Top 27 CRMs for Sales Automation: Ranked
TOP

Choose a CRM for Your Niche

№1

LP-CRM

LP-CRM - CRM system for automating sales in the goods business, e-commerce and service sector. Optimize customer relations, increase profits and control every stage of the deal!

Key Advantages

  • Understandable interface. An intuitively simple platform that is easy to train the team to work with.
  • Profit increase. Optimize the sales funnel, increase the average check and customer LTV.
  • All in one place. Manage customers, orders and analytics in one tool.
  • Personalization. Customize the system to the needs of your business, integrate the API.

Functionality

  • Sales automation
  • Convenient CRM for business
  • LP-CRM: easy start
  • E-commerce CRM solution
  • Increase profits with LP-CRM
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order accounting, settlements with dropshippers, and sales analytics. Optimize work with suppliers and increase profits!

Key Advantages

  • Accounting for dropshippers. Automatic calculation of profits for each partner and their orders, no manual calculations.
  • Saving time. Optimize routine and focus on business development, not paperwork.
  • Ease of use. Intuitive interface, easy start without special skills, quick team training.
  • Reporting and analytics. Analyze the effectiveness of dropshippers, track sales and make informed decisions.

Functionality

  • Sales automation
  • CRM for dropshipping
  • Counting dropshippers
  • User-friendly interface
  • Ukrainian support
CPAshka
№3

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Automate sales, email marketing, and organize your customer base. Save time and focus on growing your business with Keap!

Key Advantages

  • Sales growth. Attract more customers and increase profits through marketing automation.
  • Automation of routine. Free up time from repetitive tasks, focus on strategy.
  • Personalized experience. Create unique offers for each client, increase loyalty.
  • Effective management. Optimize business processes, track results in real time.

Functionality

  • Sales automation
  • Intuitive interface
  • CRM + marketing together
  • Support for entrepreneurs
  • Profit growth
Keap (ex-Infusionsoft)
№4

KeyCRM

KeyCRM is a Ukrainian CRM for sales automation. Collect orders from all channels, manage communications and warehouse, get analytics. Optimize your business with KeyCRM!

Key Advantages

  • All channels in one place. Manage orders from marketplaces, social networks, messengers and website in one KeyCRM platform.
  • Saving time and resources. Optimize routine tasks, such as order processing, customer communication and inventory management.
  • Clear sales analytics. Get reports on sales, profit and channel efficiency for informed decision making.
  • Ukrainian support 24/7. Get fast and qualified help from our team, which understands the needs of your business.

Functionality

  • Ukrainian CRM
  • Sales automation
  • Orders from all channels
  • Communications and warehouse
  • Analytics for growth
KeyCRM
№5

Odoo CRM

Odoo CRM - an integrated CRM system within Odoo ERP, ideal for automating sales and managing customer relationships. Optimize your sales funnel, improve customer communication, and increase profits with Odoo CRM!

Key Advantages

  • Цілісний ERP. All business processes in one place, without integrations of third-party services.
  • Clear interface. An intuitive platform, easy to use for the team.
  • Increased profits. Odoo CRM helps to find and retain more customers.
  • Full adaptation. Customize the system to your needs, without any limitations.

Functionality

  • Sales automation
  • ERP integration
  • User-friendly interface
  • Data analysis
  • Scalability
Odoo CRM
№6

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate marketplaces, delivery services, payments, and warehouse in one system. Optimize your business and increase profits!

Key Advantages

  • Time saving. Automate routine tasks, focus on business development!
  • Integration with everything. Connect marketplaces, delivery, payments, and warehouse in SalesDrive.
  • Increased profits. Optimize the sales funnel, increase conversion and loyalty.
  • Transparent accounting. Control inventory, finances, and customers in one place.

Functionality

  • Sales automation
  • Integration with marketplaces
  • Convenient order management
  • Warehouse management optimization
  • Ukrainian language support
SalesDrive
№7

OneBox OS

OneBox OS - CRM/ERP platform for automating sales, processes, and business operations. Manage telephony, warehouse, and document management in one place. An effective solution for growing your business!

