Top 12 CRMs for Customer Management: Ranking and Selection
TOP

Select a CRM Solution for Your Needs

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders, payments. Effective customer base and profit management. Optimize your business today!

Platform Advantages

  • Automatic accounting. Accurate calculation of dropshippers and their orders without effort.
  • Convenient management. Intuitive interface for easy navigation and control.
  • Time saving. Optimize workflows and focus on development.
  • Sales analytics. Track performance, forecast profits with CPAshka.

Main Parameters

  • Dropshipping automation
  • Customer accounting in Ukraine
  • Convenient CRM for CPAshka
  • Dropshipper counting
  • Integration with marketplaces
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, customer accounting and analytics in one place. Increase profit with LP-CRM!

Platform Advantages

  • Growth of sales. Automate the sales funnel, increase profit with LP-CRM!.
  • Business optimization. Manage orders, warehouse and finances in one place!.
  • Analytics and reports. Get data for informed decision-making.
  • Ease of use. Intuitive interface for quick implementation.

Main Parameters

  • Customer accounting is easy
  • Sales automation
  • Convenient e-commerce CRM
  • LP-CRM: Clear interface
  • 24/7 support
LP-CRM
№3

HubSpot CRM

HubSpot CRM - a powerful CRM system for customer accounting. A free version with wide functionality, including marketing, sales, and support tools. Everything you need to grow your business in one place!

Platform Advantages

  • Free core. Basic features to get started without costs.
  • Growth with HubSpot. Scale your business with paid tools.
  • Unified platform. Marketing, sales, support - all in one place.
  • Full integration. All customer data in a single database.

Main Parameters

  • Free CRM system
  • Full set of tools
  • Sales automation
  • User-friendly interface
  • HubSpot integration
HubSpot CRM
№4

KeyCRM

KeyCRM - Ukrainian CRM system for business. Collects orders from all channels, organizes communications, inventory management, and provides analytics. Automate your business with KeyCRM!

Platform Advantages

  • All channels in one window. Combine orders, chats, and calls from different platforms for efficient work.
  • Simplified inventory management. Monitor inventory levels, manage deliveries, and analyze sales in real-time.
  • Reporting and analytics. Get clear reports on sales, customers, and business performance for decision-making.
  • Automation of routine tasks. Free up the team's time from routine tasks thanks to process automation.

Main Parameters

  • User-friendly interface
  • Accounting from all channels
  • Sales automation
  • Detailed analytics
  • Ukrainian support
KeyCRM
№5

Nutshell

Nutshell - CRM system + email marketing, designed for B2B teams. Simplify customer management, automate sales, and increase the effectiveness of marketing campaigns. All in one simple tool.

Platform Advantages

  • Зручний інтерфейс. Easy to learn, intuitive design for quick team adaptation.
  • B2B-oriented. Functionality adapted to the needs of B2B, sales optimization.
  • Email marketing. Integrated email marketing tools for attracting and retaining customers.
  • Teamwork. Shared access, data transparency, improved team communication.

Main Parameters

  • Simple interface
  • Sales automation
  • B2B orientation
  • Email marketing
  • Convenient reporting
Nutshell
№6

Copper

Copper - CRM designed for Google Workspace. Deep integration with Gmail makes it an ideal choice for companies already using Google tools. Manage customers efficiently without leaving the familiar mail interface.

Platform Advantages

  • Integration with Gmail. All communication with customers in Gmail, without switching between windows.
  • Data automation. Copper automatically collects customer data, saving you time.
  • Ease of use. Copper's intuitive interface makes working with clients easy.
  • Increased sales. Copper helps to better understand customers and increase sales.

Main Parameters

  • Integration with Gmail
  • Simple interface
  • Accounting of transactions
  • Reporting
  • Automation
Copper
№7

NetHunt CRM

NetHunt CRM - CRM for Gmail that allows you to manage leads, deals and automate sales directly from your email. Integrate sales funnels and customer base into the familiar Gmail interface. Increase customer efficiency!

Platform Advantages

  • Integration with Gmail. Manage sales, marketing, customer support directly from your Gmail inbox.
  • Intuitive interface. Intuitive design makes it easy for the entire team to work with customers.
  • Sales automation. Create sales funnels, automate tasks and reminders for effective deal closure.
  • Centralized database. All customer information in one place, easy access and sharing between departments.

Main Parameters

  • Integration with Gmail
  • Sales funnels
  • Process automation
  • Lead tracking
  • User-friendly interface
NetHunt CRM
№8

Close

Close - CRM for sales teams focused on calls and email newsletters. Ideal for active sales, helps increase the number of deals and automate routine tasks. Optimize your sales department with Close!

