Top 22 CRMs for Business Analytics | 2024 Ranking
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№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify sales analysis and increase profits. Optimize your business with CPAshka!

Main Benefits

  • Automation of dropshipping. CPAshka simplifies the accounting of orders, payments and customers, saving you time and effort.
  • Accurate accounting of dropshippers. Automatic calculation of commissions, bonuses and payments for each dropshipper.
  • Clear sales analytics. Get clear reports on sales, profit and dropshipper performance for decision making.
  • Easy integration with platforms. Connect CPAshka to your stores and services for easy management.

Main Parameters

  • Dropshipper analysis
  • Online reporting
  • Business automation
  • User-friendly interface
  • Easy integration
CPAshka
№2

LP-CRM

LP-CRM - CRM for product business, e-commerce and service sector. Analyze sales, customers, deal funnel and build reports. Optimize business processes with LP-CRM!

Main Benefits

  • Data analysis. Get clear reports for strategic decisions and profit growth.
  • Sales automation. Increase sales efficiency and minimize manual labor.
  • Customer management. Centralized customer database for better service.
  • Integration with services. Connect the necessary tools for comprehensive work, such as mail.

Main Parameters

  • Data analysis
  • Real-time reports
  • Sales automation
  • Clear interface
  • Integration with tools
LP-CRM
№3

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM system for sales automation, building effective funnels, and in-depth business analytics. Optimize customer interaction, increase profits, and make informed decisions based on data. An ideal solution for scaling your business.

Main Benefits

  • Clear reports. Visualize data, make decisions based on facts.
  • Sales growth. Optimize the funnel, increase company profits.
  • Personalization of communications. Increase customer loyalty, build long-term relationships.
  • Automation of routine. Forget about repetitive tasks, focus on strategy.

Main Parameters

  • On-the-fly data analysis
  • Building sales forecasts
  • Reporting automation
  • Personalization of analytics
  • Integration with other systems
Salesforce Sales Cloud
№4

HubSpot CRM

HubSpot CRM: Free CRM for business analytics. Marketing, sales and support in one platform for in-depth data analysis and improved business processes. Get a holistic view of customers!

Main Benefits

  • Free CRM core. Start with a free base and expand as needed.
  • Holistic platform. Marketing, sales and support management in one place.
  • Improved analytics. Gain deeper insights into customers and business performance.
  • Sales automation. Streamline the sales funnel and increase profits.

Main Parameters

  • User-friendly interface
  • Powerful analytics
  • Sales automation
  • Marketing integration
  • Free CRM database
HubSpot CRM
№5

Nutshell

Nutshell: Simple CRM + email marketing for B2B. Optimize customer relations and automate your sales funnel. Ideal for teams looking for effective business analytics and sales growth.

Main Benefits

  • Clear analytics. Get clear reports for better decisions, track key metrics.
  • Simple implementation. Nutshell integrates easily with your tools, quick start.
  • Powerful email marketing. Automate mailings, personalize letters, analyze campaign results.
  • Sales growth. Nutshell helps you find more opportunities and increase profits.

Main Parameters

  • Easy to use
  • B2B focus
  • Email integration
  • Sales analytics
  • Process automation
Nutshell
№6

NetHunt CRM

NetHunt CRM - CRM for Gmail that integrates with your mail. Manage leads, build sales funnels, and automate processes right in Gmail. The perfect solution for business analytics to understand customers better and optimize sales.

Main Benefits

  • Gmail integration. Manage sales without leaving your mail for maximum convenience.
  • Sales funnels. Visualize the customer journey and optimize the strategy for growth.
  • Automation of routine. Set up automatic actions and focus on the development strategy.
  • Improvement of data analysis. Collect and analyze customer data for fact-based decision-making.

Main Parameters

  • Customer data analysis
  • Integration with Gmail
  • Sales automation
  • Reporting and forecasting
  • Understandable interface
NetHunt CRM
№7

Close

Close - CRM designed for active sales. Focused on calls and email marketing automation, making it ideal for sales teams that need effective customer interaction and increased conversions. Analyze sales data and improve results!

Main Benefits

  • Forecasted Sales. Analyze data to predict future deals and increase profits.
  • Calls + Email in 1. Save time by communicating with customers more effectively.
  • Improved Reporting. Get clear reports for informed decision-making.
  • Easy Team Control. Track team progress and improve sales performance.

