TOP 19 CRMs for Customer Management in Ukraine
Finest

Choose a CRM Without Mistakes

№1

LP-CRM

LP-CRM - CRM system designed for product business, e-commerce, and service sector. Control customers, automate sales, and increase profits. The perfect solution for managing your business!

Advantages

  • Increased profits. Sales automation, analytics, and reports for your business growth.
  • Communication optimization. All customer contacts in one place, quick communication, and interaction history.
  • Intuitive interface. Intuitively understandable solution, easy training, and quick start for the team.
  • Automation of routine tasks. LP-CRM saves time on daily tasks, freeing it up for development.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Customer control
  • Business analytics
  • Integration with platforms
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, convenient control of clients, orders and payments. Optimize your business with CPAshka!

Advantages

  • Automation of accounting. Accurate calculation of payments to dropshippers, saving time.
  • Simple management. Intuitive interface, easy start.
  • Real-time reporting. Track profits and losses instantly, control efficiency.
  • Dropshipper support. Improve interaction, increase partner loyalty.

Main Parameters

  • Dropshipping automation
  • Accounting for dropshippers
  • User-friendly interface
  • Ukrainian support
  • Sales reports
CPAshka
№3

Less Annoying CRM

Less Annoying CRM - a super-simple CRM system created specifically for small businesses. No complicated settings or unnecessary features! Control customers, deals and tasks easily and efficiently.

Advantages

  • Intuitive interface. Easy to learn, works without unnecessary settings.
  • Data centralization. All customer information in one place.
  • Premium support. Help is always nearby, quickly and efficiently.
  • Affordable price. Budget option for business growth.

Main Parameters

  • Intuitive interface
  • Easy start
  • Affordable price
  • Customer support
  • No overpayments
Less Annoying CRM
№4

Odoo CRM

Odoo CRM is part of the Odoo ERP platform, offering a comprehensive solution for managing customer relationships. Automate sales, marketing, and support to increase the efficiency and profitability of your business.

Advantages

  • All in one place. Manage sales, marketing, and support in a single ERP system.
  • Full integration. Easily combine with other Odoo modules to optimize your business.
  • Clear analytics. Get clear reports for informed decision-making.
  • Increased sales. Increase profits through effective lead management.

Main Parameters

  • Centralized customer data
  • Sales automation
  • Integration with other modules
  • Reporting and analytics
  • Business process support
Odoo CRM
№5

Zoho CRM

Zoho CRM - cloud-based CRM system for business automation. Manage sales, marketing, and customer support in one place. Optimize workflows and increase customer loyalty!

Advantages

  • Sales growth. Automate routine tasks, analyze data, and close more deals with Zoho CRM.
  • Effective marketing. Engage customers with targeted campaigns and measure their success.
  • 24/7 support. Provide quality service by responding to customer inquiries promptly.
  • Convenient integration. Integrate Zoho CRM with other tools for efficient operation.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Data analytics
  • 24/7 customer support
Zoho CRM
№6

amoCRM

amoCRM - CRM with a focus on messengers! Automate sales through chat funnels, engage customers with bots, and conduct omnichannel dialogues. The ideal CRM for controlling customers and increasing profits.

Advantages

  • More customers. Attract and retain customers through integration with messengers.
  • Chat sales funnels. Automate communication and guide customers to a deal.
  • Convenient communication. The entire history of correspondence with the client in one place.
  • Omnichannel. Combine all communication channels in one window.

Main Parameters

  • Sales automation
  • Convenient integration
  • Omnichannel
  • Customer analytics
  • Profit growth
amoCRM
№7

Bitrix24

Bitrix24 - a CRM system that combines tools for sales, contact center, and project management. Organize efficient work with clients and optimize business processes in one place!

Advantages

  • Everything in one place. Manage sales, projects, and customer communications in a single Bitrix24 space.
  • Sales growth. Sales funnel automation and analytics help increase profits.
  • Communication optimization. Centralized communication with customers through various channels: chats, calls, mail.
  • Teamwork. Shared access to information, tasks and projects for effective team collaboration.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Effective marketing
  • Integration with other services
  • 24/7 Customer Support
Bitrix24
№8

HubSpot CRM

HubSpot CRM: Free CRM for customer control. Marketing, sales and support in one platform. Optimize customer engagement and increase profits!

Advantages

  • Free start. Start using the basic functions at no cost.
  • Centralized platform. All customer, marketing, and sales data in one place.
  • Growth with your business. Easily scale CRM capabilities as your business grows.
  • Improving interaction. Create personalized experiences for customers at every stage.

