Top 29 CRM for Orders: Rating and CRM Selection
Finest

Choose a CRM for Your Niche

№1

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automate order tracking and calculations with dropshippers. Optimize your business with our CRM system for effective order management.

Platform Advantages

  • Automation of dropshipping. CPAshka simplifies accounting, delivery, and payments to dropshippers, saving you time.
  • Accurate accounting of partners. Automatic calculation of each dropshipper's profits for fair payouts.
  • Convenient order management. All order information in one place, from ordering to delivery.
  • Quick integration with platforms. Easily connect CPAshka to your online store for instant data synchronization.

Functionality

  • Automation of dropshipping
  • Convenient order tracking
  • Calculation of dropshippers
  • Integration with consignment notes
  • Fast order processing
CPAshka
№2

LP-CRM

LP-CRM is a CRM system for product business, e-commerce and services. Automate order processing, manage customers and increase sales. Optimized for orders of any type.

Platform Advantages

  • Automation of routine. Forget about manual data entry! LP-CRM automatically processes orders, freeing up your time.
  • Profit growth. Optimize the sales funnel, increase conversion and retain customers with LP-CRM.
  • Convenient customer management. The entire history of communication with the client in one place! Easily find information and personalize offers.
  • Real-time analytics. Track key business metrics, make informed decisions, and increase efficiency.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with platforms
  • 24/7 customer support
  • Order analytics
LP-CRM
№3

SuiteCRM

Highly customizable open source CRM. Ideal for automating order processing and customer base management. Optimize your sales and increase customer loyalty!

Platform Advantages

  • Open source. Full freedom of customization and integration, without dependence on the supplier.
  • Flexible customization. Adapt to business needs, expand functionality as desired.
  • Data control. Your data on your servers, complete security and confidentiality.
  • Cost savings. No license fees, reduced maintenance costs.

Functionality

  • Convenient ordering
  • Free CRM
  • Flexible setup
  • Integration with everything
  • Community support
SuiteCRM
№4

Creatio (Sales)

Creatio (Sales) - A low-code CRM platform for sales automation and order processing. Optimize your sales pipeline, manage customers, and increase profits with a flexible CRM that adapts to your needs.

Platform Advantages

  • Sales automation. Optimize your sales pipeline and increase profits.
  • Easy integration. Connect the system with your favorite tools.
  • Low-code. Quickly adapt the system to your business needs.
  • Real-time analytics. Make informed decisions based on data.

Functionality

  • Order automation
  • Flexible CRM customization
  • Low-code, rapid development
  • Integration with other systems
  • Creatio sales management
Creatio (Sales)
№5

Less Annoying CRM

Less Annoying CRM (LACRM) - an extremely simple CRM, ideal for small businesses. Organize orders and customers without unnecessary features and complexities! Try LACRM and forget about the chaos.

Platform Advantages

  • Easy interface. Intuitive, easy to use for every team member.
  • Contact organization. All customer information in one place, convenient search.
  • Simple deal tracking. Control sales and order status, don't miss anything.
  • Reminder automation. Never forget about important meetings and tasks.

Functionality

  • Simple interface
  • Easy order management
  • Sales automation
  • Customer support
  • Convenient analytics
Less Annoying CRM
№6

NetHunt CRM

NetHunt CRM - CRM system integrated with Gmail. Manage leads, sales funnels, and automate business processes without leaving your email. The perfect solution for efficient order processing and improved customer communication.

Platform Advantages

  • Gmail integration. Work with clients directly from your email, saving time on switching between applications.
  • Sales automation. Customize funnels to not lose any leads and increase profits.
  • Centralized customer base. All customer information in one place, easy access and data sharing.
  • Reporting and analytics. Track key metrics, make informed decisions for business development.

Functionality

  • Convenient CRM in Gmail
  • Order automation
  • Lead management
  • Sales funnels
  • Integration with mail
NetHunt CRM
№7

Apptivo

Apptivo is a suite of business applications with CRM at its core, designed specifically for small and medium-sized businesses. Organize order processing and improve customer relationships with a single system.

Platform Advantages

  • Convenient management. Streamline customers, sales, and projects in one place for efficient operation.
  • Full automation. Automate routine operations, freeing up time for business development.
  • Sales growth. Optimize the sales funnel, increase profits and customer loyalty.
  • Analytics and reports. Get valuable insights for making informed business decisions.

