The Best CRMs for Online Stores: Top 23

CPAshka is a CRM for dropshipping in Ukraine. Automate work with dropshippers, control payments and increase profits! Optimize your online store processes today!

Service Advantages

• Automation of dropshipping. CPAshka simplifies accounting for orders, payments and statistics. Save time!
• Counting dropshippers. Automatic accounting of partners and their sales. No manual calculations!
• Reporting and analytics. Detailed reports on sales, profit and dropshippers. Make informed decisions!
• Convenient order management. All orders in one place. Quick processing and shipment tracking.

Main Parameters

• Automation of dropshipping
• Convenient order accounting
• Integration with consignment note
• Reporting for dropshippers
• Support in Ukraine

LP-CRM - CRM for product business, e-commerce and service sector. Optimize online store sales, automate routine, increase profits! Convenient accounting of customers, orders and analytics in one place.

Service Advantages

• Increased sales. Personalized offers and marketing automation help increase conversion and customer loyalty.
• Automation of routine. LP-CRM automates order processing, document management and reporting, freeing up time for development.
• Centralized management. All information about customers, orders and sales in one place. Easy access and analysis.
• Integration with platforms. Connection to popular services, payment systems and delivery services for convenient operation.

Main Parameters

• Sales automation
• User-friendly interface
• Integration with marketplaces
• 24/7 customer support
• Analytics and reports

Odoo CRM - A powerful CRM system integrated into the Odoo ERP ecosystem. The ideal solution for online stores looking to automate sales, improve customer service, and optimize business processes. Manage everything in one place!

Service Advantages

• Data Centralization. All customer information in one place for better communication and analysis.
• Sales Automation. Efficient lead, deal, and sales forecast management.
• Integration with the entire Odoo suite. Full business control thanks to connection with other ERP modules.
• Loyalty Growth. Increase customer satisfaction with personalized service.

Main Parameters

• Sales Automation
• Convenient Integration
• Customer Data Analysis
• 24/7 Sales Support
• Funnel Optimization

Bitrix24 - CRM and workspace for your online store! Automate sales, process orders, communicate with customers through a convenient contact center. Manage projects and tasks in one place. Everything you need to grow your business!

Service Advantages

• Sales growth. All the tools to increase profits in one place: from leads to deals.
• Communication optimization. Effective interaction with customers through a convenient contact center.
• Routine automation. Automate tasks to focus on development strategy.
• Effective management. Control all aspects of the business in a single workspace.

Main Parameters

• Sales automation
• Integration with the site
• Customer management
• Analytics and reports
• 24/7 support

KeepinCRM is a simple CRM for online stores. Manage customers, tasks, deals, warehouse and finances in one place. Optimize sales and increase profits with KeepinCRM!

Service Advantages

• Everything in one place. Manage customers, deals, warehouse and finances in a single system, saving time and effort.
• Simple management. Intuitive interface, easy to learn and use, even without experience.
• Sales automation. Increase sales with automatic reminders, tasks, and deal tracking.
• Business optimization. Analyze data, make informed decisions and improve the results of your business with KeepinCRM.

Main Parameters

• Sales automation
• User-friendly interface
• Customer accounting
• Financial control
• SME support

Streak CRM is a CRM right in Gmail, perfect for online stores. Manage sales, track customers, and automate processes without leaving your inbox. Create custom pipelines to optimize your sales funnel.

Service Advantages

• Integration with Gmail. All customer communication in a familiar interface, no switching between applications.
• Custom pipelines. Customize sales stages to fit your unique business process.
• Automation of routine tasks. Automate sending emails and reminders to save time.
• Convenient collaboration. Shared access to customer data for effective teamwork.

Main Parameters

• Sales automation
• Integration with Gmail
• Custom funnels
• Customer management
• User-friendly interface

Copper CRM is a CRM for Google Workspace, ideal for online stores. Deep integration with Gmail simplifies customer and sales management directly from your mail. Optimize your processes and increase profits with Copper!

Service Advantages

• Integration with Gmail. Communicate with customers directly from your mail, track correspondence.
• Sales automation. Optimize the sales funnel and increase profits.
• User-friendly interface. Easy to learn, intuitive for the team.
• Relationship improvement. Increase customer loyalty, personalize interaction.

Main Parameters

• Sales automation
• Mail integration
• User-friendly interface
• Customer analytics
• Online trading support

Agile CRM - A CRM system that unifies sales, marketing, and support in one intuitive interface. An ideal solution for online stores: automate sales, increase customer loyalty, and optimize service!

