CRM for Lead Management: Top 28 Systems in Ukraine
Rating

Take the Step to Your CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, order processing and payments. Optimize your business and increase profits with our CRM!

Platform Advantages

  • Automation of calculations. Instant calculation of payments to dropshippers, saving the accountant's time.
  • Easy accounting of dropshippers. All information about partners in one place, convenient search and filtering.
  • Quick order creation. Forget about manual data entry, everything in a couple of clicks.
  • Clear analytics. Track the effectiveness of dropshippers and optimize your business.

Main Parameters

  • Dropshipping automation
  • Convenient order accounting
  • Integration with Nova Poshta
  • Automatic calculation of payments
  • CPAshka: CRM for Ukraine
CPAshka
№2

LP-CRM

LP-CRM is a CRM system for business automation: e-commerce, goods and services. Effective processing of applications, customer and sales management in one place. Optimize your business with LP-CRM!

Platform Advantages

  • Increasing profits. Optimize sales, automate routine tasks and earn more with LP-CRM.
  • User-friendly interface. Intuitive design, easy training and quick team adaptation.
  • Full automation. Automate order processing, customer communication and reporting.
  • Performance analysis. Get detailed reports on business processes and make informed decisions.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Fast application processing
  • Integration with websites
  • Analytics and reports
LP-CRM
№3

NetHunt CRM

NetHunt CRM is a CRM system that integrates with Gmail. Manage leads, build sales funnels, and automate processes right in your inbox. The perfect solution for effective request processing!

Platform Advantages

  • Gmail integration. All clients and deals directly in your inbox, conveniently and quickly.
  • Sales automation. Set up funnels, tasks, and notifications to increase profits.
  • Improved communication. With NetHunt CRM, you won't miss a single client, increase loyalty.
  • Data analysis. Reports and dashboards for making informed decisions and optimizing processes.

Main Parameters

  • Integration with Gmail
  • Sales automation
  • Convenient lead management
  • Sales funnels
  • Analytics and reports
NetHunt CRM
№4

Agile CRM

Agile CRM is a CRM system that combines sales, marketing, and service in one intuitive interface. Optimize lead management and improve customer interaction! The ideal solution for effective management of your business.

Platform Advantages

  • All in one place. Sales, marketing, and service - a single platform for efficient work.
  • Ease of management. Intuitive interface, quick setup, and support.
  • Sales growth. Optimize the sales funnel, increase conversion, and profit.
  • Personalized approach. Automate communication with customers to increase loyalty.

Main Parameters

  • All in one place
  • Automation of routine tasks
  • User-friendly interface
  • 24/7 support
  • Increased sales
Agile CRM
№5

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Organize clients, tasks, deals, warehouse and finances in one place. Ideal for efficient request processing and business management!

Platform Advantages

  • All in one place. Manage clients, deals, tasks and finances in KeepinCRM.
  • Automation of routine. Free up time for business development, don't waste it on paperwork.
  • Understandable interface. Even a beginner will quickly master KeepinCRM and start working.
  • Support for Ukrainian business. KeepinCRM is designed for the needs of SMEs in Ukraine.

Main Parameters

  • Simple interface
  • Sales automation
  • Customer management
  • Financial accounting
  • SME support
KeepinCRM
№6

KeyCRM

KeyCRM - Ukrainian CRM for effective application processing! Collect orders from all channels, communicate with customers, control the warehouse and analyze sales in one place. Optimize your business with KeyCRM!

Platform Advantages

  • Everything in one place. Orders, chats, warehouse - KeyCRM single platform.
  • Convenient analytics. Track key indicators for business growth.
  • Ukrainian support. Quick help from a team that understands your business.
  • Resource saving. Optimize costs by automating routine.

Main Parameters

  • All channels in one place
  • Convenient process automation
  • Accounting and sales analysis
  • Ukrainian language support
  • Integration with Nova Poshta
KeyCRM
№7

Close

Close - CRM for sales teams that allows you to effectively process applications through integrated calls and automated email series. An ideal solution for increasing sales productivity and closing more deals.

Platform Advantages

  • Convenient calls. Call customers directly from Close, record conversations, and analyze results.
  • Email marketing. Automate mailings, track openings and clicks, and increase conversions.
  • Detailed analytics. Get comprehensive sales reports to make informed decisions.
  • Sales without routine. Task automation frees up time to communicate with customers.

