TOP 24 CRMs for eCommerce Business in Ukraine

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, manage customers and increase profits! Optimize your ecommerce with LP-CRM.

Platform Advantages

• Sales automation. Saving time and increasing profits by automating routine tasks.
• Centralized customer base. All customer data in one place for better service and personalization.
• Analytics and reports. Get valuable insights into your business to make informed decisions.
• Easy integration. Integrate LP-CRM with your favorite tools and platforms.

Characteristics

• Online sales automation
• Convenient customer accounting
• Integration with e-commerce platforms
• Analytics for business growth
• 24/7 support

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Optimize your e-commerce business! User-friendly interface and powerful tools for scaling.

Platform Advantages

• Automation of dropshipping. CPAshka automates the accounting of orders, payments and dropshippers, reducing manual work.
• Accurate accounting of dropshippers. CPAshka automatically calculates payments to dropshippers, minimizing errors and disputes.
• Real-time reporting. Get up-to-date data on sales, profit and dropshipper performance.
• Cost optimization. CPAshka helps control finances and increase the profit of your business.

Characteristics

• CRM for e-commerce
• Automation of dropshipping
• Convenient accounting of dropshippers
• Ukrainian support
• Sales optimization

NetHunt CRM - CRM for e-commerce business integrated with Gmail. Manage leads, sales funnels and automate processes without leaving your email. Optimize sales and increase the efficiency of your online store.

Platform Advantages

• Gmail integration. Manage sales, marketing directly from your email. No switching between windows!
• Sales automation. Automate routine tasks: mailings, reminders, deal updates.
• Sales funnels. Track deals at each stage of the funnel, increase conversion.
• Data centralization. All customer information in one place, easy access and analysis.

Characteristics

• CRM for e-commerce
• Integration with Gmail
• Sales automation
• Sales funnels
• Lead management

Streak CRM - A CRM system built right into Gmail. Organize your customer base, manage sales, and track deals with custom pipelines without leaving your email. Ideal for e-commerce to keep everything under control.

Platform Advantages

• Everything in Gmail. Manage sales, support, and more without leaving your email.
• Custom pipelines. Customize funnels to suit your business needs, adapt easily.
• Convenient collaboration. Share information with the team, increase productivity.
• Sales automation. Automate routine tasks, focus on development.

Characteristics

• CRM for ecommerce
• Streak CRM - in Gmail
• Custom pipelines
• Convenient integration
• Effective with Gmail

amoCRM - CRM with a focus on messengers, ideal for e-commerce! Automate sales through chat funnels, bots, and omnichannel dialogues. Increase profits by communicating with customers where they are comfortable!

Platform Advantages

• Chat funnels. Automate sales and support in messengers, increase conversion.
• Omnichannel. All communications with clients in one place, convenient and fast.
• Sales bots. Attract and qualify leads around the clock, without the participation of managers.
• Clear analytics. Track communication effectiveness and improve results.

Characteristics

• Sales automation
• Convenient integration
• Effective marketing
• 24/7 customer support
• Profit growth

Close - CRM that simplifies sales for ecommerce. Convenient calls, email newsletters, and routine automation help teams focus on deals and increase profits. Ideal for those who value speed and efficiency.

Platform Advantages

• Calls + Email in 1. Effectively manage customer communications from one Close platform.
• Sales automation. Free up time to close deals with routine automation.
• Clear analytics. Get clear reports to improve sales with Close.
• Integration with tools. Close easily integrates with your current services.

Characteristics

• Sales automation
• Integration with ecommerce
• Effective email distribution
• User-friendly interface
• 24/7 customer support

Freshworks CRM (Freshsales) - CRM for ecommerce with built-in telephony, email and AI assistant. Automate sales, improve customer communication and increase the profit of your online store.

Platform Advantages

• All in one. Integrated telephony, email, and AI for effective communication.
• Intuitive interface. Easy to learn and use for the team.
• Sales automation. AI helps to find leads and close deals faster.
• 24/7 customer support. Reliable support will help solve any issue.

Characteristics

• Integration with e-commerce
• Sales automation
• AI to increase sales
• Built-in telephony/email
• User-friendly CRM interface

Less Annoying CRM - a super simple tool for small e-commerce businesses. No unnecessary features, just the essential tools to manage customers and sales. Perfect if you're looking for a CRM without the complexities.

Platform Advantages

• Easy interface. Clear design for quick team adaptation.
• Sales automation. Save time, focus on growing profits.
• Data centralization. All customer information in one place.
• Small business support. Developed with your business needs in mind.

Characteristics

• Intuitive interface
• Easy start for beginners
• E-commerce sales automation
• Simple customer accounting
• No overpayments for features

OneBox OS - CRM/ERP platform for e-commerce. Automate business processes, telephony, warehouse and document management in one solution. Optimize sales and manage everything in one place!

