Top 11 CRMs for Medium-Sized Businesses: 2024 Ranking
TOP

Test and Choose a CRM

№1

LP-CRM

LP-CRM - CRM for medium-sized businesses in e-commerce, product business and service sector. Automate sales, manage customers and increase profits with our convenient solution!

Key Advantages

  • Clear interface. Easy to train the team, intuitive to use.
  • Sales automation. Effective management of leads, deals, customers.
  • Analytics and reports. Make informed decisions based on data.
  • LP-CRM support. Assistance at every stage, quick solutions to issues.

Features

  • Sales automation
  • User-friendly interface
  • Integration with services
  • 24/7 support
  • Reporting and analytics
LP-CRM
№2

CPAshka

CPAshka - CRM system for dropshipping in Ukraine. Automate the accounting of dropshippers, control orders and increase profits! An ideal solution for medium-sized businesses.

Key Advantages

  • Automation of dropshipping. CPAshka automates order tracking, payments to dropshippers, and analytics, saving you time.
  • Accurate accounting of dropshippers. CPAshka automatically calculates payments to each dropshipper, minimizing errors and disputes.
  • Clear analytics. Track the performance of each dropshipper and products, make informed decisions.
  • Integration with popular services. CPAshka easily integrates with your favorite platforms and dropshipping tools.

Features

  • Automation of dropshipping
  • Convenient partner accounting
  • Integration with popular platforms
  • Sales optimization
  • Reporting for analysis
CPAshka
№3

Binotel SmartCRM

Binotel SmartCRM - CRM for medium-sized businesses from Binotel. 360° customer card, powerful analytics, convenient tasks and integration with your PBX. Optimize sales and improve service!

Key Advantages

  • 360° customer profile. All customer information in one place, instant access and communication personalization.
  • Integration with telephony. Manage calls, listen to recordings and analyze conversations directly in CRM.
  • Task automation. Set tasks, track progress and don't miss important agreements.
  • Clear analytics. Get reports on sales, team performance and improve strategies.

Features

  • CRM for medium-sized businesses
  • 360° customer card
  • Integration with Binotel PBX
  • Sales analytics
  • Task automation
Binotel SmartCRM
№4

Nutshell

Nutshell: CRM + email marketing, created for B2B teams. Simplifies sales management and automates email campaigns. An ideal solution for medium-sized businesses looking to increase customer engagement efficiency.

Key Advantages

  • Intuitive interface. Easy to learn, fast onboarding for the team. Focus on sales, not software!
  • Sales automation. Free up time, automate routine tasks and achieve greater results with Nutshell!
  • Effective email marketing. Attract customers, track results, increase conversion with built-in tools.
  • Full control over customers. All information in one place: history, contacts, deals. Optimize customer relationships!

Features

  • Easy to use
  • Email marketing
  • Sales automation
  • B2B support
  • Clear reports
Nutshell
№5

Capsule CRM

Capsule CRM - a simple CRM system for medium-sized businesses. Manage contacts, deals, and projects in one place. Easy to learn, Capsule CRM will help you increase sales and improve customer interaction.

Key Advantages

  • Simple management. Intuitive interface for contacts, sales, and projects, no complexity!
  • Clear analytics. Track key metrics and make informed decisions for growth.
  • Data centralization. All information about customers and deals in one place, always at your fingertips.
  • Effective collaboration. Teamwork on projects and deals becomes transparent and easy.

Features

  • Intuitive interface
  • Easy setup
  • Convenient deal management
  • Project support
  • Integration with services
Capsule CRM
№6

KeyCRM

KeyCRM - Ukrainian CRM system for medium-sized businesses. It combines orders from all channels, simplifies communications, manages inventory, and provides analytics for sales growth.

Key Advantages

  • All channels in one window. Manage orders, chats, and calls from different platforms in one place.
  • Analytics for growth. Get clear reports on sales, customers, and team performance.
  • Inventory optimization. Track inventory levels, avoid shortages and surpluses, automate purchases.
  • Ukrainian support. Qualified assistance from a team that understands your business.

Features

  • Sales automation
  • User-friendly interface
  • Integration with channels
  • Inventory management
  • Analytics for growth
KeyCRM
№7

Creatio (Sales)

Creatio Sales is a low-code CRM for medium-sized businesses. Automate sales, marketing, and service with a unified platform. Configure processes without code! Improve team efficiency and customer satisfaction.

