TOP 19 CRMs for Goods in Ukraine: Ranking and Selection
Best

Make a Smart CRM Choice

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order processing and increase profits! The ideal solution for the product business.

Main Advantages

  • Automation of dropshipping. Optimize orders, accounting, payments to dropshippers to focus on development.
  • Accurate accounting of dropshippers. CPAshka automatically calculates payments, bonuses and commissions for each partner.
  • Convenient sales analytics. Track profit, popular products, and dropshipper performance in real time.
  • Integration with popular services. CPAshka easily integrates with your platforms and tools for convenient work.

Functionality

  • Goods accounting
  • Automation of dropshipping
  • User-friendly interface
  • Profit calculation
  • Integration with consignment note
CPAshka
№2

LP-CRM

LP-CRM is a CRM system designed for the product business, e-commerce and service sector. Manage sales, customers and analyze the effectiveness of your business in one place! Optimize order processing and increase profits.

Main Advantages

  • Increasing sales. Optimize the sales funnel, track leads and close more deals.
  • Data centralization. All information about customers and products in one place for better control.
  • Automation of routine. Forget about manual data entry and repetitive tasks, LP-CRM will do everything for you.
  • Analytics and reports. Get valuable insights about your business based on detailed reports and analytics.

Functionality

  • Sales automation
  • Convenient inventory management
  • Analytics for e-commerce
  • Integration with marketplaces
  • 24/7 business support
LP-CRM
№3

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for product business with telephony, email and AI. Automate sales, manage customers, analyze data and increase profits! All in one platform.

Main Advantages

  • Built-in telephony. Call customers directly from CRM, record conversations and analyze call effectiveness.
  • Full automation. Automate sales, marketing and support for better productivity.
  • Artificial intelligence (AI). AI assistant will help with data analysis and sales forecasting for profit growth.
  • User-friendly interface. Intuitive design for quick learning and efficient team work.

Functionality

  • Sales automation
  • Convenient integration
  • Built-in telephony
  • AI sales assistant
  • Customer support
Freshworks CRM (Freshsales)
№4

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for product business. Build effective sales funnels, manage customers, and analyze results. Optimize your sales with Salesforce!

Main Advantages

  • Growth in sales. Sales process automation, improved customer interaction, increased profitability.
  • Improved analytics. Get a complete overview of customer data, sales, and team performance for informed decision making.
  • Increased productivity. Optimize workflow, automate routine tasks, increase the efficiency of each employee.
  • Personalized experience. Create unique offers for each client, build strong relationships, and increase loyalty.

Functionality

  • Sales automation
  • User-friendly interface
  • Data analytics
  • 24/7 customer support
  • Scalability
Salesforce Sales Cloud
№5

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses that sell goods. Customer, task, deal, warehouse, and finance management in one place. Optimize sales and manage your business more efficiently with KeepinCRM!

Main Advantages

  • Client base. Store all customer information in one place to quickly find what you need.
  • Stocktaking. Always know how much stock you have to avoid shortages and surpluses.
  • Financial control. Track income and expenses to see the real picture of your business.
  • Task management. Set tasks, monitor their implementation and increase team productivity.

Functionality

  • Simple interface
  • Stock management
  • Accounting of finance
  • Sales automation
  • Customer support
KeepinCRM
№6

Odoo CRM

Odoo CRM - CRM module in the Odoo ERP ecosystem. The perfect solution for managing customers and selling goods. Integrated approach to optimizing business processes: from warehouse to client!

Main Advantages

  • Complete sales control. Track deals, customers, and sales forecasts in one place.
  • Integration with ERP. Coordinated CRM work with other Odoo modules: warehouse, accounting, manufacturing.
  • Marketing automation. Attract customers with email newsletters and social media campaigns.
  • Reporting and analytics. Get detailed reports to optimize sales and marketing.

Functionality

  • Comprehensive CRM solution
  • Integration with ERP Odoo
  • Sales automation
  • Contact management
  • Customer data analysis
Odoo CRM
№7

Capsule CRM

Capsule CRM - simple and convenient CRM for managing contacts, deals and projects. Ideal for the commodity business, helps to organize sales and build relationships with customers. Everything in one place!

Main Advantages

  • Convenient contact management. All customer information in one place, easy access to interaction history.
  • Simple deal management. Track sales progress to avoid missing any opportunities.
  • Project organization. Plan and coordinate projects for a successful outcome.
  • Intuitive interface. Easy to use, requires no special skills, saves time.

Functionality

  • Intuitive interface
  • Sales automation
  • Data centralization
  • Convenient deal management
  • Integration support
Capsule CRM
№8

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B product sales. Customize it to fit your business needs and effectively manage your customer base! Optimize sales processes and increase profits.

Main Advantages

  • Open Source. Customization to fit your business needs, full control over data.
  • B2B-oriented. Functionality designed for complex B2B sales, increased efficiency.
  • Customization flexibility. Adaptation to unique business processes, integration with other services.
  • Sales automation. Sales funnel optimization, increased conversion and profits.