Platform Advantages

• All in one place. Manage your entire business from a single platform: CRM, ERP, warehouse, telephony.
• Sales automation. Increase profits by automating the sales funnel and customer communications.
• Logistics optimization. Control warehouse, delivery, and manage orders effectively.
• Convenient document flow. Create and store documents automatically, saving time.

Characteristics

• CRM+ERP for e-commerce
• Process automation
• Telephony and warehouse
• Online document management
• OneBox OS - all in one

Zoho CRM - cloud CRM for e-commerce. Automate sales, marketing, and service. Integrate with your online store, increase customer loyalty, and increase profits!

Platform Advantages

• Sales growth. Optimize your sales funnel, increase conversion and profit with Zoho CRM.
• Improved customer service. Provide personalized support and customer loyalty with Zoho CRM.
• Marketing automation. Attract more customers with targeted Zoho CRM campaigns.
• Analytics and reports. Make informed decisions based on data from Zoho CRM.

Characteristics

• Integration with e-commerce
• Marketing automation
• Reporting and analytics
• 24/7 customer support
• Zoho CRM cloud solution

Pipedrive - CRM that increases deal conversion. Visual pipelines give a clear understanding of where your deals are and help close more sales. Especially for ecommerce: optimize your sales funnel and scale your business!

Platform Advantages

• Understandable deals. Sales visualization, control of each stage.
• Easy to use. Intuitive interface, quick implementation.
• Sales growth. Focus on conversion, more closed deals.
• Routine automation. Time saving, more attention to customers.

Characteristics

• Sales automation
• Clear interface
• Funnel visualization
• Integration with ecommerce
• Profit increase

SuiteCRM - Open-source CRM, ideal for e-commerce. Flexible customization, customer, sales, and marketing management. Optimize your business with this powerful tool!

Platform Advantages

• Open-source flexibility. Complete freedom of customization to fit your business needs. Control over your data.
• Free core. Save money on licenses. Only pay for support or development.
• Scalability. Easily adapts to business growth, new tasks, and needs.
• Full integration. Unite all customer data in one platform for better understanding.

Characteristics

• CRM for e-commerce
• Open-source
• Flexible customization
• Sales automation
• Store integration

Agile CRM is a CRM system that unifies sales, marketing, and customer support in a single interface. It's the perfect solution for e-commerce to automate processes and improve customer experience.

Platform Advantages

• Single platform. Manage sales, marketing, and service in one place for better coordination.
• Marketing automation. Attract more customers with automated email campaigns and other tools.
• Sales optimization. Increase conversion and profit through effective deal tracking and analytics.
• Improved service. Provide fast and high-quality customer support, increasing their loyalty.

Characteristics

• All-in-one for e-commerce
• Online sales automation
• Marketing for online store
• E-commerce customer support
• E-commerce profit growth

Insightly: CRM + project management, designed for small and medium businesses (SMB). Integrations with popular e-commerce platforms will help you automate sales, manage customers and increase the profit of your online store.

Platform Advantages

• Data centralization. All customer and deal information in one place for quick access and better understanding.
• Sales optimization. Track leads, deals, and improve your sales funnel with Insightly analytics.
• Convenient project management. Plan tasks, track progress, and collaborate with your team directly in Insightly.
• Integrations with other services. Connect your favorite marketing, sales, and support tools for a unified ecosystem.

Characteristics

• CRM for e-commerce
• Sales automation
• Projects and tasks
• Integrations with stores
• Clear SMB system

Keap (ex-Infusionsoft) - CRM and marketing automation built for entrepreneurs. Automate your e-commerce business, attract customers, and increase sales. An ideal solution for small and medium-sized businesses.

Platform Advantages

• Marketing automation. Attract customers 24/7 and increase sales without manual work.
• Personalized communication. Create an individual experience for each customer.
• Revenue growth. Optimize processes and increase the ROI of your business.
• Integration with platforms. Easily connect Keap to your website and tools.

Characteristics

• Sales automation
• Intuitive interface
• 24/7 support
• Integration with eCommerce
• Sales analytics

Apptivo is a comprehensive suite of business applications with a CRM core, ideal for small and medium-sized businesses (SMBs), especially for e-commerce. Automate sales, marketing, and customer support in one place!

Platform Advantages

• Sales growth. Apptivo helps increase profits through improved analytics and sales automation.
• Marketing optimization. Effective campaigns, customer segmentation, and personalized offers.
• Order management. Track orders, payments, and shipping in one place, improving service.
• Loyalty improvement. Increase customer satisfaction and retain them with personalized support.

Characteristics

• CRM for e-commerce
• Sales automation
• User-friendly interface
• 24/7 customer support
• Integration with the store

Odoo CRM is an integrated CRM module in the Odoo ERP system. Optimizes sales, improves customer service and automates marketing. An ideal solution for e-commerce striving for a single platform for business management.

