Top 28 CRMs: A Ranking of Business Automation Systems
Finest

Select a CRM Solution for Your Needs

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Automate sales, increase profits and control customers in one place. Optimize business processes with LP-CRM!

Platform Advantages

  • Increasing profits. LP-CRM helps to increase sales, optimize costs and improve customer loyalty.
  • Automation of routine. Forget about repetitive tasks, focus on business development!
  • Control over processes. Track every stage of the deal, analyze team performance and make informed decisions.
  • Convenient integration. Easily integrates with popular services: mail, telephony, messengers, ecommerce platforms.

Features

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Integration with platforms
  • Reporting and analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers: accounting, payments, statistics. Forget about manual calculation! Optimize your business with CPAshka!

Platform Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, minimizes errors and saves time.
  • Convenient management. All information about dropshippers in one place, easy order control.
  • Sales analytics. Track the effectiveness of dropshippers, identify leaders and optimize strategy.
  • Integration with platforms. Easily connect to popular services for convenient work.

Features

  • Dropshipping automation
  • User-friendly interface
  • Reporting for dropshippers
  • Online order tracking
  • Integration with Nova Poshta
CPAshka
№3

Close

Close - CRM for sales teams specializing in calls and email newsletters. Automate customer communication, increase conversions and sales efficiency with Close!

Platform Advantages

  • Більше дзвінків. Increase customer communication with integrated telephony.
  • Sales automation. Automate routine tasks and focus on deals.
  • Effective email newsletters. Personalized mailings attract more leads and customers.
  • Sales analytics. Get a clear understanding of the team's and channels' performance.

Features

  • Sales automation
  • Telephony integration
  • Email newsletters
  • User-friendly interface
  • Deal analytics
Close
№4

KeyCRM

KeyCRM is a Ukrainian CRM for business automation. Manage orders from all channels, communicate with customers, keep inventory and analyze sales in one place. Optimize business processes with KeyCRM!

Platform Advantages

  • All in one place. Manage orders, customers and inventory from all sales channels.
  • Clear analytics. Get valuable insights for business development, track key indicators.
  • Time saving. Automate routine operations and focus on the main thing.
  • Ukrainian support. Qualified assistance in Ukrainian, quick solutions to issues.

Features

  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Integration with marketplaces
  • Inventory management
KeyCRM
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with powerful marketing automation, built for entrepreneurs. Automate your marketing and sales to focus on growing your business. Ideal for small and medium-sized businesses.

Platform Advantages

  • Increased sales. Attract more customers with personalized campaigns and sales funnel automation.
  • Time savings. Automate routine marketing and sales tasks, focusing on growth.
  • Improved relationships. Personalized communication increases customer loyalty and encourages repeat sales.
  • All in one place. Keap integrates marketing, sales, and service for effective business management.

Features

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Effortless marketing
  • Personalized communications
Keap (ex-Infusionsoft)
№6

Pipedrive

Pipedrive is a CRM designed to increase deal conversion. Visualize your sales pipeline, track progress, and automate routine tasks. Pipedrive helps sales teams achieve more!

Platform Advantages

  • Understandable pipeline. Sales visualization, easy control of deals at every stage.
  • Increased conversion. Pipedrive helps close more deals by analyzing weak points.
  • Simple integration. Easy connection to mail, calendar and other tools.
  • Effective collaboration. Teamwork on deals becomes transparent and coordinated.

Features

  • Sales automation
  • Funnel visualization
  • User-friendly interface
  • Focus on deals
  • Increased conversion
Pipedrive
№7

Insightly

Insightly - CRM with project management and powerful integrations, designed specifically for small and medium-sized businesses. Optimize sales, marketing, and project work in a single system.

Platform Advantages

  • Зростання продажів. Insightly helps attract more customers and increase your business profits.
  • Оптимізація проєктів. Manage projects efficiently, from idea to completion, with clear control.
  • Інтеграції з інструментами. Easily integrates with your favorite apps for seamless operation.
  • Просте керування даними. All customer and deal information in one place, always at your fingertips.

