TOP 29 CRMs for Clients: Ranking and Selection
Best

Choose a CRM for Your Business

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order, dropshipper, and payment tracking. Optimize customer handling and increase profits!

Key Advantages

  • Automation of dropshipping. Saving time on routine tasks, automatic calculation of profits.
  • Convenient accounting of dropshippers. Easy control of payments and orders of each partner.
  • Integration with TTN services. Instant generation of invoices and tracking of shipments.
  • Detailed sales analytics. Track work efficiency and make informed decisions.

Functionality

  • Automation of dropshipping
  • Accounting of dropshippers
  • User-friendly interface
  • Sales analytics
  • Support in Ukraine
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Optimize sales, automate order processing and improve customer communication. An effective solution for managing your business!

Key Advantages

  • Increase sales. LP-CRM helps to effectively manage leads, track deals and automate communication, which contributes to profit growth.
  • Automation of routine. Forget about manual order processing and free up time for strategic tasks thanks to LP-CRM.
  • Personalized marketing. LP-CRM allows you to segment your audience and create targeted offers, increasing customer loyalty.
  • Convenient analytics. Get clear reports on the effectiveness of sales and marketing campaigns with LP-CRM for informed decision-making.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with services
  • 24/7 support
  • Analytics and reports
LP-CRM
№3

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Manage sales, telephony, warehouse and document management in a single system. Optimize customer processing and increase efficiency.

Key Advantages

  • All in one place. Process management, telephony, warehouse, documents - in OneBox OS!
  • Sales growth. Optimize the sales funnel and attract more customers.
  • Automation of routine. Forget about repetitive tasks, OneBox OS will do everything for you!
  • Flexibility of settings. OneBox OS adapts to the needs of your business.

Functionality

  • CRM+ERP in one!
  • Business automation
  • Flexible settings
  • Customer processing made easy
  • Integration with telephony
OneBox OS
№4

KeepinCRM

KeepinCRM - a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place! Optimize sales and increase the efficiency of your business.

Key Advantages

  • Everything in one place. Manage customers, deals, tasks, warehouse and finances centrally.
  • Clear interface. Intuitive design, easy training for your team.
  • Saving resources. Optimize business processes and reduce costs with KeepinCRM.
  • Support for SMEs. Specially designed for small and medium-sized enterprises.

Functionality

  • Easy to use
  • Customer and deal accounting
  • Task automation
  • Integration with the warehouse
  • SME financial control
KeepinCRM
№5

Zoho CRM

Zoho CRM - cloud CRM for sales, marketing, and service automation. Optimize customer relations, increase sales, and improve service with Zoho CRM! Integrates with other Zoho applications.

Key Advantages

  • Understandable interface. The intuitive Zoho CRM interface facilitates team adaptation and rapid implementation.
  • Sales automation. Optimize the sales funnel, automate routine tasks, and increase profits.
  • Personalized communications. Personalized emails and customer segmentation increase marketing efficiency.
  • 24/7 support. Our support team is always ready to help you with any question, at any time.

Functionality

  • Sales automation
  • Data centralization
  • Analytics and reports
  • 24/7 customer support
  • Flexibility and scalability
Zoho CRM
№6

NetHunt CRM

NetHunt CRM - CRM system right in Gmail. Manage leads, sales funnels, and automate processes without leaving your familiar mail. The perfect solution for customer processing and increased sales efficiency.

Key Advantages

  • Gmail Integration. Manage sales directly from your mail, without switching between tabs!
  • Data centralization. All customer information in one place, always at your fingertips.
  • Sales automation. Free up time by automating routine tasks and increasing efficiency.
  • Increase sales. Optimize your sales funnel and close more deals with NetHunt CRM.

Functionality

  • Gmail Integration
  • Sales automation
  • Lead management
  • Sales funnel
  • User-friendly interface
NetHunt CRM
№7

Bitrix24

Bitrix24 - CRM system and workspace in one! Manage sales, communicate with customers through the contact center, coordinate projects. Everything for effective work with clients!

Key Advantages

  • Everything in one place. Manage sales, tasks and communications in one Bitrix24 interface.
  • Sales automation. Increase profits by automating the sales funnel and marketing campaigns.
  • Effective communication. Communicate with customers via chats, messengers and telephony directly from Bitrix24.
  • Clear analytics. Track key business performance indicators and make informed decisions.

