Top 20 CRM for Messaging: Ranking and Selection

LP-CRM - CRM system designed for the commodity business, e-commerce and service sector. Manage customer communications, automate sales and increase profits. The perfect solution for efficient message processing!

Advantages

• Sales automation. Automate the sales funnel, increase profits, and don't lose a single customer.
• Convenient communication. Communicate with customers in one window: messengers, mail, calls.
• Analytics and reports. Track key indicators and make informed decisions for business development.
• Integrations with services. Easily integrate LP-CRM with popular e-commerce platforms.

Features

• Sales automation
• Integration with messengers
• User-friendly interface
• Performance analytics
• Support for the commodity business

CPAshka - CRM system for dropshipping in Ukraine. Automate work with dropshippers, simplify order accounting and increase profits! Effective messaging system for your business.

Advantages

• Automation of dropshipping. CPAshka simplifies order processing, accounting and communication with dropshippers, saving you time.
• Automatic calculation of payments. The system itself calculates payments to dropshippers, taking into account commissions and other parameters.
• Convenient accounting of dropshippers. All information about your partners in one place: contacts, orders, payments.
• Analytics and reports. Get detailed reports on sales, dropshipper performance and other important indicators.

Features

• Automation of dropshipping
• Convenient order tracking
• Calculating the profits of dropshippers
• Integration with postal services
• Ukrainian support 24/7

Nutshell: simple CRM + email marketing for B2B teams. Manage clients and conduct correspondence more efficiently. Ideal solution for optimizing communications and increasing sales.

Advantages

• Easy email marketing. Send personalized emails, track results, and increase sales.
• B2B orientation. Created for the needs of teams selling to other companies, not end consumers.
• Simple integration. Easily connect your favorite tools and apps.
• Effective collaboration. Unite team efforts to achieve greater results with Nutshell.

Features

• Simple B2B CRM
• Email marketing
• User-friendly interface
• Sales automation
• Team support

Agile CRM - A CRM system that integrates sales, marketing, and service into one interface. Simplify customer communication and automate business processes. Ideal for managing communications and improving customer experience.

Advantages

• All in one place. Manage sales, marketing, and service from a single platform.
• Effective communication. Communicate with customers through various channels centrally.
• Routine automation. Free up team time by automating repetitive tasks.
• Data analysis. Get a complete picture of customer interaction for decision-making.

Features

• All in one place
• Sales automation
• Email integration
• User-friendly interface
• 24/7 customer support

SalesDrive - CRM for automating online stores. Integrations with marketplaces, delivery services, and payment systems. Manage your warehouse, process orders, and optimize customer communication! The perfect solution for effective online sales.

Advantages

• All in one place. Manage sales, delivery, and payments from a single SalesDrive platform.
• Convenient integration. Easily connect SalesDrive with marketplaces and your warehouse.
• Sales automation. SalesDrive automates routine tasks, increasing your profits.
• Detailed analytics. Gain complete control over your business with SalesDrive reports.

Features

• Sales automation
• Integrations for e-commerce
• Convenient order management
• Delivery management
• SalesDrive support

monday sales CRM - This is a flexible CRM system built on the monday.com platform, perfectly suited for sales teams. Streamline your sales pipeline and manage customer communications in a single workspace.

Advantages

• Seamless Integration. Easily connects with other monday.com tools for uninterrupted workflow.
• Personalization. Customize your workspace to meet the needs of your sales team.
• Enhanced Collaboration. Collaborate on deals in real time, increasing transparency.
• Routine Automation. Automate repetitive tasks, saving the team time and effort.

Features

• Flexibility based on monday.com
• Sales Automation
• Convenient Team Collaboration
• Personalized Reports
• Tool Integration

Keap (ex-Infusionsoft) - CRM and marketing automation that simplifies customer communication. Ideal for entrepreneurs who want to streamline messaging and automate sales. All in one place!

