TOP CRMs for Clients: Ranking of the Best Systems
TOP

Choose a CRM for Your Team

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Optimize customer relations and increase profits!

Advantages for Business

  • Automation of dropshipping. CPAshka simplifies the management of orders and payments to dropshippers, saving time.
  • Accurate accounting of dropshippers. Automatic calculation of commissions and payments, avoiding errors in calculations.
  • Real-time reporting. Get up-to-date information on sales, profits and dropshipper performance.
  • Convenient management in one place. All the tools for dropshipping in Ukraine in one CPAshka system.

Characteristics

  • Automation of dropshipping
  • Accounting of dropshippers
  • Easy integration with API
  • User-friendly interface
  • Real-time reporting
CPAshka
№2

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Optimize sales, automate processes and increase customer loyalty. Convenient system for effective business management!

Advantages for Business

  • Зростання продажів. LP-CRM helps to increase profits through data analysis and marketing automation.
  • Business optimization. The system simplifies order, warehouse and logistics management, saving you time.
  • Personalization. With LP-CRM, you can easily customize the system to the needs of your business.
  • User-friendly interface. Intuitive design allows you to quickly adapt to working with the platform.

Characteristics

  • Sales automation
  • User-friendly interface
  • Easy customer management
  • Business analytics
  • Quick support
LP-CRM
№3

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - It's a CRM and marketing automation, designed specifically for entrepreneurs. Automate the sales funnel, improve customer relationships, and grow your business with Keap!

Advantages for Business

  • Sales growth. Marketing and sales automation increases profits.
  • Time saving. Automate routine tasks, focus on the main thing.
  • All in one place. Marketing, sales and payments - manage your business efficiently.
  • Ease of use. Intuitive interface, easy start for business.

Characteristics

  • Sales automation
  • User-friendly interface
  • Marketing for small
  • All in one place
  • 24/7 support
Keap (ex-Infusionsoft)
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email, and AI assistant. Make communicating with customers easier and more efficient! Everything you need for sales in one place.

Advantages for Business

  • Everything in one place. Telephony, email, and AI on one platform for effective communication.
  • Increased sales. Automation of routine, focus on deals, increased profit.
  • Smart prompts. AI assistant analyzes data and suggests optimal solutions for sales.
  • Ease of implementation. Simple interface, quick setup, instant result.

Characteristics

  • Everything in one place
  • Intuitive interface
  • AI sales assistant
  • Convenient telephony
  • Automation of routine
Freshworks CRM (Freshsales)
№5

monday sales CRM

monday sales CRM - is a flexible CRM system built on the monday.com platform. An ideal solution for sales teams looking to organize workflows, automate routine tasks, and increase sales. Customize your CRM to fit your needs!

Advantages for Business

  • Easy adaptation. Customize it to fit your business needs, no code required!
  • Intuitive interface. Intuitive, for quick team training.
  • Data centralization. All deal information in one place.
  • Real-time reporting. Track progress and make data-driven decisions.

Characteristics

  • Flexible platform
  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Customer Support
monday sales CRM
№6

Close

Close - CRM for sales teams, focused on calls and email newsletters. Automate communication with customers, increase sales efficiency and close more deals! Everything on one platform.

Advantages for Business

  • Effective calls. Make more calls, close more deals with the built-in dialer.
  • Email automation. Send personalized email series to attract potential customers.
  • Convenient analytics. Get clear reports on team performance and deal progress.
  • Integration with tools. Easily connect your favorite apps for maximum efficiency.

Characteristics

  • Sales automation
  • Integration with mail
  • Effective calls
  • User-friendly interface
  • Deal analytics
Close
№7

Binotel SmartCRM

Binotel SmartCRM - CRM for business from Binotel. Complete 360° customer card, powerful analytics, convenient tasks and easy integration with your PBX. Everything for effective work with clients!

Advantages for Business

  • 360° customer profile. All client information in one place: calls, letters, orders, and communication history.
  • Effective analytics. Full sales control: reports, forecasts, and key performance indicators.
  • Integration with telephony. Call automation, call recording, and customer identification when calling.
  • Task automation. Organization of the workflow: planning, reminders and control of task execution.

Characteristics

  • Convenient CRM
  • Sales automation
  • 24/7 support
  • Online reports
  • Integration with mail
Binotel SmartCRM
№8

NetHunt CRM

NetHunt CRM is a CRM system that works directly in Gmail. Manage leads, sales funnels and automate processes without leaving your email. The perfect solution for easy customer relationship management!

Advantages for Business

  • Gmail integration. Manage sales and contacts without leaving your Gmail inbox.
  • Sales funnel. Visualize the sales process, increase conversion rates, and control deals.
  • Automation. Automate routine tasks and focus on customers.
  • Convenience. Everything you need for sales in one intuitive interface.