Platform Advantages

• Centralization of data. All customer information in one place, easy access for the team.
• Increase sales. Track potential customers, optimize the sales funnel.
• Marketing automation. Personalized campaigns, customer engagement and retention.
• Integration with other modules. Odoo CRM works seamlessly with other Odoo business applications.

Characteristics

• Sales automation
• Integration with Odoo
• Reporting and analytics
• Customer management
• Increased loyalty

monday sales CRM - flexible CRM system based on monday.com, ideal for e-commerce sales teams. Automate your sales funnel, manage customers, and increase profits using monday.com's intuitive interface. Optimize sales today!

Platform Advantages

• Sales growth. Optimize your sales funnel, close more deals.
• Centralized information. All customer information in one place.
• Routine automation. Automate tasks to focus on customers.
• Simple integration. Easily integrates with other tools.

Characteristics

• Sales automation
• Integration with monday.com
• User-friendly interface
• Real-time analytics
• 24/7 customer support

KeepinCRM is a simple CRM, ideal for small and medium e-commerce businesses. Manage customers, tasks, deals, warehouse, and finances in one place. Optimize sales and increase efficiency with KeepinCRM!

Platform Advantages

• Everything in one place. Manage customers, deals, warehouse, and finances in one simple system.
• Clear interface. Easy to learn and use, even without experience in CRM.
• Sales automation. Optimize the sales funnel and increase profits.
• Reporting and analytics. Track key business metrics and make informed decisions with KeepinCRM.

Characteristics

• Sales automation
• Customer management
• Inventory management
• Financial control
• Simple implementation

Microsoft Dynamics 365 Sales - A CRM system for ecommerce that integrates with other Microsoft 365 products and Copilot. Optimize sales, improve customer service, and increase profits with smart tools.

Platform Advantages

• 365° Integration. Easily works with other Microsoft tools, like Outlook and Power BI.
• Copilot at your fingertips. Quick answers and suggestions based on customer data.
• Personalized Experience. More satisfied customers thanks to a personalized approach.
• Sales Growth. Optimize your sales funnel and increase profits.

Characteristics

• Online sales optimization
• Marketing automation
• Buyer data analysis
• Convenient integration with 365
• Copilot Artificial Intelligence

Capsule CRM - a simple and effective CRM for managing clients, deals, and projects. An ideal solution for e-commerce, helping to systematize sales and improve customer relationships. Optimize your business with Capsule CRM!

Platform Advantages

• Simple customer management. Keep communication history, notes, and tasks in one place for better service.
• Effective deal management. Track sales progress, plan actions, and increase profits.
• Convenient project management. Organize tasks, collaborate with the team, and achieve goals.
• Integration with tools. Connect your favorite apps for marketing, sales, and support.

Characteristics

• CRM for e-commerce
• Contacts and deals
• Easy to use
• Integration with platforms
• Customer support

KeyCRM is a Ukrainian CRM for e-commerce. Collect orders from marketplaces, messengers and website in one place. Control communications, warehouse, logistics and analyze sales. Optimize your business with KeyCRM!

Platform Advantages

• Everything in one place. Manage orders, warehouse and customers from a single KeyCRM platform. Increase efficiency and control over the business.
• Convenient communication. Communicate with customers from all channels in one KeyCRM interface. Increase loyalty and response speed.
• Automation of routine. Automate order processing, sending messages and other tasks in KeyCRM. Save time and resources.
• Sales analytics. Get detailed reports on sales, customers and channel performance in KeyCRM. Make informed decisions.

Characteristics

• All sales channels in one place
• Automation of routine tasks
• Warehouse accounting and analytics
• Ukrainian language support
• Clear KeyCRM interface

HubSpot CRM - Free CRM for ecommerce. Marketing, sales, and support in one platform. Automate processes, engage customers, and increase sales with HubSpot.

Platform Advantages

• Free start. Start managing customers at no cost in the initial stage.
• Unified platform. Unify marketing, sales, and support in one place.
• Clear analytics. Track key metrics and make informed decisions.
• Sales automation. Optimize the sales funnel and increase profits.

Characteristics

• Sales automation
• Integration with ecommerce
• Free CRM core
• Unified platform
• Reporting and analytics

Binotel SmartCRM - CRM for e-commerce with integration into PBX. 360° client card, sales analytics and convenient tasks. Optimize order processing and increase customer loyalty!

Platform Advantages

• 360° client profile. All customer information in one place for effective communication and personalization.
• Powerful analytics. Understand customer needs, track trends and improve sales.
• Integration with PBX. Manage calls, record conversations and automate request processing.
• Task automation. Forget about routine, automate processes and increase team productivity.

Characteristics

• 360° client profile
• Sales analytics
• Tasks and reminders
• Integration with PBX
• For e-commerce