Functionality

  • Apptivo Order CRM
  • Sales automation
  • Convenient customer management
  • Business application integration
  • Small business solution
Apptivo
№8

Insightly

Insightly - CRM for SMB that combines customer and project management. Automate sales, manage orders, manage tasks, and integrate with your favorite tools. Optimize your business with Insightly!

Platform Advantages

  • Data centralization. All customer and project information in one place for better control and analysis.
  • Efficient collaboration. The team works smoothly thanks to shared access to information and tasks.
  • Automation of routine tasks. Insightly automates repetitive tasks, freeing up time to grow the business.
  • Easy scaling. Insightly grows with your business, adapting to new needs and challenges.

Functionality

  • Sales automation
  • Convenient project management
  • Email integration
  • 24/7 customer support
  • Analytics and reporting
Insightly
№9

KeyCRM

KeyCRM is a Ukrainian CRM for business. Automate order processing from all channels: website, marketplaces, messengers. Manage communications, warehouse and analyze efficiency in one place!

Platform Advantages

  • All orders in one place. Collect orders from Prom, Rozetka, Shopify, telephony and messengers into a single KeyCRM system.
  • Time saving. Automate routine to focus on business development.
  • Convenient analytics. Get a complete picture of sales and profitability with KeyCRM.
  • Ukrainian support. Quick and qualified assistance from the KeyCRM team.

Functionality

  • All channels in one place
  • Convenient order accounting
  • Sales automation
  • Online warehouse accounting
  • Analytics for business growth
KeyCRM
№10

amoCRM

amoCRM: A new generation CRM system for automating sales through messengers. Create chat funnels, use bots, and communicate with customers in omnichannel mode. Ideal for order management and increasing profits.

Platform Advantages

  • Convenient chat funnels. Automate communication with customers at every stage of the deal.
  • Omnichannel. Communicate with customers from any channel in one place.
  • Integration with messengers. Unite all dialogues into a single amoCRM system.
  • Sales automation. Automate routine tasks by entrusting them to bots.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with messengers
  • Omnichannel communications
  • 24/7 support
amoCRM
№11

Vtiger CRM

Vtiger CRM is a single platform for automating sales, marketing, and customer support. Streamline order processing, improve communication, and increase profits with Vtiger!

Platform Advantages

  • Centralized data. Store customer information in one place for quick access.
  • Sales optimization. Increase profits with effective sales tools.
  • Customer support. Provide quality support through a single platform.
  • Task automation. Free up team time by automating routine processes.

Functionality

  • Sales automation
  • Data centralization
  • 24/7 Customer Support
  • Reporting and analytics
  • Integration with services
Vtiger CRM
№12

Bitrix24

Bitrix24 - CRM for effective order, customer, and sales management. Organize team work, automate order processing, and increase profits. All in one place: CRM, contact center, and projects.

Platform Advantages

  • All in one place. Bitrix24 combines tools for sales, communication, and project management.
  • Sales growth. Sales automation, analytics, and reports will increase your profits.
  • Customer organization. Store customer interaction history in one place.
  • Effective collaboration. Communicate, plan, and work on projects together in Bitrix24.

Functionality

  • Sales automation
  • User-friendly interface
  • Email integration
  • Project management
  • 24/7 Customer support
Bitrix24
№13

KeepinCRM

KeepinCRM is a simple CRM for SMEs that optimizes order processing. Manage customers, tasks, deals, inventory, and finances in one place. The perfect solution for small and medium-sized businesses!

Platform Advantages

  • Everything in one place. Manage customers, tasks, deals, inventory, and finances in KeepinCRM. No more scattered spreadsheets!
  • Intuitive. Easy interface, quick team training. Start working more efficiently today!
  • Automation of routine tasks. KeepinCRM simplifies repetitive tasks, saving you time and resources.
  • Profit growth. Optimize sales, control costs, and increase customer loyalty.

Functionality

  • Intuitive interface
  • Sales automation
  • 360° Customer Accounting
  • Financial control
  • SME support
KeepinCRM
№14

monday sales CRM

monday sales CRM - Flexible CRM system for sales departments, built on monday.com. Optimize the sales funnel, automate routine tasks and manage orders more efficiently. Integrates with other monday.com tools.

Platform Advantages

  • Зрозумілий інтерфейс. Intuitive monday.com platform, easy to use.
  • Гнучкість налаштувань. Adapt the CRM to your business needs, no code!
  • Автоматизація продажів. Automate routine tasks, increase team efficiency.
  • Покращення співпраці. With monday.com the whole team is on one platform, teamwork!