Functionality

  • Sales automation
  • Email integration
  • Task management
  • Analytics and reports
  • 24/7 support
Bitrix24
№8

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. Automate processes, improve communication, and increase profits. The perfect solution for effective customer relationship management!

Key Advantages

  • All in one place. Sales, Marketing and Help Desk - a single platform for effective work.
  • Sales growth. Marketing and sales automation increases your profit.
  • Service improvement. Personalized customer support increases their loyalty.
  • Analytics and reports. Gain deep insights into your business for decision-making.

Functionality

  • Sales automation
  • Marketing analytics
  • 24/7 customer support
  • Vtiger: all in one
  • Integration with mail
Vtiger CRM
№9

SuiteCRM

SuiteCRM - A powerful open-source CRM. Ideal for businesses needing maximum flexibility and extensive customization for their unique customer relationship management needs.

Key Advantages

  • Open Source. Complete freedom of customization, no hidden costs, and no vendor lock-in.
  • Flexible Customization. Adapt SuiteCRM to your unique business needs, without limitations.
  • Integration. Unite all your tools into a single ecosystem for better coordination.
  • Business Growth. Improve customer relationships, increase sales, and optimize marketing campaigns.

Functionality

  • Open source, flexible CRM
  • Free, reliable CRM
  • Sales automation
  • 24/7 customer support
  • Reporting and analytics
SuiteCRM
№10

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective work with clients. 360° client card, sales analytics, task management and integration with PBX. Optimize customer processing and increase profits!

Key Advantages

  • 360° profile. Complete history of communications and deals with the client in one place, improves understanding of needs and efficiency.
  • Sales analytics. Track key indicators, identify opportunities for growth and optimize strategy.
  • Task automation. Forget about routine! Create tasks, reminders and control their execution.
  • Integration with PBX. All calls, records and client data - automatically in your Binotel SmartCRM.

Functionality

  • 360° customer profile
  • Sales automation
  • Analytics and reports
  • Integration with telephony
  • User-friendly interface
Binotel SmartCRM
№11

Insightly

Insightly - CRM with project management features for small and medium-sized businesses. Integrations with popular services will help automate sales and improve customer interaction. Everything in one place!

Key Advantages

  • Holistic overview. All customer and project information in one place for better coordination.
  • Convenient project management. Track progress, tasks, and deadlines effortlessly.
  • Sales automation. Increase team productivity and close more deals faster.
  • Integrations. Easily connect Insightly to other tools you need.

Functionality

  • CRM for small business
  • Projects + CRM in one
  • Integrations for optimization
  • Simple interface
  • Customer support
Insightly
№12

Capsule CRM

Capsule CRM - simple and intuitive CRM for managing contacts, deals, and projects. Optimize customer relations and increase sales with Capsule CRM! Easy to use and quick to deploy.

Key Advantages

  • Simple interface. Easy to learn and use, even without experience with similar tools.
  • Data centralization. All information about contacts, deals, and projects in one place.
  • Increased productivity. Optimizes workflows, allowing you to focus on the main thing - customers.
  • Improved communication. Teamwork becomes simpler and more efficient, the entire history of interaction is available.

Functionality

  • Intuitive interface
  • Simple deal management
  • Convenient contact base
  • Easy integration
  • Project support
Capsule CRM
№13

Agile CRM

Agile CRM: A CRM system that combines sales, marketing, and customer support in a single interface. Optimize all stages of customer interaction and increase your business efficiency!

Key Advantages

  • All in one place. Sales, marketing and service - integrated for effective customer interaction.
  • Sales growth. Automation increases profits, improves lead-to-customer conversion.
  • Improved service. Personalized support and quick response to customer requests.
  • User-friendly interface. Intuitive design that simplifies work for the entire team.

Functionality

  • All in one place
  • User-friendly interface
  • Task automation
  • Customer support
  • Sales analytics
Agile CRM
№14

Apptivo

Apptivo - CRM system with a suite of business applications for small and medium-sized businesses. Streamline sales, marketing, customer support, and project management in one solution!

Key Advantages

  • Sales growth. Apptivo will help you attract more customers and increase profits.
  • Business optimization. Manage all aspects of your business in one place.
  • Cost savings. Reduce management costs and automate routine tasks.
  • Improved communications. Establish effective interaction with customers and the team.