Service Advantages

• All in one place. Manage sales, marketing, and customer support from a single platform, increasing team efficiency.
• Automation of routine tasks. Automate repetitive tasks to focus on business development and customer satisfaction.
• Improved communications. Ensure seamless communication between departments to better serve customers.
• Data analysis. Gain valuable insights into customers and sales for informed decision-making.

Main Parameters

• Sales automation
• Unified CRM platform
• 24/7 Customer support
• Intuitive interface
• Integration with services

Close - CRM for sales teams that focuses on calls and email marketing. Ideal for online stores that need a powerful tool to automate sales and increase conversion.

Service Advantages

• Sales growth. Automate calls and email to close more deals.
• Saving time. Focus on sales, and Close will take care of the routine.
• Improved communication. The entire history of interaction with the client in one place.
• Easy scaling. Grow your business with the powerful Close tool.

Main Parameters

• Sales automation
• Integration with the store
• Customer management
• Reporting and analytics
• Close customer support: Calls and email

Pipedrive - CRM designed for online store growth! Visualize your sales funnel, easily manage deals, and increase conversion rates. Integrate with your online store and turn leads into customers. Try Pipedrive today!

Service Advantages

• Sales visualization. Clear deal pipeline - see what's stuck and where, easily manage the process.
• Increased conversion. Pipedrive focuses on closing deals, helping to increase your profit.
• Routine automation. Automate repetitive tasks to focus on customers and sales.
• Simple integration. Easily integrates with other tools you already use.

Main Parameters

• Sales automation
• Clear analytics
• User-friendly interface
• Integrations with platforms
• Customer Support

Capsule CRM - lightweight CRM that simplifies managing customer base, deals, and projects. Ideal for online stores, helps keep everything under control and increase sales. Organize your contacts and improve customer interaction!

Service Advantages

• Simple integration. Easily connect your favorite sales and marketing tools.
• Sales optimization. Manage leads, deals, and customers in one place to increase profits.
• Intuitive interface. The intuitive design helps you quickly master the system.
• Project control. Effectively track progress, deadlines, and resources for successful project completion.

Main Parameters

• Sales automation
• Convenient customer management
• Integration with platforms
• Simple deal management
• Project support

Microsoft Dynamics 365 Sales - CRM for online stores that increases sales through deep integration with other Microsoft 365 services and the AI assistant Copilot. Optimize your sales funnel, automate routine tasks, and improve customer experience.

Service Advantages

• Deep integration. Connect sales with other Microsoft 365 tools for maximum efficiency.
• Copilot AI. Get smart prompts and automate routine tasks to increase sales.
• Improved analytics. Easily analyze data and make informed decisions to increase profits.
• Personalized experience. Create unique interactions with customers, increasing their loyalty and satisfaction.

Main Parameters

• Sales automation
• 365 Integration
• Copilot for analysis
• Reporting and forecasts
• Customer support

Freshworks CRM (Freshsales) - CRM for online stores with built-in telephony, email marketing and AI assistant. Optimize sales, automate routine and personalize customer interaction!

Service Advantages

• All in one place. Manage sales, marketing and support from a single Freshworks platform.
• Increase sales. More leads are converted into customers thanks to AI analytics and automation.
• Personalized communication. Communicate with customers using email, telephony and chat, taking into account their needs.
• Routine automation. Forget about repetitive tasks. Automate them and focus on business development.

Main Parameters

• Sales automation
• Telephony integration
• AI sales assistant
• User-friendly interface
• 24/7 customer support

Vtiger CRM - a platform that unifies sales, marketing, and customer support. The ideal solution for online stores looking to optimize business processes and increase customer loyalty. Automate everything in one place!

Service Advantages

• Sales Growth. Increase profits by optimizing your sales funnel and retaining customers.
• All in one place. Manage sales, marketing, and support on one Vtiger CRM platform.
• Marketing Automation. Attract more customers with targeted email campaigns and automation.
• 24/7 Customer Support. Provide excellent service, increasing buyer loyalty with Vtiger CRM.

Main Parameters

• Sales Automation
• Convenient Help Desk
• Marketing + CRM
• Vtiger CRM Integration
• Business Optimization

Keap (formerly Infusionsoft) - CRM and marketing automation created specifically for entrepreneurs. It will help automate your online store's sales funnel, increase customer loyalty, and increase profits.

Service Advantages

• Sales automation. Forget about the routine, focus on development, Keap will do everything for you!
• Personalization of communication. Every customer will feel your attention, increasing loyalty and repeat purchases.
• Clear analytics. Track key metrics to make informed decisions for business growth.
• All in one place. Manage customers, marketing and sales from a single Keap platform.