Main Parameters

  • Sales automation
  • Call integration
  • Effective email newsletters
  • User-friendly interface
  • Real-time analytics
Close
№8

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for small and medium businesses. Streamline request processing, automate sales, and improve customer relationships with Apptivo!

Platform Advantages

  • Data centralization. All customer information in one place - easy access, efficient work.
  • Automation of routine. Simplify repetitive tasks to focus on business growth.
  • Productivity increase. Streamline workflows for faster and more efficient service.
  • Communication improvement. Effective interaction with customers and between teams.

Main Parameters

  • Convenient CRM for SMB
  • Sales automation
  • 24/7 request processing
  • Integration with Apptivo
  • Flexible reporting and analytics
Apptivo
№9

Bitrix24

Bitrix24 - CRM system for processing requests, sales, contact center and project management. Organize team work in a single workspace. Automate business processes and increase order processing efficiency.

Platform Advantages

  • Data centralization. All customer information in one place for efficient work.
  • Sales automation. Increase profits with automated sales funnels.
  • 360° communication. Communicate with customers through any convenient channel.
  • Project management. Control deadlines and resources for successful project implementation.

Main Parameters

  • Sales automation
  • Integration with mail
  • User-friendly interface
  • Analytics and reports
  • Customer support 24/7
Bitrix24
№10

SuiteCRM

SuiteCRM - a powerful open-source CRM. Ideal for managing requests due to its flexible customization options. Customize it to fit your business needs and optimize customer relationship management!

Platform Advantages

  • Open-source code. Full control over data and development, with no subscription fees.
  • Flexible customization. Adapt to the unique needs of your business.
  • Integration. Easily connect with other services and platforms.
  • Community support. Extensive knowledge base and active SuiteCRM users.

Main Parameters

  • Open-source
  • Flexible customization
  • Request management
  • Process automation
  • Data centralization
SuiteCRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM #1 for building effective sales funnels and in-depth analytics. Optimize request processing, increase conversion rates, and improve customer relationships. The perfect solution to grow your business!

Platform Advantages

  • Зростання продажів. Salesforce Sales Cloud helps increase deal volume with an effective funnel.
  • In-depth analytics. Get a clear understanding of performance and make data-driven decisions.
  • Personalization of communications. Increase customer loyalty with a personalized approach.
  • Automation of routine. Free up team time for important strategic tasks, forgetting about repetitive actions.

Main Parameters

  • Sales automation
  • Complete business analytics
  • Convenient lead management
  • Integration with other systems
  • Business scaling
Salesforce Sales Cloud
№12

monday sales CRM

monday sales CRM is a flexible CRM on the monday.com platform that is ideal for sales teams. Streamline lead management, automate routine tasks, and increase the productivity of your sales department!

Platform Advantages

  • Automation of routine. Forget about repetitive tasks, monday sales CRM will do everything for you.
  • Convenient deal management. Track the progress of each deal in a visual interface.
  • Improved communication. Communicate with your team and customers in one place.
  • Clear analytics. Get reports to make informed decisions based on data.

Main Parameters

  • Sales automation
  • Easy setup
  • User-friendly interface
  • Integration with monday.com
  • Reporting and analytics
monday sales CRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for efficient request processing. Deep integration with Office 365 and Copilot automates processes, improves customer communication and increases sales. The perfect solution for your business.

Platform Advantages

  • Integration with Microsoft 365. Effective work with Outlook, Teams and other familiar tools.
  • Copilot: AI Assistant. Automate routine tasks, get insights for sales.
  • Personalized experience. Customize the system to the needs of your business.
  • Real-time analytics. Track key indicators and improve results.

Main Parameters

  • Sales automation
  • Integration with Office 365
  • AI-powered analytics
  • Customer base management
  • Sales funnel optimization
Microsoft Dynamics 365 Sales
№14

Vtiger CRM

Vtiger CRM is a comprehensive platform for automating sales, marketing, and customer support. Streamline lead processing, improve communication, and increase the efficiency of your business. All in one place!

Platform Advantages

  • Зростання продажів. Sales automation, analytics and reports to increase profits.
  • Покращення сервісу. Centralized customer support, quick response to requests.
  • Єдина платформа. Sales, marketing and support management in one place, Vtiger CRM.
  • Автоматизація маркетингу. Effective email newsletters, audience segmentation, lead generation.

