Top 25 CRMs for Sales Teams: Ranking of the Best
Finest

Compare Options and Make a Choice

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order processing and increase profits! Ideal for effective sales department management.

Platform Advantages

  • Automation of dropshippers. CPAshka automatically calculates your dropshippers, saving you time and reducing manual work.
  • Accurate order tracking. Control every order and payment, avoid confusion and loss of profits.
  • Convenient sales analytics. Get clear sales reports to optimize your strategy and increase profits.
  • Quick integration. CPAshka easily integrates with your platforms, allowing you to get started quickly.

Characteristics

  • Dropshipping automation
  • Profit calculation
  • Order management
  • User-friendly interface
  • Integration with marketplaces
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, manage customers, increase profits! Ideal solution for a sales department of any size.

Platform Advantages

  • Understandable interface. Easy to learn, quick to start working and get results.
  • Automation of routine. Forget about repetitive tasks, focus on business development.
  • Sales analysis. Control key indicators and make informed decisions.
  • Integration with services. Connect the necessary tools for comprehensive work.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integrations with services
  • 24/7 customer support
  • Reporting and analytics
LP-CRM
№3

Agile CRM

Agile CRM: A CRM system that unifies sales, marketing, and customer support. Optimize sales team performance with a single platform for customer management and process automation.

Platform Advantages

  • All in one place. Sales, marketing, and customer support - all in one Agile CRM platform for efficient work.
  • Intuitive interface. Intuitive data and process management, easy training for the team.
  • Routine automation. Agile CRM automates repetitive tasks, allowing you to focus on sales.
  • Sales growth. Agile CRM helps find more leads and close more deals.

Characteristics

  • All in one place
  • Intuitive interface
  • Sales automation
  • 24/7 support
  • Easy implementation
Agile CRM
№4

Nutshell

Nutshell - CRM and email marketing in one solution for B2B. Simplify sales, automate mailings, and increase profits. Integration with popular tools.

Platform Advantages

  • Зрозумілий інтерфейс. Easy to learn, quick to start working, without unnecessary complications.
  • Effective email marketing. Personalize communication and increase conversions.
  • A complete picture of the client. The entire history of interaction with the client in one place.
  • Automation of routine. Forget about repetitive tasks, focus on sales.

Characteristics

  • Intuitive interface
  • B2B automation
  • Email integration
  • Sales reporting
  • Ukrainian support
Nutshell
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Streamline sales, automate routine tasks, and grow your business. Ideal for small and medium-sized businesses looking to scale.

Platform Advantages

  • Automation. Save time by automating routine tasks, sending emails and SMS automatically.
  • Data centralization. All customer information in one place, simplifying work and analysis.
  • Sales growth. Attract more leads, turn them into customers and increase profits.
  • Personalization. Create personalized offers and build strong customer relationships.

Characteristics

  • Sales automation
  • User-friendly interface
  • Marketing integration
  • 24/7 customer support
  • Reporting and analytics
Keap (ex-Infusionsoft)
№6

Bitrix24

Bitrix24 - CRM system and workspace for an efficient sales department. Manage deals, automate the sales funnel, communicate with customers through the contact center, and coordinate projects - all in one place!

Platform Advantages

  • Sales growth. Manage deals, clients, and analytics in one place to increase profits.
  • Automation of routine tasks. Forget about repetitive tasks, focus on important decisions.
  • Convenient communication. Communicate with customers in chats, by phone, by email - all in Bitrix24!
  • Data centralization. All information about customers and deals in one space, easy access.

Characteristics

  • Sales automation
  • Integration with telephony
  • User-friendly interface
  • Reporting and analytics
  • Team collaboration
Bitrix24
№7

Capsule CRM

Capsule CRM is an easy-to-use CRM for sales that helps manage contacts, deals, and projects. Streamline sales and build strong customer relationships with Capsule's intuitive interface.

Platform Advantages

  • Simple integration. Easily connect to other services and tools you already use.
  • Convenient management. Track customers, deals, and projects in one place, without the hassle.
  • Increased productivity. Helps you focus on sales, not routine, speeding up deal closings.
  • Improved communication. Clear communication history with each client so you don't lose important information.

Characteristics

  • Intuitive interface
  • Convenient contact management
  • Sales funnel optimization
  • Improved team collaboration
  • Flexible report settings
Capsule CRM
№8

amoCRM

amoCRM - CRM system for sales, designed for messengers. Automate communication with customers using chat funnels, bots and omni-channel dialogues. Increase conversion by communicating where it is convenient for your customers!

Platform Advantages

  • Sales increase. Easily manage deals, analyze data and improve results.
  • Chat funnels. Automate communication with customers at every stage of the sales funnel.
  • Omnichannel. All communications in one place: messengers, email, calls.
  • Bot assistants. Unload managers by automating routine tasks.

