TOP 28 CRM for Leads: Business System Ranking
Rating

Select a CRM for Your Processes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. Optimize lead processing and scale your business with CPAshka!

What You Get

  • Sales automation. Free up time from routine, focus on business development.
  • Accurate accounting of dropshippers. Automatic calculation of commissions and payments without Excel.
  • Clear analytics. Track the performance of channels and dropshippers in real time.
  • Integration with popular services. Easily connect Nova Poshta, API and other necessary tools.

Main Parameters

  • Lead automation
  • User-friendly interface
  • Accounting for dropshippers
  • Integration with the API
  • Quick start
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Automate lead processing, increase sales and improve customer service. The perfect solution for optimizing your processes!

What You Get

  • Increase sales. Convert more potential customers into real buyers.
  • Automation of routine. Focus on business development, not on daily tasks.
  • Detailed analytics. Track performance and make informed decisions.
  • Easy implementation. Intuitive interface for a quick start in LP-CRM.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Lead tracking 24/7
  • Integration with services
  • Reporting and analytics
LP-CRM
№3

amoCRM

amoCRM: CRM system with a focus on messengers. Chat funnels, bots and omnichannel dialogues allow you to effectively process leads and automate communication with customers. Turn correspondence into deals!

What You Get

  • Chat funnels. Automate communication, lead customers to deals more efficiently.
  • Omnichannel. All messages from messengers and mail in one window.
  • Helper bots. Automate routine, answer 24/7, collect information.
  • Clear analytics. Evaluate efficiency, improve results, see weaknesses.

Main Parameters

  • Sales chat funnels
  • Integration with messengers
  • Omnichannel communication
  • Dialogue automation
  • User-friendly amoCRM interface
amoCRM
№4

Pipedrive

Pipedrive - CRM for lead generation and increased deal conversion. Visualize your sales pipeline, track deal progress, and maximize profit. Intuitive interface for efficient lead management!

What You Get

  • Clear deals. Visual pipeline shows the progress of each deal
  • More closed deals. Pipedrive helps focus on conversion
  • Simple integration. Easily connect to your favorite tools
  • Routine automation. Forget manual work, focus on sales

Main Parameters

  • Simple interface
  • Visual pipeline
  • Sales automation
  • Convenient lead generation
  • Conversion growth
Pipedrive
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Capture leads, automate sales, and grow your business with a powerful, yet easy-to-use CRM. The perfect solution for handling and converting leads!

What You Get

  • Marketing Automation. Attract more customers in less time by personalizing every interaction.
  • Centralized management. All customer information in one place for better service and sales.
  • Sales growth. Automated sales funnels help turn leads into customers.
  • Time saving. Automate routine tasks and focus on growing your business.

Main Parameters

  • Sales automation
  • Easy lead management
  • Holistic view of customers
  • Hassle-free marketing
  • Small business support
Keap (ex-Infusionsoft)
№6

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for increasing sales. Automate your sales funnel, get valuable analytics, and build strong customer relationships. The perfect solution for managing leads and increasing the efficiency of your business.

What You Get

  • Growth in sales. More deals, higher team productivity and better control over the sales funnel.
  • Personalized experience. Satisfied customers = loyalty and repeat sales thanks to a deep understanding of their needs.
  • Forecasting success. Accurate reports and analytics for strategic decisions and optimization of efforts.
  • Effective collaboration. The team works as one, sharing information and responding quickly to changes.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Performance analysis
  • Conversion increase
  • Communication improvement
Salesforce Sales Cloud
№7

Close

Close - CRM for sales departments, focused on calls and email newsletters. Automate lead processing, increase conversion, and close more deals. An ideal choice for teams that actively use phone and email.

What You Get

  • Easy calls. Call clients in one click directly from Close! Forget about dialing numbers manually.
  • Powerful email automation. Set up email series so no one forgets about you! Increase conversion.
  • Predictable sales. Analyze data to see promising deals and optimize the process.
  • Intuitive interface. Intuitive design - quick team training and productive work.

