TOP 28 CRM Systems for Companies in Ukraine
Rating

Choose a CRM for Your Business

№1

LP-CRM

LP-CRM - CRM system created for the commodity business, e-commerce and services. Automate sales, manage customers and increase profits! All in one place.

Advantages

  • Understandable interface. Easy to learn, quick to get started and achieve results.
  • Sales automation. Manage leads, deals and orders in one place.
  • Real-time analytics. Track key metrics and make informed decisions.
  • Integration with services. Connect your favorite tools for efficient work.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Real-time reporting
  • 24/7 customer support
LP-CRM
№2

CPAshka

CPAshka is a CRM system for dropshipping in Ukraine. Automate your work with dropshippers, keep track of orders and payments. Optimize business processes and increase profits with CPAshka!

Advantages

  • Automation of dropshipping. Forget about the routine, CPAshka will do everything for you, freeing up your time and resources.
  • Accurate accounting of dropshippers. CPAshka automatically calculates payments to each dropshipper, minimizing errors and conflicts.
  • Easy order management. Conveniently track order statuses and monitor their execution in one place.
  • Increased profits. Optimize your work with dropshippers and scale your business with CPAshka.

Characteristics

  • Automation of dropshipping
  • Convenient partner accounting
  • Integration with marketplaces
  • Fast order processing
  • Reporting for analysis
CPAshka
№3

amoCRM

amoCRM - A CRM with a focus on messengers. Build chat funnels, use bots, and unify all customer communication channels in a single window. Automate sales and communicate with customers where it’s convenient for them!

Advantages

  • Increased sales. Easily manage deals and increase profits.
  • Communication automation. Forget the routine, bots will help.
  • Personalized approach. Communicate with customers like friends.
  • Omnichannel in action. All messages from different channels in one place.

Characteristics

  • Convenient CRM for business
  • Sales automation
  • Chatbots for leads
  • Omnichannel communications
  • amoCRM: all in one
amoCRM
№4

Close

Close CRM is a powerful CRM for sales teams that actively use calls and email marketing. Optimize customer communication, automate routine tasks, and increase sales with Close CRM!

Advantages

  • Increased sales. Close helps teams sell more by optimizing communication and processes.
  • Convenience for salespeople. Intuitive interface designed for active sales through calls and email.
  • Automation of routine. Email sequences and automated calls free up time for important clients.
  • Detailed analytics. Track sales performance and make informed decisions.

Characteristics

  • Intuitive interface
  • Sales automation
  • One-click calls
  • Email newsletters
  • Reporting and analytics
Close
№5

Nutshell

Nutshell: a simple CRM system with built-in email marketing, designed for B2B teams. Automate sales, manage contacts, and communicate effectively with customers. All in one place!

Advantages

  • Simple interface. Easy to learn, quick to implement, understandable for everyone.
  • Email marketing. Engage customers effectively with built-in tools.
  • Sales growth. Optimize your sales funnel and increase profits.
  • B2B focus. Nutshell specialized for the needs of B2B teams.

Characteristics

  • Easy to use
  • Sales automation
  • Email marketing
  • Reporting and analytics
  • Support for B2B teams
Nutshell
№6

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales automation. A CRM platform with powerful business process management tools. Optimize your sales funnel and increase team efficiency!

Advantages

  • Flexible automation. Automate sales, marketing, and service with no code, adapting the platform to your business needs.
  • Quick implementation. Launch a comprehensive system in weeks, not months, thanks to low-code.
  • Unified platform. Get a complete overview of customers and interactions in a single, integrated environment.
  • Productivity growth. Increase team efficiency with smart tools and automation of routine tasks.

Characteristics

  • Business automation
  • Flexible process customization
  • Low-code
  • CRM for sales
  • Creatio - market leader
Creatio (Sales)
№7

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, inventory and finances in one place. Optimize business processes and increase sales with KeepinCRM!

Advantages

  • All in one place. Clients, tasks, deals, inventory and finances - business management in a single system.
  • Simple interface. Intuitive design, easy to learn and use every day.
  • Sales automation. Increase sales with automatic funnels and reminders.
  • Financial control. Track income, expenses, and profitability of every deal in KeepinCRM.