Characteristics

  • Sales chat funnels
  • Omnichannel communications
  • Automation with bots
  • Integration with messengers
  • User-friendly amoCRM interface
amoCRM
№9

OneBox OS

OneBox OS - CRM/ERP platform for the sales department. Automate processes, manage telephony, warehouse and documents in one solution. Optimize work and increase profit!

Platform Advantages

  • Everything in one place. Manage sales, warehouse, documents and telephony in OneBox OS.
  • Automation of routine. Simplify daily tasks to focus on customers and profits.
  • Complete transparency. Track every deal and gain valuable analytics for growth.
  • Profit growth. Streamline processes to increase the number of successful deals.

Characteristics

  • Everything in one place
  • Sales automation
  • Ease of integration
  • User-friendly interface
  • 24/7 support
OneBox OS
№10

Apptivo

Apptivo is a suite of business applications with a CRM core, perfect for small and medium-sized businesses. Optimize your sales department with powerful tools for managing customers, deals, and communications. Increase sales efficiency with Apptivo!

Platform Advantages

  • Зростання продажів. Streamline team operations and increase profits.
  • Data centralization. All customer information in one place.
  • Automation of routine. Forget about repetitive tasks and reports.
  • Simple management. Intuitive Apptivo interface.

Characteristics

  • CRM for SMB
  • Sales automation
  • Intuitive interface
  • Application integration
  • 24/7 customer support
Apptivo
№11

Pipedrive

Pipedrive - CRM for sales, focusing on deal conversion. Visualize your pipeline, track progress, automate routine. Pipedrive will help your sales department close more deals and increase profits!

Platform Advantages

  • Visualization of deals. Clear sales pipeline, instant overview of deal status.
  • Convenient automation. Automate routine, focus on customers.
  • Effective forecast. Accurate sales forecasts for strategic decisions.
  • Conversion growth. More closed deals thanks to a focus on sales.

Characteristics

  • Convenient sales pipeline
  • Easy deal control
  • Automation of routine
  • Quick start of work
  • Focus on results
Pipedrive
№12

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to meet the needs of your sales department, automate processes, and increase profits!

Platform Advantages

  • Adaptation to needs. Customize SugarCRM to fit your company's unique processes.
  • Seamless integration. Easily integrate SugarCRM with other business tools.
  • Open source. Control data and expand functionality without restrictions.
  • Sales efficiency. Increase profits with improved team organization.

Characteristics

  • Open Source CRM
  • B2B sales
  • Customization
  • Automation
  • Reporting
SugarCRM
№13

KeyCRM

KeyCRM is a Ukrainian CRM for the sales department. It collects orders from all channels, simplifies communication with customers, keeps track of inventory, and provides analytics for the growth of your business. Optimize sales with KeyCRM!

Platform Advantages

  • A single sales space. All orders and customers from different channels in one place, convenient control.
  • Automation of routine. Forget about manual data entry, save team time.
  • Stock accounting. Control the balance of goods and avoid shortages or surpluses.
  • Detailed analytics. Track key indicators, make informed decisions.

Characteristics

  • Accounting for orders 360°
  • Sales automation
  • Convenient CRM for the team
  • Integration with marketplaces
  • Sales analytics in KeyCRM
KeyCRM
№14

Less Annoying CRM

Less Annoying CRM is the perfect choice for small businesses that need a simple and effective CRM for their sales department. No unnecessary features, just the necessary tools to manage customers and deals. Try Less Annoying CRM if you need a CRM without the hassle!

Platform Advantages

  • Easy to use. Intuitive interface, fast team training, focus on sales.
  • Affordable price. Transparent pricing without hidden fees, beneficial for small businesses.
  • Everything in one place. Manage contacts, deals and tasks in one tool.
  • Customer support. Quick and helpful assistance so you can focus on growth.

Characteristics

  • Simple interface
  • Easy to learn
  • UA language support
  • Sales automation
  • Affordable price
Less Annoying CRM
№15

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for sales departments with built-in telephony, email, and AI assistant. Automate sales, track leads, and improve customer communication. Optimize team performance and increase profits!

Platform Advantages

  • Integrated telephony. Make calls to clients directly from the CRM, record conversations and track history.
  • Smart automation. Automate routine tasks to focus on deals that generate profit.
  • Freddy AI assistant. Freddy provides valuable insights and predicts potential deals, helping to close more deals.
  • User-friendly interface. Intuitive design for quick learning and efficient team work.

