Top 22 CRMs for Dropshipping: Ranking and Selection
Best

Select a CRM for Your Processes

№1

LP-CRM

LP-CRM - CRM for dropshipping, e-commerce and product business. Automate sales, process orders and manage customers effectively. Optimize your dropshipping with LP-CRM!

Service Advantages

  • Order automation. Forget about the routine! LP-CRM automatically processes orders, minimizing errors and saving your time.
  • Customer management. Keep a history of communication with each client to improve service and increase sales.
  • Sales analytics. Get clear sales reports to make informed decisions and optimize your strategy.
  • Integration with platforms. Easily connect LP-CRM to your store, email and other services for convenient work.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Accounting for goods and orders
  • Integration with platforms
  • Analytics and reports
LP-CRM
№2

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. User-friendly interface, powerful analytics. Optimize your dropshipping business with CPAshka!

Service Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, saving time on routine tasks.
  • Convenient analytics. Track the performance of dropshippers and optimize sales.
  • Simple integration. Easily connect to your website and other tools.
  • CPAshka support. Get quick help and advice from experts.

Main Parameters

  • Dropshipping automation
  • Easy order tracking
  • Convenient CRM for Ukraine
  • CPAshka: accounting for dropshippers
  • Reporting and analytics
CPAshka
№3

Capsule CRM

Capsule CRM is a simple CRM for dropshipping. Manage contacts, deals, and projects in one place. Organize your customer base and increase sales effectively!

Service Advantages

  • Simple customer management. Store all customer information in one place for easy access and personalized service.
  • Sales optimization. Track deals from start to finish to increase profits and improve forecasting.
  • Effective organization. Keep project and task information organized, helping you stay organized and not lose important details.
  • Integration with tools. Connect your favorite tools to automate routine tasks and save time.

Main Parameters

  • CRM for dropshipping
  • Integration with platforms
  • Sales automation
  • User-friendly interface
  • Capsule Customer Support
Capsule CRM
№4

Pipedrive

Pipedrive - CRM built for converting deals. Visual pipelines let you see the entire sales process clearly, from lead to successful deal. Perfect for dropshipping - optimize your sales funnel and increase profits!

Service Advantages

  • Visual sales pipeline. A clear view of deals at every stage, easily manage your sales funnel and find weak spots.
  • Automation of routine. Forget manual data entry and sending emails. Pipedrive will do it all for you!
  • Growth in deal conversion. Pipedrive tools will help you close more deals, analyze data and improve results.
  • Easy integration. Pipedrive easily integrates with other tools you already use in your business.

Main Parameters

  • Process automation
  • Integration with platforms
  • Convenient customer accounting
  • Sales analysis
  • Funnel optimization
Pipedrive
№5

Insightly

Insightly: CRM with project management for small and medium-sized businesses, integrations to optimize dropshipping. Manage clients and orders effectively!

Service Advantages

  • Sales automation. Insightly automates routine tasks, giving you more time to grow your business.
  • Centralized management. All clients, deals, and projects in one place for better control.
  • Analytics and reports. Get valuable data on sales and marketing performance to make decisions.
  • Integrations. Insightly easily integrates with other tools you already use.

Main Parameters

  • CRM for dropshippers
  • SMB projects and integrations
  • Sales automation
  • Customer analytics
  • Insightly's user-friendly interface
Insightly
№6

Streak CRM

Streak CRM - a powerful CRM that works directly in your Gmail. Create custom sales pipelines to effectively manage customers and deals for your dropshipping business. Organize your workflow and increase profits without leaving your familiar email interface.

Service Advantages

  • Gmail інтеграція. Manage sales directly from your inbox, without switching between apps.
  • Custom pipelines. Customize the sales funnel to fit your unique business process.
  • Task automation. Automatically send emails, reminders, and update customer data.
  • Team collaboration. Easily share information and collaborate with your team on deals.

Main Parameters

  • Intuitive
  • Fast
  • Reliable
  • Convenient
  • Time-saving
Streak CRM
№7

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for dropshipping! Manage leads, build sales funnels, and automate processes directly from your email. Save time and increase profits with integration in Gmail.

Service Advantages

  • Integration with Gmail. Manage sales without leaving your email. All leads and deals are always at your fingertips.
  • Sales funnels. Track every stage of the deal to increase conversion.
  • Automation of routine. Automate correspondence, tasks, to focus on business development.
  • Reporting and analytics. Get clear reports to make informed decisions.

