The Best CRMs for Merchandise: TOP 16 Systems

LP-CRM - CRM system for product business, e-commerce and service sector. Optimize sales, automate processes and increase profits. Everything in one place: clients, orders, analytics!

Platform Advantages

• Automation of sales. Free up the team's time to focus on customers, not on routine!
• Centralized database. All information about customers and orders in one place, quick access.
• Reporting and analytics. Get clear sales and performance reports, make informed decisions.
• Integration with services. Easily connect LP-CRM to your favorite marketing and sales tools.

Features

• Sales automation
• User-friendly interface
• Integration with advertising
• Product analytics
• 24/7 support

CPAshka - CRM for dropshipping in Ukraine. Automate order tracking and payout calculation for dropshippers. Optimize work with suppliers and increase profits! The perfect solution for product business.

Platform Advantages

• Automation of accounting. Accurate accounting of orders, payments, inventory and dropshippers, saving time.
• Simple management of dropshippers. Convenient control of payments, orders and efficiency of each partner.
• Real-time reports. Up-to-date information on sales, profit and key indicators for decision-making.
• Cost optimization. Reducing manual work, minimizing errors and increasing business profitability.

Features

• Dropshipping automation
• Convenient partner accounting
• Real-time reporting
• Integration with consignment note
• CPA traffic optimization

monday sales CRM - flexible CRM on the monday.com platform, designed specifically for sales teams. The perfect solution for product-based businesses that need to scale and automate processes. Manage leads, deals, and customers in one place!

Platform Advantages

• Convenient platform. Intuitive interface based on monday.com.
• Flexible settings. Adapt the CRM to the needs of your business.
• Sales improvement. Optimize the sales funnel for greater profits.
• Full integration. Easily combine with other monday.com tools.

Features

• Sales automation
• Convenient integration
• Real-time reports
• Process personalization
• 24/7 support

Pipedrive - CRM designed for the commodity business. Visualize the sales funnel, track every deal, and increase conversion. An intuitive interface will help your team focus on the main thing - closing deals.

Platform Advantages

• Visual pipeline. Easily track deals at every stage of the sale, seeing everything clearly.
• Predicted sales. Accurate sales forecasts based on data for better planning.
• Increased conversion. Tools to optimize every step of the sales funnel, improving results.
• Simple deal management. Pipedrive's user-friendly interface makes deal management intuitive.

Features

• For product
• User-friendly interface
• Visual pipeline
• Sales automation
• Real-time reporting

Copper CRM is your reliable assistant for the commodity business, working directly in Google Workspace. Deep integration with Gmail makes it easy to manage clients, deals, and tasks without leaving the familiar mail interface. Optimize sales and increase customer loyalty with Copper!

Platform Advantages

• Integration with Gmail. All communication with clients in a familiar Google interface.
• Sales automation. Free up time from routine, focus on deals.
• Improved collaboration. The team sees the entire history of communication with the client.
• Analytics and reports. Get valuable data to improve sales.

Features

• For product business
• Integration with Gmail
• User-friendly interface
• Sales automation
• Reporting and analytics

Streak CRM - CRM system built right into Gmail. The perfect solution for the commodity business! Track customers and deals, manage your sales funnel, and automate processes directly from your email. Easily customize pipelines to fit your business needs!

Platform Advantages

• Integration with Gmail. Manage customers and deals directly from your email, without switching between applications.
• Custom pipelines. Customize sales stages to fit your unique business process.
• Automation of routine. Automate email and tasks to increase productivity.
• Convenient analytics. Track deal progress and improve sales results based on data.

Features

• Convenient CRM for e-commerce
• Integration with Gmail
• Custom sales funnels
• Sales automation
• Customer support in Gmail

NetHunt CRM is a CRM right in your Gmail! Manage leads, build sales funnels, and automate processes without leaving your email. An ideal solution for product business, allowing you to efficiently process orders and communicate with customers.

Platform Advantages

• Convenience in Gmail. Manage customers, deals, and tasks without leaving the familiar Gmail interface.
• Sales automation. Free up time from routine tasks by setting up automatic triggers and actions.
• Full communication history. All customer information in one place: emails, notes, tasks.
• Sales funnels. Visualize the customer's path to purchase and optimize the sales process.

Features

• CRM for product business
• Integration with Gmail
• Convenient sales funnels
• Sales automation
• Lead management

Close - CRM for product business that helps sales teams increase profits. Focuses on effective calls and automated email series, simplifying deal closing.

Platform Advantages

• Growth of sales. More deals thanks to communication automation and lead control.
• Saving time. Automate routine: calls, emails, reports, don't waste time.
• Simple integration. Easily connect to the services you already use: mail, telephony, messengers.
• 24/7 support. Our team is always ready to help you solve any issues.