Characteristics

  • Simple interface
  • Customer management
  • Sales automation
  • Financial accounting
  • SME support
KeepinCRM
№8

Pipedrive

Pipedrive - CRM for sales growth. Visualize the sales funnel, track deals at every stage, and convert more leads into actual buyers. Everything you need to effectively manage sales in one place.

Advantages

  • Clear pipeline. Visualize deals, easily manage sales, and forecast profit.
  • Easy automation. Automate routine tasks and focus on closing deals.
  • Conversion growth. Pipedrive helps increase the percentage of successful deals.
  • Integration with tools. Connect email, telephony and other important services.

Characteristics

  • User-friendly interface
  • Sales visualization
  • Automation of routine
  • Conversion growth
  • Effective pipeline
Pipedrive
№9

KeyCRM

KeyCRM is a Ukrainian CRM system for business. Convenient order management from all channels, customer communication, warehouse accounting and detailed analytics. Optimize your company's work with KeyCRM!

Advantages

  • All in one place. Manage orders, warehouse, customers and analytics in a single platform, simplifying workflows.
  • Sales growth. Optimize the sales funnel, improve communication with customers and increase profits.
  • Automation of routine. Forget about routine tasks, automate processes and focus on business development.
  • Ukrainian support. Get support and advice in your native language from the KeyCRM team, understanding your needs.

Characteristics

  • Orders from all channels
  • Convenient communication
  • Warehouse accounting
  • Detailed analytics
  • Ukrainian support
KeyCRM
№10

SugarCRM

SugarCRM - Flexible open-source CRM system for B2B sales. Customize the platform to meet your business needs and maximize the effectiveness of customer interaction! An ideal solution for medium and large businesses.

Advantages

  • Full adaptation. Customize the platform to meet your business needs, without restrictions.
  • Open source. Integrate with any service and control your data.
  • B2B specialization. Tools designed specifically for complex sales.
  • Sales growth. Automate routine tasks and focus on customers.

Characteristics

  • Open source CRM
  • B2B automation
  • Customization
  • Integrations
  • Sales support
SugarCRM
№11

Less Annoying CRM

Less Annoying CRM is a simple CRM system created specifically for small businesses. No unnecessary features or complexities, only the necessary tools for managing customers and deals. Try Less Annoying CRM and focus on growing your business!

Advantages

  • Легкий у використанні. Intuitive interface, no complicated settings.
  • Affordable price. Transparent rates, no hidden fees, ideal for small businesses.
  • Everything in one place. Manage customers, tasks, and sales effectively.
  • Great support. Fast and helpful assistance from our support team.

Characteristics

  • Ease of use
  • Intuitive interface
  • Sales automation
  • Customer support
  • Affordable price
Less Annoying CRM
№12

Apptivo

Apptivo - CRM system and a set of business applications for small and medium-sized businesses. Streamline sales, marketing, project management and more in one place. Grow with Apptivo!

Advantages

  • Sales growth. Automate the sales funnel, track leads, and close more deals.
  • Saving resources. Optimize business processes and reduce management costs.
  • Centralized data. All customer information in one place for better service.
  • Apptivo flexibility. Customize the apps to fit your specific business needs.

Characteristics

  • CRM for SMB
  • Comprehensive suite of applications
  • Customization flexibility
  • Business process automation
  • Apptivo Support
Apptivo
№13

SuiteCRM

Open-source CRM offering flexible customization options. An ideal solution for companies looking for a powerful and adaptable CRM system that adapts to their unique needs.

Advantages

  • Free Open-source. Full control over data and code, with no license fees!
  • Flexible customization. Adapt to business needs, integrate with other services.
  • Wide functionality. Everything you need to manage customers, sales and marketing.
  • Active community. Large support of developers and users, ready to help.

Characteristics

  • Open source
  • Flexible configuration
  • Process automation
  • Integration with other systems
  • User-friendly interface
SuiteCRM
№14

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM that enhances sales efficiency through deep integration with other Microsoft 365 and Copilot products. Automate processes, analyze data, and make informed decisions to increase profits.