Functionality

  • Flexible platform
  • Integration with monday.com
  • Sales automation
  • Convenient deal management
  • Improving teamwork
monday sales CRM
№15

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales optimization. Manage orders, build funnels, analyze data, and increase profits. The ideal solution for businesses looking to effectively manage sales.

Platform Advantages

  • Sales growth. Salesforce helps increase profits through better organization and automation.
  • Real-time analytics. Instantly assess performance and make informed decisions.
  • Personalized experience. Provide customers with a unique approach that increases loyalty.
  • Integration with tools. Salesforce easily integrates with your favorite services.

Functionality

  • Sales automation
  • Convenient sales funnel
  • Detailed business analytics
  • Integration with other services
  • 24/7 customer support
Salesforce Sales Cloud
№16

Odoo CRM

Odoo CRM - a powerful CRM system integrated into the Odoo ERP platform. Optimize order processing, manage customers, and automate sales using a single system. An ideal solution for small and medium-sized businesses.

Platform Advantages

  • Комплексне рішення. Integration with all Odoo modules: accounting, sales, marketing, manufacturing. Single source of data.
  • Sales optimization. Convenient management of leads, deals and sales funnel. Increase team efficiency.
  • Communication improvement. Centralized platform for communication with customers. All correspondence in one place.
  • Detailed analytics. Reports and dashboards to track key indicators. Make informed decisions.

Functionality

  • Sales automation
  • Convenient deal management
  • Full customer control
  • Analytics for growth
  • Integration with Odoo ERP
Odoo CRM
№17

Zoho CRM

Zoho CRM: cloud CRM for optimizing order processing, automating sales and marketing. Convenient customer base management and data analysis to improve the efficiency of your business.

Platform Advantages

  • Sales growth. Automate routine tasks, analyze data, find more opportunities for deals to increase profits.
  • Data centralization. All customer information in one place, which facilitates interaction and personalization.
  • Service improvement. Provide fast and efficient customer support, increasing their loyalty and satisfaction.
  • Marketing automation. Attract more leads, personalize campaigns and measure their effectiveness, saving time and resources.

Functionality

  • Easy order management
  • Sales automation
  • Integration with mail
  • User-friendly interface
  • 24/7 support
Zoho CRM
№18

Copper

Copper CRM is tightly integrated with Gmail and Google Workspace. Ideal for managing orders directly from your email! Optimize sales and customer base with Copper.

Platform Advantages

  • Integration with Gmail. All customer information in your email, without switching.
  • Sales automation. Copper automatically manages deals so you can focus on customers.
  • Easy lead tracking. See who is interested, what they are buying, and when they plan to.
  • Real-time reporting. Get instant reports on sales and team performance.

Functionality

  • Integration with Gmail
  • Sales automation
  • Online order tracking
  • Reporting and analytics
  • User-friendly CRM interface
Copper
№19

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Optimize order processing, automate business processes and increase profits. Open architecture for full adaptation to your needs.

Platform Advantages

  • Відкритий код. Full freedom to customize to the needs of your business, integration with any services.
  • B2B орієнтація. Optimized for complex sales, deal and customer management.
  • Гнучка платформа. Adapt the system to your company's unique business processes, not vice versa.
  • Автоматизація продажів. Increase team efficiency, reduce time on routine tasks.

Functionality

  • Sales automation
  • Customization
  • Integration with other systems
  • Analytics and reports
  • Support for B2B sales
SugarCRM
№20

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation designed for entrepreneurs. Streamline order processing, automate customer communication, and scale your business with Keap!

Platform Advantages

  • Sales automation. Attract more customers in less time by automating routine tasks.
  • Personalized marketing. Create customized offers, increasing customer loyalty.
  • Process optimization. Streamline business processes, from lead to repeat purchase.
  • Profit growth. Increase revenue by improving conversion and customer retention.

Functionality

  • Convenient deal management
  • Sales automation
  • Personalized marketing
  • All in one place
  • Support for entrepreneurs
Keap (ex-Infusionsoft)
№21

SalesDrive

SalesDrive - CRM for online stores. Automate order processing! Integrations with marketplaces, delivery services, payment systems, and warehouse management. Optimize your business with SalesDrive!

