TOP 27 CRMs for Clients: Ranking of the Best Systems
Finest

Launch Sales with Your Chosen CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, manage orders and increase profits. User-friendly interface and integration with popular platforms. Optimize your business now!

Main Advantages

  • Automation of dropshipping. Forget about the routine, CPAshka will do everything for you: orders, payments, accounting.
  • Accurate accounting of dropshippers. CPAshka automatically calculates and controls your dropshippers, avoid confusion.
  • Increasing profitability. Optimize processes, attract more customers and increase your profits.
  • Easy start in dropshipping. Intuitive interface, quick setup, 24/7 support - everything for success!

Characteristics

  • CRM for dropshippers
  • CPAshka automation
  • Convenient customer accounting
  • Accounting of dropshippers
  • Reporting and analytics
CPAshka
№2

LP-CRM

LP-CRM - CRM system created for the product business, e-commerce and services sector. Optimize work with clients, increase sales and automate processes. An ideal solution for effective customer base management!

Main Advantages

  • Increased sales. Sales funnel automation increases your business profit.
  • Easy accounting of goods. Control balances and movement of goods in real time.
  • Task automation. Routine operations are performed automatically, saving you time.
  • Reporting and analytics. Get complete reports for informed decision making.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with marketplaces
  • Reporting and analytics
  • 24/7 support
LP-CRM
№3

amoCRM

amoCRM - CRM with a focus on messengers! Convenient chat funnels, automation with bots, and omnichannel communication with customers in one place. Boost sales by communicating where it's convenient for your customers!

Main Advantages

  • Communication in messengers. Communicate with customers where they are comfortable: in familiar chats.
  • amoCRM Omnichannel. All requests in one window, don't lose a single customer.
  • Sales automation. Chatbots and funnels make sales more efficient.
  • Clear analytics. Get clear reports on team performance and sales.

Characteristics

  • Chat sales funnels
  • Omnichannel communication
  • Communication automation
  • User-friendly interface
  • Fast support
amoCRM
№4

Nutshell

Nutshell: CRM + email marketing for B2B. Simplify customer management and automate sales. Ideal for teams striving for greater efficiency.

Main Advantages

  • Easy start. Intuitive interface for quick implementation.
  • B2B focus. Specialized tools for B2B sales needs.
  • Effective email marketing. Personalize communication and increase conversion.
  • Full control over sales. Track deals and improve team results.

Characteristics

  • Easy to use
  • B2B orientation
  • Email marketing
  • Sales automation
  • Customer Support
Nutshell
№5

Agile CRM

Agile CRM - A CRM system that integrates sales, marketing, and service in a single interface. Optimize customer experience and increase team efficiency with Agile CRM!

Main Advantages

  • All in one place. Sales, marketing, and support - united for seamless operation
  • Sales growth. Effective lead management increases conversion and profit
  • Automation. Simplifies routine tasks, allowing you to focus on customers
  • Analytics and reporting. Get key data to make informed decisions

Characteristics

  • Universal CRM system
  • Business process automation
  • Sales + marketing integration
  • User-friendly interface
  • 24/7 customer support
Agile CRM
№6

Binotel SmartCRM

Binotel SmartCRM - CRM for efficient work with clients. 360° client card, powerful analytics, convenient task planning and full integration with Binotel PBX. Increase sales and customer loyalty!

Main Advantages

  • Everything about the client. Full history of communications and transactions in one place. Save time and personalize your approach.
  • Sales analytics. Track key metrics, identify weaknesses, and optimize your strategy.
  • Convenient management. Plan tasks, control execution, do not lose important details of transactions.
  • Integration with PBX. Automatic collection of call data, listening to conversations, increasing efficiency.

Characteristics

  • 360° client profile
  • Sales analytics
  • Integration with PBX
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№7

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Manage sales, projects, warehouse and document management in one solution! Telephony, email, integrations for effective work with clients.