Main Parameters

  • Analytics data integration
  • Sales funnel automation
  • Detailed call reports
  • Email marketing for leads
  • Easy implementation and support
Close
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Automate sales and marketing, get a complete picture of customers. Integrate Keap data for business analytics and make informed decisions to grow your business.

Main Benefits

  • Clear analytics. Keap provides a clear vision of data, helping to make informed decisions.
  • Marketing automation. Engage customers with personalized campaigns, without manual work.
  • Centralized management. All customer data and sales in one place for better control.
  • Customer base development. Increase loyalty and attract new customers thanks to Keap.

Main Parameters

  • Data analysis for growth
  • Marketing automation
  • User-friendly interface
  • 24/7 support
  • Solutions for small business
Keap (ex-Infusionsoft)
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with integrated telephony, email and AI assistant. Analyze sales data, optimize strategies, and increase profits. Everything you need for business analytics in one platform!

Main Benefits

  • Understandable analytics. Get valuable insights for sales growth from customer data.
  • Built-in telephony. Call customers directly from the platform, track calls.
  • AI Assistant Freddy. Automates routine tasks, gives hints, improves communication.
  • Single platform. All sales tools in one place: email, chat, reporting.

Main Parameters

  • Data analysis for sales growth
  • Automation with AI assistant
  • Built-in telephony & email
  • Convenient reports and dashboards
  • Business process optimization
Freshworks CRM (Freshsales)
№10

amoCRM

amoCRM: A new generation CRM with a focus on messengers! Build chat funnels, use bots, and omnichannel dialogues for effective customer communication. Analyze data from chats for business analytics and sales optimization.

Main Benefits

  • Chat funnels. Automate sales in messengers, lead customers to deals more effectively.
  • Omnichannel dialogues. All customer communications in one place, no missed requests.
  • Sales bots. Attract leads 24/7, answer questions, collect contacts.
  • Data analysis. Get reports on sales and customer behavior to improve your strategy.

Main Parameters

  • Data analysis for growth
  • amoCRM: chat sales
  • Reports and forecasts
  • Integration with messengers
  • Sales funnel in chats
amoCRM
№11

Binotel SmartCRM

Binotel SmartCRM - CRM for business analytics from Binotel. 360° customer profile, powerful analytics, convenient tasks, and integration with your PBX. Get full control of the data and make informed decisions for business growth.

Main Benefits

  • 360° customer profile. A complete history of interactions in one place for a better understanding of needs.
  • Data analytics. Get valuable insights for making informed decisions.
  • Task automation. Free up time from routine, focus on strategy.
  • Integration with Binotel PBX. Convenient call management and communication analytics.

Main Parameters

  • 360° customer overview
  • Data analysis effectively
  • Tasks + automation
  • Integration with Binotel PBX
  • Support business to grow
Binotel SmartCRM
№12

OneBox OS

OneBox OS - CRM/ERP platform for business analytics. Manage processes, telephony, warehouse, and document management in one solution. Analyze data, optimize operations, and increase your business profits!

Main Benefits

  • All in one place. Business management: processes, telephony, warehouse, documents - all in OneBox OS.
  • Data analysis. Powerful reports and dashboards for informed decision-making.
  • Cost optimization. Reduce software costs by combining various functions into one platform.
  • Business scaling. OneBox OS grows with your business, adapting to new needs.

Main Parameters

  • Data analysis for solutions
  • CRM+ERP in one system
  • Business process automation
  • Telephony and warehouse integration
  • Reporting for management decisions
OneBox OS
№13

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales process with intuitive pipelines. Track progress, predict revenue, and analyze data to make informed decisions. Everything you need to grow your business in one place.

Main Benefits

  • Clear sales funnels. Visualize every deal, from first contact to closing, control the process.
  • Profit forecasting. Accurate sales forecasts will help you plan resources and business development.
  • Increasing deal conversion. Optimize the sales process and close more profitable deals.
  • Automation of routine. Free up the team's time from routine tasks and focus on sales.

Main Parameters

  • Sales data analysis
  • Sales funnel visualization
  • Reporting for business decisions
  • Easy export of CRM data
  • Pipedrive: conversion growth
Pipedrive
№14

Insightly

Insightly - CRM system with project management and integrations, designed for SMBs. Analyze customer and project data in one place, improve business processes, and increase profits.