Advantages

  • 365 + Copilot. Powerful synergy: analytics, automation, and AI for sales growth.
  • Deep Integration. Connect sales with other Microsoft tools for a unified hub.
  • Increased Productivity. Automate routine tasks and focus on sales.
  • Clear Analytics. Get clear reports and forecasts for informed decision-making.

Characteristics

  • Efficient Sales
  • Integration with 365
  • Copilot for Analysis
  • Process Automation
  • User-Friendly Interface
Microsoft Dynamics 365 Sales
№15

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and customer support in one simple interface. Optimize all processes for better results!

Advantages

  • All in one place. Unite sales, marketing, and support for better team coordination.
  • Increased Sales. Marketing and sales automation increases your business profits.
  • Improved Service. Fast customer support increases their loyalty and satisfaction.
  • Simple Integration. Easily connect Agile CRM to other tools you use.

Characteristics

  • All in one place
  • Process Automation
  • Easy to Use
  • 24/7 Customer Support
  • Increased Sales
Agile CRM
№16

Vtiger CRM

Vtiger CRM is a comprehensive CRM system for managing sales, marketing, and customer support. A single platform for automating business processes, increasing sales, and improving customer service. Optimize your team's work with Vtiger CRM!

Advantages

  • Єдина платформа. Everything you need for sales, marketing, and support in one place.
  • Revenue growth. Streamline processes to increase sales and customer loyalty.
  • Improved service. Increase customer satisfaction with fast support.
  • Analytics and reports. Make data-driven decisions to grow your business.

Characteristics

  • Sales automation
  • Integration with mail
  • 24/7 customer support
  • Reporting and analytics
  • Flexible CRM settings
Vtiger CRM
№17

Streak CRM

Streak CRM: CRM system integrated directly into Gmail. Create custom sales pipelines, manage contacts, and close deals without leaving your inbox. The ideal solution for small and medium-sized businesses.

Advantages

  • Integration with Gmail. Manage all deals directly from your email, without switching between applications.
  • Custom pipelines. Customize the sales funnel to the needs of your business.
  • Task automation. Forget about the routine, Streak automates everyday actions.
  • Team collaboration. Easily share information and work on deals together.

Characteristics

  • Integration with Gmail
  • Custom funnels
  • User-friendly interface
  • Sales automation
  • Customer tracking
Streak CRM
№18

Insightly

Insightly: CRM + Project Management in one. The perfect solution for small and medium-sized businesses (SMBs). Integrations with popular tools to automate business processes and increase team productivity.

Advantages

  • Clear interface. Intuitive design, easy to use, requires no lengthy training.
  • Project management. Effective project management from idea to completion, deadline control.
  • Integrations. Connection with Google, Microsoft, and other tools for a unified workspace.
  • Sales growth. Increased profits through automation and data analysis.

Characteristics

  • CRM for SMB
  • Projects and integrations
  • Intuitive interface
  • Clear analytics
  • Customer support
Insightly
№19

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - Next Generation CRM! Built-in telephony, email and AI assistant increase the productivity of your sales team. Optimize your sales funnel and increase profits with Freshworks CRM.

Advantages

  • Everything in one place. Phone, email, chat - everything is integrated for efficient work.
  • AI assistant. Automates routine, helps to find opportunities for growth.
  • Increase sales. Optimize your sales funnel and close more deals.
  • Simple integration. Easily connects to other services and tools.

Characteristics

  • Intuitive interface
  • Sales automation
  • Convenient integration
  • AI assistant
  • Built-in telephony
Freshworks CRM (Freshsales)
№20

Copper

Copper - CRM designed for Google Workspace. Deep integration with Gmail makes it an ideal choice for companies that actively use Google services. Organize sales and customer communications directly in your email!

Advantages

  • Integration with Gmail. Easily manage clients directly from your email, without switching between windows.
  • Sales automation. Free up time by automating routine tasks like data entry.
  • Real-time reporting. Get instant data for informed decision-making.
  • User-friendly interface. Easy to use, no lengthy training required.