Main Parameters

  • Dropshipping automation
  • Integration with Gmail
  • Sales funnels
  • Convenient lead management
  • Effective CRM for dropshippers
NetHunt CRM
№8

Agile CRM

Agile CRM - A CRM system that brings together sales, marketing, and customer support in one place. Automate your sales funnel, email marketing, and improve customer service for dropshipping. Everything you need to grow your business!

Service Advantages

  • All in one place. Manage sales, marketing, and service from a single platform, saving time.
  • Routine automation. Free up time for business development by automating repetitive tasks.
  • User-friendly interface. Easy navigation and an intuitive design for fast work.
  • Data analysis. Gain valuable insights to optimize your strategy and increase profits.

Main Parameters

  • Dropshipping automation
  • Agile CRM integration
  • User-friendly interface
  • Sales support
  • Marketing + Service
Agile CRM
№9

SuiteCRM

SuiteCRM - a powerful open-source CRM that is ideal for dropshipping. Flexible customization allows you to adapt the system to the specifics of your business, automating processes and improving customer service.

Service Advantages

  • Відкритий код SuiteCRM. Full freedom of customization, integration with everything you need.
  • Control over data. Your data is at your disposal, no dependencies.
  • Sales automation. Saving time on routine tasks, increasing efficiency.
  • Personalization. Adaptation to the specifics of your business, flexibility.

Main Parameters

  • Dropshipping automation
  • SuiteCRM customization
  • Integration with platforms
  • Convenient order management
  • SuiteCRM sales analytics
SuiteCRM
№10

Less Annoying CRM

Less Annoying CRM (LACRM) - a super simple CRM, perfect for dropshipping. No unnecessary functions, only the necessary tools to manage customers and deals. Easily integrates with your business!

Service Advantages

  • Simple customer management. Keep all customer information in one place, easily find what you need.
  • Sales automation. Track orders, remind customers and increase sales without routine.
  • Integration with tools. Connect mail, messengers and other services for convenient work.
  • Saving time and money. Focus on business development, not manual data entry, reduce costs.

Main Parameters

  • Dropshipping CRM: integration
  • Order automation
  • Less Annoying: simplicity
  • Unlimited contacts
  • Ukrainian support
Less Annoying CRM
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI. The perfect solution for dropshipping! Automate sales, manage customers and increase profits with a powerful AI assistant.

Service Advantages

  • All in one place. Manage customers, sales and support from a single platform.
  • Increase sales. Sales automation, lead generation, forecasting and AI.
  • Time saving. Built-in telephony, email, AI assistant will free up time.
  • Easy integration. Easily integrates with other services for dropshippers.

Main Parameters

  • Dropshipping automation
  • Freshworks CRM - ease
  • Email+calls in CRM
  • Convenient AI assistant
  • Sales growth with Freshsales
Freshworks CRM (Freshsales)
№12

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - a CRM with powerful marketing automation, designed specifically for entrepreneurs. Streamline sales and marketing in your dropshipping business with Keap!

Service Advantages

  • Sales automation. Forget about the routine, focus on business development. Keap automates correspondence, tasks, and deals.
  • Customer segmentation. Personalize communication, send targeted offers, and increase sales.
  • Convenient analytics. Track key metrics, optimize your sales funnel, and make informed decisions.
  • Time saving. Marketing and sales automation frees up time to scale your business.

Main Parameters

  • CRM for dropshipping
  • Sales automation
  • Integration with platforms
  • User-friendly interface
  • Customer support
Keap (ex-Infusionsoft)
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for dropshipping that increases sales. Integration with Microsoft 365 and Copilot automates processes, analyzes data and helps make decisions. Optimize customer relations and scale your business!

Service Advantages

  • Integration with Microsoft. Easily combine data from Excel, Outlook, and other Microsoft services.
  • Sales automation. Optimize the sales funnel and increase customer conversion.
  • Fast response. Copilot will help you respond to customers quickly and resolve issues.
  • Improving customer experience. Personalize communication and build strong relationships with customers.

Main Parameters

  • Sales automation
  • Integration with marketplaces
  • Convenient order management
  • Dropshipping business analytics
  • 24/7 customer support
Microsoft Dynamics 365 Sales
№14

SalesDrive

SalesDrive: CRM for dropshipping and online stores. Automate sales! Integration with marketplaces, delivery, payment systems and warehouse. Manage orders efficiently, save time and increase profit!

