The best CRM systems for online business.
Finest

Launch Sales with Your Chosen CRM

№1

LP-CRM

LP-CRM - CRM system designed for commodity business, e-commerce and services. Automate business processes online, increase sales and improve customer service! A convenient tool for effective management.

What You Get

  • Sales automation. Simplify the sales funnel, increase profits, control deals at every stage.
  • Data centralization. All information about customers and orders in one place for quick access.
  • Reporting and analytics. Get clear reports on business performance and make informed decisions.
  • Integration with services. Connecting to popular platforms for e-commerce and marketing for efficient work.

Features

  • Sales automation
  • User-friendly interface
  • E-commerce support
  • Business analytics
  • CRM personalization
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates the calculation of dropshippers' profits. Optimize online business processes and increase sales with CPAshka!

What You Get

  • Automation of dropshipping. Simplifies order, tracking, and delivery management, reducing manual labor.
  • Accurate accounting of dropshippers. Automatic calculation of payments and commissions for each partner.
  • Saving time and money. Optimize costs and focus on development, not routine.
  • Real-time reporting. Full control over the business and instant access to key indicators.

Features

  • Automation of dropshipping
  • Convenient order accounting
  • Ukrainian support 24/7
  • Integration with marketplaces
  • Reporting for CPA networks
CPAshka
№3

Streak CRM

Streak CRM is a CRM that integrates directly into Gmail. Manage sales, projects, and hiring using custom pipelines within your email. Organize business processes conveniently and efficiently!

What You Get

  • Gmail integration. All communication and deals in a familiar interface.
  • Custom pipelines. Customize sales stages for your business.
  • Collaboration. Team access and real-time data sharing.
  • Sales automation. Simplify routine tasks and increase efficiency.

Features

  • CRM in Gmail
  • Convenient pipelines
  • Sales automation
  • Collaboration
  • Deal tracking
Streak CRM
№4

Apptivo

Apptivo is a comprehensive suite of online business applications with CRM at its core. The perfect solution for automating and managing business processes for small and medium-sized businesses.

What You Get

  • All in one place. Manage sales, marketing and projects centrally. Apptivo simplifies business!
  • Clear interface. Intuitive, easy to learn and use. Saving time and resources!
  • Scalability. Grow your business, Apptivo grows with you. Flexible pricing plans for any size!
  • Automation of routine. Free the team from routine tasks, focus on development. Apptivo automates business processes!

Features

  • Process automation
  • Convenient CRM online
  • Solution for SMB
  • Scalability
  • Flexible settings
Apptivo
№5

Binotel SmartCRM

Binotel SmartCRM - CRM for effective business management. 360° customer card, sales analytics, task setting and integration with Binotel PBX. Optimize business processes online!

What You Get

  • 360° client profile. All information in one place, instant access to interaction history.
  • Real-time analytics. Make informed decisions based on data, not intuition.
  • Integration with telephony. Automate calls, record conversations, increase processing efficiency.
  • Task automation. Don't lose a single customer, plan and control task execution.

Features

  • 360° customer overview
  • Process automation
  • Integration with telephony
  • User-friendly interface
  • Sales analytics
Binotel SmartCRM
№6

SalesDrive

SalesDrive - CRM for online stores. Automate your business: integration with marketplaces, delivery services, payment systems, and warehouse. Optimize sales and increase profits!

What You Get

  • Integration with marketplaces. Manage sales from different platforms in one place, increasing profits.
  • Logistics automation. Simplify order delivery, save time and money.
  • Inventory control. Always know what's in stock, avoid shortages and surpluses.
  • Convenient payment management. Track receipts, control finances, analyze profits.

Features

  • Sales automation
  • Integrations for e-commerce
  • Convenient inventory management
  • Online delivery management
  • 24/7 payment support
SalesDrive
№7

OneBox OS

OneBox OS - CRM/ERP platform for business automation: processes, telephony, warehouse and documents in one place. Manage everything online and increase efficiency!

What You Get

  • All in one place. Manage your business efficiently: processes, telephony, warehouse and documents.
  • Automation of routine. Forget about repetitive tasks, the system will do everything for you.
  • Sales growth. More customers, deals and profits thanks to OneBox OS.
  • Flexibility of settings. Adapt the platform to the unique needs of your business.

Features

  • Process automation
  • Telephony integration
  • Convenient document management
  • Warehouse management
  • All in one solution
OneBox OS
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation for entrepreneurs that simplifies online business processes. Attract customers, automate sales and manage marketing in one place. Everything for your online success!

What You Get

  • Marketing automation. Attract more customers and increase sales automatically!
  • Centralized management. All customer information in one place for better service!
  • Personalized communication. Create personalized messages for each customer, increasing loyalty!
  • Saving time and money. Automate routine tasks and focus on business development!