Main Advantages

  • Everything in one place. All processes, telephony, warehouse and documents in a single platform.
  • Team efficiency. Optimize work, improve communication and increase sales.
  • Business scaling. OneBox OS grows with you, adapting to needs.
  • Routine automation. Forget about repetitive tasks, the system will do everything itself.

Characteristics

  • CRM+ERP в 1
  • Business automation
  • Customer management
  • Telephony integration
  • Convenient document flow
OneBox OS
№8

monday sales CRM

Monday sales CRM is a flexible CRM system built on the monday.com platform, specifically for sales teams. Automate processes, track deals and increase productivity. An ideal solution for effective work with clients.

Main Advantages

  • Full flexibility. Customize to suit your business needs, without limitations.
  • Clear interface. Easy to learn monday sales CRM, intuitive control.
  • Data centralization. All customer information in one place.
  • Improved collaboration. Sharing, transparency, coordinated teamwork.

Characteristics

  • Sales automation
  • Integration with monday.com
  • Easy deal management
  • User-friendly interface
  • Analytics and reports
monday sales CRM
№9

Streak CRM

Streak CRM - CRM right in Gmail! Manage sales, projects and customer support without leaving your mail. Customize pipelines to suit your business needs and automate routine tasks. All in one familiar interface.

Main Advantages

  • All in Gmail. Manage contacts, deals, and tasks right from your Gmail inbox.
  • Convenient pipelines. Customize sales stages and track deal progress visually.
  • Collaboration. Easily share information with your team and collaborate on deals.
  • Automation. Automate routine tasks and focus on what matters most.

Characteristics

  • Gmail integration
  • Custom pipelines
  • Simple management
  • Convenient collaboration
  • Process automation
Streak CRM
№10

Vtiger CRM

Vtiger CRM - is a single platform for managing sales, marketing, and customer support. Streamline all business processes, increase team efficiency, and improve customer satisfaction with Vtiger CRM!

Main Advantages

  • Sales, Marketing, Help Desk. Everything in one place for smooth operation.
  • Sales automation. Increase profits by optimizing the sales funnel.
  • 24/7 customer support. Provide quality service without delays.
  • Analytics and reports. Make informed decisions based on data.

Characteristics

  • Sales automation
  • Convenient Help Desk
  • Marketing tools
  • API Integration
  • CRM personalization
Vtiger CRM
№11

Less Annoying CRM

Less Annoying CRM - a simple CRM system designed specifically for small businesses. Forget about complex settings and unnecessary features! An easy and intuitive tool for efficient work with clients.

Main Advantages

  • Intuitively understandable. Simple interface, easy to learn and use immediately.
  • Contact organization. All customer data in one place, no loss of information.
  • Sales tracking. Manage deals and forecast profits more efficiently.
  • Support 5 days/week. Always ready to help if you have any questions.

Characteristics

  • Intuitive interface
  • Easy setup
  • Affordable price
  • Customer support
  • Convenient for the team
Less Annoying CRM
№12

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Streamline sales, automate routine tasks, and build strong customer relationships. All in one place!

Main Advantages

  • Marketing automation. Attract more customers by setting up chains of automated emails and SMS.
  • Communication personalization. Create an individual experience for each client, increasing loyalty.
  • Convenient contact management. Store all customer information in one place for effective interaction.
  • Sales growth. Optimize the sales funnel, increase conversion and profit with Keap.

Characteristics

  • Sales automation
  • User-friendly interface
  • Marketing tools
  • Customer support
  • Integration with other software
Keap (ex-Infusionsoft)
№13

Capsule CRM

Capsule CRM is a lightweight and intuitive CRM for small businesses. Manage contacts, deals, and projects in one place. Streamline sales and improve customer relationships today!

Main Advantages

  • Simple integration. Easily integrate with your favorite tools for better performance.
  • Convenient contact management. Keep all customer information in one place.
  • Sales tracking. Monitor deals and forecast profits.
  • Project management. Organize tasks and complete projects on time.