Main Parameters

• Convenient CRM for e-commerce
• Keap sales automation
• Marketing personalization
• Small business support
• Keap: all in one place

Nutshell: A simple CRM and email marketing platform built for B2B teams. Streamline sales, improve customer communication, and automate marketing campaigns. The perfect solution for your online store!

Service Advantages

• Easy integration. Connect with other tools for a complete picture.
• User-friendly interface. Intuitive and easy to use, no special knowledge required.
• Sales automation. Free up time by automating routine tasks.
• Personalized marketing. Create unique emails for your customers.

Main Parameters

• CRM for e-commerce
• Sales automation
• Store integration
• Customer analytics
• User-friendly interface

Need a CRM for an online store? monday sales CRM based on monday.com is a flexible solution for sales automation. Manage deals, customers, and teams effectively!

Service Advantages

• Sales automation. Save time and effort by automating routine tasks, focusing on customers.
• Centralized database. All customer information in one place, simplifying interaction and analysis.
• Clear data visualization. Quick overview of key performance indicators (KPIs) for informed decision-making.
• Easy integration with other tools. Integrate monday sales CRM with other applications for seamless operation.

Main Parameters

• Sales automation
• Integration with monday.com
• User-friendly interface
• Reporting and analytics
• 24/7 customer support

Creatio Sales - low-code CRM for automating online store sales. Manage customers, orders and marketing in a single system. Optimize processes and increase profits with a flexible CRM platform.

Service Advantages

• Simple automation. Easily customize sales and marketing processes without code.
• Sales growth. Optimize your sales funnel and increase profits.
• Personalized approach. Create unique offers for each customer.
• Performance analysis. Track key metrics and improve results.

Main Parameters

• Sales automation
• Flexible configuration
• Integration with the store
• User-friendly interface
• Low code, speed

SugarCRM - flexible CRM system with an open architecture, ideal for B2B sales. Optimize customer management and increase the profit of your online store with SugarCRM!

Service Advantages

• Open source. Customize the CRM to the needs of your business, without restrictions.
• B2B orientation. Tools for managing complex sales.
• Flexible integration. Easily integrate with other systems.
• Sales automation. Optimize the sales funnel and increase profits.

Main Parameters

• Sales automation
• Customer tracking
• Data analytics
• Integration with platforms
• Open source CRM

amoCRM - CRM with a focus on messengers, ideal for online stores. Create chat funnels, connect bots, conduct omnichannel dialogues with customers directly in the CRM. Increase sales and improve service!

Service Advantages

• More sales. Increase profits through automation and personalization of communications.
• Clients in messengers. Communicate with customers where they already are - in familiar messengers.
• Omnichannel. All customer requests in one window, none will be lost.
• Assistant bots. Automate answering questions and processing orders, 24/7.

Main Parameters

• Sales automation
• Convenient integration with messengers
• Chatbots for 24/7 support
• Omnichannel communication
• Personalized customer experience

Binotel SmartCRM - CRM for online stores. 360° customer profile, sales analytics, tasks for managers and integration with Binotel telephony. Everything for effective customer management!

Service Advantages

• 360° customer profile. All customer information in one place for quick response.
• Sales analytics. Accurate data to improve strategy and increase profits.
• Task automation. Saving time on routine operations, focus on development.
• Integration with telephony. Convenient communication with customers and call processing in the system.

Main Parameters

• 360° customer profile
• Sales automation
• Reporting and analytics
• Integration with telephony
• 24/7 support

Apptivo is a suite of business applications with a CRM core, ideal for small and medium-sized businesses, especially for online stores. Streamline sales, manage customers, and automate business processes with Apptivo!

Service Advantages

• Sales growth. Increase profits by automating Apptivo marketing and sales.
• Customer optimization. Personalize the experience and build loyalty with Apptivo.
• Cost savings. Apptivo integrated solution is cheaper than separate services.
• Convenience for SMB. Easy implementation of Apptivo for small and medium-sized businesses.

Main Parameters

• Sales automation
• Integration with platforms
• User-friendly interface
• Customer analytics
• 24/7 support

SalesDrive - CRM for e-commerce: integration with marketplaces, delivery services, payment systems and warehouse. Optimize sales, automate processes and manage your business effectively!

Service Advantages

• Sales automation. Forget about the routine, focus on business development.
• SalesDrive Integrations. Connect all the necessary services in one click.
• Analytics and reports. Get a complete picture of sales in real time.
• 24/7 support. Our team is always ready to help you with any question.

Main Parameters

• Sales automation
• Integration with marketplaces
• Convenient warehouse management
• Order processing optimization
• 24/7 customer support