Platform Advantages

  • Calls + Email. Effectively process leads: one-click calls and automated email series.
  • Sales without routine. Automation of reporting and tasks - more time for deals.
  • User-friendly interface. Intuitive design for quick team training.
  • Full control. Track deal progress and improve sales results.

Main Parameters

  • Sales automation
  • Call integration
  • Convenient email distribution
  • Reporting on deals
  • 24/7 customer support
Close
№9

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Customer, task, deal, warehouse, and finance management in one place. A convenient solution for organizing sales and improving customer relations.

Platform Advantages

  • Clear interface. Easy to learn, no special knowledge needed.
  • All in one place. Manage customers, deals, warehouse, and finances in one platform.
  • Business support. Automates routine tasks, allowing you to grow faster.
  • Affordable price. Economical solution for small and medium-sized businesses.

Main Parameters

  • Simple interface
  • Customer accounting
  • Deal management
  • Task automation
  • Financial accounting
KeepinCRM
№10

amoCRM

amoCRM is a CRM system that focuses on communicating with customers through messengers. Chat funnels, chatbots, and omnichannel help automate sales and improve service.

Platform Advantages

  • Understandable chat funnels. Visualize the customer journey and automate sales through messengers.
  • Omnichannel dialogues. All communication with customers in one window, no request will be lost.
  • Assistant bots. Automate routine tasks, answer frequently asked questions instantly.
  • More loyal customers. Easily personalize communication, build strong relationships.

Main Parameters

  • Customer accounting easily
  • Chat funnels for sales
  • Bots for automation
  • Omnichannel communications
  • amoCRM: all in one
amoCRM
№11

SalesDrive

SalesDrive - CRM for online stores. Automate customer accounting, integrate with marketplaces, delivery, payment systems and warehouse. Effective sales management in one place!

Platform Advantages

  • Everything in one place. Integration with marketplaces, delivery, payments and warehouse in SalesDrive.
  • Sales growth. SalesDrive helps increase sales through marketing automation.
  • Time saving. SalesDrive automates routine, freeing up time for business development.
  • Business control. SalesDrive provides a complete overview of sales, customers, and inventory.

Main Parameters

  • Sales automation
  • Convenient CRM for e-commerce
  • Integration with marketplaces
  • Order and warehouse control
  • Ukrainian language support
SalesDrive
№12

Capsule CRM

Capsule CRM - a lightweight and intuitive CRM for efficient management of contacts, deals, and projects. Organize your business and improve customer relationships with a simple accounting system!

Platform Advantages

  • Simple contact management. Store all customer information in one place, easily find and update it.
  • Convenient deal management. Track sales progress, set tasks, and close more deals.
  • Effective collaboration. Share information, coordinate team efforts for better results.
  • Project organization. Plan and execute projects, track deadlines and task progress.

Main Parameters

  • Simple interface
  • Customer accounting
  • Deal management
  • API integrations
  • Project support
Capsule CRM
Comparison

CRM Review and Comparison

# Platform Target Audience What It Can Do Free Tier Starting Price
1CPAshkaDropshipping, eCommerceDropshipping CRM, automation, accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer accounting, profit analyticsFree version for up to 50 orders per monthfrom $9/month
3HubSpot CRMSmall business, startupsAutomation, integration, free of chargeFree planfrom $20/month per user
4KeyCRMeCommerce, trade, servicesOrders, communications, analytics14-day trialfrom $19/month
5NutshellB2B, sales, marketingCRM, email marketing, sales automation14 days trialfrom $16/month per user
6CopperSmall business, salesGmail integration, automation, deal tracking14 day testfrom $29/month per user
7NetHunt CRMSmall business, salesGmail CRM, Sales automation, Customer base14-day testfrom $24/month per user
8CloseSales departments, small businessCalls, email newsletters, automationTest 14 daysfrom $49/month per user
9KeepinCRMSmall business, medium businessCustomer base, sales, financeTest 7 daysfrom 290 UAH/user/month
10amoCRMSmall business, salesChat funnels, omnichannel, sales automationTest 14 daysfrom $15/month per user
11SalesDriveOnline stores, e-commerceAutomation, integration, accountingTest 14 daysfrom 349 UAH/month
12Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
Questions and Answers

Questions and Answers

? What is customer relationship management?
This is a tool for automating sales and marketing, improving customer service
? Why is a tool for customers needed?
To increase sales, improve loyalty, and optimize business processes
? What are the advantages of customer automation?
Improved communication, data collection, analysis, task automation, personalized experience
? How to choose the right solution?
Consider the size of your business, needs, budget, and integrations with other services
? Where can I find a rating of the best solutions?
Look for articles and reviews comparing functionality, price, and reviews