Advantages

• Marketing automation. Engage customers 24/7, personalize communication, and increase sales.
• Convenient customer management. Store all information in one place, track interactions, and build strong relationships.
• Sales optimization. Automate the sales funnel from lead to deal, increase conversion and profit.
• Personalized communication. Create unique messages for each client, increase loyalty and satisfaction.

Features

• Business process automation
• Easy start for entrepreneurs
• Communication personalization
• Sales and marketing integration
• Convenient contact management

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it the perfect solution for managing customer relationships directly from your email. Organize communications, track deals, and boost team productivity.

Advantages

• Gmail Integration. Convenient work with clients directly from mail, without switching.
• Google Workspace without limits. Effective team collaboration in a familiar Google environment.
• Automation of routine. No more manual data entry and task tracking.
• Improved interaction. Communicate more effectively with all customer information at your fingertips.

Features

• Integration with Gmail
• Sales automation
• Real-time reporting
• User-friendly interface
• Google Workspace support

Pipedrive: CRM for increasing deal conversion. Visualize the sales funnel, track progress and close more deals! An excellent choice if you need a CRM with a convenient pipeline.

Advantages

• Increased sales. Pipedrive helps you find more customers and close more deals, thanks to the visual pipeline.
• Simple deal management. Track every deal at every stage of the sales funnel. No missed opportunities!
• Automation of routine. Automate sending emails, reminders and other tasks to focus on sales.
• Improved communication. All customer information in one place. Communicate more effectively and close deals faster.

Features

• Simple interface
• Sales visualization
• Automation of routine
• Convenient customer management
• Deal conversion

HubSpot CRM - free CRM with powerful marketing, sales, and support tools. Integrate the system with messengers for effective communication with customers and automate message processing. All in one platform!

Advantages

• Free CRM core. Organize customer data and interactions for free. Save money at the start!
• All in one place. Marketing, sales, and support - integrated into HubSpot.
• Routine automation. Automate tasks and track deals, increasing efficiency.
• Communication improvement. Personalize communication with customers for better results.

Features

• Free CRM
• Marketing + sales
• Single platform
• User-friendly interface
• Process automation

Vtiger CRM is a sales, marketing, and customer support platform. Integrate with your favorite messengers for instant communication and increased business efficiency. Optimize your communications with Vtiger CRM!

Advantages

• Understandable platform. Easy to learn, quick start, all in one place.
• Communication center. The entire history of correspondence with clients is at your fingertips.
• Sales automation. Increases profit, simplifies the sales funnel.
• Support optimization. Increases customer loyalty, quick responses.

Features

• Sales automation
• Centralization of customer data
• Improving customer service
• Increasing marketing efficiency
• Sales, Marketing, Help Desk Integration

KeyCRM - Ukrainian CRM for business: integrates orders from all channels (messengers, marketplaces), customer communications, warehouse management, and analytics. Optimize message processing and manage sales in one place!

Advantages

• Unified chat for all. Consolidate customer correspondence in one place for instant responses.
• Sales automation. Free up time from routine tasks, automate order processing.
• Real-time inventory management. Control inventory levels to avoid shortages and losses.
• Analytics for growth. Make informed decisions based on sales and customer data.

Features

• Orders from everywhere
• Convenient communication
• Inventory management
• Powerful analytics
• Ukrainian support

Insightly - CRM for small and medium businesses that combines customer and project management. Integrations simplify communication and automate business processes, helping to stay connected with customers.

Advantages

• Customer connection. Communicate effectively across all channels: email, chats, SMS.
• Projects under control. Manage projects, tasks, and deadlines in one place.
• Marketing automation. Attract more customers with targeted mailings.
• Integration with tools. Easily connect Insightly to your favorite apps.

Features

• Sales automation
• Convenient project management
• Integration with email
• Analytics and reports
• SMB support

Odoo CRM is part of the Odoo ERP system, which allows you to effectively manage customer relationships. Optimize communications, automate sales, and improve service by using powerful tools for managing messages and tasks.