Functionality

  • CRM for SMB
  • Easy customer management
  • Sales automation
  • User-friendly interface
  • All in one place
Apptivo
№15

Close

Close CRM - a powerful CRM for sales teams that focuses on calls and email automation. An ideal solution for effective communication with customers and increased sales.

Key Advantages

  • Calls + Email in one place. Save time, manage communication centrally.
  • Sales without routine. Automate tasks, focus on deals.
  • Results analysis. Track progress, optimize strategy.
  • Convenient for salespeople. Intuitive interface, quick team training.

Functionality

  • Sales automation
  • User-friendly interface
  • Email integration
  • Call accounting
  • Close deal analytics
Close
№16

Less Annoying CRM

Less Annoying CRM is an incredibly simple CRM system designed specifically for small businesses. No unnecessary features or complexities, just everything you need to work effectively with clients and grow sales.

Key Advantages

  • Intuitively understandable. User-friendly interface, easy to learn and use, without unnecessary functions.
  • Data organization. All customer information in one place, easy search and access.
  • Customer Support. Fast and professional help so you can focus on your business.
  • Affordable price. Transparent cost with no hidden fees, ideal for small businesses.

Functionality

  • Easy to use
  • Easy start for business
  • Convenient customer management
  • 24/7 customer support
  • No overpayments for features
Less Annoying CRM
№17

monday sales CRM

monday sales CRM - it's a flexible CRM based on monday.com, designed for the efficient operation of sales departments. Automate processes, track deals, and build strong customer relationships. The perfect solution for scaling your business.

Key Advantages

  • Easy start. Intuitive interface based on monday.com, quick setup and integration.
  • Full adaptation. Customize the sales funnel, fields, and reports to suit your needs.
  • Routine automation. Automate repetitive tasks and focus on sales.
  • Effective collaboration. Teamwork and information sharing in real time.

Functionality

  • Flexible CRM platform
  • Integration with monday.com
  • Sales automation
  • User-friendly interface
  • Team collaboration
monday sales CRM
№18

Pipedrive

Pipedrive - CRM designed to increase your sales. Visualize your pipeline, track deals, and convert more leads into actual orders. Simple interface and powerful tools for successful business development.

Key Advantages

  • Visual pipeline. Convenient tracking of deals at every stage of the sale for better control.
  • Increased conversion. Pipedrive tools help you find and close more deals, increasing profits.
  • Easy integration. Easily connect your favorite apps for seamless operation.
  • User-friendly interface. Intuitive design that makes working with the platform easy and enjoyable.

Functionality

  • Visual sales pipeline
  • Convenient CRM for small teams
  • Focus on deal conversion
  • Easy to use interface
  • Automation of routine tasks
Pipedrive
№19

Nutshell

Nutshell - CRM for B2B that combines sales and email marketing tools. It will help your team attract more customers and effectively manage relationships with them. Simplify sales processes with Nutshell!

Key Advantages

  • Clear interface. Intuitive design that makes it easy for the entire team to work.
  • Effective email marketing. Attract customers with personalized mailings and track results.
  • B2B focus. Designed specifically for the needs of B2B teams, taking into account the specifics of sales.
  • Nutshell integrations. Easily integrates with other tools you already use.

Functionality

  • Simple interface
  • Email marketing
  • B2B orientation
  • Sales automation
  • Convenient support
Nutshell
№20

Odoo CRM

Odoo CRM - part of the powerful Odoo ERP platform. An effective CRM system for managing sales, marketing and customer support. Automate processes, increase profits and improve customer relationships! Integration with other Odoo modules.

Key Advantages

  • Single platform. Managing all processes: from sales to accounting, in one place.
  • Full integration. Interaction with other Odoo modules for maximum efficiency.
  • Clear analytics. Detailed reports for tracking results and making decisions.
  • Personalization. Customize Odoo CRM to suit your business needs.

Functionality

  • Sales automation
  • Data centralization
  • User-friendly interface
  • Integration with ERP
  • Full customer control
Odoo CRM
№21

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A CRM system that combines the capabilities of telephony, email, and AI. Automate sales, manage contacts, and increase profits! Ideal for optimizing customer processing.

Key Advantages

  • Everything in one place. Phone, email, and AI - for effective communication with customers.
  • Clear interface. Intuitive design for quick team training.
  • Sales automation. AI helps to find promising customers and close deals faster.
  • Real-time analytics. Track metrics to improve sales strategy and increase profits.

