• Analytics and reports. Detailed data analysis for informed decision making.
• 24/7 support. Always ready to help with any questions and problems.

Features

• Sales automation
• User-friendly interface
• Integration with services
• Business analytics
• 24/7 support

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, control profit, and optimize business processes. Simplify accounting and scale your dropshipping business!

Advantages

• Automation of accounting. Accurate calculation of payments to dropshippers, saving time and resources.
• Simple order management. Easy control over all stages of orders, from acceptance to delivery.
• Convenient sales statistics. Data analysis to improve strategy and increase profits.
• Integration with platforms. Easy connection to popular services and tools.

Features

• Automation of dropshipping
• Accounting for CPAshka dropshippers
• User-friendly CRM interface
• Optimization of business processes
• Ukrainian support 24/7

monday sales CRM is a flexible CRM system built on the monday.com platform. It optimizes sales, improves teamwork, and helps automate business processes. An ideal solution for growing your business!

Advantages

• Automation of routine. Reduce the time spent on repetitive tasks, freeing up the team for important deals.
• Convenient integration. Easily integrate with other monday.com tools, all in one place.
• Full transparency. Manage leads, track progress, make informed data-driven decisions.
• Quick setup. Adapt the tool to your team's needs, no code, easily and quickly.

Features

• Intuitive interface
• Sales automation
• Full integration with monday.com
• Reporting and analytics
• Customization to needs

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse, and finances in one system. Optimize business processes and increase sales with KeepinCRM!

Advantages

• Customer base. Store all customer information in one place for effective communication.
• Sales automation. Increase sales with automated reminders and reports.
• Financial accounting. Control income and expenses, improve financial planning.
• Task management. Organize team work, set tasks and track progress.

Features

• Simple CRM for SMBs
• Customers and deals in one place
• Tasks and finances under control
• Inventory management without problems
• Business process automation

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. Optimize business processes and improve customer interaction with Agile CRM.

Advantages

• All in one place. Sales, marketing, and service in a single interface for better coordination.
• Sales growth. Automate your sales funnel and increase revenue.
• Improved customer experience. Personalize communication and build customer loyalty.
• Resource savings. Optimize team performance and reduce software costs.

Features

• Unified interface
• Business automation
• Clear analytics
• Agile support
• Effective sales

SuiteCRM - flexible open-source CRM. An ideal solution for optimizing business processes, customer management and increasing sales. Numerous integrations and customization to suit your business needs.

Advantages

• Open source. Complete freedom of configuration, integration and development without restrictions.
• Flexible adaptation. Easy to customize to the needs of your company, unique processes.
• Cost savings. No license fees, only support and implementation costs.
• Full data control. Your data is stored on your server, security and independence.

Features

• Open Source
• Flexible configuration
• Process automation
• Integration
• Community development

Less Annoying CRM is an ultra-simple CRM system built specifically for small businesses. Forget complex setups and unnecessary features. With LACRM, it's easy to organize your customer base, track sales, and streamline business processes without the hassle.

Advantages

• Easy to use. Intuitive interface without function overload, fast team training.
• Optimized for small. Created with the needs of small businesses in mind, without unnecessary costs.
• Customer Support. Quick and quality assistance in solving issues, personal approach.
• Centralized management. All customer information in one place, convenient access and analysis.

Features

• Intuitive interface
• Easy to setup
• Support for business
• Without extra functions
• Process optimization

Odoo CRM - A powerful CRM module within the Odoo ERP system. Streamline sales, marketing, and customer service on a single, integrated platform. The perfect solution for automating business processes.

Advantages

• Data centralization. All customer information in one place, easy access and analysis.
• Sales automation. Optimize the sales funnel, increase conversion and profit.
• ERP integration. Connection with other Odoo modules for holistic business management.
• User-friendly interface. Intuitive design for quick learning and efficient work.

Features

• ERP Integration
• Sales Automation
• User-Friendly Interface
• Flexible Customization
• Real-Time Reporting

Streak CRM - CRM integrated directly into Gmail. Manage sales, support, and other processes using customizable pipelines without leaving your email. Streamline your workflow and increase productivity!