Service Advantages

  • SalesDrive Automation. Saving time, avoiding routine, fewer errors in order processing.
  • Integration with marketplaces. Easy import of goods, synchronization of balances, convenient sales management from different platforms.
  • SalesDrive Accounting and Warehouse. Inventory control, purchase optimization, accurate product information.
  • SalesDrive Convenience. Intuitive interface, quick training, efficient teamwork.

Main Parameters

  • Sales automation
  • Convenient integration
  • Order accounting
  • Delivery management
  • Dropshipping analytics
SalesDrive
№15

Nutshell

Nutshell is a simple CRM + email marketing, perfect for B2B teams looking for sales automation. Streamline your sales funnel and acquire new customers with powerful tools. Excellent choice for dropshipping!

Service Advantages

  • Sales automation. Nutshell automates the routine, allowing you to focus on customers and increase profits.
  • Effective email marketing. Personalized mailings, tracking results - all in one place to attract customers.
  • Easy to use. The intuitive Nutshell interface makes customer management easy and enjoyable.
  • Growth of B2B sales. Nutshell helps B2B teams build strong relationships and increase sales.

Main Parameters

  • CRM for dropshipping
  • Sales automation
  • Simple interface
  • Integration with email
  • B2B customer support
Nutshell
№16

Odoo CRM

Odoo CRM - a powerful CRM system integrated into ERP Odoo. An ideal solution for dropshipping that automates sales, manages customers, and improves communication, saving you time and money.

Service Advantages

  • Centralization of data. All customer information in one place, easy access for the team.
  • Automation of sales. Simplifies the sales funnel, from lead to successful deal, saving time.
  • Integration with Odoo. Seamless work with other ERP modules, such as accounting or warehouse.
  • Reporting and analytics. Get valuable data about sales and customers for decision-making.

Main Parameters

  • Automation of sales
  • Integration with dropshipping
  • User-friendly interface
  • Transaction analytics
  • Easy start
Odoo CRM
№17

Apptivo

Apptivo is a suite of business applications with a CRM core, perfect for dropshipping. Manage customers, sales, orders, and more from a single platform. Streamline your dropshipping business with Apptivo!

Service Advantages

  • Sales automation. Streamline your sales funnel and increase profits by tracking every customer.
  • Centralized management. All customer, order, and shipping information in one place for convenience.
  • Improved communication. Easily communicate with customers and suppliers, increasing loyalty.
  • Reporting and analytics. Get clear reports on your business performance to make informed decisions.

Main Parameters

  • CRM for dropshipping
  • Sales automation
  • Order management
  • Performance analytics
  • Integration with platforms
Apptivo
№18

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform with process automation to help you scale your dropshipping business. Optimize sales, improve customer service, and automate key processes without code.

Service Advantages

  • Автоматизація продажів. Optimize the sales funnel, from lead to deal, using ready-made templates.
  • Simple integration. Easily integrate with e-commerce platforms and delivery services.
  • Flexible settings. Adapt the platform to the unique needs of your business, without code.
  • Effective customer support. Increase customer loyalty through rapid response and personalization.

Main Parameters

  • Process automation
  • Integration with marketplaces
  • Convenient order management
  • Dropshipping analytics
  • Low-code platform
Creatio (Sales)
№19

Close

Close CRM is the perfect choice for dropshippers! Focused on calls and email newsletters, Close helps automate communication with customers and increase sales. Optimize your dropshipping business with Close!

Service Advantages

  • Integration with Close. All clients and sales in one platform, no gaps.
  • Sales automation. Email newsletters and calls become easier and more efficient.
  • Profit growth. More closed deals thanks to a focus on customers.
  • Sales analytics. Get clear reports to improve your sales strategy.

Main Parameters

  • CRM: Automation
  • Integrations
  • Convenience
  • Accounting
  • Analytics
Close
№20

HubSpot CRM

HubSpot CRM is a free CRM that is ideal for dropshipping. Automate marketing, sales, and customer support in one place. Convenient customer base management, order tracking, and analytics to grow your business.

Service Advantages

  • Sales automation. Free up time from routine, focus on customers.
  • Convenient order management. Track statuses, analyze performance.
  • Single customer base. All information in one place, easy access.
  • Free start. Start using powerful tools without payments.

Main Parameters

  • Dropshipping automation
  • Free CRM system
  • HubSpot integration
  • Convenient marketing
  • Centralized support
HubSpot CRM
№21

Copper

Copper CRM is a CRM tightly integrated with Google Workspace, especially Gmail. Ideal for dropshippers looking for a simple and effective customer management solution directly within familiar Google tools.