Features

  • Business automation
  • Intuitive interface
  • CRM + marketing
  • Development for small business
  • Personalized experience
Keap (ex-Infusionsoft)
№9

monday sales CRM

monday sales CRM - flexible CRM system for sales teams based on the monday.com platform. Automate the sales funnel, manage customers and increase profits. The perfect solution for optimizing online business processes.

What You Get

  • Automation of routine. Free up the team's time by automating repetitive tasks and focusing on sales.
  • Full adaptability. Customize the CRM to the needs of your business, without the limitations of standard solutions.
  • Clear visualization. Easily track deal progress, customer statuses, and team performance in real time.
  • Transparent collaboration. Communicate and collaborate more effectively with monday.com integration.

Features

  • Flexible platform
  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Teamwork support
monday sales CRM
№10

Insightly

Insightly - CRM and project management in one solution. Ideal for SMBs. Automate sales, marketing, and manage projects more efficiently. Integrations with popular services.

What You Get

  • All in one place. Manage sales, projects, and marketing in the unified Insightly platform.
  • Automation of routine. Free up team time by automating repetitive tasks and processes.
  • Sales growth. Effective lead and deal management to increase profits.
  • Simple integration. Easily connect Insightly to your favorite tools and services.

Features

  • Online CRM for SMB
  • Integrations for business
  • Project management online
  • Process automation
  • Intuitive interface
Insightly
№11

Close

Close - CRM designed for active sales! Ideal for teams that focus on calls and automated email campaigns. Optimize your sales funnel and close more deals with Close!

What You Get

  • Calls + Email in one. All communication with clients in one place for effective sales.
  • Automation of routine. Automate email and call sequences to avoid wasting time on repetitive tasks.
  • User-friendly interface. Intuitive interface that saves team training time.
  • Real-time reporting. Get instant sales and team performance data.

Features

  • Sales automation
  • User-friendly interface
  • Telephony integration
  • Email marketing
  • Close deal analytics
Close
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Automate sales, improve customer communication and increase profits with intelligent tools.

What You Get

  • Convenient telephony. Call customers directly from the platform, save call recordings.
  • Email integration. Send and track emails, personalize communication.
  • AI assistant. Automate routine tasks, forecast sales, and get valuable insights.
  • All in one place. Manage sales, marketing and support in one platform.

Features

  • Sales automation
  • Telephony integration
  • AI assistant
  • Data analytics
  • Customer support
Freshworks CRM (Freshsales)
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation. Tight integration with Microsoft 365 and Copilot makes it a powerful tool for improving customer engagement and increasing profits. Optimize business processes online! benefit1 - Deep integration

What You Get

  • Глибока інтеграція. Connect sales with Microsoft 365 for seamless operation.
  • Artificial Intelligence Copilot. Get personalized recommendations for better decisions.
  • Sales automation. Optimize routine tasks and increase team productivity.
  • Improved reporting. Analyze sales data for informed decision-making.

Features

  • Sales automation
  • Integration with Microsoft 365
  • Analytics and reports
  • Personalized experience
  • AI Copilot support
Microsoft Dynamics 365 Sales
№14

Less Annoying CRM

Less Annoying CRM is the perfect choice for small businesses! A simple CRM system without unnecessary features. Optimize business processes online easily and efficiently. Focus on customers, not complex software!

What You Get

  • Simple interface. Easy to learn, intuitive, no confusion.
  • Everything in one place. Contacts, tasks, notes - everything is under control.
  • Clear price. No hidden fees, honest and transparent cost.
  • Customer support. Fast and qualified help is always nearby.

Features

  • Intuitively understandable
  • Process automation
  • Easy to use
  • 24/7 customer support
  • Affordable price
Less Annoying CRM
№15

SuiteCRM

SuiteCRM - a powerful open source CRM for business process automation. Flexible customization, extensive integration capabilities and customer data management. An ideal solution for online business optimization.

What You Get

  • Open source. Full control over data and functionality, flexible development.
  • Customization. Adaptation to the unique needs of the business, without restrictions.
  • Cost savings. No license fees, budget optimization.
  • Integration. Easy connection to other systems, expanding opportunities.

Features

  • Free CRM platform
  • Flexible customization
  • Process automation
  • User-friendly interface
  • Integration with services
SuiteCRM
№16

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single online interface. Optimize business processes and improve customer interaction with Agile CRM.

What You Get

  • All in one place. Sales, marketing, and service in a single interface for better coordination.
  • Sales growth. Automation and analytics to increase profits.
  • Improved communication. Easy data exchange between departments and with clients.
  • Resource saving. Optimize operations and reduce costs with Agile CRM.

Features

  • Single CRM for all processes
  • Sales/marketing automation
  • User-friendly online interface
  • 24/7 customer support
  • Flexible customization to needs
Agile CRM
№17

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to your needs and automate business processes online. Optimize customer interaction and increase profits!