Main Parameters

  • Sales automation
  • One-click calls
  • Email marketing
  • User-friendly interface
  • Lead analytics
Close
№8

Insightly

Insightly - CRM and project management in one. Ideal for small and medium-sized businesses (SMB). Automate lead processing, sales, and project delivery. Integrations with popular services.

What You Get

  • Increased Sales. More customers, higher conversion rates, and increased profits for your business.
  • Optimized Projects. Project and customer management in one place for SMBs.
  • Tool Integrations. Connect Insightly with your favorite apps for convenience.
  • Intuitive Interface. Easy to use, quick team onboarding.

Main Parameters

  • Lead Management
  • Sales Automation
  • Project Management
  • Integrations for SMBs
  • User-Friendly Interface
Insightly
№9

HubSpot CRM

HubSpot CRM - Free CRM to handle leads that grow into sales! Marketing, sales, and customer support on one platform. Automate your sales funnel and increase conversion.

What You Get

  • Free start. Get basic features for free to evaluate the capabilities of HubSpot.
  • Unified platform. Marketing, sales, and support - all in one place for efficient operation.
  • Sales automation. Free up time from routine to focus on customer acquisition.
  • Clear analytics. Track the effectiveness of efforts and optimize strategies.

Main Parameters

  • Free CRM
  • Easy integration
  • Sales automation
  • Real-time reporting
  • Improving customer interaction
HubSpot CRM
№10

Apptivo

Apptivo is a suite of business applications with a powerful CRM core, ideal for SMBs. Effectively manage leads, customers, and your entire business in one place. Streamline lead handling with Apptivo!

What You Get

  • Sales growth. Convert more leads into customers with Apptivo.
  • Communication optimization. One platform for all prospect interactions.
  • Full integration. All necessary business applications in one place for SMBs.
  • Easy lead management. Track and analyze each lead's path to a deal.

Main Parameters

  • CRM for SMB
  • Lead Management
  • User-friendly interface
  • Sales automation
  • Unified CRM solution
Apptivo
№11

Zoho CRM

Zoho CRM - cloud CRM for effective lead management, sales automation, marketing, and service. Increase conversion and accelerate deal closing with Zoho CRM!

What You Get

  • Clear interface. Intuitive navigation, fast team training and easy implementation.
  • Sales automation. Focus on deals, not routine. Automate tasks and increase efficiency.
  • Real-time analytics. Get instant reports, forecast sales and make informed decisions.
  • Integration with other services. Zoho CRM easily integrates with mail, calendar, social networks and other tools.

Main Parameters

  • Sales automation
  • Convenient lead management
  • Analytics and reports
  • Integration with other services
  • 24/7 customer support
Zoho CRM
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for effective lead management. Built-in telephony, email and AI assistant automate sales and improve communication with customers. Convert more leads into customers!

What You Get

  • All in one place. Telephony, email, and AI in a single platform for effective communication.
  • Sales growth. Automate routine tasks to focus on closing deals.
  • Intelligence for action. AI assistant analyzes data and provides valuable tips for success.
  • Simple integration. Easily connect Freshsales to other tools.

Main Parameters

  • Sales automation
  • Built-in telephony
  • AI for lead analysis
  • Centralized CRM
  • Intuitive interface
Freshworks CRM (Freshsales)
№13

Bitrix24

Bitrix24 - CRM and workspace for effective lead processing! Automate sales, manage the contact center and projects in one place. The perfect solution for growing your business!

What You Get

  • Increased sales. Increase lead conversion to customers through automation and analytics.
  • Time saving. Optimize routine tasks and focus on business development.
  • Convenient management. All information about customers and deals in one place.
  • Teamwork. Shared access to data and effective communication between departments.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Effective lead management
  • Integration with channels
  • 24/7 support
Bitrix24
№14

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage leads, customers, tasks, deals, warehouse and finances in one place. An ideal solution for processing and converting leads into profitable customers!

What You Get

  • Understandable interface. Easy navigation, quick team training, minimum adaptation time.
  • All in one place. Manage customers, tasks, deals, and finances in KeepinCRM.
  • Business growth support. Scale sales, attract more customers more efficiently.
  • Affordable price. Save money, get the most functionality for SMEs.