Characteristics

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Customer data analysis
  • Google Workspace support
Copper
№21

Odoo CRM

Odoo CRM - powerful CRM module within the Odoo ERP system. Automate sales, manage customers, and analyze data. An ideal solution for any business striving for effective customer relationship management.

Advantages

  • All in one place. Integration with all Odoo business applications: sales, marketing, accounting.
  • Clear interface. Intuitive navigation, easy training for the team.
  • Increased sales. Effective lead, deal, and customer management for profit growth.
  • Automation of routine. Simplify daily tasks, free up time for strategic decisions.

Characteristics

  • ERP Integration
  • Sales automation
  • User-friendly interface
  • Customer data analysis
  • Automation support
Odoo CRM
№22

monday sales CRM

monday sales CRM - a flexible CRM built on monday.com, designed specifically for sales teams. Optimize your sales pipeline, manage contacts, and automate routine tasks to increase the efficiency of your business.

Advantages

  • Routine Automation. Free up the team's time for sales, not paperwork!
  • Full Adaptability. Customize everything to fit your business needs.
  • Integration with tools. Unite all processes in one place.
  • Deal Transparency. Monitor the sales pipeline and progress in real time.

Characteristics

  • Sales Automation
  • Easy Setup
  • Data Visualization
  • Integration with monday.com
  • Customer Support
monday sales CRM
№23

HubSpot CRM

HubSpot CRM - free CRM system for optimizing marketing, sales, and customer support. A single platform for your business. Expand capabilities as needed!

Advantages

  • Free core. Basic functionality to start a business at no cost.
  • Single platform. Marketing, sales, support - all in one place.
  • Sales automation. Increase team efficiency and accelerate deals.
  • User-friendly interface. Easy navigation and quick access to data.

Characteristics

  • Free CRM
  • Easy integration
  • Process automation
  • Customer data hub
  • Performance analytics
HubSpot CRM
№24

NetHunt CRM

NetHunt CRM - CRM in Gmail. Manage leads, sales funnels, and automate processes directly from your email. Organize your customer base and increase sales without switching to other applications. Everything you need is in your Gmail!

Advantages

  • Gmail integration. Manage sales from mail, without switching between tabs!
  • Convenient sales funnel. Track deals at every stage, increase profits.
  • Automation of routine. Automate emails, tasks and reminders, save time!
  • Complete customer history. All customer information in one place, for better service.

Characteristics

  • Integration with Gmail
  • Sales automation
  • Convenient lead management
  • Sales funnels visually
  • CRM personalization
NetHunt CRM
№25

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Streamline business processes, increase sales, and improve customer relationships with Zoho CRM!

Advantages

  • Increased sales. Optimize your sales funnel to attract more customers and increase revenue.
  • Improved service. Provide seamless customer support, increasing their loyalty.
  • Marketing automation. Attract more leads and engage with your audience more effectively.
  • Data centralization. Store all customer information in one place for better organization.

Characteristics

  • Business automation
  • Flexibility of settings
  • Integration with services
  • User-friendly interface
  • Ukrainian support
Zoho CRM
№26

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for scaling business. Automate sales, build effective funnels, and get deep analytics. Increase team productivity and attract more customers.

Advantages

  • Sales growth. Salesforce Sales Cloud increases team efficiency and profit by optimizing the sales funnel.
  • Data centralization. All customer information in one place, improving service and analytics.
  • Automation of routine. Forget about repetitive tasks, focus on strategy and relationship building.
  • Flexible analytics. Get valuable insights about customers and the market to make informed decisions.

Characteristics

  • Sales automation
  • Reporting and analytics
  • Lead management
  • Integrations with other services
  • 24/7 customer support
Salesforce Sales Cloud
№27

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel with a 360° customer card, analytics, and tasks. Integration with PBX for effective communication management and increased sales. Optimize business processes with us!

Advantages

  • All about the client. Complete history of communications and deals in one place - a 360° overview for effective work.
  • More sales. Automation of routine tasks, sales analytics, and integration with telephony will increase your profits.
  • Convenient management. An intuitive interface and easy setup will help you adapt quickly.
  • Effective teamwork. Shared access to information, tasks, and reminders for the smooth operation of the sales department.