Features

• Convenient CRM for product
• Close sales automation
• Integration with telephony
• Email marketing for leads
• Close performance analytics

SuiteCRM - Open source CRM for product business. Flexible customization to suit your needs: sales automation, customer management, product accounting, and integration with e-commerce platforms. Free alternative to paid CRMs.

Platform Advantages

• Open source. Full freedom to customize for business processes, data control, and unique solution development.
• SuiteCRM Flexibility. Adaptation to the needs of businesses of any size, integration with other services.
• Cost savings. No license fees, reduced development and support costs.
• Full support. The large SuiteCRM community and professional partners are always ready to help.

Features

• For products: sales automation
• SuiteCRM: flexible CRM
• SuiteCRM: open source
• For products: order tracking
• SuiteCRM: integration with tools

Zoho CRM - cloud CRM for product business. Automate sales, marketing, and customer service. Increase profits with a powerful CRM system!

Platform Advantages

• Sales growth. Optimize your sales funnel to find more customers and close more deals.
• Marketing automation. Attract customers with targeted campaigns and analyze their effectiveness.
• Service improvement. Increase customer satisfaction with fast and personalized support.
• Integration with Zoho Apps. Connect all the necessary Zoho tools for comprehensive business automation.

Features

• CRM for e-commerce
• Convenient integration
• Sales automation
• Ukrainian support
• Zoho Scalability

KeyCRM - Ukrainian CRM for product-based businesses. It combines orders from all channels (marketplaces, websites, social networks), customer communications, warehouse management, and analytics. Optimize your product business with KeyCRM!

Platform Advantages

• All in one place. Orders, chats, and warehouse - business control.
• Ukrainian support. Quick help and local expertise.
• Integration with marketplaces. Automatic order processing from different platforms.
• Convenient analytics. Get reports for making better decisions.

Features

• Order management
• Communication centralization
• Online warehouse management
• Sales analytics
• Integrations with marketplaces

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI assistant. Ideal for automating product sales and improving customer interaction. Increase profits and optimize your team's work!

Platform Advantages

• Built-in telephony. Call customers directly from the CRM, record calls and analyze them.
• Email marketing. Send personalized emails and track openings and clicks.
• AI Assistant Freddy. Automates routine tasks, provides tips and sales forecasts.
• Deal management. Control every deal, from lead to successful closure, in one place.

Features

• Sales automation
• Telephony integration
• Email marketing
• AI assistant
• User-friendly interface

Vtiger CRM - platform for automating sales, marketing, and customer support. The ideal solution for product businesses, allowing you to manage all aspects: from attracting leads to processing orders and supporting customers.

Platform Advantages

• All in one place. Sales, Marketing and Help Desk on one platform for coordinated work.
• Sales optimization. Increase profits through automation and analytics.
• Improved customer service. Provide fast and quality support.
• Easy adaptation. Customize the system to your needs without programming.

Features

• Sales automation
• User-friendly interface
• Email integration
• 24/7 customer support
• Analytics and reports

Capsule CRM - simple CRM for the commodity business. Manage contacts, deals and projects in one place. The perfect solution for organizing sales and customer base.

Platform Advantages

• Simple customer management. All customer information in one place, quick access and updates.
• Convenient sales management. Track deals, plan actions, increase conversion.
• Project organization. Manage tasks, deadlines and team communication.
• Integrations with tools. Connect your favorite services for greater productivity.

Features

• Easy to use
• Email integration
• Sales automation
• Deal tracking
• Customer Support

Salesforce Sales Cloud - CRM #1 for commodity business. Build a powerful sales funnel, automate processes, and analyze performance. Optimize customer relations and increase profits with Salesforce!

Platform Advantages

• Sales growth. Optimize the sales funnel, increase the conversion of leads into customers, and increase profits.
• Automation of routine. Automate tasks such as mailings, reports, and reminders to save team time.
• Data analysis. Gain a deep understanding of your business through data analysis of customers and sales.
• Convenient customer management. All customer information in one place, easy access and quick interaction.

Features

• Commodity accounting is optimized
• Integration with marketplaces
• Sales funnels are clear
• Automation of routine tasks
• Real-time reporting

SugarCRM - flexible open-source CRM, ideal for B2B sales. Customize to the needs of your product business and integrate with other tools! Optimize sales and increase customer loyalty.

Platform Advantages

• Customization to needs. Adapt the system to your business, not vice versa.
• Clear analytics. Track key indicators and improve sales.
• Open source. Easy integration with other tools and services.
• Sales automation. Increase team efficiency and close more deals.

Features

• CRM for e-commerce
• Sales automation
• Open source
• B2B solution
• Customization