The best CRMs for online stores. Top 14
TOP

Launch Sales with Your Chosen CRM

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce, and service industries. Automate sales, increase profits, and improve customer service. The perfect solution for online stores!

Service Advantages

  • Intuitive interface. Intuitive and easy to use, quick team training.
  • Automation of routine tasks. More time for business development, less for paperwork.
  • Order control. All information about customers and deals in one place.
  • Real-time reporting. Analyze data and make informed decisions.

Features

  • Sales automation
  • User-friendly interface
  • Integration with marketplaces
  • Reporting and analytics
  • 24/7 customer support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. A convenient tool for scaling your e-commerce business!

Service Advantages

  • Accounting for dropshippers. Automatic calculation of payments, minimizing errors and saving time.
  • Effective management. All information in one place, control of orders and deliveries.
  • Reporting and analytics. Track key metrics to increase profits.
  • Logistics optimization. Fast order processing, improved interaction with suppliers.

Features

  • Dropshipping automation
  • Convenient accounting for dropshippers
  • Integration with marketplaces
  • Reporting and analytics
  • Support for Ukrainian business
CPAshka
№3

Nutshell

Nutshell is a CRM + email marketing for B2B sales. It simplifies customer management and automates the sales funnel, allowing teams to focus on deals and closing them. Ideal for increasing online sales!

Service Advantages

  • Easy to use. Intuitive interface, fast team training and instant results.
  • Sales automation. Optimize the sales funnel, increase the number of deals and profits.
  • Effective email marketing. Personalized mailings, customer engagement and results tracking.
  • For B2B teams. Specialized tools for effective collaboration and growth of B2B business.

Features

  • Simple interface
  • B2B-oriented
  • Email marketing
  • Sales automation
  • Teamwork
Nutshell
№4

Capsule CRM

Capsule CRM - Capsule CRM is a lightweight CRM system that simplifies the management of contacts, deals, and projects. Ideal for online sales, it helps build strong customer relationships and effectively track deal progress.

Service Advantages

  • Simple Integration. Easily integrate with other sales services.
  • User-Friendly Interface. Intuitive design, quick onboarding for the team.
  • Contact-Centricity. Focus on customers, build strong connections.
  • Deal Management. Track every deal from start to close.

Features

  • Intuitive Interface
  • Sales Automation
  • Centralized Data Management
  • Convenient Integration with Platforms
  • Sales Funnel Optimization
Capsule CRM
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for online sales, seamlessly integrated with Microsoft 365 and Copilot. Automate sales, improve customer engagement, and increase profits. Get the most out of your data!

Service Advantages

  • 365 + Copilot. Maximum automation and AI-powered analytics.
  • Microsoft Integration. Easily connect with Outlook, Teams, and other services.
  • Personalization. Customize the system to meet the specific needs of your business.
  • Sales Growth. Optimize your sales pipeline and increase profits.

Features

  • Online sales optimization
  • Microsoft 365 integration
  • Business process automation
  • Real-time sales analytics
  • Copilot & Artificial Intelligence support
Microsoft Dynamics 365 Sales
№6

Streak CRM

Streak CRM - A CRM system built directly into Gmail. Create custom sales pipelines, manage deals and customers without leaving your email. Ideal for e-commerce, optimize your sales funnel!

Service Advantages

  • All in Gmail. Manage sales directly from your email, without switching between tabs.
  • Convenient pipelines. Customize the sales funnel to fit your business, visualize deals.
  • Automation of routine. Automate correspondence and tasks, save team time.
  • Full integration. Works with other Google tools, easy to export data.

Features

  • Integration with Gmail
  • Custom pipelines
  • Sales automation
  • User-friendly interface
  • Deal tracking
Streak CRM
№7

Close

Close - CRM for sales with a focus on calls and email newsletters. Ideal for teams actively working with clients online, increasing conversion and optimizing communication.

Service Advantages

  • Більше угод, менше рутини. Automate sales, track customers, close more deals in less time.
  • Integration with telephony. Call and email directly from Close. All communication history in one place.
  • Convenience for salespeople. Intuitive interface designed to increase sales team productivity.
  • Sales analytics. Get clear reports on sales performance, identify problem areas, and improve results.

Features

  • Convenient CRM for e-commerce
  • Automation of online sales
  • Integration with ecom platforms
  • Online sales analytics
  • Online customer support
Close
№8

Agile CRM

Agile CRM - A CRM system that integrates sales, marketing, and customer support. An ideal solution for automating online sales and improving customer experience. All in one interface!

Service Advantages

  • All in one place. Sales, marketing, and service - integrated for better coordination and efficiency.
  • Routine automation. Frees up time to focus on customers and increase profits.
  • Relationship improvement. Personalized approach to each customer for loyalty.
  • Sales growth. Optimize your sales funnel and attract more customers with Agile CRM.

Features

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 Customer support
  • Profit growth
Agile CRM
№9

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate marketplaces, delivery, payments and warehouse. With SalesDrive, your business works like clockwork!

Service Advantages

  • All in one place. Manage orders, customers, warehouse and delivery from a single SalesDrive platform.
  • Integration with marketplaces. Automatic synchronization with Rozetka, Prom and others for convenient product management.
  • Increasing profits. SalesDrive helps optimize processes, increasing sales and customer loyalty.
  • Automation of routine. Forget about manual data entry and reports, focus on business development.