Main Parameters

  • Sales automation
  • Convenient Help Desk
  • Marketing under control
  • Unified customer base
  • Flexible integration
Vtiger CRM
№15

Creatio (Sales)

Creatio Sales - low-code CRM for automating application processing. Customize sales processes without code, increase team efficiency, and improve customer experience.

Platform Advantages

  • Simple automation. Free up the team's time from routine tasks, focus on sales.
  • Low code. Easily adapt the platform to the needs of your business, without developers.
  • Holistic solution. Automate sales, marketing, and service on a single platform.
  • Quick implementation. Get started with Creatio Sales quickly and efficiently.

Main Parameters

  • Process automation
  • Low code, speed
  • Flexible CRM platform
  • Creatio Sales support
  • Processing requests efficiently
Creatio (Sales)
№16

Pipedrive

Pipedrive - CRM to increase deal conversion. Visualize the sales funnel to track every request and not lose a single customer. Easily manage contacts and automate routine. Try Pipedrive for effective application processing!

Platform Advantages

  • Understandable interface. Easy to learn and use, saving time on training.
  • Sales visualization. Clear overview of deals at each stage, increasing sales.
  • Automation of routine. Automatic creation of tasks, reminders and reports.
  • Conversion growth. Pipedrive focuses on closing deals, increase profits.

Main Parameters

  • Convenient CRM for sales
  • Visualization of the sales funnel
  • Automation of routine tasks
  • Integration with mail and calls
  • Optimization of deal conversion
Pipedrive
№17

amoCRM

amoCRM - CRM with a focus on messengers! Automate request processing with chat funnels, bots, and omnichannel dialogues. Increase conversion and improve customer communication!

Platform Advantages

  • Omnichannel. Collect requests from all channels in one window: messengers, email, social networks.
  • Chat funnels. Automate communication with customers, lead them to a deal step by step.
  • Helper bots. Set up bots to answer questions 24/7, collect contacts and qualify leads.
  • Sales growth. With amoCRM, it is easier not to lose a single client and increase conversion to sales.

Main Parameters

  • amoCRM: Omnichannel communications
  • Convenient request processing
  • Chat sales funnels
  • Communication automation
  • Integration with messengers
amoCRM
№18

SalesDrive

SalesDrive - CRM for e-commerce. Automate order processing, integrate with marketplaces, delivery services, and payment systems. Optimize warehouse management and improve the efficiency of processing applications. All in one system!

Platform Advantages

  • All in one place. Manage orders, warehouse, delivery from a single SalesDrive platform.
  • Integration with everything. Connect marketplaces, email, chatbots for instant communication.
  • Automation of routine tasks. Forget about manual data entry and reports, SalesDrive will do everything for you.
  • Sales growth. Optimize your sales funnel, increase customer loyalty with SalesDrive.

Main Parameters

  • Sales automation
  • Integrations for e-commerce
  • Application processing optimization
  • SalesDrive: Convenient CRM
  • Control of all processes
SalesDrive
№19

Streak CRM

Streak CRM is a CRM integrated directly into Gmail. Create custom pipelines for easy processing of requests and correspondence with clients without leaving your email. An ideal solution for small and medium-sized businesses using Gmail.

Platform Advantages

  • All in Gmail. Manage contacts and deals directly from your email, without switching.
  • Custom pipelines. Customize sales funnels to meet the needs of your business.
  • Automation of routine. Automate email newsletters, reminders, and other tasks.
  • Convenient collaboration. Share information with the entire team.

Main Parameters

  • Intuitively understandable
  • Easy to set up
  • Time saving
  • User-friendly interface
  • 24/7 support
Streak CRM
№20

Copper

Copper CRM - a CRM system built to work seamlessly with Google Workspace. Deep integration with Gmail allows you to automate request processing, manage contacts, and deals directly from your email. Streamline your workflow and increase sales with Copper!

Platform Advantages

  • Gmail Integration. Work with customers directly from your email without switching between tabs.
  • User-friendly interface. Intuitive design for easy navigation and quick learning.
  • Routine automation. Copper automatically captures important customer information.
  • Complete customer picture. The entire history of interaction with the client in one place.