Advantages

• Gmail integration. Manage everything without leaving your email, conveniently and quickly.
• Custom pipelines. Customize the sales funnel to suit the needs of your business.
• Simple deal tracking. Easily monitor the status of each deal in real time.
• Convenient teamwork. Share information and collaborate with colleagues effectively.

Features

• CRM in Gmail
• Custom pipelines
• Ease of implementation
• Process automation
• Convenient integration

Pipedrive - CRM for business focused on deal conversion. Visualize the sales funnel, track progress, and increase profits. Easy to learn and effective for automating business processes.

Advantages

• Зрозумілий пайплайн. Visualize sales and manage deals effectively.
• Easy deal conversion. Pipedrive focuses on closing sales quickly.
• Simple integration. Integrate with other tools for better performance.
• Routine automation. Automate tasks to focus on customers.

Features

• Sales visualization
• Convenient pipeline
• Routine automation
• Easy to use
• Ukrainian language support

NetHunt CRM is a CRM right in Gmail. Manage leads, sales funnels, and automate processes without leaving your familiar email interface. A convenient solution for businesses that strive for efficiency in communications and sales.

Advantages

• Integration with Gmail. Manage sales, marketing, and customer support directly from your Gmail inbox.
• Sales automation. Automate routine tasks, build sales funnels, and increase profits.
• Clear analytics. Get real-time reports on sales and marketing performance to make informed decisions.
• Easy start. The intuitive interface allows you to quickly set up the system and start working.

Features

• Integration with Gmail
• Sales automation
• Convenient lead management
• Sales funnels
• Analytics and reports

Vtiger CRM - a single platform for effectively managing sales, marketing, and customer support. Streamline business processes, increase profits, and improve customer interaction with a powerful CRM system.

Advantages

• Understandable interface. Easy to learn and use every day, increasing team productivity.
• Data centralization. All customer information in one place for better service.
• Sales automation. Increase the number of deals and reduce the time spent on routine tasks.
• 24/7 customer support. Provide fast and high-quality customer support at any time.

Features

• Sales automation
• Convenient Help Desk
• Marketing without borders
• Process integration
• Vtiger CRM - all in one

Bitrix24 is a CRM system and workspace for your business. Automate sales, manage projects, and organize contact center operations in one place. Everything you need for efficient work!

Advantages

• Everything in one place. Manage sales, projects, and communicate with customers in Bitrix24.
• Sales growth. Automate the sales funnel and increase company profits.
• Effective communication. Communicate with your team and customers instantly, and improve service.
• Task optimization. Manage tasks, projects, and control deadlines in Bitrix24.

Features

• Business automation
• Comprehensive CRM solution
• Integration with tools
• 24/7 customer support
• Bitrix24 Cloud Solution

Insightly - CRM with project management functionality designed for small and medium-sized businesses. Integrations with popular services make Insightly a powerful tool for automating business processes and increasing team efficiency.

Advantages

• Sales growth. Insightly helps attract more customers and increase profits through effective contact and deal management.
• Project optimization. Manage projects from start to finish, improve collaboration, and meet deadlines with Insightly.
• Integration with tools. Insightly easily integrates with your favorite apps, ensuring a seamless workflow.
• Convenience for SMB. Designed specifically for small and medium businesses, Insightly offers powerful features at an affordable price.

Features

• CRM for SMB
• Project integration
• Business automation
• Easy to use
• Insightly Support

amoCRM - A CRM system with a focus on messengers. Automate sales through chat funnels, engage bots, and communicate with customers in an omnichannel mode. Optimize business processes and increase loyalty!

Advantages

• Clear communication. The entire history of communication with the client in one place, quick access to information.
• Increased sales. Automation of the sales funnel, personalized offers, more deals.
• Team efficiency. Task control, shared data access, improved interdepartmental interaction.
• Chat convenience. Combine all messengers in one window, automate responses, build chatbots.