Key Advantages

  • Єдиний простір. All business processes in one place: from client to reporting, without switching between programs.
  • Increased efficiency. Automation of routine, increasing the speed of order processing and customer loyalty.
  • Flexible settings. Customize the system to the needs of your business, not vice versa, adapt OneBox OS.
  • Clear analytics. Get clear reports and analyze data to make informed decisions with OneBox OS.

Functionality

  • CRM/ERP in one
  • Sales automation
  • OneBox OS: All in 1
  • Process management
  • Integration with telephony
OneBox OS
№8

amoCRM

amoCRM - CRM focused on messengers. Automate sales through chat funnels, engage bots, and communicate with customers in omnichannel mode. Manage communication in one window!

Key Advantages

  • Sales chat funnels. Manage deals directly in messengers, automate the customer's path to purchase.
  • Omnichannel dialogues. All communication with customers in one window, don't miss a single request.
  • 24/7 support bots. Automate answers to typical questions, unload managers.
  • Understandable analytics. Track the effectiveness of communication channels, optimize the sales funnel.

Functionality

  • Convenient CRM for sales
  • Chat marketing automation
  • Omnichannel communications
  • Easy customer management
  • amoCRM: sales in messengers
amoCRM
№9

SugarCRM

SugarCRM - Flexible CRM system with an open architecture, designed for B2B sales. Customize to the needs of your business and automate sales processes of any complexity.

Key Advantages

  • Відкритий код. Full customization and integration with any services.
  • B2B focus. Optimized for complex sales and long cycles.
  • Customization flexibility. Adaptation to the unique needs of your business.
  • Clear analytics. Full reports to improve sales strategy.

Functionality

  • Open source
  • B2B orientation
  • Flexible adaptation
  • Sales automation
  • Full data control
SugarCRM
№10

Creatio (Sales)

Creatio Sales - low-code CRM for sales automation. The process automation platform will help speed up the sales cycle, improve customer management, and increase profits. Easily customizable to suit your business needs.

Key Advantages

  • Flexible customization. Easily adapt to business needs, minimal code.
  • Business automation. Optimize routine operations for increased efficiency.
  • Clear analytics. Track key indicators and make informed decisions.
  • Quick implementation. Get started with Creatio Sales without lengthy integration.

Functionality

  • Sales automation
  • Low-code customization
  • Process automation
  • Flexible CRM platform
  • Clear interface
Creatio (Sales)
№11

Copper

Copper CRM is a CRM system tightly integrated with Google Workspace, especially Gmail. An ideal solution for sales automation that leverages the power of Google to boost team productivity.

Key Advantages

  • Gmail integration. Work with clients directly from your email, without switching.
  • Time saving. Automate routine tasks to sell more.
  • Sales growth. Optimize the sales funnel and close more deals.
  • Intuitive interface. Easy to use, quick team training.

Functionality

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Google Workspace support
  • Reporting and analytics
Copper
№12

Close

Close - CRM designed for active sales. Focus on calls and email newsletters. Automate the work of the sales team, increase the number of deals and build strong relationships with customers.

Key Advantages

  • More calls!. Automate the routine so the team can focus on communication.
  • Email series. Build a chain of letters for clients without wasting time.
  • Simple interface. Intuitively understandable design, quick team training.
  • Real-time reporting. Track indicators, analyze performance, make decisions.

Functionality

  • Sales automation
  • Focus on calls/email
  • Integration with telephony
  • User-friendly interface
  • Increased conversion
Close
№13

Insightly

Insightly - CRM for SMB that combines customer and project management. Automate sales, marketing, and service in one place. Integrations to optimize business processes.

Key Advantages

  • Growth in sales. Insightly helps find and retain customers, increasing your profits.
  • Project management. Organize and track projects from start to finish, all in one place.
  • Integrations. Easily connect Insightly with your favorite tools, saving you time.
  • Simple implementation. An intuitive interface ensures a quick start with the platform.

