Top 18 CRMs for Lead Management: Best Systems
Rating

Compare Options and Make a Choice

№1

LP-CRM

LP-CRM - CRM system for effective control of applications in your product business, e-commerce or service sector. Automate sales, manage customers and increase profits!

Advantages

  • Understandable interface. Easy to learn and quick to start, intuitive management.
  • Sales automation. Automates the sales funnel, increasing conversion and profit.
  • Real-time reporting. Operational data for making informed decisions and optimization.
  • Integrations with services. Connect your favorite tools for comprehensive work with clients.

Features

  • Convenient control of applications
  • Sales automation
  • Analytics for business
  • Integration with platforms
  • Customer support 24/7
LP-CRM
№2

CPAshka

CPAshka is a CRM system for dropshipping in Ukraine. Automate dropshippers accounting, control orders and increase profits. Easy start, quick integration with popular platforms.

Advantages

  • Automation of dropshipping. CPAshka simplifies order processing, inventory management and communication with suppliers, saving you time.
  • Accurate accounting of dropshippers. Automatic calculation of commissions and payments, avoiding errors and transparency of calculations.
  • Real-time reporting. Get up-to-date data on sales, profits and dropshipper performance to make informed decisions.
  • Convenient order management. Track order status, process returns and manage customer support in one place.

Features

  • Automation of dropshipping
  • 24/7 application control
  • Dropshippers accounting
  • Real-time reporting
  • Easy integration with the API
CPAshka
№3

Copper

Copper CRM - A powerful CRM system tightly integrated with Google Workspace and Gmail. An ideal choice for managing applications, automating sales and increasing team productivity. Optimize your workflow directly in your familiar Google tools!

Advantages

  • Integration with Gmail. Work with clients directly from your email, without switching between windows - all in one place from Copper!
  • User-friendly interface. Easy to learn, quick to start, intuitive functions.
  • Sales growth. More deals thanks to better organization and customer tracking.
  • Automation of routine. Copper automates repetitive tasks, freeing up your time.

Features

  • Integration with Gmail
  • Convenient application control
  • Sales automation
  • Reporting and analytics
  • Sales funnel optimization
Copper
№4

Pipedrive

Pipedrive - CRM built for sales growth. Visualize your sales pipeline, manage deals at every stage, and automate routine tasks. Increase lead conversion and close more deals with Pipedrive!

Advantages

  • Clear pipeline. Visualize sales to see problem areas and speed up deals.
  • Sales automation. Free up time from routine, focus on customers and increase profits.
  • Easy deal management. Drag and drop deals between stages, track progress and close more deals.
  • Sales forecasting. Accurate forecasts help plan resources and achieve goals.

Features

  • Convenient lead control
  • Sales funnel visualization
  • Automation of routine tasks
  • Increased deal conversion
  • Simple Pipedrive interface
Pipedrive
№5

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for business process automation. An ideal solution for controlling and processing requests, managing sales, and improving customer service.

Advantages

  • Sales automation. Optimize the sales funnel, increase conversion and profit.
  • Low-code/No-code. No-code development: quickly adapt the system to business needs.
  • Unified Creatio platform. Unite sales, marketing, and service in a single system.
  • Process automation. Automate business processes for effective teamwork.

Features

  • Business automation
  • Effective request control
  • Easy process customization
  • Low-code, fast results
  • Intuitive CRM interface
Creatio (Sales)
№6

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline lead management, automate communication, and increase sales! The perfect solution for controlling leads and growing your business.

Advantages

  • Sales automation. Free up time, automate routine, and increase profits.
  • Personalized marketing. Create unique emails and SMS for each client.
  • Convenient contact management. Store all customer information in one place.
  • Analysis and reporting. Track campaign performance and improve results.

Features

  • Simple lead management
  • Marketing automation
  • Clear Keap interface
  • CRM for small businesses
  • 24/7 customer support
Keap (ex-Infusionsoft)
№7

SugarCRM

SugarCRM - Flexible open source CRM, ideal for B2B sales. Streamline lead management and manage customer relationships effectively. Control every lead on the path to a successful deal!

Advantages

  • Adaptation to needs. Customize the system to the specifics of your B2B business, not vice versa.
  • Open source. Integrate with existing tools and expand functionality.
  • Sales automation. Streamline your sales funnel and increase conversion rates.
  • Detailed analytics. Gain a deep understanding of customers and sales effectiveness.