Main Benefits

  • Full customer overview. All customer information in one place for better service.
  • Sales forecasting. Accurate sales forecasts help you plan and grow.
  • Marketing automation. Automate campaigns and attract more leads more efficiently.
  • Project integration. Manage projects and sales in a single platform.

Main Parameters

  • Customer data analysis
  • Sales forecasting
  • Reporting and visualization
  • Process automation
  • Integration with other services
Insightly
№15

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Analyze data to improve business processes. Optimize sales and increase efficiency with KeepinCRM!

Main Benefits

  • Easy data analysis. Get valuable insights about customers, sales, and profit. Make informed decisions.
  • All in one place. Manage customers, deals, warehouse, and finances in one tool, saving time.
  • Clear interface. Intuitive design for quick learning and efficient teamwork.
  • Sales optimization. Increase conversion and profit through clear control over the sales funnel.

Main Parameters

  • Data analysis for growth
  • Convenient CRM for SMEs
  • Accounting for clients and deals
  • Online financial control
  • Simple warehouse management
KeepinCRM
№16

Copper

Copper - CRM, tightly integrated with Google Workspace, ideal for business analytics. Automate workflows directly in Gmail, track sales, and gain valuable insights for informed decision-making.

Main Benefits

  • Integration with Gmail. Work with customer data directly from your email without switching between tabs.
  • Real-time reporting. Get up-to-date data for informed decision-making, instantly.
  • Full data visibility. Easily analyze all customer information in one place.
  • Sales automation. Copper automates routine tasks, allowing you to focus on deals.

Main Parameters

  • Integration with Gmail
  • Data analysis
  • Sales automation
  • Reporting and forecasts
  • User-friendly interface
Copper
№17

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales automation. Streamline business processes, analyze data, and increase sales efficiency with a unified platform. Ideal solution for business intelligence and informed decision-making.

Main Benefits

  • Sales automation. Optimize the sales funnel and increase conversion to deals.
  • Forecasting and analysis. Make informed decisions with accurate reports and dashboards.
  • Low-code platform. Easily adapt the system to the needs of the business without programming.
  • Customer base management. Keep the entire history of interactions with customers in one place.

Main Parameters

  • Data analysis made easy
  • Process automation
  • Low code, flexibility
  • Clear reports and KPIs
  • CRM personalization
Creatio (Sales)
№18

Zoho CRM

Zoho CRM - cloud CRM that automates sales, marketing, and service. Get powerful tools for business analytics, improving customer experience, and increasing profits. Optimize your sales funnel and make informed decisions.

Main Benefits

  • Clear reports. Analyze sales and marketing data for better decisions. Zoho CRM - it's simple!
  • Sales automation. Optimize your sales funnel and increase profits with every customer.
  • Improved service. Satisfied customers are the key to success. Zoho CRM helps you respond quickly to requests.
  • Integration with tools. Zoho CRM easily connects to your favorite apps, all in one place.

Main Parameters

  • Data analysis
  • Process automation
  • Reporting
  • Integration
  • Intuitive interface
Zoho CRM
№19

SalesDrive

SalesDrive: CRM for e-commerce with a powerful business intelligence tool. Integration with marketplaces, delivery, payments and warehouse. Optimize sales and make informed decisions based on data!

Main Benefits

  • Understandable reports. Analyze sales data to grow more efficiently.
  • All data in one place. Integrations with marketplaces and delivery services.
  • Automation of routine. Forget about manual data entry and reports.
  • 24/7 support. We are always ready to help you with any questions.

Main Parameters

  • Sales growth data analysis
  • Integrations with marketplaces
  • Business process automation
  • Reporting for decision making
  • Store optimization
SalesDrive
№20

Odoo CRM

Odoo CRM - a powerful CRM module integrated into the Odoo ERP system. Provides comprehensive analysis of sales, marketing, and customer service. Optimize business processes and make informed decisions based on data.

Main Benefits

  • Centralization of data. All customer information in one place for a better understanding of needs.
  • Sales analysis. Effectively track trends and improve sales strategies.
  • Real-time reporting. Instant access to key metrics for decision-making.
  • Integration with Odoo. Full control over the business thanks to a single ecosystem.