Functionality

  • CRM for SMB
  • Sales automation
  • Projects and Integrations
  • User-friendly interface
  • Customer support
Insightly
№14

Nutshell

Nutshell - CRM and email marketing designed specifically for B2B teams. Automate sales, track leads, and build strong customer relationships. Simple, effective, results-oriented.

Key Advantages

  • Intuitive interface. Easy to learn and use, even without experience with similar platforms.
  • Powerful email marketing. Attract leads with targeted mailings directly from Nutshell.
  • Clear analytics. Track key metrics and make informed decisions for growth.
  • Support for B2B teams. Specialized tools and features for effective work with business clients.

Functionality

  • Easy to use
  • Sales automation
  • B2B email marketing
  • Convenient CRM
  • Customer support
Nutshell
№15

Apptivo

Apptivo is a CRM system and suite of business apps for SMB that simplifies sales, marketing, and operations automation. Streamline workflows and boost productivity with Apptivo!

Key Advantages

  • Sales growth. Optimize your team's work to close more deals faster.
  • Data centralization. All customer information in one place for better coordination.
  • Efficient management. Track progress, analyze results and make informed decisions.
  • Ease of integration. Apptivo easily integrates with other popular business applications.

Functionality

  • CRM for SMB
  • Sales automation
  • Application integration
  • Flexible settings
  • User-friendly interface
Apptivo
№16

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for sales automation. Build an effective sales funnel, analyze data and increase your company's profits. Intelligent tools for lead generation and customer relationship management.

Key Advantages

  • Збільшення продажів. Effective management of leads, deals and customers to maximize profits.
  • Improving analytics. Detailed reports and forecasts for informed business decisions.
  • Funnel optimization. Building an effective sales funnel from lead to successful deal.
  • Increased productivity. Automation of routine tasks so that the team focuses on sales.

Functionality

  • Sales automation
  • Sales funnel analytics
  • Salesforce Sales Cloud
  • Profit growth
  • Leader of CRM solutions
Salesforce Sales Cloud
№17

Bitrix24

Bitrix24 - CRM system and workspace for automating sales, customer communications and project management. Everything you need to grow your business in one tool!

Key Advantages

  • Increasing sales. Bitrix24 helps manage deals, track customers and analyze results to maximize profits.
  • Organization of communications. Convenient communication with customers through various channels in one place: chats, calls, email.
  • Task management. Control projects and tasks, set deadlines and track the progress of the entire team.
  • Full integration. All the necessary tools for business in one solution: CRM, tasks, documents, mail.

Functionality

  • Sales automation
  • Integration with telephony
  • Task management
  • User-friendly interface
  • All in one place
Bitrix24
№18

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Increase team efficiency, improve customer communication, and optimize business processes with Zoho CRM!

Key Advantages

  • Підвищення продажів. Increase profits by optimizing the sales funnel and data analysis.
  • Convenient integration. Easily combine Zoho CRM with other Zoho services and third-party applications.
  • Marketing optimization. Automate marketing campaigns and attract more potential customers.
  • Service improvement. Provide customers with fast and high-quality support, increase their loyalty.

Functionality

  • Sales automation
  • User-friendly interface
  • Email integration
  • Analytics and reports
  • 24/7 support
Zoho CRM
№19

Pipedrive

Pipedrive - Sales CRM that helps turn deals into wins! Visualize your pipeline, track the progress of each deal, and automate routine tasks. Increase conversion with Pipedrive!

Key Advantages

  • Deal visualization. Track deal progress visually, improve forecasts.
  • Conversion growth. Convert more leads into customers, optimize the process.
  • Ease of implementation. Intuitive interface, quick setup and start.
  • Centralized data. All customer information in one place, easy access.

Functionality

  • Sales visualization
  • Ease of use
  • Focus on deals
  • Automation of routine
  • Conversion growth
Pipedrive
№20

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for sales automation with deep integration with other Microsoft 365 products and Copilot. Increase team productivity and close more deals!