Main Parameters

  • Convenient CRM for SMEs
  • Customers and deals in one place
  • Tasks and warehouse accounting
  • Simple interface
  • Sales automation
KeepinCRM
№15

SalesDrive

SalesDrive - CRM for online stores that automates lead processing! Integration with marketplaces, delivery services and payment systems. Warehouse accounting, convenient sales management. Optimize your business with SalesDrive!

What You Get

  • Integration with marketplaces. Manage sales from all platforms in one place, optimize product flows.
  • Sales automation. Free up team time from routine, increase order processing speed.
  • Real-time inventory management. Always up-to-date information on balances, control over the movement of goods.
  • Convenient sales analytics. Track key indicators, make informed decisions for business development.

Main Parameters

  • Lead automation
  • Integrations for e-commerce
  • User-friendly interface
  • SalesDrive sales control
  • Sales funnel optimization
SalesDrive
№16

Copper

Copper CRM is the ideal CRM system for Google Workspace, especially for Gmail. Deep integration with mail allows you to easily manage leads and deals directly from your mailbox, increasing the efficiency of processing potential customers.

What You Get

  • Integration with Gmail. The entire history of correspondence with the client directly in Google Workspace, saving time.
  • Sales automation. Free the team from routine, focus on deals.
  • User-friendly interface. Intuitive design, quick team training.
  • Complete customer picture. All customer data in one place, easy access to information.

Main Parameters

  • Integration with Gmail
  • Lead automation
  • Reporting and analytics
  • Easy to use
  • Customer support
Copper
№17

Streak CRM

Streak CRM is a CRM integrated directly into Gmail! Manage leads, deals, and projects using customized pipelines. Optimize your sales funnel without leaving your familiar email interface.

What You Get

  • All in Gmail. Manage contacts and deals directly from your email, without switching.
  • Custom pipelines. Customize the sales funnel to fit your unique business process.
  • Convenient collaboration. Share and track team progress in real time.
  • Time saving. Automate routine tasks and focus on business development.

Main Parameters

  • Gmail integration
  • Custom funnels
  • Lead tracking
  • Sales automation
  • Team collaboration
Streak CRM
№18

Odoo CRM

Odoo CRM - a powerful CRM system integrated into ERP Odoo. Ideal for effective lead processing, sales automation, and customer relationship management. Grow your business with Odoo!

What You Get

  • Centralization of data. All customer information in one place for better control.
  • Full integration. Odoo CRM works with all Odoo applications, no breaks.
  • Sales increase. More closed deals thanks to effective lead management.
  • Automation of routine. Simplify daily tasks and focus on development.

Main Parameters

  • Lead centralization
  • Sales automation
  • Real-time reporting
  • Integration with ERP
  • Customization to needs
Odoo CRM
№19

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales automation. An effective solution for managing leads and building processes of any complexity. Increase conversion and optimize the work of the sales department with Creatio!

What You Get

  • Sales automation. Increases team efficiency and speeds up deal closing, freeing up time for important tasks.
  • Creatio low-code. Easily customize and adapt the platform to the unique needs of the business without involving programmers.
  • 360° customer overview. Get complete customer information in one place for personalized interaction and better service.
  • Process automation. Automate routine tasks, improve consistency and reduce the risk of errors, optimizing the workflow.

Main Parameters

  • Sales automation
  • Low code, quick start
  • Lead management effectively
  • Single platform for sales
  • 360° customer support
Creatio (Sales)
№20

monday sales CRM

Monday sales CRM - flexible CRM system based on monday.com, adapted for sales teams. Effectively process leads, automate processes, and increase sales. The perfect solution for managing potential customers!

What You Get

  • Full adaptation. Customize to the needs of your business, flexibility is a key advantage!
  • Intuitive interface. Intuitive design for quick learning and efficient work.
  • Data centralization. All customer information in one place, easy access for the team.
  • Real-time reporting. Instantly track key metrics and make informed decisions.

Main Parameters

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Lead tracking
  • Real-time reporting
monday sales CRM
№21

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales and lead management. Deep integration with Microsoft 365 and Copilot enables process automation, personalized customer interaction, and increased lead conversion into deals.

