Top CRMs for Online Customer Management | Best Systems
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Test and Choose a CRM

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Convenient customer accounting, sales automation and analytics. Optimize your business now!

Platform Advantages

  • Understandable interface. Intuitive navigation, quick learning for a team of any level.
  • Sales automation. Increase profits by automating routine tasks and sales funnels.
  • 24/7 deal control. A complete picture of sales, from application to payment, in one place and from any device.
  • Analytics and reports. Accurate data for making informed decisions and optimizing business processes.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Analytics and reports
  • 24/7 customer support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of order, customer and dropshipper accounting. Simplify your business with CPAshka!

Platform Advantages

  • Accounting for dropshippers. Automatic calculation of commissions, payments and orders for each partner.
  • Saving time. Automate routine tasks and focus on business development.
  • Convenient analytics. Get reports on sales, profit and dropshipper performance.
  • CPAshka - for Ukraine. Developed taking into account the needs of Ukrainian dropshipping.

Main Parameters

  • Online customer accounting
  • Dropshipping automation
  • User-friendly interface
  • Counting dropshippers
  • CRM for Ukraine
CPAshka
№3

Capsule CRM

Capsule CRM - A simple and intuitive CRM for small businesses. Conveniently track customers, deals, and projects in one place. Streamline sales and improve customer relationships online. Try it for free!

Platform Advantages

  • Simple interface. Intuitive, easy to learn and use Capsule CRM every day.
  • Contact organization. Keep all communication history in one place, improve relationships.
  • Deal tracking. Control sales progress, increase profits with Capsule CRM.
  • Project management. Plan, delegate, track tasks - all in one platform.

Main Parameters

  • Simple interface
  • Contact management
  • Deal management
  • Email integration
  • Convenient reports
Capsule CRM
№4

HubSpot CRM

HubSpot CRM - a powerful free CRM for online customer accounting. Marketing, sales and support - all in one platform. Optimize customer interaction and increase profits!

Platform Advantages

  • Free core. Start with basic features, at no cost, and scale as needed.
  • Single platform. Marketing, sales and support in one place for coordinated work.
  • Full customer view. Gather customer data in one place for better service.
  • Routine automation. Automate repetitive tasks and focus on growth.

Main Parameters

  • Free CRM
  • Single platform
  • Sales automation
  • Analytics and reporting
  • Integration with marketing
HubSpot CRM
№5

Vtiger CRM

Vtiger CRM is the only platform for managing sales, marketing, and customer support. The ideal solution for small and medium-sized businesses looking to streamline all online customer interaction processes.

Platform Advantages

  • Everything in one place. Sales, marketing, and support - a single platform for seamless operation.
  • Clear interface. Easy to learn, quick to adapt, effective to use.
  • Flexible settings. Adapt Vtiger to the needs of your business, not vice versa.
  • Improved communication. The entire history of customer interaction is always at your fingertips.

Main Parameters

  • 24/7 online access
  • Sales automation
  • Email integration
  • Customer support
  • Reporting and analytics
Vtiger CRM
№6

KeyCRM

KeyCRM - Ukrainian CRM for business automation. Integrates orders from all channels, customer communications, warehouse management, and analytics. Optimize sales and manage customers more efficiently!

Platform Advantages

  • All in one place. Manage sales, warehouse, and customer communications from a single KeyCRM platform
  • Intuitive interface. Intuitive design for easy day-to-day work
  • Automation of routine tasks. Forget about manual data entry and repetitive tasks, KeyCRM will do everything for you
  • Ukrainian support. Qualified and fast support in Ukrainian

Main Parameters

  • Ukrainian CRM
  • Orders from all channels
  • Online warehouse management
  • Customer communications
  • Sales analytics
KeyCRM
№7

NetHunt CRM

NetHunt CRM is a CRM system for Gmail that allows you to manage leads, sales funnels, and automate business processes directly from your email. Convenient customer accounting and increased sales!

Platform Advantages

  • Gmail integration. Manage sales without leaving your usual email.
  • Lead Management. Easily track and nurture potential customers.
  • Report automation. Get up-to-date analytics to improve your strategy.
  • Convenient sales funnel. Visualize the sales process and increase profits.

Main Parameters

  • Integration with Gmail
  • Sales automation
  • Accounting for leads and deals
  • Online sales funnels
  • Convenient CRM interface
NetHunt CRM
№8

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales and building seamless customer journeys. Optimize customer accounting, manage deals, and increase team efficiency with Creatio!

Platform Advantages

  • Автоматизація продажів. Increase team efficiency and speed up deals with smart Sales Creatio tools.
  • Low code. Easily adapt the platform to business needs without in-depth programming knowledge.
  • Data centralization. All customer information in one place for better interaction and decision making.
  • Process automation. Optimize business processes and increase productivity with Creatio's intelligent tools.

Main Parameters

  • Sales automation
  • Flexible CRM platform
  • Low code, fast
  • Customer accounting made easy
  • Support for business processes
Creatio (Sales)
№9

SuiteCRM

SuiteCRM is a powerful open-source CRM system for customer management. An ideal solution for businesses that need extensive customization and integration capabilities. Streamline sales, marketing and customer service with SuiteCRM!