Characteristics

  • Integration with Gmail
  • Lead accounting
  • Sales funnels
  • CRM automation
  • Customer management
NetHunt CRM
№9

Less Annoying CRM

Less Annoying CRM - the ideal CRM system for small businesses that need simplicity and efficiency. No unnecessary features, just the necessary tools to manage customers and deals. Easy to use and affordable.

Advantages for Business

  • Intuitively understandable. Easy to learn, simple interface, saves team training time.
  • Data organization. All contact information in one place, easy search, nothing will be lost.
  • Transparent prices. No hidden fees, pay only for the features you need, predictable budget.
  • Effective support. Fast and qualified assistance, resolving issues without delay.

Characteristics

  • Intuitive interface
  • Easy setup
  • Customer support
  • Affordable price
  • Focus on small business
Less Annoying CRM
№10

SugarCRM

SugarCRM - Flexible open-source CRM system, ideal for B2B sales. Customize it to your needs and manage customer relationships effectively! Streamline sales, marketing and service processes.

Advantages for Business

  • Adaptation. Customize to the needs of the business, not vice versa.
  • Open source. Customization, integrations, extensions without limits.
  • B2B focus. Specialized tools for complex sales.
  • Data control. Full power over information, no restrictions.

Characteristics

  • Open source
  • B2B focus
  • Customization
  • Automation
  • Analytics
SugarCRM
№11

SuiteCRM

SuiteCRM - Open source CRM offering flexible customization for your business. Streamline customer relationships, automate processes, and boost sales with a powerful and adaptable system.

Advantages for Business

  • Open Source. Full freedom to customize to business needs, without restrictions!
  • Cost Savings. No license fees, only implementation costs!
  • Flexible Adaptation. Easily integrates with other services and platforms.
  • Full Data Control. Your data is stored on your server, security is guaranteed!

Characteristics

  • Open Source
  • Flexible Setup
  • Integrations
  • Automation
  • Analytics
SuiteCRM
№12

Pipedrive

Pipedrive - CRM focused on increasing deal conversion. Visualize your sales pipeline, easily track progress, and close more deals! An intuitive platform for effective customer management.

Advantages for Business

  • Deal visualization. Easily track sales progress at each stage.
  • Sales predictability. Accurate reports and forecasts for business growth.
  • Automation of routine. Save time with automatic tasks and reports.
  • User-friendly interface. Intuitive design for quick team adaptation.

Characteristics

  • Sales visualization
  • Intuitive interface
  • Ease of use
  • Deal conversion
  • Process automation
Pipedrive
№13

Insightly

Insightly - CRM for small and medium businesses with integrated project management. Streamline sales, marketing, and service in one place. Integrations with popular services for greater efficiency.

Advantages for Business

  • All in one place. Manage sales, projects, and marketing from Insightly's single platform, streamlining your workflow.
  • Sales growth. Track leads, opportunities, and close more deals with analytics and automation.
  • Improved collaboration. Communication and collaboration become easier, increasing team productivity.
  • Integration with other tools. Easily connect Insightly to popular apps like Google Workspace and Microsoft 365 for seamless operation.

Characteristics

  • CRM + projects in one
  • Integrations for SMB
  • Simple implementation
  • 24/7 customer support
  • Clear pricing policy
Insightly
№14

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for sales management. Build an effective sales funnel, automate processes and analyze data to increase profits. The perfect solution for customer management of your business.

Advantages for Business

  • Зростання продажів. Optimize your sales funnel, increase conversion and profit of your business.
  • Effective analytics. Get valuable insights about customers and sales trends for decision making.
  • Personalization of communications. Interact with customers individually, build strong relationships.
  • Automation of routine. Free the team from repetitive tasks, focus on development.

Characteristics

  • Sales automation
  • User-friendly interface
  • Data analysis
  • Integrations
  • Scaling
Salesforce Sales Cloud
№15

Zoho CRM

Zoho CRM - cloud-based CRM system for business automation. Optimize sales, marketing and customer service. Convenient customer relationship management solution.

Advantages for Business

  • Growth in sales. Optimize your sales funnel and close more deals with Zoho CRM.
  • Improved service. Increase customer satisfaction through fast and high-quality support.
  • Marketing automation. Attract more potential customers with targeted campaigns.
  • Centralized data. All customer information in one place for better collaboration.

Characteristics

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Integration with other services
  • 24/7 support
Zoho CRM
№16

Bitrix24

Bitrix24 - CRM system and workspace in one! Manage sales, communicate with clients through the contact center, organize projects. Everything you need for effective work with clients in one place.

Advantages for Business

  • Increase sales. Optimize the sales funnel and attract more customers.
  • Effective communication. All communication channels with customers in one place, quick response.
  • Work organization. Manage tasks, projects, and documents on one platform.
  • Automation of routine tasks. Automate marketing, sales, and support processes, save time.

Characteristics

  • Sales automation
  • Integration with email
  • Task management
  • User-friendly interface
  • 24/7 support
Bitrix24
№17

OneBox OS

OneBox OS - CRM/ERP platform for business automation: clients, sales, warehouse, telephony, documents - all in one place! Optimize customer relations and increase profits.