Characteristics

  • Intuitive interface
  • Ease of setup
  • Sales automation
  • Convenient for teams
  • 24/7 customer support
Capsule CRM
№14

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation. Deep integration with Microsoft 365 and Copilot enhances productivity, helps close more deals, and build strong customer relationships. Optimize your sales department with Dynamics 365 Sales.

Main Advantages

  • 365 Integration. Connection with Outlook, Teams, and other Microsoft services for effective collaboration.
  • Copilot. Personal AI-powered assistant for data analysis and recommendations.
  • Sales Automation. Optimize the sales funnel, from lead to deal, and increase profits.
  • Improved Analytics. Gain valuable insights about customers and sales trends for better decisions.

Characteristics

  • Microsoft 365 Integration
  • Artificial Intelligence Copilot
  • Sales Automation
  • Interaction Personalization
  • Customer Data Analysis
Microsoft Dynamics 365 Sales
№15

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email marketing, and AI assistant Freddy. Automate sales, improve customer communication, and increase profits. All in one convenient platform!

Main Advantages

  • Convenient telephony. Call clients directly from Freshsales, record conversations, and analyze them to improve service.
  • Email marketing. Send personalized emails, track opens and clicks for effective campaigns.
  • AI assistant Freddy. Freddy automatically identifies priority deals, gives tips, and predicts sales.
  • Time saving. All customer information in one place, which speeds up sales and improves service.

Characteristics

  • Intuitive interface
  • Built-in telephony
  • Sales automation
  • AI assistant Freddy
  • Easy integration
Freshworks CRM (Freshsales)
№16

Insightly

Insightly: CRM and project management in one solution. Streamline customer relationships, automate processes, and boost sales. Ideal for small and medium-sized businesses. Wide range of integrations.

Main Advantages

  • Sales Optimization. Increase profit through data analysis and automation of routine tasks.
  • Project Management. Manage projects in one place for efficient work.
  • Integrations. Connect Insightly with your favorite tools for seamless operation.
  • Growth for SMB. Specifically designed for small and medium businesses, scale easily.

Characteristics

  • CRM for SMB
  • Projects and Integrations
  • Intuitive Interface
  • Sales Automation
  • 24/7 Customer Support
Insightly
№17

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it an ideal choice for teams that actively use Google Mail to manage customer relationships. Simplifies communication and increases productivity.

Main Advantages

  • Integration with Gmail. Everything in Gmail - emails, contacts, tasks. No need to switch between windows.
  • Automation of routine. Copper automates data entry and reminders so you don't forget important things.
  • Convenience for the team. Sharing customer information increases collaboration efficiency.
  • Tracking deals. Monitor sales progress at every stage of the funnel, increase profits.

Characteristics

  • Integration with Gmail
  • User-friendly interface
  • Sales automation
  • Reporting and analytics
  • Customer support
Copper
№18

HubSpot CRM

HubSpot CRM - A powerful customer relationship management platform. Free CRM core with tools for marketing, sales, and support in one system. Streamline customer interactions and grow your business!

Main Advantages

  • Free CRM core. Get basic functionality for customer management for free.
  • All-in-one platform. Marketing, sales, and support in one place for convenience.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Relationship building. Build strong connections with customers through personalization.

Characteristics

  • Free CRM system
  • Easy lead management
  • Sales automation
  • Reporting and analytics
  • Integration with tools
HubSpot CRM
№19

Pipedrive

Pipedrive is a CRM designed for deal conversion. Visualize your sales pipeline, track progress, and close more deals. Intuitive interface and powerful features to increase profits.

Main Advantages

  • Visual pipeline. Clear overview of deals, easy to manage the sales process.
  • Projected conversion. Accurate data for planning, increase profits.
  • Automation of routine. Free up time from tasks, focus on deals.
  • Clear interface. Intuitive, quick to learn, instant result.

Characteristics

  • Simple interface
  • Sales visualization
  • Routine automation
  • Conversion growth
  • Convenience for the team
Pipedrive
№20

Bitrix24

Bitrix24 - CRM system and workspace in one. Automate sales, manage projects, and communicate with customers through the contact center. Everything for effective customer relationship management in one place!