Key Advantages

  • Integration with Microsoft 365. Convenient work with Outlook, Teams and other familiar tools.
  • Copilot for sales. Artificial intelligence helps to close more deals.
  • Productivity growth. Optimize the workflow so that the team sells better.
  • Real-time analytics. Get instant reports for informed decision-making.

Functionality

  • Integration with Microsoft 365
  • Copilot for sales
  • Funnel automation
  • Analytics and reports
  • Personalization of interaction
Microsoft Dynamics 365 Sales
№21

Less Annoying CRM

Less Annoying CRM is an incredibly simple CRM for small businesses. No unnecessary features, complexities, or training. An ideal solution for sales automation and customer base management. Easily integrates with other services.

Key Advantages

  • Intuitive interface. Easy to use, even if you're not a techie.
  • Easy setup. Personalize the system to the needs of your business without unnecessary hassle.
  • Customer support. Personal assistance from Less Annoying CRM experts.
  • Transparent price. Transparent cost, no hidden fees or surprises.

Functionality

  • Easy to use
  • No unnecessary features
  • For small businesses
  • Sales automation
  • Support in UA language
Less Annoying CRM
№22

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, created to optimize sales processes. Automate your sales funnel, manage customers, and increase profits with monday sales CRM!

Key Advantages

  • All in one place. Manage deals, clients, and tasks on a single monday.com platform.
  • Clear reports. Get visual sales data to improve your strategy.
  • Easy integration. Integrates with your tools, saving you time.
  • Personalization. Customize monday sales CRM to fit your sales team's needs.

Functionality

  • Flexible sales CRM
  • Integration with monday.com
  • Process automation
  • User-friendly interface
  • Reporting and analytics
monday sales CRM
№23

Vtiger CRM

Vtiger CRM - a single platform for automating sales, marketing, and customer support. Streamline business processes, increase sales, and improve service with a powerful CRM solution.

Key Advantages

  • Increasing sales. Optimize your sales funnel and increase conversions with Vtiger CRM!
  • Saving time. Automate routine tasks to focus on customers.
  • Single platform. Sales, Marketing, and Help Desk in one tool for efficient work.
  • Improving service. Provide customers with fast and high-quality support.

Functionality

  • Sales automation
  • Effective Sales CRM
  • Customer support
  • Marketing + sales
  • Vtiger: All in one
Vtiger CRM
№24

HubSpot CRM

HubSpot CRM: Free CRM for sales automation. Marketing, sales and support in one platform. Optimize your sales funnel and improve customer engagement.

Key Advantages

  • Free CRM. Start today without spending money! Integrate sales, marketing and service.
  • All in one place. A single platform for teams, reporting and optimization.
  • Personalization. Customize processes to suit your business needs.
  • Profit growth. Increase team efficiency and sell more.

Functionality

  • Sales automation
  • Free CRM core
  • Single platform
  • Marketing integration
  • Customer support
HubSpot CRM
№25

NetHunt CRM

NetHunt CRM - CRM in Gmail: manage leads, sales funnels, and automate business processes without leaving your email. Integration with Gmail makes work convenient and efficient. Sales automation for your business!

Key Advantages

  • Gmail integration. Manage deals directly from your email, without switching between tabs.
  • Clear interface. Intuitive design for easy work with clients and deals.
  • Increased productivity. Automate routine tasks and focus on business development.
  • Data centralization. All customer information in one place, making access and analysis easier.

Functionality

  • Sales automation
  • CRM in Gmail
  • Convenient integration
  • Lead management
  • Sales funnels
NetHunt CRM
№26

SuiteCRM

SuiteCRM - a powerful open source CRM system for sales automation. Large-scale customization to meet the needs of your business! Optimize your sales funnel and increase team efficiency. Free solution with wide capabilities.

Key Advantages

  • Відкритий код. Full control over data and functionality, adaptation to business needs.
  • Flexible customization. Easily adapts to unique business processes, expandable with modules.
  • Cost savings. No license fees, only implementation and support costs.
  • Full integration. Easily integrates with other business tools, API available.