Features

  • Sales automation
  • Email integration
  • Project management
  • Analytics and reports
  • User-friendly interface
Insightly
№8

Creatio (Sales)

Creatio Sales - low-code CRM platform for sales and marketing automation. Easily adapt the CRM to your business needs, automate business processes and increase team efficiency. Without code, quickly and flexibly.

Platform Advantages

  • Process automation. Frees up time and reduces risks, helping to focus on the main thing.
  • Low code. Quick adaptation and customization to your business needs without programming.
  • Process platform. Optimize all business processes, increasing efficiency and profit.
  • Sales Creatio. Increase sales and customer loyalty with Sales tools.

Features

  • Process automation
  • Low code/No-code
  • CRM for sales
  • Flexibility of settings
  • Integration with services
Creatio (Sales)
№9

Vtiger CRM

Vtiger CRM is the only platform for sales, marketing, and customer support automation. Streamline business processes, improve customer engagement, and increase profits with Vtiger CRM.

Platform Advantages

  • Sales growth. Manage deals more effectively and increase profits.
  • Marketing improvement. Attract more customers with targeted campaigns.
  • Effective support. Quickly resolve customer issues and increase their loyalty.
  • All in one place. Sales, Marketing and Help Desk on a single Vtiger CRM platform.

Features

  • Sales automation
  • Single CRM platform
  • 24/7 customer support
  • Flexible settings
  • Increasing profits
Vtiger CRM
№10

NetHunt CRM

NetHunt CRM is a CRM system that works directly in Gmail. Manage leads, sales funnels, and automate business processes without leaving your email. An ideal solution for small and medium-sized businesses looking for effective customer management.

Platform Advantages

  • Integration with Gmail. All your clients and deals directly in your email, without switching between applications!
  • Clear interface. Easy to learn and use, even without experience with similar tools.
  • Increased sales. More leads, better sales organization and increased profits.
  • Automation of routine. Set up automatic actions and forget about repetitive tasks.

Features

  • CRM in Gmail
  • Sales automation
  • Convenient sales funnel
  • Integration with Google Workspace
  • Clear interface
NetHunt CRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for effective sales management. Automate your sales funnel, analyze data and increase your business profits. Optimize team performance and make informed decisions!

Platform Advantages

  • Sales growth. Optimize your sales funnel, increase profits and conversions.
  • Improved analytics. Get valuable insights about customers and team performance.
  • Data centralization. All customer information in one place for better service.
  • Scalability. Salesforce Sales Cloud grows with your business, adapting to needs.

Features

  • Sales automation
  • Convenient sales funnel
  • Analytics and reports
  • Integration with other services
  • Business scaling
Salesforce Sales Cloud
№12

HubSpot CRM

HubSpot CRM - Free CRM for business automation! Get a powerful tool for marketing, sales and support in one platform. Simplify customer relationships and increase team efficiency!

Platform Advantages

  • Free start. Get a powerful tool without initial investment.
  • Single platform. Marketing, sales and support in one place for coordinated work.
  • Profit growth. Attract more customers and increase sales.
  • Improved communication. Effective interaction with customers at every stage.

Features

  • Sales automation
  • Free CRM system
  • Integration with marketing
  • Convenient customer support
  • A single platform for business
HubSpot CRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for automating sales, improving customer relationships, and increasing profits. Deep integration with Office 365 and Copilot provides efficiency and analytics at a new level. The ideal choice for modern business.

Platform Advantages

  • Seamless Integration. Connect data with other Microsoft 365 products seamlessly.
  • Copilot: Your Assistant. Optimize work with an intelligent AI-powered assistant.
  • Sales Growth. Improve the efficiency of the sales team.
  • Personalized Experience. Adapt the solution to the needs of your business.

Features

  • Sales Automation
  • Integration with Microsoft 365
  • AI Copilot for Sales
  • Analytics and Reports
  • Customer Personalization
Microsoft Dynamics 365 Sales
№14

Less Annoying CRM

Less Annoying CRM is an extremely simple CRM system designed specifically for small businesses. No unnecessary features or complexities! Automate business processes easily and efficiently. Try Less Annoying CRM - start working smarter today!