Characteristics

  • 360° customer card
  • Sales analytics
  • PBX integration
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№28

Capsule CRM

Capsule CRM is a lightweight and intuitive CRM for small and medium-sized businesses. Organize contacts, deals, and projects in one place. Streamline sales and improve customer relationships with Capsule CRM.

Advantages

  • Easy implementation. Intuitive interface, quick start without the need for training.
  • Sales optimization. Track deals, increase conversion and profit.
  • Convenient contact management. All customer information in one place, easy access and organization.
  • Effective collaboration. Data sharing, improved communication between departments.

Characteristics

  • User-friendly interface
  • Easy setup
  • Sales automation
  • Contact center
  • Project management
Capsule CRM
Comparison

CRM Comparison Table

# Platform Main Direction Features Free Plan Starting Price
1LP-CRMCommodity business, eCommerce, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, entrepreneurs, eCommerceOrders, payments, automationFree for the first 100 leadsfrom $5/month
3amoCRMSmall business, salesMessengers, automation, integration14-day trialfrom $15/month per user
4CloseSales departments, B2BCalls, Email, Automation14 day testfrom $49/month per user
5NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
6Creatio (Sales)B2B, B2C, salesAutomation, low code, processesFree trial accessprice on request
7KeepinCRMSmall business, medium businessClients, tasks, deals7 day trialfrom 290 UAH/user/month
8PipedriveSmall business, salesSales funnel, deal management, process automationTest 14 daysfrom $14.90/month per user
9KeyCRMSmall business, eCommerceOrders, communications, analyticsTest 14 daysfrom $19/month
10SugarCRMB2B, medium business, large businessFlexibility, open source, B2B salesFree trialfrom $49/month per user
11Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, customers30 day trial$19/month per user
12ApptivoSmall business, medium businessCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
13SuiteCRMSmall business, enterprisesCustomization, integration, automationOpen source software (free)from $0/month (self-hosted)
14Microsoft Dynamics 365 SalesSales, MarketingSales Automation, Data Analytics, Microsoft Integration30-day Trialfrom $65/month per user
15Agile CRMSmall business, startupsMarketing automation, sales management, customer supportFree plan (up to 10 users)from $8.99/user/month
16Vtiger CRMSmall business, enterprisesSales, marketing, support15 day trialfrom $15/month per user
17Streak CRMSmall business, startupsGmail integration, custom pipelines, contact managementFree planfrom $59/month per user
18InsightlySMBs, teams, salesCRM, project management, integrations14-day trialfrom $29/month per user
19Freshworks CRM (Freshsales)Small business, salesSales automation, intelligent assistant, multi-channelFree planfrom $9/month per user
20CopperSales, marketingGmail integration, sales automation, customer tracking14 day trialfrom $29/month per user
21Odoo CRMSmall business, medium business, enterprisesSales automation, customer management, data analysisOne App Free (CRM for free)from €24.90/month per user
22monday sales CRMSales teams, B2BAutomation, pipeline, contactsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
23HubSpot CRMSMBs, marketers, sellersFree CRM, automation, scalabilityFree planfrom $20/month per user
24NetHunt CRMSmall business, salesGmail CRM, leads, automation14 day trialfrom $24/month per user
25Zoho CRMSmall business, enterprisesSales automation, contact management, reportingFree plan (up to 3 users)from $20/month per user
26Salesforce Sales CloudSmall business, enterprisesAutomation, analytics, funnel30 day trialfrom $25/month per user
27Binotel SmartCRMSMB, sales, service360° profile, PBX integration, task automation-from 399 UAH/month per employee
28Capsule CRMSmall business, SMEContacts, deals, projectsFree planfrom $18/month per user
Questions and Answers

Questions and Answers

? What does implementing such a system provide?
It helps automate processes, improve customer service and increase sales
? What are the main functions?
Sales automation, contact management, marketing and analytics
? What is the cost of implementation?
The price depends on the size of the business, needs and the chosen platform
? What are the popular options in Ukraine?
Salesforce, Zoho CRM, HubSpot, KeyCRM, NetHunt CRM, Creatio and others
? How to choose the best option?
Evaluate needs, budget and integration with other tools