Features

• Convenient CRM for sales
• Chat funnels in amoCRM
• Communication automation
• Omnichannel for business
• amoCRM: chat marketing

Close - CRM for sales teams that focuses on calls and email newsletters. Automate the sales funnel, increase conversion, and close more deals with Close's intuitive interface.

Advantages

• Effective calls. Automatic dialing, call recording, telephony integration.
• Email newsletters. Personalized email sequences, open and click tracking.
• User-friendly interface. Intuitive design, easy navigation, quick access to data.
• Sales analytics. Track metrics, predict results, optimize strategy.

Features

• Sales automation
• Effective calls
• Email marketing
• User-friendly interface
• Reporting and analytics

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Automate sales, improve customer communication and increase profits. Optimize business processes with Freshworks CRM!

Advantages

• Convenient telephony. Call customers directly from the CRM, record conversations, all in one place.
• Mail + AI. Automate mailing, get tips from AI for better results.
• Easy integration. Integrates with your favorite tools, expanding your capabilities.
• Clear analytics. Get clear reports, track sales, make informed decisions.

Features

• Intuitive interface
• Built-in telephony
• Sales automation
• AI assistant
• Reporting and analytics

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer service. Optimize business processes, increase sales, and improve customer relationships. The perfect solution for any business!

Advantages

• Increasing sales. Sales automation, lead generation and analytics for greater efficiency.
• Improving service. Increased customer loyalty through fast and personalized support.
• Effective marketing. Automated campaigns, segmentation and results tracking to attract new customers.
• Data centralization. All customer information in one place for better team coordination and decision making.

Features

• Sales automation
• User-friendly interface
• Cloud solution
• Flexibility of settings
• Analytics and reports

Apptivo is a suite of business applications with a powerful CRM system at its core, perfect for small and medium-sized businesses (SMBs). Streamline your business processes, manage customers, and increase sales with Apptivo!

Advantages

• Sales growth. Manage contacts, deals, and improve conversion with Apptivo.
• Data centralization. All customer and transaction information in one place.
• Automation of routine. Free up time from repetitive tasks for strategy.
• Improved reporting. Get clear reports for informed decision-making.

Features

• CRM for SMB
• Process automation
• User-friendly interface
• Set of applications
• Flexible customization

Nutshell is a CRM with email marketing built for B2B teams. It simplifies sales management and automates email campaigns, helping to build stronger customer relationships and increase profits.

Advantages

• Understandable interface. Easy navigation and intuitive features that make work comfortable.
• Sales automation. Optimize your sales funnel, close more deals faster with Nutshell.
• Effective email marketing. Attract leads and build customer relationships with targeted email campaigns.
• B2B orientation. Specifically designed for the needs of B2B teams, focus on the main thing.

Features

• Simple interface
• B2B orientation
• Email marketing
• Sales automation
• Easy to use

SugarCRM - flexible open-source CRM system, ideal for B2B. Customize for your unique business processes, automate sales and improve customer interaction.

Advantages

• Full adaptation. Customize everything to the needs of your business, without restrictions.
• Open source. Integrate with any other solutions and expand functionality.
• Data control. Own the information completely, without dependence on the supplier.
• B2B orientation. Effective tools for complex sales and long cycle.

Features

• Open source
• B2B focus
• Sales automation
• Flexible customization
• Integration with other software

SalesDrive - CRM for e-commerce that automates the business processes of online stores. Integrations with marketplaces, delivery services, payment systems and warehouse. Optimize sales and manage your business more efficiently!

Advantages

• Integration with everything. All sales tools in one place: marketplaces, delivery, payments, warehouse.
• Automation of routine. Forget about manual data entry and focus on sales.
• Profit growth. Optimize sales and increase customer loyalty to generate more profit.
• Sales analytics. Get clear reports and analyze data for decision-making.