Advantages for Business

  • All in one. Manage your business: processes, telephony, warehouse, documents - all in OneBox OS!
  • Sales growth. Optimize the sales funnel and increase profits with OneBox OS.
  • Automation of routine. Forget about boring tasks, OneBox OS will do everything for you!
  • Flexible configuration. Customize OneBox OS to the needs of your business.

Characteristics

  • All in one place
  • Process automation
  • Telephony integration
  • Accounting and warehouse
  • Convenient document management
OneBox OS
№18

Apptivo

Apptivo is a suite of business applications with a CRM core, perfect for SMBs. Manage customers, sales, projects, and finances in one place! Streamline processes and increase productivity with Apptivo.

Advantages for Business

  • Sales growth. Optimize the sales funnel, attract more leads and increase profits.
  • Automation of routine. Save time on repetitive tasks, focus on business development.
  • Improved service. Personalized approach to each client, increased loyalty.
  • Analytics and reports. Get a deep understanding of your business, make informed decisions.

Characteristics

  • CRM for small business
  • User-friendly interface
  • Sales automation
  • Flexible setup
  • 24/7 support
Apptivo
№19

amoCRM

amoCRM - A next-generation CRM where customer communication is at the center! Chat funnels, chatbots, and omnichannel dialogues will help you automate sales and build strong relationships with every customer. Try amoCRM - and your sales will skyrocket!

Advantages for Business

  • Easy communication. Connect with customers in familiar messengers.
  • Increased sales. Sales automation and fast feedback.
  • Omnichannel. All communication channels in one window.
  • Automation of routine tasks. A bot will help with simple questions around the clock.

Characteristics

  • Convenient CRM for customers
  • Omnichannel communications
  • Chat sales funnels
  • Automation with bots
  • Integration with messengers
amoCRM
№20

Capsule CRM

Capsule CRM is a simple and convenient tool for managing customers, deals, and projects. Organize your contacts, track sales progress, and coordinate projects in one place. Ideal for small and medium-sized businesses.

Advantages for Business

  • Simple management. Organize contacts, deals, and projects in one place.
  • Clear analytics. Track progress and make informed decisions.
  • Effective collaboration. Teamwork without obstacles, shared access to information.
  • Automation of routine. Forget about repetitive tasks, focus on development.

Characteristics

  • Simple interface
  • Convenient management
  • API integration
  • Customer support
  • Secure data
Capsule CRM
Which to Choose?

CRM Comparison

# CRM Positioning Features Free Plan Base Price From
1CPAshkaDropshippers, e-commerce, online tradingAccounting of dropshippers, automation of payments, CRMFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, data analysisFree version up to 50 orders per monthfrom $9/month
3Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
4Freshworks CRM (Freshsales)Small business, salesSales automation, integration, AI assistantFree planfrom $9/month per user
5monday sales CRMSmall business, medium businessAutomation, customization, integrationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6CloseSales departments, startupsCalls, email, automationTest 14 daysfrom $49/month per user
7Binotel SmartCRMSmall business, medium business360° profile, automation, analytics-from 399 UAH/month per employee
8NetHunt CRMSmall business, salesGmail integration, automation, sales funnels14 day trialfrom $24/month per user
9Less Annoying CRMSmall business, startupsSimplicity, accessibility, clientsTest 30 days$19/month per user
10SugarCRMB2B, sales, marketingFlexibility, customization, automationFree testfrom $49/month per user
11SuiteCRMSmall business, enterprisesAutomation, customization, integrationOpen Source (free)from $0/month (self-hosted)
12PipedriveSmall business, salesSales pipeline, deals, automation14 days trialfrom $14.90/month per user
13InsightlySmall business, medium businessCRM, project management, automation14 day trialfrom $29/month per user
14Salesforce Sales CloudAny business, salesSales funnel, automation, analytics30 day trialfrom $25/month per user
15Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
16Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
17OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
18ApptivoSMBs, entrepreneursCRM, Project Management, FinanceFree trialfrom $15/month per user (annual payment) or $20/month monthly
19amoCRMSmall business, salesChat funnels, omnichannel, automation14-day trialFrom $15/month per user
20Capsule CRMSMB, sales, projectsContacts, deals, projectsFree planfrom $18/month per user
Questions and Answers

Questions and Answers

? What is CRM and what is it for?
CRM (Customer Relationship Management) helps organize work with the audience, improve communication, and increase sales
? What are the benefits of implementing a CRM?
Automation, improved service, data analysis, increased team efficiency, and more
? How to choose the optimal CRM?
Define needs, budget, integrations, and scalability. Check out user reviews
? How much does it cost to implement a CRM?
The cost depends on the functionality, number of users, and subscription plan. There are free and paid options
? Is training required to work with a CRM?
Yes, basic knowledge is necessary. Many providers offer training and support