Main Parameters

  • Gmail Integration
  • Convenient lead management
  • Sales automation
  • Reporting and analytics
  • Google Workspace support
Copper
№21

Less Annoying CRM

Less Annoying CRM (LACRM) - CRM system designed specifically for small businesses. Extremely easy to use, without unnecessary features that complicate the work. An ideal choice for efficient application processing!

Platform Advantages

  • Simple interface. Intuitive, easy to learn and use every day.
  • Data centralization. All customer information in one place, always at your fingertips.
  • Automation of routine tasks. Forget about tedious tasks, focus on business development.
  • Clear price. No hidden fees, you only pay for what you use.

Main Parameters

  • Intuitive interface
  • Easy integration
  • Automation of routine tasks
  • Support in Ukrainian
  • Affordable price
Less Annoying CRM
№22

Insightly

Insightly: CRM + Project Management in one system. The perfect solution for small and medium-sized businesses. Automate sales, manage projects, and integrate with other services. Increase the efficiency of processing requests and grow your business!

Platform Advantages

  • Convenient project management. Organize team work, track progress, and achieve goals on time
  • Integration with favorite tools. Connect Gmail, Slack, and other services for efficient work
  • Automation of routine tasks. Free up time from repetitive tasks to focus on business development
  • Centralized customer base. All customer information in one place, for better service and sales

Main Parameters

  • Convenient CRM for small businesses
  • Simple project management
  • Integration with popular services
  • Sales and marketing automation
  • High-level customer support
Insightly
№23

Nutshell

Nutshell CRM is a simple yet powerful CRM for B2B. Manage sales and email marketing in one tool. Ideal for teams looking to efficiently process leads and increase sales.

Platform Advantages

  • User-friendly interface. Easy to learn, intuitive, minimal adaptation time.
  • Email marketing. Engage customers effectively, personalize mailings.
  • Sales automation. Accelerate deals, optimize the sales funnel.
  • Reporting and analytics. Get valuable insights, improve performance.

Main Parameters

  • Simple interface
  • Email marketing
  • Sales automation
  • B2B orientation
  • Convenient lead processing
Nutshell
№24

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email marketing, and AI. Streamline lead management, automate sales, and boost team efficiency. The perfect solution for customer relationship management!

Platform Advantages

  • All in one place. Phone, email, AI - everything for sales in one platform, for convenient communication with customers.
  • Increased sales. AI assistant helps find opportunities and close more deals, accelerating profit growth.
  • Simple integration. Easily connects to other services so that data is always at hand, without extra effort.
  • Time saving. Automate routine and focus on important customers, instead of wasting time on monotonous tasks.

Main Parameters

  • Sales automation
  • Telephony integration
  • AI sales assistant
  • User-friendly interface
  • 24/7 customer support
Freshworks CRM (Freshsales)
№25

Zoho CRM

Zoho CRM - cloud CRM for automating sales, marketing, and service. Optimize request processing, improve customer interaction, and increase profits with Zoho CRM!

Platform Advantages

  • Sales growth. Automate routine to close more deals faster.
  • Improved service. Satisfied customers = loyalty and repeat sales.
  • Unified platform. Everything: sales, marketing, support in one place.
  • Real-time analytics. Get reports and forecasts for decision-making.

Main Parameters

  • Business process automation
  • User-friendly interface
  • Cloud solution, accessible from anywhere
  • Scalability for any business
  • 24/7 customer support
Zoho CRM
№26

Odoo CRM

Odoo CRM is an integrated CRM module in the Odoo ERP system. Efficiently process requests, automate sales and manage customer relationships in a single environment. Optimize your business with Odoo CRM!

Platform Advantages

  • Unified platform. Integration with all Odoo applications for holistic business management.
  • Sales automation. Increase team efficiency by automating routine tasks.
  • Improved service. Quick access to customer data for a personalized approach.
  • Real-time reporting. Analyze key indicators and make informed decisions.

Main Parameters

  • Sales automation
  • Integration with other modules
  • Centralized customer data
  • Reporting and analytics
  • Process optimization
Odoo CRM
№27

HubSpot CRM

HubSpot CRM: Free CRM for handling requests! Automate marketing, sales and support in one platform. A convenient tool for effective work with clients.