Main Parameters

  • Integration with ERP
  • In-depth analytics
  • Sales automation
  • Report personalization
  • User-friendly interface
Odoo CRM
№21

Capsule CRM

Capsule CRM: simple CRM for managing contacts, deals and projects. Optimize data collection, track sales and analyze business performance. The perfect choice for your CRM analytics.

Main Benefits

  • Simple deal tracking. Track every stage of sales, increase profits.
  • Convenient contact management. Keep all customer information in one place, build relationships.
  • Effective teamwork. Shared data access, improved team communication.
  • Integration with other services. Connect your favorite tools for data analysis and automation.

Main Parameters

  • Integration with analytics
  • Real-time reporting
  • User-friendly interface
  • Process automation
  • Price/quality
Capsule CRM
№22

monday sales CRM

Monday sales CRM is a flexible CRM system for sales teams, built on the monday.com platform. Automate processes, track deals, and analyze data to optimize sales and make informed business decisions. Ideal for CRM analytics!

Main Benefits

  • Clear interface. Easy to learn, quick to implement, instant results.
  • Full customization. Adapt to the needs of your specific business, without limitations.
  • Powerful analytics. Real-time reporting for data-driven decision making.
  • Integration with monday.com. Unite sales with other teams for collaborative work.

Main Parameters

  • Integration with monday.com
  • Reporting and analytics
  • Sales automation
  • Flexible CRM setup
  • Team collaboration
monday sales CRM
Comparison

CRM Comparison Table

# CRM Target Audience Functionality Free Version Minimum Price
1CPAshkaDropshippers, online storesDropshipping, automation, analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, service sectorSales, customers, analyticsFree version up to 50 orders per monthfrom $9/month
3Salesforce Sales CloudEnterprises, sales, marketingSales automation, contact management, sales analyticsTest 30 daysfrom $25/month per user
4HubSpot CRMSmall business, marketing, salesFree CRM, data analysis, holistic viewFree planfrom $20/month per user
5NutshellB2B, sales, marketingCRM, email marketing, automation14 day testfrom $16/month per user
6NetHunt CRMSmall business, startupsGmail integration, lead management, sales funnelsTest 14 daysfrom $24/month per user
7CloseSales teams, B2BCalls, email marketing, automation14-day trialfrom $49/month per user
8Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, integrationTest (free)from $159/month
9Freshworks CRM (Freshsales)Small business, salesCRM, telephony, AI assistantFree planfrom $9/month per user
10amoCRMSmall to medium businessMessengers, automation, analytics14 day testfrom $15/month per user
11Binotel SmartCRMSmall, medium business360° profile, business analytics, PBX integration-from 399 UAH/month per employee
12OneBox OSSmall, medium businessAutomation, integration, analyticsSome applications are freefrom $1.99/month (for 1000 records)
13PipedriveSmall business, salesSales pipeline, automation, reporting14 days trialfrom $14.90/month per user
14InsightlySmall business, SMBCRM, project management, integrations14 day trialfrom $29/month per user
15KeepinCRMSmall business, medium businessClients, deals, tasks7-day testfrom 290 UAH/user/month
16CopperSales, marketing, business analyticsIntegration, automation, analytics14 day trialfrom $29/month per user
17Creatio (Sales)Sales departments, marketingSales automation, business analytics, low-codeFree trial accessprice on request
18Zoho CRMSmall business, medium businessSales automation, marketing campaigns, business analyticsFree plan (up to 3 users)from $20/month per user
19SalesDriveeCommerce, business, salesCRM, business intelligence, integrationsTest 14 daysfrom 349 UAH/month
20Odoo CRMAny business, sales, marketingSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
21Capsule CRMSmall business, freelancersContacts, deals, projectsFree planfrom $18/month per user
22monday sales CRMSales departments, small/medium businessesAutomation, tracking, analyticsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
Frequently Asked Questions

Frequently Asked Questions

? What are analytical capabilities in customer relationship management?
These are tools for collecting, analyzing, and interpreting customer data for informed decision-making
? What are the benefits of using analytics in customer management?
Improved customer understanding, optimized marketing campaigns, and increased sales
? What key metrics should be tracked?
LTV, CAC, customer churn rate, NPS
? What features are needed for data analysis?
Reports, dashboards, integration with other tools, forecasting
? Where to find the best platforms with analytics?
Review the TOP 22 best solutions to choose the optimal one