Platform Advantages

  • Open source. Full control over data and functionality, adaptation to needs.
  • Wide customization. Customize the system to the unique business processes of the company.
  • Cost savings. No license fees, only implementation costs.
  • Data centralization. All customer information in one place, easy access.

Main Parameters

  • Open source
  • Flexible setup
  • Customer accounting
  • Sales automation
  • Convenient support
SuiteCRM
№10

monday sales CRM

Monday Sales CRM is a flexible CRM system based on the monday.com platform, designed specifically to optimize the work of sales teams. Manage leads, automate processes and increase profits with ease! Ideal for online customer accounting.

Platform Advantages

  • Centralized data location. All customer information in one intuitive interface for better organization.
  • Automation of routine. Automate repetitive tasks and free up time for sales, not administration.
  • Improved team collaboration. Shared access to information and easy communication for more effective teamwork.
  • Clear sales analytics. Get clear reports and forecasts to make informed data-driven decisions.

Main Parameters

  • Flexibility based on monday.com
  • Sales automation
  • User-friendly interface
  • Centralization of customer data
  • Improving team productivity
monday sales CRM
№11

Odoo CRM

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Manage sales, marketing, and customer support in one online solution. Effective customer accounting, process automation, and analytics for your business growth.

Platform Advantages

  • Holistic view of customers. All customer information in one place, available instantly for decision-making.
  • Sales automation. Optimize the sales funnel from lead to deal and increase profit.
  • Integration with ERP. A single platform for all business processes, without gaps and data duplication.
  • User-friendly Odoo interface. Easy to learn, simple to use, increases team productivity.

Main Parameters

  • Comprehensive solution
  • Integration with other modules
  • Sales automation
  • Analytics and reports
  • Personalization of settings
Odoo CRM
№12

Less Annoying CRM

Less Annoying CRM is a simple CRM system designed specifically for small businesses. No unnecessary functions, only the necessary tools for accounting for customers, deals and tasks. Optimize your sales with Less Annoying CRM!

Platform Advantages

  • Easy to use. Intuitive interface for quick learning without the need for training.
  • Contact organization. All customer information in one place, convenient and accessible.
  • Clear reports. Track sales progress and analyze the effectiveness of efforts.
  • Customer Support. Personal help when you need it, without long waiting.

Main Parameters

  • Intuitive interface
  • Easy to set up
  • Affordable price
  • Customer Support
  • Mobile access
Less Annoying CRM
№13

Zoho CRM

Zoho CRM - a cloud-based CRM system for automating sales, marketing, and customer service. Optimize customer relationships, increase sales, and improve service quality. Zoho CRM is your reliable assistant in running your business online.

Platform Advantages

  • Sales Automation. Increase profits by optimizing your sales funnel and automatic reminders.
  • Personalized Marketing. Attract customers with targeted campaigns and data analysis.
  • 24/7 Support. Get fast help from the Zoho team of experts at any time.
  • Integration with other services. Connect Zoho CRM with your favorite software for a seamless workflow.

Main Parameters

  • Cloud CRM
  • Sales Automation
  • User-friendly interface
  • Integration with Zoho Apps
  • Ukrainian language support
Zoho CRM
№14

Nutshell

Nutshell is a CRM and email marketing in one, designed for B2B teams. Simplify customer accounting and automate sales! The perfect solution for online customer relationship management.

Platform Advantages

  • Intuitive interface. Easy to learn and use, no special skills required.
  • All in one place. Manage sales and email marketing effectively.
  • Sales growth. Nutshell helps attract more customers and increase profits.
  • Support for B2B teams. Specially designed for the needs of B2B business, an effective tool.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Convenient email marketing
  • B2B orientation
  • Customer support
Nutshell
№15

Agile CRM

Agile CRM is a comprehensive CRM that combines sales, marketing, and customer service into a single platform. Optimize customer management and increase sales with Agile CRM!

Platform Advantages

  • All in one place. Manage sales, marketing, and support from a single Agile CRM platform.
  • Intuitive interface. Intuitive navigation saves you time and effort.
  • Routine automation. Automate repetitive tasks to focus on growth.
  • Sales growth. Agile CRM helps attract and retain customers, increasing profits.

Main Parameters

  • Simple interface
  • Sales automation
  • Convenient marketing
  • Customer support
  • All in one place
Agile CRM
№16

SugarCRM

SugarCRM - flexible CRM system with open source, ideal for B2B sales. Customize it to suit your business needs and get the most out of working with customers. A great choice for online customer accounting!

Platform Advantages

  • Open source. Easy to adapt to business needs, integrate with other services.
  • B2B orientation. Specialized features for complex sales, increased profits.
  • Scalability. Grows with your business, supports large amounts of data.
  • Sales automation. Optimizes the sales funnel, improves conversion, saves time.

Main Parameters

  • Online customer accounting
  • Open source
  • Flexibility of settings
  • B2B sales
  • Process automation
SugarCRM
№17

Streak CRM

Streak CRM is a CRM built directly into your Gmail. Organize customer interactions, email correspondence, and sales with custom pipelines without leaving your inbox. Manage the entire sales process in one place!