Advantages

• All in one place. Sales, contact, and task management in a single Odoo platform.
• Integration with mail. Convenient communication with customers directly from the system.
• Efficiency analysis. Track sales results and improve strategies.
• Automation of routine. Odoo CRM automates repetitive tasks to save time.

Features

• Integration with Odoo Apps
• Sales automation
• User-friendly interface
• Deal management
• Analytics and reports

Bitrix24 is a CRM and workspace in one. Manage sales, process messages from all channels in the contact center, and manage projects effectively. Everything for your business in one system!

Advantages

• Everything in one place. With Bitrix24, all customer communications, tasks and projects are on one platform. Save time!
• Integration with messengers. Easily communicate with customers through your favorite channels directly from Bitrix24!
• Marketing automation. Personalize mailings, segment your audience and increase customer loyalty!
• Sales analytics. Track communication effectiveness, forecast sales and make informed decisions.

Features

• Communication automation
• Integration with messengers
• Convenient customer management
• Organization of team tasks
• Comprehensive Bitrix24 solution

Streak CRM is a CRM system built right into Gmail. Manage your sales, customer support, and other processes using a familiar email interface. Create custom sales funnels (pipelines) for maximum efficiency.

Advantages

• All in Gmail. Organize sales, support, and recruiting directly in your inbox.
• Custom Pipelines. Customize processes to suit your business needs, flexibly and efficiently.
• Collaboration. Share information and collaborate with your team in real time.
• Email Automation. Send personalized emails and track their openings.

Features

• Gmail Integration
• Custom Pipelines
• Email Tracking
• Sales Automation
• Data Sharing

amoCRM - CRM with a focus on messengers. Build chat funnels, use bots, and conduct omnichannel dialogues with customers. Automate sales and communication in your favorite messengers!

Advantages

• Omnichannel dialogues. All chats with customers in one window for convenience and control.
• Chat sales funnels. Automate communication, lead customers to a deal.
• Integration with messengers. Connect your favorite communication channels with amoCRM.
• Sales automation. Bots respond 24/7, saving you time and money.

Features

• Chat sales funnels
• Omnichannel communications
• Automation of responses
• Integration with messengers
• User-friendly amoCRM interface

OneBox OS: CRM/ERP platform for your business. Manage processes, telephony, warehouse, and documents in one system. Integrate with messengers and optimize communication with customers!

Advantages

• All in one place. Manage sales, marketing, and customer support in a single OneBox OS platform.
• Communication automation. Set up automated responses and mailings for effective customer communication.
• Loyalty increase. Convenient communication with customers increases their satisfaction and retention.
• Analytics and reports. Track communication effectiveness and optimize engagement strategies.

Features

• Convenient messenger integration
• Communication automation
• Centralized chat management
• Support for many channels
• Effective CRM for business

Salesforce Sales Cloud - CRM leader for building effective sales funnels and deep analytics. Integrate with messengers and turn correspondence into profit! Ideal for business scaling.

Advantages

• Sales growth. Optimize the sales funnel, increase conversion and profit.
• Personalization of interaction. Communicate with customers based on data, improve loyalty.
• Marketing automation. Attract more leads, automate email newsletters and campaigns.
• Analytics and reports. Get valuable insights about customers and sales performance.

Features

• Mailing automation
• User-friendly interface
• Performance analysis
• Integration with platforms
• Salesforce: market leader

Creatio (Sales) - a low-code CRM platform with powerful process automation. Ideal for organizing customer communications and automating sales. Customize the system to your needs without coding!

Advantages

• Sales automation. Automate routine tasks and increase team efficiency.
• Easy setup. The low-code platform allows you to quickly adapt the system to the needs of the business.
• Clear analytics. Get clear reports for informed decision-making.
• Data centralization. All customer information in one place, easy access and control.

Features

• Easy integration with messengers
• Communication automation
• Creatio low-code solutions
• Personalization of CRM messages
• Communication reporting