Service Advantages

  • Integration with Gmail. Manage orders directly from your email! All correspondence history at your fingertips.
  • Task automation. Automate routine processes, save time.
  • Google Workspace Convenience. Easily integrates with other Google services for efficient work.
  • Customer tracking. Store all customer information in one place for personalization.

Main Parameters

  • Drop CRM: Order Automation
  • Copper: Gmail integration
  • Drop CRM: Supplier accounting
  • Copper: Simple CRM for Google
  • Drop CRM: Customer Management
Copper
№22

Binotel SmartCRM

Binotel SmartCRM - CRM for dropshipping from Binotel. 360° client card, convenient analytics, tasks and integration with PBX for effective order and customer management. Optimize business processes and increase sales!

Service Advantages

  • 360° customer profile. All customer information in one place for personalized service.
  • Sales automation. Free up time from routine, focus on business development.
  • Integration with telephony. Control calls and increase customer loyalty.
  • Analytics and reports. Make informed decisions based on sales and customer data.

Main Parameters

  • Dropshipping automation
  • 360° customer profile
  • PBX integration
  • Sales analytics
  • Task management
Binotel SmartCRM
Comparison

CRM Review and Comparison

# CRM System Type of Business Main Features Free Plan Approximate Price From
1LP-CRMDropshipping, e-commerce, product businessSales automation, order management, customer baseFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, e-commerceAutomation, analytics, convenienceFree for the first 100 leadsfrom $5/month
3Capsule CRMDropshippers, small businessContacts, deals, projectsFree planfrom $18/month per user
4PipedriveSmall business, salesSales pipeline, automation, reporting14 day testfrom $14.90/month per user
5InsightlySmall business, medium business, eCommerceCRM, project management, integrations14 day trialfrom $29/month per user
6Streak CRMDropshippers, small businessesGmail integration, Sales pipelines, Deal organizationFree planfrom $59/month per user
7NetHunt CRMDropshippers, small businessCRM in Gmail, sales funnels, automation14 day trialfrom $24/month per user
8Agile CRMSmall businesses, startupsAutomation, marketing, supportFree plan (up to 10 users)From $8.99/user/month
9SuiteCRMDropshipping, small/medium businessSettings, automation, customersOpen source software (free)from $0/month (self-hosted)
10Less Annoying CRMSmall business, entrepreneursSimplicity, accessibility, integration30 day test$19/month per user
11Freshworks CRM (Freshsales)Sales, dropshipping, small/medium businessTelephony, automation, AI assistantFree planfrom $9/month per user
12Keap (ex-Infusionsoft)Dropshippers, entrepreneursCRM, automation, marketingTest (free)from $159/month
13Microsoft Dynamics 365 SalesDropshipping, eCommerceSales automation, integration, analytics30 day testfrom $65/month per user
14SalesDriveDropshippers, online storesAutomation, integration, management14 days trialfrom 349 UAH/month
15NutshellB2B, sales, dropshippingCRM, email marketing, sales automation14 day testfrom $16/month per user
16Odoo CRMDropshipping, e-commerceSales automation, customer management, ERP integrationOne App Free (CRM for free)from €24.90/month per user
17ApptivoDropshippers, entrepreneurs, small businessesCRM, sales, automationFree trialfrom $15/month per user (annual payment) or $20/month monthly
18Creatio (Sales)Dropshipping, e-commerceSales automation, customer management, low codeFree trial accessprice on request
19CloseDropshippers, small businessCalls, email newsletters, automation14 day testfrom $49/month per user
20HubSpot CRMDropshippers, small businessesFree CRM, process automation, customer baseFree planfrom $20/month per user
21CopperDropshippers, small businessGmail integration, Simplicity, Efficiency14 day trialfrom $29/month per user
22Binotel SmartCRMDropshippers, online stores360° card, PBX integration, process automation-from 399 UAH/month per employee
Frequently Asked Questions

Frequently Asked Questions

? What does the dropshipping platform provide?
It automates processes, simplifies order processing and improves customer service
? How to choose a platform?
Evaluate needs, budget and integrations with other services
? What features are important for dropshipping?
Order automation, customer accounting, reporting and analytics
? Is integration with marketplaces necessary?
Yes, for importing orders and managing products from different platforms
? How much does a dropshipping platform cost?
The price depends on the functionality and number of users, there are paid and free options