Main Parameters

  • Free CRM system
  • Single platform
  • Marketing and sales
  • Process automation
  • Customer Analytics
HubSpot CRM
№9

Insightly

Insightly - CRM for small and medium-sized businesses with project management features. Automate sales, marketing, and customer support. Integrations with popular services for efficient operation. Control customers and grow your business!

Advantages

  • Centralization of data. All customer information in one place for better organization and access.
  • Improved collaboration. The team works more efficiently with shared access to data and tasks.
  • Sales automation. Automate routine tasks and focus on sales, increasing profit.
  • Project management. Plan, track, and complete projects on time and within budget, together with clients.

Main Parameters

  • CRM for SMB
  • Integrations
  • Project management
  • Sales automation
  • Customer analytics
Insightly
№10

Nutshell

Nutshell is a simple CRM system with built-in email marketing, designed for B2B teams. Optimize sales and manage customers more efficiently with Nutshell!

Advantages

  • Clear interface. Easy to learn, quick to get started without extra effort.
  • Sales automation. Saving time on routine tasks, more deals.
  • Effective email marketing. Personalized emails increase customer engagement.
  • Easy contact management. All customer information in one place, quick access.

Main Parameters

  • Easy to use
  • B2B specialization
  • Sales automation
  • Email integration
  • User-friendly interface
Nutshell
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with integrated telephony, email and AI assistant. Manage customers efficiently, automate sales and increase profits. An ideal solution for communication control!

Advantages

  • Built-in telephony. Call customers directly from CRM, record conversations for analysis.
  • Email integration. Send and track emails, manage mailings in one place.
  • AI assistant. Automates routine tasks, predicts sales, improves interaction.
  • Sales growth. Freshworks CRM (Freshsales) helps to increase profits and team efficiency.

Main Parameters

  • Easy start and quick learning
  • Integration with mail and calls
  • Automation of routine tasks
  • User-friendly interface
  • Sales support at all stages
Freshworks CRM (Freshsales)
№12

Apptivo

Apptivo is a suite of business applications with a CRM core, built for small and medium businesses. Manage customers, sales, and projects effectively from a single platform. Streamline your business with Apptivo!

Advantages

  • Increased Sales. Automate your sales pipeline, guide customers to success, and increase profits with Apptivo.
  • Business Optimization. Apptivo brings together applications for managing all aspects of your business in one place.
  • Improved Relationships. Keep all customer information in one place and provide better service.
  • Resource Savings. Simplify routine tasks, reduce costs, and increase productivity with Apptivo.

Main Parameters

  • CRM for SMB
  • Complete suite of applications
  • Sales Automation
  • User-Friendly Interface
  • Customer Control
Apptivo
№13

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to the needs of your business and effectively manage customers at every stage. Optimize sales and increase profits with SugarCRM!

Advantages

  • Open source. Adapt SugarCRM to the needs of your business without being limited to ready-made solutions.
  • Sales automation. Optimize the sales funnel and increase team efficiency.
  • Personalization. Create a unique experience for each client.
  • Integration. Easily integrate SugarCRM with other business tools.

Main Parameters

  • Open source CRM
  • B2B sales
  • Flexible configuration
  • Customer management
  • Process automation
SugarCRM
№14

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate processes directly from your email. Optimize customer relations and increase sales more efficiently!

Advantages

  • Everything in Gmail. Manage sales without leaving your email, it's convenient and efficient!
  • Sales automation. Set up triggers and chains to increase profits.
  • Clear sales funnel. Visualize the process to see weaknesses and improve results.
  • Saving time. With NetHunt, the routine disappears, focus on business development.

Main Parameters

  • Integration with Gmail
  • Sales automation
  • Lead management
  • Sales funnels
  • User-friendly interface
NetHunt CRM
№15

Capsule CRM

Capsule CRM - lightweight and intuitive CRM for managing contacts, deals, and projects. Optimize your customer relationships and increase sales! The ideal solution for small businesses and startups.

Advantages

  • Simple contact management. Store all customer information in one place, making it easier to interact and track history.
  • Effective deal management. Manage your sales pipeline, track deal progress, and increase revenue.
  • Project organization. Plan, coordinate, and execute projects on time, increasing customer satisfaction.
  • Convenient team collaboration. Share information, tasks, and progress, ensuring smooth teamwork.