Platform Advantages

  • Sales automation. SalesDrive takes on the routine, freeing up your time for business development.
  • All-in-one integrations. Marketplaces, delivery, payment, warehouse - everything in SalesDrive for convenient management.
  • Profit growth. Optimize every stage of sales, increase conversion and average check.
  • Real-time analytics. SalesDrive provides data for making informed decisions and improving strategy.

Functionality

  • Order automation
  • Integrations with marketplaces
  • Convenient warehouse management
  • SalesDrive sales analytics
  • Support for Ukrainian business
SalesDrive
№22

OneBox OS

OneBox OS - CRM/ERP platform for business automation: orders, warehouse, telephony, documents - all in one place! Optimize order processing and manage all processes efficiently.

Platform Advantages

  • Everything in one place. Manage sales, warehouse, finances and documents in a single OneBox OS system.
  • Business automation. Set up automated processes to save time and resources.
  • Clear analytics. Get reports and analyze data to make informed decisions.
  • 24/7 support. Our team is always ready to help you with any questions.

Functionality

  • Order automation
  • Customer and sales accounting
  • Integration with telephony
  • Convenient document management
  • Warehouse inventory of goods
OneBox OS
№23

Binotel SmartCRM

Binotel SmartCRM - CRM for orders: 360° customer profile, sales analytics, task management. Integration with PBX for efficient call handling and increased sales.

Platform Advantages

  • 360° customer card. The entire communication history in one place for personalized service.
  • Convenient analytics. Track key indicators and make informed decisions.
  • Task automation. Streamline routine processes and increase team efficiency.
  • Integration with PBX. Manage calls and customers in a single Binotel system.

Functionality

  • 360° customer profile
  • Sales automation
  • Integration with telephony
  • User-friendly interface
  • Analytics and reports
Binotel SmartCRM
№24

HubSpot CRM

HubSpot CRM - a powerful and free CRM for orders! Manage marketing, sales, and support in one platform. Streamline processes and increase profits!

Platform Advantages

  • Free start. Get powerful tools without initial investment. HubSpot CRM is a free core that scales easily.
  • All in one place. Marketing, sales, and customer support - in a single platform for effective interaction.
  • Sales automation. Increase team productivity by automating routine tasks and reports.
  • Service improvement. Personalized approach, increased customer loyalty and faster issue resolution.

Functionality

  • Free CRM system
  • Sales automation
  • Integration with marketing
  • User-friendly interface
  • 24/7 customer support
HubSpot CRM
№25

Capsule CRM

Capsule CRM: A simple tool for organizing contacts, deals, and projects. Perfect for managing orders and customer base. Try easy CRM today!

Platform Advantages

  • Simple contact management. Keep all customer information in one place, easily find what you need.
  • Convenient deal management. Track sales progress, don't miss opportunities.
  • Project organization. Coordinate tasks, collaborate with the team more efficiently.
  • Instant reporting. Get key metrics for informed decision-making.

Functionality

  • Simple interface
  • Convenient deal management
  • Sales automation
  • Integration with mail
  • Customer tracking
Capsule CRM
№26

Agile CRM

Agile CRM is an order-centric CRM that combines sales, marketing, and service in a single interface. Streamline order processing, automate marketing, and improve customer service with Agile CRM!

Platform Advantages

  • Single platform. Manage sales, marketing, and service in one place for better coordination and transparency.
  • Routine automation. Free up team time from repetitive tasks, focus on business development.
  • Improved communication. Ensure seamless and effective communication with customers at every stage.
  • Real-time analytics. Track key metrics, make informed decisions to optimize strategies.

Functionality

  • All in one place
  • Business automation
  • Intuitive interface
  • 24/7 support
  • Increased profits
Agile CRM
№27

Close

Close - CRM for sales teams that increases sales. Focused on calls and email newsletters. Automate order processing, improve customer communication and close more deals!

Platform Advantages

  • More calls. With Close, focus on calls, not routine. Easily make calls and track results.
  • Automatic email series. Send personalized email campaigns and effortlessly bring leads to a deal.
  • Convenient sales funnel. Track every deal at every stage. Keep everything under control!
  • Full integration. Close easily integrates with your favorite tools. Save time and resources!

Functionality

  • Sales automation
  • User-friendly interface
  • Call integration
  • Email tracking
  • Deal analytics
Close
№28

Streak CRM

Streak CRM is a CRM right in your Gmail that's perfect for order management! Customize custom pipelines, track order status, and communicate with customers without leaving your email.