Platform Advantages

  • Integration with Gmail. Manage customers directly from your email, without switching between platforms.
  • Custom pipelines. Customize sales stages to fit the needs of your business.
  • Team collaboration. Share, discuss, and monitor deals together.
  • User-friendly interface. Intuitive design simplifies daily work.

Main Parameters

  • Integration with Gmail
  • Custom pipelines
  • Online customer accounting
  • Team collaboration
  • Simple interface
Streak CRM
№18

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for comprehensive customer accounting. 360° card, sales analytics, task setting and integration with PBX. Optimize customer relations in one place!

Platform Advantages

  • 360° customer profile. The entire history of customer interaction in one place, instant access to information.
  • Effective analytics. Get clear reports to improve sales and marketing, identify trends.
  • Integration with telephony. Convenient call management and automatic recording of conversations in the customer card.
  • Task automation. Plan and monitor the execution of tasks by the team, do not miss important details.

Main Parameters

  • Online customer accounting
  • 360° customer card
  • Analytics and reports
  • Integration with PBX
  • Task automation
Binotel SmartCRM
№19

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A CRM system for customer accounting with built-in telephony, email, and AI assistant. Automate sales, improve communication and increase profits. All in one place!

Platform Advantages

  • All in one place. Telephony, email, AI - everything for effective work with customers in a single Freshworks CRM (Freshsales) platform.
  • Easy to use. The intuitive Freshworks CRM (Freshsales) interface allows you to quickly adapt and start working.
  • Sales automation. The Freshworks CRM (Freshsales) AI assistant automates routine tasks and helps close more deals.
  • Sales growth. Freshworks CRM (Freshsales) provides tools for attracting, retaining and increasing customer value.

Main Parameters

  • User-friendly interface
  • Sales automation
  • Built-in telephony
  • AI assistant
  • Online support
Freshworks CRM (Freshsales)
№20

SalesDrive

SalesDrive: CRM for online stores. Integration with marketplaces, delivery services and payment systems. Warehouse accounting, customer base and sales automation in one place! Optimize your online business with SalesDrive.

Platform Advantages

  • Integration with marketplaces. Manage orders from different platforms in one place.
  • Sales automation. Save time on routine tasks and increase profits.
  • Centralized accounting. All information about customers and orders is always at hand.
  • Convenient warehouse accounting. Control product balances and avoid shortages.

Main Parameters

  • Integrations for e-commerce
  • Sales automation
  • Convenient customer accounting
  • Online order control
  • SalesDrive support 24/7
SalesDrive
Comparison

CRM Comparison

# CRM Name Main Direction Main Features Free Tier Price From
1LP-CRMProduct business, e-commerce, servicesCustomers, sales, analyticsFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerce, entrepreneursAutomation, accounting, dropshippingFree for the first 100 leadsfrom $5/month
3Capsule CRMSmall business, salesContacts, sales, projectsFree planfrom $18/month per user
4HubSpot CRMSmall business, entrepreneursFree CRM, Process automation, Tool integrationFree planfrom $20/month per user
5Vtiger CRMSmall business, medium businessSales, marketing, support15 day testfrom $15/month per user
6KeyCRMSmall business, eCommerceAutomation, integration, analytics14-day trialfrom $19/month
7NetHunt CRMSmall business, startupsGmail CRM, lead management, sales automation14 day testfrom $24/month per user
8Creatio (Sales)Sales, marketing, serviceSales automation, deal management, customer journeysFree trial accessprice on request
9SuiteCRMSmall business, enterprisesOpen source, customization, integrationOpen source software (free)from $0/month (self-hosted)
10monday sales CRMSales departments, small business, medium businessLead management, automation, analyticsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
11Odoo CRMSmall business, medium businessSales, automation, analyticsOne App Free (CRM free)from €24.90/month per user
12Less Annoying CRMSmall business, entrepreneursSimplicity, clients, agreements30 day test$19/month per user
13Zoho CRMSmall business, Medium businessSales automation, Lead management, Data analyticsFree plan (up to 3 users)from $20/month per user
14NutshellB2B, sales, marketingCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
15Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
16SugarCRMB2B, sales, marketingSettings, automation, integrationFree testfrom $49/month per user
17Streak CRMSales, marketing, startupsGmail integration, sales pipelines, email organizationFree planfrom $59/month per user
18Binotel SmartCRMSmall, medium business360° card, analytics, integration-from 399 UAH/month per employee
19Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
20SalesDriveOnline stores, entrepreneursCRM, integration, automationTest 14 daysfrom 349 UAH/month
Questions and Answers

Questions and Answers

? What is a customer relationship management system?
A tool that helps organize customer information and interactions with them
? What are the benefits of using such a tool?
Increased sales, improved service, process automation
? Is it difficult to implement such a system?
Depends on the complexity of the system, but there are intuitive options
? How much does it cost to use such a system?
From free to paid with different functions, depends on needs
? Which functions are most important when choosing?
Sales automation, reporting, integration with other services