Characteristics

  • Sales automation
  • Built-in telephony
  • Email marketing
  • AI assistant
  • User-friendly interface
Freshworks CRM (Freshsales)
№16

Odoo CRM

Odoo CRM is a powerful CRM system that is part of the Odoo ERP ecosystem. It is ideal for automating sales operations, improving customer communication, and increasing profits. All in one place!

Platform Advantages

  • Centralization of data. All customer information in one place, easy access and control.
  • Automation of routine. Odoo CRM automates tasks, increasing team productivity.
  • Full control of deals. Track every deal, from lead to close, effectively.
  • Integration with other software. Seamless work with other Odoo modules, such as accounting or marketing.

Characteristics

  • Sales automation
  • Data centralization
  • Real-time reporting
  • Integration with other modules
  • Flexible CRM configuration
Odoo CRM
№17

Salesforce Sales Cloud

Salesforce Sales Cloud - The #1 CRM for Sales. Build an effective sales pipeline, automate processes, and gain deep analytics. Boost team productivity and increase profits! Ideal for scaling businesses.

Platform Advantages

  • Sales Growth. Salesforce helps increase deal volume with improved visibility and control.
  • Personalized Experience. Create unique offers for each client based on data.
  • Real-time Analytics. Make informed decisions based on up-to-date reports and forecasts.
  • Effective Collaboration. Unite teams and coordinate efforts for better results.

Characteristics

  • Sales Automation
  • Clear Analytics
  • Easy Integration
  • 24/7 Support
  • Scalability
Salesforce Sales Cloud
№18

Insightly

Insightly: CRM + Project Management built for SMBs. Streamline sales, automate processes, and improve collaboration. Integrations with popular tools for your sales team.

Platform Advantages

  • Clear analytics. Accurate reports for revenue growth and strategy improvement.
  • Integration with other services. Unite all tools for a single workspace.
  • Project management. Connect sales and projects in one place.
  • Marketing automation. Attract more customers without wasting extra time.

Characteristics

  • CRM for small and medium-sized teams
  • Simple deal management
  • Integrations for business growth
  • Customer data centralization
  • Project and task support
Insightly
№19

SalesDrive

SalesDrive - CRM for online stores. Automate sales: integration with marketplaces, delivery services, payment systems and warehouse. Effective customer management and increased profits!

Platform Advantages

  • Integration with marketplaces. Manage sales from different platforms in one place, saving time and effort.
  • Order automation. Process orders faster, minimizing manual work and speeding up delivery.
  • Inventory management. Always up-to-date information on product availability to avoid shortages or surpluses.
  • Convenient sales reports. Analyze performance, identify trends and make informed decisions to increase profits.

Characteristics

  • Sales automation
  • Integrations for e-commerce
  • Warehouse management
  • User-friendly interface
  • 24/7 support
SalesDrive
№20

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM that enhances your sales capabilities. Deep integration with Microsoft 365 and Copilot ensures effective customer interaction, process automation, and data-driven decision making. Increase sales team productivity!

Platform Advantages

  • Integration with Microsoft 365. Seamless work with Outlook, Teams, Excel for productivity.
  • Copilot AI assistant. Smart prompts, reporting automation, communication personalization.
  • Increased sales. Sales funnel optimization, data analysis, better customer service.
  • Automation of routine. Time saving, error reduction, customer focus.

Characteristics

  • Sales automation
  • Integration with Microsoft 365
  • Copilot for sales
  • Analytics and reports
  • Customer personalization
Microsoft Dynamics 365 Sales
№21

Vtiger CRM

Vtiger CRM - a comprehensive platform for sales, marketing, and customer support. Streamline your sales team's work, automate processes, and increase customer satisfaction with Vtiger CRM!

Platform Advantages

  • Increased Sales. Optimize your sales funnel, track leads, and close more deals faster.
  • Improved Service. Single customer database for sales, marketing, and support, personalized communication.
  • Marketing Automation. Attract more customers, segment your audience, and send targeted campaigns.
  • Full Integration. Unite sales, marketing, and customer support in one powerful platform.

Characteristics

  • Sales Automation
  • User-Friendly Interface
  • Data Analytics
  • Customer Support
  • Marketing in one place
Vtiger CRM
№22

HubSpot CRM

HubSpot CRM - Free CRM for Sales Teams! One platform for marketing, sales, and support. Streamline customer interactions and boost revenue.

Platform Advantages

  • Free core. Start with free functionality, expand your capabilities gradually.
  • All in one place. All customer data, communications, and deals in one platform.
  • Sales automation. Effective tools for automating routine tasks and increasing sales.
  • Reporting and analytics. Track key metrics and make informed decisions for growth.

Characteristics

  • Free CRM
  • Sales Integration
  • Marketing Automation
  • 24/7 Customer Support
  • One platform
HubSpot CRM
№23

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate processes without leaving your inbox. The perfect solution for a sales team working with Gmail.