Main Advantages

  • Effective sales. Automate the sales funnel, increase profits, control every stage of the deal
  • Convenient contact center. Unify all communication channels in one place, don't lose a single customer
  • Project management. Plan, coordinate, control task execution, achieve goals
  • All in one place. Bitrix24 is a tool for communication, sales, projects, and business automation

Characteristics

  • Sales automation
  • Unified space for the team
  • Convenient contact center
  • Project management
  • Integration with other services
Bitrix24
№21

Close

Close - CRM for sales teams, which focuses on calls and automated email newsletters. Simplifies communication with customers, increases sales efficiency and helps close more deals. An ideal choice for those who actively work by phone and email.

Main Advantages

  • Increased sales. Close helps to close more deals by automating the routine of sales.
  • Productive calls. Telephony integration allows you to call customers in one click directly from Close.
  • Effective email newsletters. Automate mailings, track results and increase customer engagement.
  • All in one place. Contacts, deals, calls and correspondence - all in Close.

Characteristics

  • Sales automation
  • Convenience for sales
  • Integration with mail
  • Call analytics
  • Effective email campaigns
Close
№22

KeyCRM

KeyCRM is a Ukrainian CRM for effective business management. Orders from all channels, convenient communication with customers, warehouse accounting and powerful analytics - all in one system. Optimize sales and increase customer loyalty!

Main Advantages

  • All in one place. Collect orders, chats, warehouse and analytics in KeyCRM.
  • Time saving. Automation of routine frees up time for business development.
  • Ukrainian support. Quick and clear help from the KeyCRM team.
  • Analytics and reports. Get key data for making informed decisions.

Characteristics

  • Sales automation
  • Convenient CRM for business
  • Customer accounting
  • Integration with marketplaces
  • Analytics for growth
KeyCRM
№23

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize your business today!

Main Advantages

  • Data centralization. All information about customers, deals and finances in one place for easy access.
  • Sales automation. Optimize the sales funnel, track deal progress and increase profit.
  • Increased productivity. Simplify daily tasks, improve communication and increase team efficiency.
  • Simple business management. Control customers, warehouse, finances and tasks in KeepinCRM.

Characteristics

  • Easy to use
  • Customer accounting
  • Deal management
  • Sales automation
  • Financial accounting
KeepinCRM
№24

SuiteCRM

SuiteCRM - Open source CRM for businesses of all sizes. A flexible system for customization to your needs. Streamline sales, marketing, and customer service! A secure customer relationship management solution.

Main Advantages

  • Open source. Full control over data and flexible adaptation to business needs.
  • Customization. Customize the system exactly to your business processes.
  • Cost savings. No license fees, only support and development fees.
  • All in one place. Sales, marketing and support tools in one system.

Characteristics

  • Open Source
  • Flexible setup
  • Sales automation
  • Contact management
  • Data analysis
SuiteCRM
№25

NetHunt CRM

NetHunt CRM - CRM system integrated with Gmail. Manage leads, sales funnels and automate business processes directly from your email. A convenient solution for effective customer relationship management.

Main Advantages

  • Integration with Gmail. Manage sales and marketing without leaving your usual mail. All in one place!
  • Convenient sales funnel. Track every deal and improve conversion through visualization.
  • Automation of routine. Automate tasks, reminders to focus on the main thing.
  • Simple collaboration. Share customer data with the team for smooth operation and better service.

Characteristics

  • CRM in Gmail
  • Simple integration
  • Sales automation
  • Sales funnels
  • Lead management
NetHunt CRM
№26

SalesDrive

SalesDrive - CRM for online stores: integration with marketplaces, delivery services, payment systems, and warehouse. Optimize order processing, manage customers, and increase sales! All in one system.

Main Advantages

  • Easy integration. SalesDrive quickly connects with marketplaces, delivery services, and payment systems, saving setup time.
  • Data centralization. All customer and order information in one place for quick response.
  • Sales optimization. Automation of routine tasks, increased profits, and improved customer service.
  • Inventory control. Always up-to-date information on product availability, avoiding shortages and surpluses.