What You Get

  • Integration with Microsoft 365. Work with Outlook, Teams, and other familiar tools in a single environment, increasing efficiency.
  • Copilot AI assistant. Get smart tips and automate routine tasks with artificial intelligence.
  • Clear analytics. Track key metrics, analyze data, and make informed decisions.
  • Scalability of the solution. Grow your business by adapting the platform to new needs and challenges.

Main Parameters

  • Lead automation
  • Integration with Microsoft 365
  • Copilot Artificial Intelligence
  • Sales analytics
  • Personalized experience
Microsoft Dynamics 365 Sales
№22

Agile CRM

Agile CRM unites sales, marketing, and support in one convenient system. Engage more leads, automate processes, and increase customer loyalty! The perfect solution for effective lead management and growing your business.

What You Get

  • All in one place. Sales, marketing, and support are combined for seamless operation.
  • Clear interface. An intuitive design makes daily tasks easier.
  • Effective customer management. Increase lead conversion to buyers with Agile CRM.
  • Automation of routine tasks. Automate tasks to focus on business development.

Main Parameters

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 support
  • Increased conversion
Agile CRM
№23

SuiteCRM

Open Source CRM ideal for lead management! Customize the system to suit your business needs and automate sales. Wide functionality and flexible settings.

What You Get

  • Open Source. Full freedom of customization and integration without license restrictions.
  • SuiteCRM Flexibility. Adapt the system to your business needs, not vice versa.
  • Cost savings. No license fees, only implementation and support costs.
  • Full data control. Your data is stored on your servers, no risk of leakage.

Main Parameters

  • Open Source
  • Flexible configuration
  • Sales automation
  • Lead tracking
  • Data integration
SuiteCRM
№24

KeyCRM

KeyCRM - Ukrainian CRM for effective lead processing. Orders from all channels, convenient communication with customers, warehouse management and powerful analytics in one place. Optimize your sales with KeyCRM!

What You Get

  • All in one place. Orders, chats, warehouse - a single KeyCRM platform for business control.
  • Clear interface. Intuitive management, quick team training, Ukrainian support.
  • Sales automation. KeyCRM saves time on routine tasks, increases profits and customer loyalty.
  • Flexible analytics. Analyze sales, customers, efficiency. Make data-driven decisions.

Main Parameters

  • Sales automation
  • Convenient CRM for leads
  • All channels in one place
  • Analytics and reporting
  • Ukrainian support
KeyCRM
№25

Capsule CRM

Capsule CRM is a simple CRM system for organizing leads, contacts, deals and projects. An ideal tool for small businesses to avoid losing any potential customers and effectively manage sales.

What You Get

  • Simple integration. Easily connect your favorite sales and marketing tools.
  • Convenient contact management. Keep all customer information in one place for effective communication.
  • Deal optimization. Track deal progress, increase sales and maximize profit.
  • Improving teamwork. Share data, improve communication and achieve common goals.

Main Parameters

  • Simple interface
  • Convenient lead management
  • Integration with mail
  • Deal tracking
  • Project support
Capsule CRM
№26

OneBox OS

OneBox OS - CRM/ERP platform for processing leads, sales automation, telephony and warehouse accounting. All in one solution for effective business management!

What You Get

  • Data centralization. All customer information in one place, easy access for the team.
  • Sales automation. Optimize the sales funnel, from first contact to deal.
  • Time saving. Free up time for important tasks by automating routine operations.
  • Profit growth. Increase sales and customer loyalty with OneBox OS.

Main Parameters

  • OneBox OS: CRM+ERP in one system
  • Sales automation
  • Lead processing: easy and fast
  • Telephony integration
  • Document flow: all in one place
OneBox OS
№27

NetHunt CRM

NetHunt CRM - CRM in Gmail, designed for lead and sales management. Funnels, automation, and all the necessary information about customers - right in your inbox. Optimize the sales department without switching to other applications!

What You Get

  • Integration with Gmail. All work with clients directly in your mail, conveniently and habitually.
  • Clear sales funnel. Visualize the client's path and manage deals effectively.
  • Automation of routine tasks. Forget about repetitive tasks, NetHunt will do everything for you.
  • Real-time reporting. Track key metrics and make informed decisions.