Platform Advantages

  • Integration with Gmail. Manage sales without leaving your inbox. Convenient and fast.
  • Lead management. Effectively process leads and increase conversion.
  • Sales funnels. Visualize the customer journey and optimize the process.
  • Automation of routine. Forget about repetitive actions, focus on deals.

Characteristics

  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Sales funnels
  • Lead management
NetHunt CRM
№24

Close

Close - CRM designed for sales teams looking to maximize the effectiveness of calls and email newsletters. Optimize your sales department and close more deals with Close!

Platform Advantages

  • Більше угод, швидше!. Close helps close more deals by automating and tracking communications.
  • Calls and email in one place. Make calls and send emails directly from Close, all in one interface.
  • Automatic email series. Create email series to automatically warm up leads.
  • Detailed sales analytics. Track progress and improve sales strategy with analytics.

Characteristics

  • Intuitive interface
  • Sales automation
  • Convenient email newsletters
  • Integration with telephony
  • Real-time reporting
Close
№25

Zoho CRM

Zoho CRM - cloud CRM for sales force automation. Increase sales, optimize marketing, and improve customer service with Zoho CRM's powerful tools. The perfect solution to boost your business efficiency.

Platform Advantages

  • Sales growth. Increase profits through effective lead and deal management.
  • Work optimization. Automate routine tasks and free up time for business development.
  • Service improvement. Personalize customer service and increase their loyalty.
  • Flexibility and adaptability. Customize Zoho CRM to your business needs and scale with it.

Characteristics

  • Sales automation
  • User-friendly interface
  • Real-time analytics
  • Integration with other services
  • Ukrainian language support
Zoho CRM
Which to Choose?

CRM Systems Comparison

# CRM Segment Main Features Free Initial Cost
1CPAshkaDropshippers, eCommerce, sales departmentsDropshipper accounting, order management, sales analysisFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom $9/month
3Agile CRMSMBs, startupsAutomation, integration, unificationFree plan (up to 10 users)from $8.99/month per user
4NutshellB2B, sales departmentsCRM, email marketing, sales automation14 days trialfrom $16/month per user
5Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
6Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
7Capsule CRMSmall business, salesContacts, deals, tasksFree planfrom $18/month per user
8amoCRMSmall business, salesChat funnels, automation, omnichannelTest 14 daysfrom $15/month per user
9OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
10ApptivoSmall business, CRMCRM, sales, automationFree testfrom $15/month per user (annual payment) or $20/month monthly
11PipedriveSmall business, salesPipeline, deals, automationTest 14 daysfrom $14.90/month per user
12SugarCRMB2B sales, enterprisesOpen source, customization, automationFree testfrom $49/month per user
13KeyCRMSmall business, eCommerceOrders, communications, analyticsTest 14 daysfrom $19/month
14Less Annoying CRMSmall business, sales departmentSimplicity, efficiency, sales30 day trial$19/month per user
15Freshworks CRM (Freshsales)Sales departments, small businessSales automation, AI assistant, Customer communicationsFree planfrom $9/month per user
16Odoo CRMAll industries, B2BDeal management, sales automation, Odoo integrationOne App Free (CRM for free)from €24.90/month per user
17Salesforce Sales CloudSmall, Medium, Large BusinessesSales Pipeline, Automation, Analytics30-day TrialFrom $25/month per user
18InsightlySMB, sales, teamsCRM, Project Management, Process Automation14-day trialFrom $29/month per user
19SalesDriveOnline stores, eCommerceAutomation, integration, customer management14 day trialfrom 349 UAH/month
20Microsoft Dynamics 365 SalesBusiness, salesAutomation, integration, analytics30 day trialfrom $65/month per user
21Vtiger CRMSmall businesses, enterprisesSales, marketing, support15-day Trialfrom $15/month per user
22HubSpot CRMSmall businesses, startupsAutomation, integration, analyticsFree planfrom $20/month per user
23NetHunt CRMSales departments, small businessGmail integration, leads, funnels.14-day trialfrom $24/month per user
24CloseSales departments, startupsCalls, email, automation14 day trialfrom $49/month per user
25Zoho CRMSmall business, enterprisesSales automation, marketing, customer serviceFree plan (up to 3 users)from $20/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is sales automation
This is software for optimizing and controlling business processes, increasing profits
? What are the benefits of implementing software
It increases productivity, improves customer service, and provides deeper data analysis
? How to choose the right software
Consider the size of the business, needs, integrations, and budget
? Is training required to work with the software
Yes, training is necessary to effectively use all the software features
? How much does it cost to implement the software
The cost depends on the chosen software, the number of users, and the necessary settings