What You Get

  • Flexibility of settings. Adapt SugarCRM to the needs of your business without restrictions.
  • Seamless integration. Easily combine with other tools for a holistic picture.
  • Open source. Full control over data and processes, no vendor lock-in.
  • Sales automation. Increase team efficiency and close more deals faster.

Features

  • Sales automation
  • Open source CRM
  • Process personalization
  • B2B sales analytics
  • Integration with other systems
SugarCRM
№18

Creatio (Sales)

Creatio Sales - low-code CRM platform for automating sales business processes. Create custom CRM solutions and optimize the sales funnel with minimal coding. Ideal for online business process management.

What You Get

  • Automation. Frees up time, reduces errors, increases efficiency.
  • Quick setup. The platform easily adapts to business needs, without code.
  • 360° customer view. All customer information in one place for better service.
  • Sales growth. Optimize the sales funnel and increase profits with Creatio (Sales).

Features

  • Process automation
  • Low code (No-Code)
  • Flexible CRM configuration
  • Sales/Marketing Integration
  • Platform for development
Creatio (Sales)
№19

Nutshell

Nutshell: Simple CRM + email marketing built for B2B teams. Automate sales, manage contacts, and launch effective email campaigns. Optimize your business processes online with Nutshell!

What You Get

  • Easy to understand interface. Easy navigation and intuitive data management for quick implementation.
  • Sales automation. Increase team efficiency by automating routine tasks and reminders.
  • Built-in Email Marketing. Send personalized emails, track opens, and improve campaign results.
  • Reporting and analytics. Get clear sales reports to make informed decisions.

Features

  • Easy to use
  • B2B orientation
  • Email marketing
  • Process automation
  • Team support
Nutshell
№20

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for sales management. Build effective sales funnels, analyze data, and optimize business processes online. The perfect solution for scaling your business!

What You Get

  • Sales growth. Optimize the sales funnel, increase profits and improve customer relationships.
  • Data centralization. All customer information in one place, accessible from any device.
  • Automation of routine. Automate tasks, free up time for important tasks and minimize errors.
  • Deep analytics. Get detailed reports for making informed decisions and optimizing strategy.

Features

  • Sales automation
  • Convenient data analytics
  • Cloud CRM system
  • Integration with tools
  • Building sales funnels
Salesforce Sales Cloud
Which to Choose?

CRM Comparison Table

# CRM Name Purpose Functionality Free Plan Approximate Price From
1LP-CRMCommodity business, eCommerce, servicesAutomation, sales, customersFree version up to 50 orders per monthfrom 9 $/month
2CPAshkaDropshippers, online businessProfit automation, CRM system, process optimizationFree for the first 100 leadsfrom $5/month
3Streak CRMSales, marketing, recruitingGmail integration, custom pipelines, process organizationFree planfrom $59/month per user
4ApptivoSMEs, entrepreneursCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
5Binotel SmartCRMSmall business, medium business360° profile, automation, analytics-from UAH 399/month per employee
6SalesDriveOnline stores, entrepreneursAutomation, integration, optimization14-day testfrom 349 UAH/month
7OneBox OSSmall, medium businessCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
8Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
9monday sales CRMSales teams, small to medium businessAutomation, customers, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10InsightlySMB, sales, marketingCRM, project management, process automation14-day trialfrom $29/month per user
11CloseB2B, sales, startupsCalls, Email newsletters, Automation14 day testfrom $49/month per user
12Freshworks CRM (Freshsales)Small business, salesSales automation, intelligent tools, omnichannel communicationFree planfrom $9/month per user
13Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot30-day trialfrom $65/month per user
14Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, customers30 day test$19/month per user
15SuiteCRMBusiness, enterprises, organizationsOpen source, flexibility, integrationOpen Source (free)from $0/month (self-hosted)
16Agile CRMSMBs, startupsMarketing automation, sales management, customer supportFree plan (up to 10 users)from $8.99/month per user
17SugarCRMB2B sales, automationFlexibility, automation, B2B salesFree testfrom $49/month per user
18Creatio (Sales)B2B, SaaS, enterpriseSales automation, low-code, CRM solutionsFree trial accessprice on request
19NutshellB2B, sales, marketingCRM, email marketing, sales automation14-day testfrom $16/month per user
20Salesforce Sales CloudEnterprises, sales, marketingSales funnel, automation, analytics.30 day testfrom $25/month per user
Frequently Asked Questions

Frequently Asked Questions

? What is a Customer Relationship Management (CRM) system?
Software that helps companies organize and analyze customer interactions to improve sales and service
? What are the benefits of using such a system?
Increased sales, improved service, better understanding of customers and marketing optimization
? How to choose the right system for my business?
Consider company size, needs, budget and integration with other tools
? How much does it cost to implement a Customer Relationship Management system?
The cost depends on the selected system, functionality, number of users and training costs
? What are the popular systems for online business?
Salesforce, HubSpot, Zoho CRM, Pipedrive and Monday.com are among the market leaders