Main Parameters

  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Sales funnels
  • Lead management
NetHunt CRM
№28

Less Annoying CRM

Less Annoying CRM - dead simple CRM for small business. Focus on sales, not training! No unnecessary features, complexities, or hidden fees. Ideal for lead processing and customer base management.

What You Get

  • Simple interface. Intuitive design for instant start without training.
  • Time saving. Optimize the routine to focus on customers.
  • Clear sales control. Track deals to never miss an opportunity.
  • Customer support. Quick help to keep you up to date.

Main Parameters

  • Simple interface
  • Easy to use
  • Lead automation
  • Convenient support
  • For small business
Less Annoying CRM
Overall Table

CRM Comparison

# CRM Positioning What It Can Do Free Plan Starting Price
1CPAshkaDropshippers, online storesAccounting, automation, scalingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesLead management, automation, reportingFree version up to 50 orders per monthfrom $9/month
3amoCRMSmall business, salesChat funnels, automation, omnichannel14 day testfrom $15/month per user
4PipedriveSmall business, salesSales pipeline, automation, lead generation14-day trialfrom $14.90/user/month
5Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
6Salesforce Sales CloudEnterprises, salesSales automation, lead management, sales analyticsTest 30 daysfrom $25/month per user
7CloseSales departments, B2BCalls, Email, Automation14 day trialfrom $49/month per user
8InsightlySMBs, Sales, ProjectsCRM, Projects, Automation14-day TrialFrom $29/month per user
9HubSpot CRMSmall business, marketers, salespeopleFree CRM, sales automation, single platformFree planfrom $20/month per user
10ApptivoSMBs, startupsCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
11Zoho CRMSmall business, enterprisesSales automation, lead management, reportingFree plan (up to 3 users)from $20/month per user
12Freshworks CRM (Freshsales)Small business, salesAutomation, integration, AI assistantFree planfrom $9/month per user
13Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
14KeepinCRMSMB, sales, serviceLead management, automation, integrationTest 7 daysfrom 290 UAH/user/month
15SalesDriveOnline stores, eCommerceAutomation, integration, accounting14 day testfrom UAH 349/month
16CopperSmall business, salesGmail integration, lead management, deals14 day trialfrom $29/month per user
17Streak CRMSmall business, freelancersGmail integration, pipelines, leadsFree planfrom $59/month per user
18Odoo CRMSmall business, medium business, large businessLead management, sales automation, ERP integrationOne App Free (CRM for free)from €24.90/month per user
19Creatio (Sales)B2B, B2C, salesSales automation, lead management, low-codeFree trial accessprice on request
20monday sales CRMSales teams, small/medium businessLead management, automation, increased salesFree plan (up to 2 users)from $12/month per user (min. 3 seats)
21Microsoft Dynamics 365 SalesSales, marketing, serviceAutomation, integration, analytics30 day trialfrom $65/month per user
22Agile CRMSMBs, startupsCRM, automation, supportFree plan (up to 10 users)from $8.99/month per user
23SuiteCRMSMBs, enterprisesCustomization, automation, integrationOpen Source Software (free)from $0/month (self-hosted)
24KeyCRMSmall business, eCommerceOrders, communication, analytics14 day testfrom $19/month
25Capsule CRMSmall business, salesContacts, deals, salesFree planfrom $18/month per user
26OneBox OSSMB, e-commerce, manufacturingCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
27NetHunt CRMSmall business, salesGmail integration, automation, leads14-day trialfrom $24/month per user
28Less Annoying CRMSmall business, entrepreneursSimplicity, accessibility, leadsTest 30 days$19/month per user
Frequently Asked Questions

Frequently Asked Questions

? What does it give to the business?
Sales optimization, process automation, increased customer loyalty
? What are the main functions?
Data collection, storage, analysis, communication automation, reporting
? What is the implementation cost?
Depends on the functionality, business size, and chosen provider
? How to choose the right one?
Consider needs, budget, integration with other services, user reviews
? Why are there 28 in the TOP?
Because the market offers many solutions with different functionality for different needs