Functionality

  • Open source
  • B2B orientation
  • Flexible customization
  • Sales automation
  • Integration with other systems
SugarCRM
№9

monday sales CRM

Sell more with monday sales CRM! A flexible CRM system powered by monday.com, tailored for product sales teams. Automate processes, track deals, and increase profit. The perfect solution for your product business!

Main Advantages

  • Full adaptation. Customize it to the needs of your business, easily change the structure and processes.
  • Clear interface. Intuitive operation, quick team training and instant access to data.
  • Effective collaboration. Unite departments, communicate and coordinate actions in one place.
  • Real-time reporting. Get up-to-date sales data, analyze and make informed decisions.

Functionality

  • Flexible adaptation
  • Easy integration
  • User-friendly interface
  • Task automation
  • Sales growth
monday sales CRM
№10

SalesDrive

SalesDrive - CRM for online stores that automates everything: from ordering to delivery. Integrations with marketplaces, delivery services, payment systems and warehouse management. Manage sales effectively with SalesDrive!

Main Advantages

  • Integration with everything. Marketplaces, delivery, payments - all in one SalesDrive.
  • Sales automation. Forget about the routine, focus on business development.
  • Convenient warehouse accounting. Control inventory and avoid product shortages.
  • Analytics for solutions. Make informed decisions based on data.

Functionality

  • Sales automation
  • Integration with marketplaces
  • Convenient warehouse accounting
  • Payment and delivery in one
  • 24/7 support
SalesDrive
№11

HubSpot CRM

HubSpot CRM - Free CRM for product business! Manage sales, marketing, and support in one platform. A convenient tool for customer accounting and profit increase.

Main Advantages

  • Free start. Basic features for customer management at no cost.
  • Single platform. Marketing, sales, support - all in one place.
  • Convenient integration. Easy to connect to existing tools.
  • Data analysis. Get reports to make informed decisions.

Functionality

  • Free CRM
  • Single platform
  • Sales automation
  • Integration with marketing
  • Customer support
HubSpot CRM
№12

Less Annoying CRM

Less Annoying CRM is a super-simple CRM system created for small businesses that need product and customer accounting without unnecessary functions. Easily manage contacts, deals and tasks to focus on sales!

Main Advantages

  • Easy start. Intuitive interface, quick setup and minimal training.
  • Simple customer accounting. Conveniently store contacts, communication history and important details.
  • Everything in one place. Organize sales, tasks and events in a single system.
  • Small business support. Designed specifically to simplify the work of your team.

Functionality

  • Easy to use
  • Sales automation
  • Convenient product accounting
  • Integration with other services
  • 24/7 customer support
Less Annoying CRM
№13

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels and automate processes directly from your email. The perfect solution for a product business to organize sales and customers.

Main Advantages

  • Gmail integration. Manage sales and customers directly from your email, without switching between tabs.
  • Sales automation. Set up sales funnels to not lose any leads and speed up deals.
  • Convenient customer accounting. All customer information in one place, easy access and segmentation.
  • Sales analytics. Track key metrics to optimize strategy and increase profit.

Functionality

  • CRM for goods
  • Integration with Gmail
  • Sales automation
  • Convenient funnels
  • Lead management
NetHunt CRM
№14

Apptivo

Apptivo is a comprehensive suite of business applications with a CRM core, ideal for small and medium-sized businesses (SMBs). Streamline product, sales, and customer management in one system. Try Apptivo for efficient operation of your product business!

Main Advantages

  • Sales optimization. Increase profits with better customer and deal management.
  • Marketing automation. Personalize communication and engage more customers effectively.
  • Centralized management. Manage contacts, inventory, orders - all in one place.
  • Business growth. Scale your business with Apptivo, tailored to SMB needs.

Functionality

  • CRM for product business
  • Integration with Apptivo
  • Sales automation
  • User-friendly interface
  • Process optimization
Apptivo
№15

Creatio (Sales)

Creatio (Sales) - low-code CRM for managing product sales. Automate processes from lead to deal. The flexible platform allows you to quickly adapt the CRM to the needs of your business. Optimize your sales funnel and increase team efficiency.

Main Advantages

  • Sales automation. Optimize your sales funnel and increase profits.
  • Personalization. Customize the system to the needs of your business without code.
  • Effective data management. Store and analyze customer information in one place.
  • Fast integration. Easily integrates with other tools and platforms.

Functionality

  • Sales automation
  • Flexibility of settings
  • Integration with marketplaces
  • Warehouse management
  • Product analytics
Creatio (Sales)
№16

Close

Close - CRM, created for sales, especially for teams that actively use calls and email newsletters. Automate communication and increase sales of your products with effective CRM!