Characteristics

  • Integrations for e-commerce
  • Sales automation
  • User-friendly interface
  • 24/7 support
  • Reporting and analytics
SalesDrive
№27

SugarCRM

SugarCRM - flexible open-source CRM system designed to optimize B2B sales. Customize to your business needs, integrate with other tools, and improve customer engagement.

Main Advantages

  • Full customization. Adapt SugarCRM to your business needs, not the other way around. Open source gives you freedom.
  • Clear analytics. Get clear reports and forecasts to make informed decisions for B2B sales.
  • Integration without borders. Easily combine SugarCRM with your other tools for seamless operation.
  • Data control. Your data is your property. Ensure their safety and confidentiality.

Characteristics

  • Open source
  • B2B solution
  • Flexible customization
  • Sales automation
  • Customer support
SugarCRM
Which to Choose?

CRM Comparison

# CRM System Segment Key Functions Trial Period Cost From
1CPAshkaDropshippers, entrepreneursAccounting of dropshippers, order management, profit increaseFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesClients, sales, automationFree version up to 50 orders per monthfrom $9/month
3amoCRMSmall business, salesMessengers, automation, omnichannel14-day trialfrom $15/month per user
4NutshellB2B, sales, marketingCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
5Agile CRMSmall businesses, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/month per user
6Binotel SmartCRMSmall business, medium business360° profile, PBX integration, sales automation-from 399 UAH/month per employee
7OneBox OSSmall, medium businessCRM, ERP, AutomationPart of the applications is freefrom $1.99/month (per 1000 records)
8monday sales CRMSmall business, medium businessAutomation, deal tracking, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
9Streak CRMSmall business, startupsGmail integration, pipelines, automationFree planfrom $59/month per user
10Vtiger CRMSmall business, enterprisesSales, marketing, support15-day trialfrom $15/month per user
11Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, customer focus30 days test$19/month per user
12Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
13Capsule CRMSmall business, salesContacts, deals, projectsFree planfrom $18/month per user
14Microsoft Dynamics 365 SalesSmall, medium, large businessSales Automation, Integration, Copilot30-day trialFrom $65/month per user
15Freshworks CRM (Freshsales)Small business, salesSales, automation, integrationFree planfrom $9/month per user
16InsightlySMB, SalesCRM, Project Management, Automation14-day Trialfrom $29/user/month
17CopperTeams, businesses, GmailGmail integration, automation, simplification of communication14 day trialfrom $29/month per user
18HubSpot CRMSmall business, salesAutomation, integration, scalingFree planFrom $20/month per user
19PipedriveSales, marketing, CRMDeals, automation, reportingTest 14 daysfrom $14.90/month per user
20Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
21CloseSales, marketingCalls, email, automationTest 14 daysfrom $49/month per user
22KeyCRMSmall business, e-commerceOrders, communication, analyticsTest 14 daysfrom $19/month
23KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
24SuiteCRMAny business, sales, marketingOpen source, flexibility, securityOpen Source Software (free)from $0/month (self-hosted)
25NetHunt CRMSmall business, startupsGmail integration, automation, leadsTest 14 daysfrom $24/month per user
26SalesDriveOnline stores, sellersIntegration, automation, optimization14-day trialfrom 349 UAH/month
27SugarCRMB2B, sales, marketingCustomization, integration, B2B salesFree testfrom $49/month per user
Questions and Answers

Questions and Answers

? What is customer relationship optimization?
It is the implementation of tools for effective communication, data storage, and improved service
? What are the benefits of using such tools?
Improved loyalty, increased sales, process automation, and a better understanding of audience needs
? What features does such a solution usually include?
Contact management, marketing automation, deal tracking, reporting, and analytics
? What is the cost of implementing such solutions?
The cost varies depending on the functionality, number of users, and provider. There are free and paid options
? Which product should I choose for my business?
It is worth analyzing business needs, budget, and integration with other services, and then comparing different options