Main Parameters

  • Easy to use
  • Intuitive
  • Contacts and deals
  • For small teams
  • Project tracking
Capsule CRM
№16

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integration with marketplaces, delivery services, payment systems and warehouse accounting. Manage customers and increase profits with SalesDrive!

Advantages

  • Automation of sales. Integration with marketplaces, delivery, and payments for easy order processing.
  • Convenient warehouse accounting. Control over inventory balances to avoid shortages and optimize purchases.
  • Personalized approach. Collect customer data for a better understanding of needs and increased loyalty.
  • SalesDrive sales analytics. Get reports and forecasts for informed business decisions.

Main Parameters

  • Integration with marketplaces
  • Sales automation
  • Convenient customer control
  • Delivery management
  • Warehouse accounting optimization
SalesDrive
№17

monday sales CRM

monday sales CRM - flexible CRM system for sales teams based on monday.com. Organize customer control, automate the sales funnel and increase the efficiency of your team! All in one place.

Advantages

  • Легкий старт. Intuitive monday.com interface for quick start.
  • Full adaptation. Customize the sales funnel to suit your business needs.
  • Clear analytics. Track key metrics and make informed decisions.
  • Teamwork. Collaborate and share information in one place.

Main Parameters

  • Flexible CRM platform
  • Sales automation
  • Convenient data visualization
  • Integration with monday.com
  • Teamwork support
monday sales CRM
№18

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective customer control. 360° card, analytics, tasks and integration with ATS. Optimize sales and improve service!

Advantages

  • 360° profile. Collects the entire history of communication with the client in one place: calls, letters, chats.
  • Sales analytics. Get detailed reports on team performance and sales funnel.
  • Integration with ATS. Automatically records calls and conversation recordings in the client's card.
  • Task automation. Set tasks, reminders and monitor their execution for each client.

Main Parameters

  • 360° customer profile
  • Sales analysis
  • Task automation
  • Integration with ATS
  • User-friendly interface
Binotel SmartCRM
№19

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Control your customer base effectively!

Advantages

  • Convenient interface. Intuitive, easy to learn.
  • Sales optimization. Track deals, increase company profits.
  • Task management. Control execution, don't lose important things.
  • Financial accounting. Track income and expenses in one place.

Main Parameters

  • Simple interface
  • Sales automation
  • Customer accounting
  • Financial control
  • Support for small businesses
KeepinCRM
Which to Choose?

CRM Comparison Table

# CRM Name Main Direction What It Can Do Trial Starting Price
1LP-CRMProduct business, e-commerce, servicesCustomer base, sales automation, reportingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, e-commerceAutomation, accounting, controlFree for the first 100 leadsfrom $5/month
3Less Annoying CRMSmall business, entrepreneursSimplicity, clients, agreements30 day test$19/month per user
4Odoo CRMSmall business, enterprisesSales automation, data centralization, reporting and analyticsOne App Free (CRM for free)from €24.90/month per user
5Zoho CRMSales, marketing, supportSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
6amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
7Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
8HubSpot CRMSmall business, marketers, sales peopleFree CRM, Automation, IntegrationFree planfrom $20/month per user
9InsightlySmall business, medium businessCRM, project management, automationTest 14 daysfrom $29/month per user
10NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
11Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
12ApptivoSmall business, Medium businessCRM, Sales, ProjectsFree TrialFrom $15/month per user (annual billing) or $20/month monthly
13SugarCRMB2B, sales, marketingFlexibility, customization, B2BFree trialfrom $49/month per user
14NetHunt CRMSmall business, salesGmail integration, automation, sales funnels14 days trialfrom $24/month per user
15Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
16SalesDriveOnline stores, eCommerceSales automation, integrations, customer base14 day testfrom 349 UAH/month
17monday sales CRMSmall business, salesSales automation, funnel, collaborationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
18Binotel SmartCRMSmall business, medium business360° card, analytics, integration-from 399 UAH/month per employee
19KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
FAQ

FAQ

? Why is sales automation needed
It helps organize work with clients, automate sales processes, and increase profits
? What are the advantages of using such a system
It saves time, improves communication, increases customer loyalty, and provides the ability to analyze data
? What to consider when choosing a platform
You need to determine business needs, budget, scalability, and integration with other tools
? Is it difficult to integrate the platform
It all depends on the system. Most have an open API for integrations, and some offer ready-made solutions
? Are there free options
Yes, there are many free or conditionally free solutions that are suitable for small businesses