Main Advantages

  • Calls & Email in 1 place. All contacts and communication are in front of your eyes, don't waste time switching between windows.
  • Sales automation. Set up sequences so you don't miss a single potential customer.
  • Reporting and analytics. Get clear data on sales performance and improve your strategy.
  • Integration with tools. Easily connect your favorite services for seamless operation.

Functionality

  • For the goods business
  • Sales automation
  • Integration with telephony
  • Email marketing
  • User-friendly interface
Close
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for product business, integrated with Microsoft 365 and Copilot. Automate sales, manage customers, and analyze data to increase profits. Optimize every stage of sales!

Main Advantages

  • 365 Integration. All in one environment: Office, Teams, Outlook, Dynamics, Copilot - seamlessly and efficiently.
  • Copilot AI assistant. Analyzes data, automates reports, gives forecasts, helps sell more.
  • Personalization. Flexible customization for your business processes and sales department needs.
  • Scalability. Grows with your business, adding new features and capabilities.

Functionality

  • Sales automation
  • 365 integration
  • Copilot AI assistant
  • Analytics and reports
  • Customer management
Microsoft Dynamics 365 Sales
№18

Pipedrive

Pipedrive - CRM that helps increase deal conversion. Visualize the sales funnel of goods, track each deal, and automate routine tasks. Pipedrive is your path to more sales!

Main Advantages

  • Deal visualization. Easily track the progress of each deal in a visual pipeline.
  • Increased sales. Pipedrive helps close more deals faster.
  • Routine automation. Focus on sales, not administrative tasks.
  • User-friendly interface. Intuitive design for easy team work.

Functionality

  • Convenient for the commodity business
  • Sales visualization
  • Routine automation
  • Deal conversion is growing
  • Easy integration with other software
Pipedrive
№19

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Streamline customer relations and sales with powerful automation tools. An ideal solution for small and medium-sized businesses selling products online.

Main Advantages

  • Sales automation. Attract customers, track deals and increase profits.
  • Personalized marketing. Send the right messages to the right people at the right time.
  • Data centralization. All customer information in one place for better organization.
  • Productivity growth. Optimize routine tasks and focus on business development.

Functionality

  • Sales automation
  • Convenient product accounting
  • Integration with the store
  • Keap: Profit growth
  • Personalized marketing
Keap (ex-Infusionsoft)
Overall Table

CRM Comparison

# Product Target Audience Key Functions Free Plan Starting Price
1CPAshkaDropshippers, product businessDropshipping CRM, automation, accountingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesClients, orders, analyticsFree version up to 50 orders per monthfrom $9/month
3Freshworks CRM (Freshsales)Product business, salesSales automation, customer management, analytics, integration, AI.Free planfrom $9/month per user
4Salesforce Sales CloudProduct business, salesContact management, sales automation, reporting30 day testfrom $25/month per user
5KeepinCRMSmall business, tradeCustomers, deals, warehouseTest 7 daysfrom 290 UAH/user/month
6Odoo CRMSmall business, medium businessContacts, sales, automationOne App Free (CRM for free)from €24.90/month per user
7Capsule CRMSmall business, entrepreneursContacts, deals, projectsFree planfrom $18/month per user
8SugarCRMB2B sales, manufacturingFlexibility, open source, B2B salesFree testfrom $49/month per user
9monday sales CRMProduct business, salesAutomation, tracking, profitFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10SalesDriveOnline stores, sellersAutomation, integrations, sales managementTest 14 daysfrom 349 UAH/month
11HubSpot CRMSmall business, startupsAutomation, integration, analyticsFree planfrom $20/month per user
12Less Annoying CRMSmall business, startupsSimplicity, Contacts, Deals, Tasks30 day trial$19/month per user
13NetHunt CRMSmall business, salesGmail integration, automation, sales funnels14 days testfrom $24/month per user
14ApptivoSmall business, medium businessCRM, sales management, inventory managementFree trialfrom $15/month per user (annual billing) or $20/month monthly
15Creatio (Sales)B2B, B2C, SMBAutomation, flexibility, sales funnelFree trial accessprice on request
16CloseSales departments, startups, small businessCalls, email, automationTest 14 daysfrom $49/month per user
17Microsoft Dynamics 365 SalesProduct business, salesSales automation, customer management, data analyticsTest 30 daysfrom $65/month per user
18PipedriveSales, marketing, businessSales funnel, automation, deal tracking14 days trialfrom $14.90/month per user
19Keap (ex-Infusionsoft)SMB, online salesCRM, automation, marketingTest (free)from $159/month
Frequently Asked Questions

Frequently Asked Questions

? What is this tool and what is it for?
It helps to manage clients, sales, and marketing, increasing profit
? Who is it particularly useful for?
Companies that sell goods and strive to improve service and sales
? What are the main advantages of implementation?
Process optimization, improved customer communication, sales growth
? How to choose the best option?
Consider business needs, budget, and the possibility of integration with other services
? Is it difficult to learn how to work with it?
Most offer a user-friendly interface and training, but it takes time to master