Platform Advantages

  • Integration with Gmail. Manage sales and projects directly from your email, saving time and effort.
  • Custom pipelines. Customize processes to suit your business needs, track progress in real time.
  • Improved collaboration. Share team data, share information, and coordinate actions.
  • Routine automation. Automatic reminders and tasks to not miss anything and speed up work.

Functionality

  • Integration with Gmail
  • Custom pipelines
  • Sales automation
  • Order tracking
  • Easy to get started
Streak CRM
№29

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - Order CRM with integrated telephony and email. An AI assistant will help automate routine tasks and increase sales. Ideal for processing orders of any size!

Platform Advantages

  • All in one place. Freshsales integrates telephony, email, and AI for convenient sales management.
  • Increased productivity. Automate routine tasks, improve communication, and accelerate sales.
  • Smart analytics. The AI assistant analyzes data, provides forecasts and recommendations for better decisions.
  • Improved interaction. Convenient communication with customers through various channels in a single interface.

Functionality

  • Order automation
  • Built-in telephony
  • AI sales assistant
  • User-friendly interface
  • Real-time reporting
Freshworks CRM (Freshsales)
Which to Choose?

CRM in Comparison

# System For Whom Main Functions Trial Period Price From
1CPAshkaDropshipping, eCommerce, businessOrders, payments, analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, customers, salesFree version for up to 50 orders per monthfrom $9/month
3SuiteCRMBusiness, enterprises, organizationsOpen source, flexibility, automationOpen Source (free)from $0/month (self-hosted)
4Creatio (Sales)Sales, Marketing, ServiceSales automation, customer management, low-codeFree trialPrice upon request
5Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, customers30 day test$19/month per user
6NetHunt CRMSmall business, startupsGmail integration, leads, automation14 days trialfrom $24/month per user
7ApptivoSmall business, medium businessCRM, order management, business automationFree trialfrom $15/month per user (annual payment) or $20/month monthly
8InsightlySmall business, SMBCRM, project management, automation14 day trialfrom $29/month per user
9KeyCRMeCommerce, small businessOrder automation, omnichannel communication, warehouse accounting14 day trialfrom $19/month
10amoCRMSmall business, salespeopleChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
11Vtiger CRMSmall business, medium businessProcess automation, data centralization, customer support15 days trialfrom $15/month per user
12Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
13KeepinCRMSMEs, trade, servicesClients, deals, tasks7 day trialfrom 290 UAH/user/month
14monday sales CRMSales departments, businessSales funnel, automation, integrationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
15Salesforce Sales CloudEnterprises, sales, teamsSales automation, contact management, data analysis30 day testfrom $25/month per user
16Odoo CRMSmall, medium-sized businessSales management, automation, ERP integrationOne App Free (CRM without cost)from €24.90/month per user
17Zoho CRMSmall business, medium businessSales automation, customer management, data analysisFree plan (up to 3 users)from $20/month per user
18CopperSales, marketingGmail integration, sales management, customer base14-day trialfrom $29/month per user
19SugarCRMB2B, sales, marketingFlexibility, automation, adaptationFree testfrom $49/month per user
20Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTrial (free of charge)from $159/month
21SalesDriveOnline stores, e-commerceOrder automation, integrations, business optimization14 day testfrom 349 UAH/month
22OneBox OSSmall business, medium businessAutomation, integration, optimizationPart of the applications are freefrom $1.99/month (per 1000 records)
23Binotel SmartCRMSmall business, salesCustomer profile, analytics, PBX integration-from 399 UAH/month per employee
24HubSpot CRMSmall business, marketers, salespeopleAutomation, integration, analyticsFree planfrom $20/month per user
25Capsule CRMSmall business, freelancersContacts, deals, projectsFree planfrom $18/month per user
26Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/user/month
27CloseSales departments, B2BCalls, email, automationTest 14 daysfrom $49/month per user
28Streak CRMSmall business, freelancersGmail integration, pipelines, order trackingFree planfrom $59/month per user
29Freshworks CRM (Freshsales)Sales, marketing, supportCRM, integration, automationFree planfrom $9/month per user
Questions and Answers

Questions and Answers

? What is a customer management platform?
It is a tool for organizing customer interaction, automating sales and marketing
? What are the advantages of using such a platform?
It helps to increase sales, improve customer service and optimize business processes
? How to choose the right solution?
Consider business size, needs, budget and integration with other tools
? Are there free options?
Yes, there are free versions with limited functionality for small businesses
? What are the main functions of the platform?
Contact management, sales, marketing automation and reporting