Platform Advantages

  • Intuitive interface. Easy to learn, no special knowledge required. Everything is simple and clear at first glance!
  • Contact organization. Store all customer information in one place. Easy access and convenient search.
  • Convenient task planning. Don't miss any important meetings or calls. Keep everything under control!
  • Team collaboration. Share information and collaborate with colleagues more effectively.

Features

  • Simple interface
  • Convenient automation
  • Easy setup
  • Affordable price
  • Customer support
Less Annoying CRM
№15

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and customer support in a single interface. Automate business processes, increase sales, and improve customer engagement with Agile CRM.

Platform Advantages

  • All in one place. Unites sales, marketing, and support for better coordination.
  • Sales growth. Agile CRM tools will help attract and retain more customers.
  • Improved service. Provide customers with fast and high-quality support.
  • User-friendly interface. Easy and intuitive data and process management.

Features

  • All in one place
  • Sales automation
  • 24/7 customer support
  • User-friendly interface
  • Marketing optimization
Agile CRM
№16

Streak CRM

Streak CRM - It's a CRM right in Gmail. Organize work with clients, deals and tasks without leaving the mail. Customize your own sales pipelines and manage your business more efficiently!

Platform Advantages

  • Everything in Gmail. Manage sales without leaving the mail where you already work.
  • Custom pipelines. Customize processes to fit the needs of your unique business.
  • Simple deal tracking. Monitor every stage of sales, improve results.
  • Convenient collaboration. Easily share information with the team, work together effectively.

Features

  • CRM in Gmail
  • Custom pipelines
  • Sales automation
  • Convenient integration
  • Deal tracking
Streak CRM
№17

Apptivo

Apptivo is a CRM-focused suite of business applications for small to medium-sized businesses (SMBs). Automate sales, marketing, project management, and more with Apptivo's single, comprehensive platform.

Platform Advantages

  • Data centralization. All customer information in one place for better interaction and analysis.
  • Cost savings. A comprehensive solution instead of many separate programs - more profitable.
  • Sales growth. Effective management of leads and deals increases profits.
  • Work optimization. Automation of routine tasks for greater team productivity.

Features

  • CRM for small business
  • Comprehensive automation
  • Flexible settings
  • Application integration
  • User-friendly Apptivo interface
Apptivo
№18

Nutshell

Nutshell - CRM for B2B teams that combines the convenience of CRM with the power of email marketing. Automate sales, manage leads, and develop customer relationships more effectively. An ideal choice for growing your business.

Platform Advantages

  • Easy to use. Intuitive interface, quick team training.
  • Increased sales. Effective lead management, close more deals.
  • Email marketing included. Built-in tools for email newsletters and analytics.
  • B2B-oriented. Specifically designed for the needs of B2B teams.

Features

  • Simple interface
  • Sales automation
  • Email marketing
  • B2B orientation
  • Integration with other services
Nutshell
№19

monday sales CRM

Monday sales CRM - flexible CRM based on monday.com, ideal for sales teams of any size. Automate the sales funnel, track customers, and increase profits with an integrated platform!

Platform Advantages

  • Easy adaptation. Customize to your business needs without code.
  • Convenient collaboration. Communicate and work together in one place.
  • Sales analysis. Track key metrics and improve results.
  • Integration with monday.com. Harness the power of monday.com for sales.

Features

  • Sales automation
  • Integration with monday.com
  • Flexible configuration
  • User-friendly interface
  • Teamwork support
monday sales CRM
№20

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Automate clients, tasks, deals, warehouse and finance in one place! Optimize business processes with KeepinCRM.

Platform Advantages

  • Customer base is organized. Store customer data in one place, improve interaction.
  • Sales management simplified. Track deals from start to successful completion.
  • Tasks under control. Plan and control the execution of tasks for effective teamwork.
  • Accounting for warehouse and finance. Monitor inventory and cash flow in real time.