Functionality

  • Intuitive interface
  • Sales automation
  • AI assistant Freddy
  • Built-in telephony/email
  • Real-time reporting
Freshworks CRM (Freshsales)
№22

SugarCRM

SugarCRM - flexible open-source CRM system designed for B2B sales. Customize to your needs, automate processes, and improve customer relationships. The perfect solution for customer base management!

Key Advantages

  • Adaptation to business. Customize SugarCRM to your exact needs, without limitations.
  • Open source. Integrate with any software and control data.
  • B2B sales. Tools for effective B2B deal management.
  • Sales increase. Optimize processes and increase company profits.

Functionality

  • B2B sales
  • Open source
  • Flexibility
  • Automation
  • Analytics
SugarCRM
№23

SalesDrive

SalesDrive - CRM for online stores. Automate sales: integration with marketplaces, delivery services, payment systems, and warehouse management. Effective customer and order management in one place!

Key Advantages

  • All in one place. Manage orders, customers, and warehouse from a single SalesDrive platform.
  • Maximum integrations. Connect SalesDrive with your favorite marketplaces, delivery and payment systems.
  • Sales growth. SalesDrive will help increase sales and customer loyalty of your store.
  • Automation of routine tasks. SalesDrive simplifies daily tasks, freeing up time for business development.

Functionality

  • Sales automation
  • Integrations: all in one!
  • Warehouse management configured
  • User-friendly interface
  • 24/7 support
SalesDrive
№24

amoCRM

amoCRM: CRM with a focus on messengers. Automate sales through chat funnels, use bots and omnichannel dialogues for effective customer processing. Increase profits by communicating where your customers are!

Key Advantages

  • Messengers to the maximum. Attract leads and sell directly in chats, build auto funnels.
  • Omnichannel communication. All messages from different channels in one window.
  • Sales automation. Create chatbots that respond 24/7.
  • 24/7 support. Our experts are always ready to help you grow your business.

Functionality

  • Sales automation
  • Chat marketing
  • User-friendly interface
  • Integration with messengers
  • 24/7 customer support
amoCRM
№25

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales management. Build effective funnels, analyze data, and increase profits. The ideal solution for automating and scaling your business.

Key Advantages

  • Sales growth. Optimize your sales funnel and increase profits.
  • Team productivity. Automate routine tasks, provide tools for success.
  • Real-time analytics. Get instant reports for decision-making.
  • Personalized experience. Create customized offers for each client.

Functionality

  • Sales automation
  • Convenient analytics
  • Customer personalization
  • Cloud solution
  • Integration with tools
Salesforce Sales Cloud
№26

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with powerful marketing automation, built for entrepreneurs. Streamline your sales funnel, attract leads, and automate routine tasks to focus on growing your business.

Key Advantages

  • Marketing Automation. Engage customers 24/7 while you focus on business.
  • Data centralization. All customer information in one place for efficient work.
  • Sales growth. Personalized offers increase loyalty and profit.
  • Ease of use. Keap's intuitive interface makes automation accessible to every entrepreneur.

Functionality

  • Sales Automation
  • Easy integration
  • User-friendly interface
  • Customer support 24/7
  • Targeted marketing
Keap (ex-Infusionsoft)
№27

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales and marketing. Effective customer base management, business process optimization and team productivity improvement. An ideal solution to improve customer handling.

Key Advantages

  • Sales automation. Increase profits by automating routine tasks and improving communication.
  • Low code - flexibility. Customize the system to the needs of the business without programming.
  • Business process acceleration. Streamline workflows, improve team efficiency.
  • Centralized data. All customer information in one place for better control.

Functionality

  • Flexible low-code platform
  • Business process automation
  • Customer data centralization
  • Personalized customer experience
  • Sales and loyalty growth
Creatio (Sales)
№28

HubSpot CRM

HubSpot CRM - a powerful CRM system with a free core! Marketing, sales and customer support in one place. An ideal solution for efficient work with the customer base and increasing profits.

Key Advantages

  • Free CRM core. Basic functions for customer management are always available.
  • Comprehensive platform. Marketing, sales and support in one place.
  • Automation of routine. Automate tasks for effective team work.
  • Clear analytics. Get valuable data for making decisions.