Platform Advantages

  • Free start. Get basic CRM functionality at no charge!
  • Single platform. Marketing, sales and support in one place for seamless operation.
  • Routine automation. Automate tasks to focus on customers.
  • Clear analytics. Analyze data to make effective decisions.

Main Parameters

  • Free CRM
  • Marketing integration
  • Sales automation
  • Customer support
  • User-friendly interface
HubSpot CRM
№28

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for efficient request processing. 360° customer card, sales analytics, task management and integration with PBX. Optimize the work of the sales department!

Platform Advantages

  • 360° customer card. The entire communication history in one place for quick response.
  • Full analytics. Track efficiency, find weaknesses, make data-driven decisions.
  • Integration with PBX. Automate calls and improve service quality.
  • Task automation. Don't miss a single request, automate routine operations.

Main Parameters

  • 360° customer profile
  • Sales automation
  • Integration with telephony
  • Convenient request processing
  • Powerful sales analytics
Binotel SmartCRM
Overall Table

CRM Comparison Table

# CRM Positioning Main Features Free Plan Price From
1CPAshkaDropshippers, e-commerceDropshipping CRM, Automation, AccountingFree for the first 100 leadsfrom $5/month
2LP-CRME-commerce, goods, servicesAutomation, clients, salesFree version for up to 50 orders per monthfrom $9/month
3NetHunt CRMSmall business, salesGmail integration, automation, sales funnel14-day trialfrom $24/month per user
4Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/user/month
5KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
6KeyCRMSmall business, eCommerceOrder processing, customer base, sales analysisTest 14 daysfrom $19/month
7CloseSales departments, B2BIntegrated calls, email automation, sales funnelTest 14 daysfrom $49/month per user
8ApptivoSmall business, medium businessCRM, sales, automationFree testfrom $15/month per user (annual payment) or $20/month monthly
9Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
10SuiteCRMSmall businesses, enterprisesOpen-source, flexibility, customizationOpen Source (free)from $0/month (self-hosted)
11Salesforce Sales CloudAll industries, B2B, B2CSales automation, contact management, deal analyticsTest 30 daysfrom $25/month per user
12monday sales CRMSales teams, businessFlexibility, automation, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
13Microsoft Dynamics 365 SalesSales, marketingCRM, automation, integration30 day trialfrom $65/month per user
14Vtiger CRMSmall business, medium businessAutomation, integration, optimizationTest 15 daysfrom $15/month per user
15Creatio (Sales)Small business, salesSales automation, low-code, CRMFree trial accessprice on request
16PipedriveSmall business, salesSales funnel, automation, contactsTest 14 daysfrom $14.90/month per user
17amoCRMSmall business, salesMessengers, automation, conversionTest 14 daysfrom $15/month per user
18SalesDrivee-commerce, entrepreneursAutomation, integration, optimization14-day trialfrom 349 UAH/month
19Streak CRMSmall business, SMBGmail integration, Pipelines, Customer managementFree planfrom $59/month per user
20CopperSmall business, salesGmail integration, automation, deal management14 day trialfrom $29/month per user
21Less Annoying CRMSmall business, startupsSimplicity, accessibility, customers30 day test$19/month per user
22InsightlySmall, medium businessCRM, project management, automation14-day trialFrom $29/month per user
23NutshellB2B, sales, marketingSales, email marketing, B2B14 day trialfrom $16/month per user
24Freshworks CRM (Freshsales)Small business, salesAutomation, telephony, AIFree planfrom $9/month per user
25Zoho CRMAny business, sales, marketingSales automation, customer management, data analyticsFree plan (up to 3 users)from $20/month per user
26Odoo CRMAll industries, B2BAutomation, customers, salesOne App Free (CRM for free)from €24.90/month per user
27HubSpot CRMSmall business, startupsFree CRM, automation, customer baseFree planfrom $20/month per user
28Binotel SmartCRMSales departments, businessCRM, automation, integration-from 399 UAH/month per employee
FAQ

FAQ

? What is request processing in business automation?
This is customer request management, logging, distribution, and resolution
? What are the benefits of automating customer interaction?
Speed, accuracy, data collection, improved customer satisfaction
? How to choose a platform for customer interaction?
Consider business needs, budget, integration, scalability, feedback
? What are the differences between paid and free solutions?
Paid solutions have more features, support, and integrations
? What features are important for successful request processing?
Automation, analytics, integration, reports, user-friendly interface