Features

• Sales automation
• Integrations for e-commerce
• Online warehouse accounting
• Easy delivery management
• Business process optimization

Salesforce Sales Cloud - the leading CRM for sales automation. Build effective funnels, optimize business processes, and get deep analytics to grow your business. #CRM #sales #automation

Advantages

• Sales growth. Optimize your sales funnel and increase profits.
• Improved communications. Establish effective customer interaction.
• Deep analytics. Get valuable insights for strategic decisions.
• Automation of routine. Reduce time spent on repetitive tasks.

Features

• Sales automation
• Convenient analytics
• Integration with tools
• Funnel construction
• Customer support

KeyCRM - Ukrainian CRM for business. It unites orders from all channels, simplifies communications, warehouse management, and provides powerful analytics. Optimize your business processes with KeyCRM!

Advantages

• All in one place. Gather orders, clients, warehouse, and analytics in a single KeyCRM system!
• Intuitive interface. An intuitively simple platform for quick team training.
• Routine automation. Forget about manual data entry and repetitive tasks - KeyCRM will do it for you!
• 24/7 support. Our team is always ready to help you with any questions about KeyCRM.

Features

• Business automation
• User-friendly interface
• Channel integration
• Sales analytics
• Ukrainian language support

Microsoft Dynamics 365 Sales - CRM system for sales automation. Deep integration with Microsoft 365 and Copilot ensures increased productivity, personalized customer experience and data-driven decision making.

Advantages

• Integration with Microsoft 365. Easily work with Outlook, Teams, Excel directly from CRM for greater productivity.
• Copilot Artificial Intelligence. Get personalized recommendations and automate routine tasks.
• Sales automation. Optimize the sales funnel, from lead to deal, increasing profit.
• Improved analytics. Get a clear understanding of sales data to make informed decisions.

Features

• Integration with 365
• Copilot for sales
• Process automation
• Reporting and analytics
• Increased sales

HubSpot CRM - a free CRM system for business management. Automate marketing, sales and customer support on a single platform. Streamline business processes and increase your team's efficiency.

Advantages

• Free start. Basic functions for efficient work at no cost.
• Single platform. Marketing, sales and support in one place for consistency.
• Improved communication. Streamline communication with customers at all stages.
• Sales growth. Automate routine tasks and close more deals faster.

Features

• Free CRM
• Single platform
• Process automation
• Intuitive interface
• Marketing integration

Capsule CRM - a simple and intuitive CRM for managing contacts, deals, and projects. An ideal choice for small and medium-sized businesses looking to effectively organize their work and increase sales.

Advantages

• Convenient contact management. Keep all customer information in one place, making communication and history tracking easier.
• Simple deal management. Track sales progress, from first contact to closing the deal, with ease.
• Effective collaboration. Sharing information and tasks improves teamwork and performance.
• Clear analytics. Get clear reports on sales and team performance to make informed decisions.

Features

• Easy to use
• Sales automation
• Convenient customer management
• Project support
• Integration with other services

Copper - CRM that integrates perfectly with Google Workspace, especially with Gmail. Manage clients, deals, and communications directly from your email. Optimize business processes and increase team efficiency with Copper!

Advantages

• Integration with Gmail. All communication and customer data in one place, directly in your Gmail inbox.
• Automation of routine. Free up time from repetitive tasks, focus on sales.
• Improvement of collaboration. Easy exchange of information between teams, increasing productivity.
• Reporting and analytics. Get valuable insights about customers for informed decision-making.

Features

• Integration with Gmail
• Sales automation
• Easy interface
• Reporting and analytics
• Customer support

Binotel SmartCRM - CRM from the leader in telephony Binotel. 360° customer card, analytics for decision-making, convenient tasks and deep integration with PBX. Automate business processes and increase sales!

Advantages

• 360° customer profile. The entire communication history in one place: calls, emails, tasks, deals - everything for effective communication.
• Analytics for growth. Track key indicators, identify trends and improve your business results.
• Integration with PBX. Automate call processing, analyze conversations and improve the quality of customer service.
• Task automation. Don't miss important details, reminders and tasks are always under control, no deal will be forgotten.

Features

• 360° customer card
• Sales analytics
• Task automation
• Integration with PBX
• User-friendly interface