Features

  • 24/7 lead control
  • Open Source CRM
  • Sales automation
  • B2B solution
  • Flexible configuration
SugarCRM
№8

Binotel SmartCRM

Binotel SmartCRM - Binotel CRM for application control! 360° customer card, analytics, tasks and integration with ATS. Optimize application processing and increase sales!

Advantages

  • 360° customer profile. The entire communication history in one place, for a better understanding of needs.
  • Task automation. Optimize routine, focus on important clients.
  • Sales analytics. Reports and dashboards for making informed decisions.
  • Integration with ATS. Process calls more efficiently, don't miss a single request.

Features

  • 360° customer profile
  • Convenient application control
  • Business process automation
  • Integration with telephony
  • Full sales analytics
Binotel SmartCRM
№9

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, designed for effective management of requests and agreements of your sales team. Optimize your sales funnel and increase productivity with ease!

Advantages

  • Зрозумілий інтерфейс. Easy to learn, quick to start working with the whole team.
  • Flexible monday.com platform. Customize processes to suit your needs without code.
  • Automation of routine. Forget about repetitive tasks, focus on sales.
  • Improved collaboration. Shared space for the team, clear distribution of tasks.

Features

  • Flexibility based on monday.com
  • Sales automation
  • Convenient request management
  • Team collaboration
  • Reporting and analytics
monday sales CRM
№10

KeepinCRM

KeepinCRM is a simple CRM for small and medium businesses. Manage customers, tasks, deals, warehouse and finances in one system. An ideal solution for controlling and processing requests, increasing sales and improving customer service.

Advantages

  • Everything in one place. Manage customers, tasks, deals and finances in one system.
  • Simple implementation. Easily integrates into the business processes of small and medium businesses.
  • 24/7 support. Always ready to help resolve any issues.
  • Intuitive interface. Intuitive navigation, no special skills required.

Features

  • Simple interface
  • Customer accounting
  • Sales automation
  • Task management
  • Financial control
KeepinCRM
№11

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation, with deep integration with Microsoft 365 and Copilot. Effective lead management, customer management, and sales increase. Optimize your sales department today!

Advantages

  • Full integration. Connection with Office 365, Teams and other Microsoft products for seamless operation.
  • Artificial Intelligence. Copilot helps you sell smarter by providing prompts and data analysis.
  • Automated reporting. Quick access to sales and customer data for decision making.
  • Increased sales. Optimize your sales funnel and increase company profits.

Features

  • Sales automation
  • Deep integration with 365
  • Copilot for data analysis
  • Convenient lead management
  • Reporting and analytics
Microsoft Dynamics 365 Sales
№12

NetHunt CRM

NetHunt CRM - CRM in Gmail for lead management. Manage leads, sales funnels and automate processes directly from your email. Optimize lead processing and increase team efficiency.

Advantages

  • Integration with Gmail. Manage sales, marketing, and support directly from your email, saving time and effort.
  • Automation of routine tasks. Automate sales funnels, correspondence, and tasks to increase team efficiency.
  • Complete customer history. Keep all customer information in one place for personalized communication.
  • Reporting and analytics. Get detailed reports on sales and marketing performance for informed decision-making.

Features

  • Convenience in Gmail
  • Lead tracking
  • Sales automation
  • Sales funnels
  • Integration with mail
NetHunt CRM
№13

Vtiger CRM

Vtiger CRM - a comprehensive CRM system for effective request control, sales management, marketing, and customer support. Optimize business processes and increase customer satisfaction with the unified Vtiger platform.

Advantages

  • Clear analytics. Track key metrics, build reports, and forecasts for growth.
  • Sales funnel optimization. Automate every stage, increase conversion rates, and attract more customers.
  • Centralized management. All customer, deal, and request data in one place.
  • 24/7 support. Our team is always ready to help you with any question.

Features

  • Convenient request control
  • Sales automation
  • Help Desk integration
  • Unified customer base
  • Vtiger CRM - all in one
Vtiger CRM
№14

Capsule CRM

Capsule CRM - lightweight CRM for controlling requests, contacts, deals and projects. Organize your work with clients and increase sales with a simple and intuitive interface.

Advantages

  • Organization of contacts. Store all customer information in one place so you don't lose anything.
  • Simple deal management. Track sales progress and close more deals faster.
  • Team collaboration. Easily share information and collaborate on projects with colleagues.
  • User-friendly interface. Intuitive design for easy navigation and quick learning.

Features

  • Simple interface
  • Convenient management
  • Contact tracking
  • Deal tracking
  • Task automation
Capsule CRM
№15

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for small and medium-sized businesses. Manage applications, sales, projects, and finances in one place. Streamline your business with Apptivo!