Functionality

  • Free CRM
  • Integration with marketing
  • Sales automation
  • Customer support
  • User-friendly interface
HubSpot CRM
№29

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a next-generation CRM that combines the power of Microsoft 365 and AI Copilot. Automate sales, increase team productivity, and build strong customer relationships. The perfect solution for effective customer base management.

Key Advantages

  • Integration with 365. Easily work with Outlook, Teams and other familiar Microsoft tools.
  • Copilot AI assistant. Get intelligent prompts and automate routine tasks.
  • Increase sales. Effective management of potential deals and acceleration of the sales cycle.
  • Personalization. Customize the system to the needs of your business for maximum efficiency.

Functionality

  • Integration with Microsoft 365
  • Sales automation
  • Analytics and reports
  • Copilot for sales
  • Personalized experience
Microsoft Dynamics 365 Sales
Overall Table

CRM Comparison Table

# System Positioning Functionality Free Plan Cost From
1CPAshkaDropshippers, online storesOrders, dropshippers, paymentsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, order management, customer baseFree version for up to 50 orders per monthfrom $9/month
3OneBox OSSmall, medium businessCRM, ERP, automationPart of the apps are freefrom $1.99/month (per 1000 records)
4KeepinCRMSmall business, medium businessCustomers, deals, tasks7 days testfrom 290 UAH/user/month
5Zoho CRMSmall business, enterprisesSales automation, contact management, data analysisFree plan (up to 3 users)from $20/month per user
6NetHunt CRMSmall business, salesGmail integration, lead management, sales automation14 day testfrom $24/month per user
7Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
8Vtiger CRMSmall business, medium businessAutomation, communication, profitTest 15 daysfrom $15/month per user
9SuiteCRMEnterprises, mid-sized businessesOpen source, flexibility, customizationOpen Source Software (free)From $0/month (self-hosted)
10Binotel SmartCRMSmall business, medium businessCustomer base, analytics, automation-from UAH 399/month per employee
11InsightlySmall business, medium businessCRM, project management, integrations14 day trialfrom $29/month per user
12Capsule CRMSMBs, startupsContacts, deals, projectsFree planfrom $18/month per user
13Agile CRMSMBs, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/month per user
14ApptivoSMBs, startupsCRM, business applications, process optimizationTest freefrom $15/month per user (annual payment) or $20/month monthly
15CloseSales, marketingCalls, email newsletters, automationTest 14 daysfrom $49/month per user
16Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, customer focus30 day test$19/month per user
17monday sales CRMSmall business, medium businessAutomation, deals, clientsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
18PipedriveSmall business, salesSales pipeline, deals, visualization14 day testfrom $14.90/month per user
19NutshellB2B sales, marketingCRM, automation, marketing14 day trialfrom $16/month per user
20Odoo CRMBusiness, sales, marketingAutomation, integration, analyticsOne App Free (CRM for free)from €24.90/month per user
21Freshworks CRM (Freshsales)SMB, sales, marketingSales automation, channel integration, AI assistantFree planfrom $9/month per user
22SugarCRMB2B, sales, marketingCustomization, automation, open sourceFree testfrom $49/month per user
23SalesDriveOnline stores, eCommerceIntegration, automation, management14-day trialfrom 349 UAH/month
24amoCRMSmall business, salesMessenger marketing, chatbots, omnichannel14 days testfrom $15/month per user
25Salesforce Sales CloudEnterprises, sales, marketingSales automation, analytics, contact management30-day trialfrom $25/month per user
26Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, Sales automationTest (free)from $159/month
27Creatio (Sales)Sales, marketingSales automation, CRM, Low-codeFree trial accessprice on request
28HubSpot CRMSmall business, startupsFree CRM, automation, integrationFree planfrom $20/month per user
29Microsoft Dynamics 365 SalesSales, marketingSales automation, AI Copilot, Customer management30 day trialfrom $65/month per user
FAQ

FAQ

? What is a Customer Relationship Management platform?
A tool for automating sales, marketing, and support.
? What are the benefits of implementing such a platform?
Increased loyalty, process optimization, increased sales.
? How to choose the optimal platform?
Define needs, budget, integrations with other tools.
? What functions should the platform cover?
Contact management, automation, reporting, integrations.
? How much does implementation and maintenance cost?
The cost depends on functionality, number of users, and integrations.