Features

  • Simple CRM for SMB
  • Sales automation
  • Customer base is organized
  • Task management is easy
  • Warehouse and finance under control
KeepinCRM
№21

Odoo CRM

Odoo CRM - a powerful CRM module as part of the Odoo ERP platform. Automate sales, manage customers, and gain complete control over business processes in a single system. Integration with other Odoo modules ensures maximum efficiency.

Platform Advantages

  • Full integration. Data between departments is consistent, eliminating duplication and errors.
  • Intuitive interface. Easy to learn, quick start for the team, minimal training.
  • Odoo modularity. Choose the features you need, don't overpay for unnecessary ones.
  • Real-time analytics. Reports and dashboards for informed decision-making.

Features

  • Sales automation
  • ERP integration
  • Data centralization
  • User-friendly interface
  • Flexible customization
Odoo CRM
№22

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Manage processes, telephony, warehouse and document management in a single system! Optimize work and increase profits.

Platform Advantages

  • Все в одному місці. Manage your business comprehensively: sales, warehouse, finance, documents - all in OneBox OS.
  • Flexibility of settings. Customize the platform to the needs of your business, without restrictions and unnecessary costs.
  • Simple integration. Integrate OneBox OS with your favorite services and tools in minutes.
  • 24/7 support. Our team is always ready to help you resolve any issues and configure the system.

Features

  • Business automation
  • CRM+ERP in one
  • Telephony and warehouse
  • Online document management
  • OneBox OS platform
OneBox OS
№23

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a CRM system with built-in telephony, email and AI. Automate sales, manage leads, communicate with customers and increase profits. The perfect solution for growing your business!

Platform Advantages

  • Built-in telephony. Calling customers directly from CRM, recording conversations and analytics.
  • AI Assistant Freddy. Automates routine, predicts deals, gives valuable advice.
  • Email marketing. Personalized mailings, tracking openings and clicks.
  • Single customer profile. All customer information in one place, for better service.

Features

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • AI Assistant Freddy
  • Analytics and reports
Freshworks CRM (Freshsales)
№24

Copper

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it the perfect solution for automating sales and managing customer relationships directly from your inbox. Increase productivity and close more deals with Copper!

Platform Advantages

  • Integration with Gmail. Work with clients directly from your email, without switching between tabs.
  • Clear interface. Easy to learn, intuitive navigation for the entire team.
  • Automation of routine tasks. Forget about repetitive tasks, Copper will do them for you.
  • More deals, less effort. Focus on sales, and Copper will take care of organizing processes.

Features

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Ease of implementation
  • Google Workspace support
Copper
№25

amoCRM

amoCRM - CRM system with an emphasis on messengers. Automate sales and customer support with chat funnels, bots, and omnichannel dialogues. Increase conversions and build strong customer relationships!

Platform Advantages

  • Chat funnels. Automate sales through messengers, attract more customers.
  • Omnichannel. Collect requests from all channels in one window.
  • Smart bots. Set up automatic responses and request processing 24/7.
  • User-friendly interface. Easily integrates, quickly mastered by the team.

Features

  • Convenient sales automation
  • 24/7 customer support
  • Integration with messengers
  • Omnichannel communication
  • Analytics and reports
amoCRM
№26

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for business automation. 360° customer card, sales analytics, tasks and integration with PBX. Optimize business processes and increase the efficiency of your team!

Platform Advantages

  • 360° customer profile. All customer information in one place: history, requests, tasks. Optimize communication!
  • Sales analytics. Track key indicators, identify trends and improve your business efficiency.
  • Task automation. Automatic task creation, reminders and performance monitoring to increase team productivity.
  • Integration with Binotel PBX. Full integration of telephony with customer data. Convenience of call processing and conversation analytics.

Features

  • Sales automation
  • 360° customer view
  • Analytics and reports
  • Integration with telephony
  • Binotel support
Binotel SmartCRM
№27

Zoho CRM

Zoho CRM is a cloud-based CRM system that automates sales, marketing, and customer service. Optimize business processes, increase profits, and improve customer relationships with Zoho CRM.

Platform Advantages

  • Sales growth. Optimize the sales funnel and increase profits.
  • Marketing improvement. Personalize communication and engage more customers.
  • Increased loyalty. Provide excellent service and retain customers.
  • All in one place. Manage sales, marketing, and support with Zoho CRM.