Advantages

  • Convenient customer management. Store all customer information in one place, improving interaction and support.
  • Sales optimization. Increase the efficiency of the sales department thanks to analytics and automation of routine tasks.
  • Improved teamwork. Sharing data and tasks facilitates interaction between departments and speeds up problem solving.
  • Clear Apptivo analytics. Get clear reports and forecasts for making informed business development decisions.

Features

  • Application control
  • User-friendly interface
  • Process automation
  • Integration with Apptivo
  • SMB solution
Apptivo
№16

Nutshell

Nutshell: CRM + email marketing created for B2B. Control requests, automate communication and increase sales with Nutshell!

Advantages

  • Easy to use. Intuitive Nutshell interface = easy onboarding for the team.
  • Increase sales. Effective lead & deal management = more deals!
  • Email automation. Targeted Nutshell mailings = personalized customer experience.
  • Real-time reporting. Make informed decisions with analytics from Nutshell.

Features

  • Easy to use
  • Sales automation
  • Effective email marketing
  • Convenient lead management
  • For B2B teams
Nutshell
№17

Close

Close - CRM for sales teams that want more deals! Convenient integration of calls and email newsletters. Automate the sales funnel, increase conversion and control every request with Close.

Advantages

  • More calls. Close provides tools for effective calls and their automation, increasing the number of contacts.
  • Personalized emails. Send automated but personal emails, increasing sales conversion.
  • Clear analytics. Track key sales metrics and improve team performance.
  • All in one place. Manage all customer communications in a single platform without losing any detail.

Features

  • Convenient lead control
  • Sales automation
  • Effective calls/email
  • Integration with mail
  • Reporting and analytics
Close
№18

Streak CRM

Streak CRM - A CRM system that is built directly into Gmail. Create your own pipelines to effectively manage requests without leaving your email. Optimize your sales funnel and control every deal!

Advantages

  • In Gmail right away!. Everything you need to work with clients directly in your email, without switching.
  • Custom pipelines. Customize the sales funnel to suit your business needs.
  • Convenient collaboration. Share information with the team efficiently and transparently.
  • Productivity +. Optimize your workflow without leaving your familiar interface.

Features

  • Convenient CRM in Gmail
  • Custom sales funnels
  • Tracking requests easily
  • Automation of routine
  • Integration with Google Workspace
Streak CRM
Which to Choose?

CRM Comparison Table

# CRM System For Whom Top Features Free Tier Price From
1LP-CRMProduct business, eCommerce, servicesSales automation, customer management, profit increaseFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, eCommerceAutomation, accounting, integrationFree for the first 100 leadsfrom $5/month
3CopperSales, marketing, teamsIntegration, automation, productivityTest 14 daysfrom $29/month per user
4PipedriveSmall business, salesSales funnel, automation, reporting14 day testfrom $14.90/month per user
5Creatio (Sales)Sales, marketing, serviceSales automation, customer management, low-code platformFree trial accessPrice upon request
6Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
7SugarCRMB2B sales, marketingAutomation, integration, reportingFree testfrom $49/month per user
8Binotel SmartCRMSmall business, sales360° client, automation, integration-from 399 UAH/month per employee
9monday sales CRMSmall business, salesDeals, automation, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
11Microsoft Dynamics 365 SalesB2B, B2C, enterprisesAutomation, integration, Copilot30 day trialfrom $65/month per user
12NetHunt CRMSmall business, startupsGmail CRM, sales automation, lead management14-day trialfrom $24/month per user
13Vtiger CRMSmall businesses, enterprisesAutomation, sales, support15-day trialfrom $15/month per user
14Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
15ApptivoSmall business, medium businessCRM, sales, projectsTest freefrom $15/month per user (annual payment) or $20/month monthly
16NutshellB2B, sales, marketingCRM, email marketing, B2BTest 14 daysfrom $16/month per user
17CloseSales, marketing, businessAutomation, integration, sales funnel14 day trialfrom $49/month per user
18Streak CRMSales, marketing, startupsGmail integration, sales pipelines, deal managementFree planfrom $59/month per user
FAQ

FAQ

? What is a request management platform
This is a tool that helps track and process customer requests at every stage
? What are the benefits of using such a platform
Increased efficiency, improved service, process automation, data analysis
? Can the platform be customized to meet the needs of the business
Yes, most platforms offer flexible settings and integrations
? How to choose the best platform for my company
Consider the size of the business, needs, budget, and the ability to integrate with other services
? How much does it cost to implement such a platform
The cost depends on the functionality, the number of users, and the selected tariff