Key Advantages

  • Automation. Routine disappears, focus on sales.
  • Low code. Easily adapt to business needs.
  • Process automation. Optimize business processes.
  • Analytics. Make data-driven decisions.

Features

  • Sales automation
  • Flexibility of settings
  • Integration with services
  • Analytics and reports
  • Customer support
Creatio (Sales)
№8

HubSpot CRM

HubSpot CRM - a powerful CRM for medium-sized businesses. A free database with marketing, sales and customer support tools in one system. Optimize processes and scale your business!

Key Advantages

  • Free start. Start using the basic functions of HubSpot CRM at no cost, and then scale.
  • Single platform. All your customer data, marketing, sales and support in one place.
  • Sales optimization. Sales automation tools will help you close more deals faster.
  • Improving customer service. Provide excellent customer experience with support tools.

Features

  • Free CRM for business
  • Marketing/sales integration
  • User-friendly interface
  • Process automation
  • Reporting and analytics
HubSpot CRM
№9

monday sales CRM

monday sales CRM - A flexible CRM system for medium-sized businesses built on monday.com. Optimize your sales pipeline, automate routine tasks, and boost team productivity with intuitive tools.

Key Advantages

  • Increased sales. Optimize your pipeline, track leads, and close more deals.
  • Full adaptation. Customize to your team's needs, integrate your favorite tools.
  • Easy collaboration. Unite your team on one platform for efficient communication.
  • Powerful analytics. Get performance reports, identify bottlenecks, and optimize.

Features

  • Flexibility based on monday.com
  • Sales automation
  • Convenient teamwork
  • Centralized data management
  • Easy setup and integration
monday sales CRM
№10

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate with marketplaces, delivery services, payment systems, and warehouse. Optimize business processes and increase profits!

Key Advantages

  • SalesDrive Integration. Easily connect SalesDrive to all your online business.
  • Sales Automation. Optimize your sales funnel and increase profits.
  • Centralized Management. Keep all customer information in one place.
  • Analytics and Reporting. Track key metrics and make informed decisions.

Features

  • Sales Automation
  • Integrations for e-commerce
  • Convenient warehouse accounting
  • 24/7 Support
  • Fast Implementation
SalesDrive
№11

Less Annoying CRM

Less Annoying CRM - a simple CRM system designed specifically for small businesses. No unnecessary functions, only the necessary tools for managing customers and deals. An ideal choice for those looking for an effective solution without complications.

Key Advantages

  • Ease of use. Intuitive interface, quick training for the team.
  • Clear price. Transparent cost, no hidden fees.
  • Customer support. Fast and qualified assistance at any time.
  • Data organization. Centralized storage of customer information.

Features

  • For medium business
  • Sales automation
  • User-friendly interface
  • Reporting and analytics
  • 24/7 customer support
Less Annoying CRM
Comparison

CRM Comparison

# CRM Name Positioning Top Features Free Tier Base Price From
1LP-CRMe-commerce, product business, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, medium businessDropshipper accounting, order control, automation, reportingFree for the first 100 leadsfrom $5/month
3Binotel SmartCRMMedium business, sales360° overview, analytics, integration-from UAH 399/month per employee
4NutshellB2B companies, medium-sized businessesCRM, email marketing, B2B14 day trialfrom $16/month per user
5Capsule CRMMedium business, sales, marketingContacts, deals, projectsFree planfrom $18/month per user
6KeyCRMMedium-sized businesses, eCommerceChannel unification, automation, sales analysis14-day trialfrom $19/month
7Creatio (Sales)Medium business, salesSales automation, Low-code customization, Unified platformFree trial accessprice on demand
8HubSpot CRMMedium business, marketing, salesAutomation, integration, analyticsFree planfrom $20/month per user
9monday sales CRMMedium-sized businesses, salesAutomation, pipeline, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10SalesDriveOnline stores, e-commerceAutomation, integration, optimization14-day trialfrom 349 UAH/month
11Less Annoying CRMSmall business, entrepreneursSimplicity, deals, contacts30 day test$19/month per user
Questions and Answers

Questions and Answers

? What are the benefits of sales automation?
More effective lead, deal, and customer base management, increased sales.
? What are the selection criteria for a platform?
Functionality, cost, integration with other tools, support.
? What is the difference in the solution for small businesses?
It is simpler, with limited functionality, designed for smaller volumes.
? What are the advantages of a cloud solution?
Access from anywhere, lower infrastructure costs, automatic updates.
? Where can I find a rating of the best solutions?
Look on software review sites, in articles, on forums.