Features

  • Sales automation
  • Single interface
  • Flexible settings
  • Integration with Zoho Apps
  • 24/7 support
Zoho CRM
№28

SalesDrive

SalesDrive - CRM for online stores that automates business: integrations with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize sales and manage everything in one place!

Platform Advantages

  • Everything in one place. Manage orders, customers, and warehouse from a single SalesDrive platform.
  • Integration with marketplaces. Increase sales by connecting SalesDrive to Rozetka, Prom and others.
  • Delivery optimization. Automate sending orders with Ukrposhta, Nova Poshta and others.
  • Sales analytics. Track key metrics and make informed decisions for development.

Features

  • Sales automation
  • Integrations for e-commerce
  • Customer accounting 360°
  • User-friendly interface
  • SalesDrive Support
SalesDrive
Overall Table

CRM in Comparison

# CRM Target Audience Top Features Trial Cost From
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, business analyticsFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerceAccounting, payments, statisticsFree for the first 100 leadsfrom 5 $/month
3CloseSales departments, startups, small businessesCalls, email, automation14 day trialfrom $49/month per user
4KeyCRMSmall business, eCommerceAutomation, accounting, communicationsTest 14 daysfrom $19/month
5Keap (ex-Infusionsoft)Small business, entrepreneursMarketing automation, CRM, Email marketingTrial (free)from $159/month
6PipedriveSales teams, small businessDeals, automation, reporting14-day testfrom $14.90/month per user
7InsightlySmall business, medium businessCRM, project management, marketing automation14 day trialfrom $29/month per user
8Creatio (Sales)B2B, B2C, enterprisesSales automation, lead management, sales analyticsFree trial accessprice on request
9Vtiger CRMSmall, medium, businessSales, marketing, supportTest 15 daysfrom $15/month per user
10NetHunt CRMSMB, sales, marketingGmail integration, leads, automationTest 14 daysfrom $24/month per user
11Salesforce Sales CloudAny business, salesSales automation, data analysis, customer management30 days testfrom $25/month per user
12HubSpot CRMSmall business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
13Microsoft Dynamics 365 SalesAny business, salesSales automation, customer management, Office 365 integration30-day TrialFrom $65/month per user
14Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, automation30 day trial$19/month per user
15Agile CRMSmall businesses, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/user/month
16Streak CRMSales, marketing, startupsGmail CRM, sales pipelines, team collaborationFree planfrom $59/month per user
17ApptivoSmall business, medium businessCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
18NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day trialfrom $16/month per user
19monday sales CRMSmall business, enterprisesAutomation, customer tracking, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
20KeepinCRMSmall business, medium businessClients, deals, automationTest 7 daysfrom 290 UAH/user/month
21Odoo CRMSmall business, enterprisesSales automation, customer management, module integrationOne App Free (CRM for free)from €24.90/month per user
22OneBox OSSMB, enterprisesCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
23Freshworks CRM (Freshsales)Small business, salesSales automation, lead management, intelligent analysisFree planfrom $9/month per user
24CopperSales, marketing, businessGmail integration, sales automation, CRM functionality14 day trialfrom $29/month per user
25amoCRMSmall business, salesChat funnels, omnichannel, automation14-day testfrom $15/month per user
26Binotel SmartCRMSmall, medium business360° card, analytics, integration-from UAH 399/month per employee
27Zoho CRMSmall business, medium businessSales automation, contact management, data analysisFree plan (up to 3 users)from $20/month per user
28SalesDriveOnline stores, marketplace sellersIntegration, automation, optimizationTest 14 daysfrom 349 UAH/month
Questions and Answers

Questions and Answers

? What is business automation?
It is the use of tools to simplify processes, increase productivity and profitability
? What are the benefits of implementation?
Optimization of sales, marketing, customer service and improved communication
? How to choose the right platform?
Consider company size, needs, and budget
? What is the ranking of the best platforms?
Review and comparison of functionality, cost, and user reviews
? Is staff training required?
Yes, for effective use of all the features of the selected tool