Features

  • Sales automation
  • Integrations for e-commerce
  • Convenient order tracking
  • Stock control
  • 24/7 customer support
SalesDrive
№10

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for effective sales management. Build powerful sales funnels, analyze data and increase profits with this leading CRM for online commerce!

Service Advantages

  • Growth in sales. Personalized customer experience, data analysis, and deal automation increase profits.
  • Improving communication. Channel integration and information sharing promote close team collaboration.
  • Data analysis. Get valuable insights about customers and the market for informed decision-making.
  • Task automation. Save time and increase team productivity by automating routine processes.

Features

  • Sales automation
  • Reporting and analytics
  • Lead management
  • Integration with platforms
  • Marketing personalization
Salesforce Sales Cloud
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for online sales with built-in telephony, email marketing, and AI assistant. Automate the sales funnel, track customers, and increase conversion! The perfect solution for your online store.

Service Advantages

  • Sales growth. Optimize the sales funnel, increase conversion, and attract more customers.
  • Built-in telephony. Call customers directly from the CRM, record calls, and analyze conversations.
  • AI assistant. Automate routine tasks, get valuable insights, and personalize communication.
  • All in one place. Manage sales, marketing, and support from a single Freshworks CRM platform.

Features

  • All in one for sales
  • Built-in telephony+email
  • AI assistant for leads
  • Automation of routine
  • Clear analytics
Freshworks CRM (Freshsales)
№12

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales from Binotel. 360° customer card, sales analytics, convenient tasks and integration with PBX. Optimize the sales funnel and increase customer loyalty!

Service Advantages

  • 360° customer profile. The entire history of customer interaction in one place for quick solutions.
  • Effective analytics. Analyze sales to find growth points and improve results.
  • Integration with PBX. Automatic call and customer accounting, saving managers' time.
  • Task automation. Plan, control and automate the work of the sales department.

Features

  • Sales automation
  • User-friendly interface
  • Fast support
  • Integration with services
  • Flexible settings
Binotel SmartCRM
№13

Less Annoying CRM

Less Annoying CRM - ultra-simple CRM for small business, ideal for online sales. Forget about complex settings and unnecessary functionality! Focus on customers and increasing profits.

Service Advantages

  • Easy to use. Intuitive interface, no unnecessary functions, quick to learn.
  • Customer organization. All customer information in one place, communication history.
  • Clear analytics. Track sales, see trends, make data-driven decisions.
  • Trouble-free support. Friendly support team, will help with any question.

Features

  • Sales automation
  • Simple interface
  • Convenient CRM system
  • Customer support
  • Integration with the site
Less Annoying CRM
№14

amoCRM

amoCRM - a CRM system that focuses on messengers. Automate sales through chat funnels, chatbots, and omnichannel dialogues. Increase conversion and customer engagement in your online store!

Service Advantages

  • Chat sales funnels. Automate communication with customers in messengers to increase sales.
  • Omnichannel dialogues. All messages from customers in one window, no missed requests.
  • 24/7 support bots. Automatic answer to questions, contact collection, support without the participation of managers.
  • Sales analytics. Track the effectiveness of each channel and manager to improve results.

Features

  • Sales automation
  • Convenience and integration
  • The client is always online
  • Intuitive interface
  • 24/7 support
amoCRM
Overall Table

CRM Comparison

# Product Scope of Application Main Functions Trial Period Base Price From
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, data analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerceDropshipping CRM, automation, scalingFree for the first 100 leadsfrom $5/month
3NutshellB2B sales, small+medium businessCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
4Capsule CRMSmall business, freelancersContacts, deals, projectsFree Planfrom $18/month per user
5Microsoft Dynamics 365 SalesSales, Marketing, ServiceSales Automation, Integration, Copilot30-day trialfrom $65/month per user
6Streak CRMSMBs, startups, salespeopleGmail integration, sales pipelines, deals/customersFree planfrom $59/month per user
7CloseSales departments, startups, SaaSCalls, email, automationTest 14 daysfrom $49/month per user
8Agile CRMSmall business, startupsSales automation, marketing automation, customer supportFree plan (up to 10 users)from $8.99/user/month
9SalesDriveOnline stores, e-commerceAutomation, integration, management14 day testfrom 349 UAH/month
10Salesforce Sales CloudEnterprises, sales, marketingContact management, sales automation, sales forecasting30 day testfrom $25/month per user
11Freshworks CRM (Freshsales)Small business, online storesSales automation, email marketing, AI assistantFree planfrom $9/month per user
12Binotel SmartCRMOnline stores, salesSales automation, customer base, telephony integration-from UAH 399/month per employee
13Less Annoying CRMSmall business, online salesSimplicity, accessibility, organizationTest 30 days$19/month per user
14amoCRMSmall business, salesChat funnels, omnichannel, sales automation14 day testfrom $15/month per user
Questions and Answers

Questions and Answers

? What does the online sales platform provide
Automation, customer accounting, sales analytics and profit increase
? Which platform to choose for e-commerce
Consider the size of the business, needs and budget. Compare functions and integrations
? Is it difficult to integrate the platform
Usually, integration is simple thanks to APIs and ready-made modules. But, contact specialists
? Is customer support necessary
Definitely! Check for technical support and training opportunities
? Are there free options
Yes, there are limited free plans or trial periods. But, full functionality is paid