Functionality

  • Sales automation
  • Open source
  • Flexible customization
  • User-friendly interface
  • SuiteCRM support
SuiteCRM
№27

Capsule CRM

Capsule CRM is an easy-to-use CRM for organizing contacts, managing deals and projects. Automate sales and build strong customer relationships. Easy start, quick result!

Key Advantages

  • Simple integration. Easily connect your favorite sales tools.
  • Intuitive interface. Intuitive design for quick team training.
  • Contact management. Store all customer information in one place.
  • Deal control. Track deal progress and forecast revenue.

Functionality

  • Sales automation
  • Easy to use
  • Convenient contact management
  • Project organization
  • Deal tracking
Capsule CRM
Overall Table

CRM in Comparison

# Product Main Direction Main Functions Trial Starting Price
1LP-CRMGoods business, e-commerce, servicesSales automation, customer base, transaction analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerceAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
3Keap (ex-Infusionsoft)Small business, entrepreneursCRM, Marketing Automation, Email MarketingTest (free)from $159/month
4KeyCRME-commerce, trade, serviceAutomation, integrations, analyticsTest 14 daysfrom $19/month
5Odoo CRMSmall, medium businessAutomation, integration, sales funnelOne App Free (CRM free)from €24.90/month per user
6SalesDriveOnline stores, eCommerceAutomation, integration, optimization14-day trialfrom 349 UAH/month
7OneBox OSSMB, medium businessAutomation, CRM, ERPPart of the applications are freefrom $1.99/month (per 1000 records)
8amoCRMSmall business, salesMessengers, automation, omnichannel14 days testfrom $15/month per user
9SugarCRMB2B, sales, marketingFlexibility, automation, B2B salesFree testfrom $49/month per user
10Creatio (Sales)B2B, B2C, salesSales automation, customer management, low-codeFree trial accessprice on request
11CopperSales, marketing, teamsGmail integration, sales automation, team productivity14 day trialfrom $29/month per user
12CloseSales, marketing, SaaSCalls, email, automation14 day testfrom $49/month per user
13InsightlySMBs, startupsCRM, project management, automation14 day trialfrom $29/month per user
14NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
15ApptivoSMB, small businessCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
16Salesforce Sales CloudSales, marketing, businessSales automation, lead generation, data analysis30 day testfrom $25/month per user
17Bitrix24Small, medium businessCRM, tasks, communicationsFree planfrom $61/month (5 users)
18Zoho CRMSmall business, enterprisesSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
19PipedriveSales, marketing, businessDeals, automation, visualization14 day testfrom $14.90/month per user
20Microsoft Dynamics 365 SalesSales, marketingSales automation, integration, Copilot30 day trialfrom $65/month per user
21Less Annoying CRMSmall business, entrepreneursSimplicity, integration, automation30 day test$19/month per user
22monday sales CRMSales departments, businessAutomation, customers, profitFree plan (up to 2 users)from $12/month per user (min. 3 seats)
23Vtiger CRMSmall business, medium businessSales, marketing, supportTest 15 daysfrom $15/month per user
24HubSpot CRMSmall business, marketers, salespeopleSales automation, free CRM, single platformFree planfrom $20/month per user
25NetHunt CRMSmall business, salesGmail integration, sales automation, sales funnels14 day trialfrom $24/month per user
26SuiteCRMSmall business, enterprisesOpen source, customization, automationOpen Source (free)from $0/month (self-hosted)
27Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
Questions and Answers

Questions and Answers

? What is sales automation?
It is software that helps manage leads, deals, and customers, optimizing the sales process.
? What are the benefits of sales automation?
Increased productivity, improved customer relationships, and better control over the sales process.
? What features should the tool have?
Contact management, marketing automation, reports and analytics, integrations with other services.
? Where can I find a rating of tools for Ukraine?
There are many online rankings that compare solutions, focusing on features and prices.
? What is the price for a solution?
The cost varies depending on the functionality, number of users, and selected tariff plan.